Stripe

Stripe

Online payment processing for internet businesses

4.7/5 (1039 reviews)

Stripe Overview

Stripe is an online payment processing tool for internet businesses. Whether managing a subscription service, an on-demand marketplace, an e-commerce store, or a crowdfunding platform, Stripe’s meticulously designed APIs and functionality help users create the best possible product for their users.

Stripe allows users to bill customers on a recurring basis, set up a marketplace, or simply accept payments using its fully integrated, global payments platform. Developers are able to rapidly build production-ready integrations with modern tools, from React components to real-time webhooks. Using Stripe’s developer platform means less maintenance for legacy systems and more focus on core customer and product experiences.

Organizations can accept all major debit and credit card payments in 135+ currencies. If needed, enable 3D Secure for any payment. Stripe supports more than just cards using global payment methods, which can be activated from the dashboard including ACH credit transfers, Alipay, Bancontact, Giropay, and more.

Stripe’s elegant abstractions simplify adding or changing billing models, including a powerful interface to test and roll out new pricing easily. Users can bill customers with one-off invoices or automatically on a recurring basis. Go global with support for different payment methods. The Stripe billing API is easy to integrate into existing websites, mobile apps, or even CRM systems. Developers can use out-of-the-box functionality to get started quickly or use our composable API building blocks to design fully customized subscription logic and pricing models.

Users can create and manage subscriptions and invoices—and view detailed financial reports—directly from the dashboard. Stripe doesn’t limit the number of team members that can be added and supports granular roles and permissions to help manage access.

Connect, Stripe's routing and payout engine, will automatically track balances, batch earnings into payouts, time transfers with local cutoffs, and retry failed transfers. Users can also incorporate advanced flows like account debits, one-to-many payments, and others. Connect’s payout engine lets users specify payout timing for users, and includes instant payouts, which allows users to receive funds within minutes. Connect helps get recipients paid faster and removes errors and reconciliation work.

Pricing

Starting from
N/A
Pricing options
Free Trial
Free
Value for money

Devices

Business size

S
M
L

Markets

Australia, Canada, United Kingdom, United States

Supported Languages

English

Stripe Reviews

Overall rating
4.7/5
96% positive reviews
760
Excellent
240
Very good
29
Average
5
Poor
5
Terrible
Becky D.

Stripe is my first choice for all merchant processing needs

Used Daily for 2+ years
Reviewed on 2019/01/26
Review Source: Capterra

I love Stripe. I would use them for all of my merchant processing needs whenever possible. They have a solid platform that just works. Even if you are technically challenged, you can set up a Stripe account and plug it into your business.

They do a great job of scrubbing transactions for potential fraud and they are quick to pay out, usually within 1-2 business days. My bank tried to get me to change my merchant processing to them from Stripe, but they wanted me to sign a contact for 2 years and pay monthly fees whether I used it or not. Stripe doesn't do any of that nonsense. They charge you for each transaction and that is it.

Pros

It is extremely easy to set up an account and authorize it for use. Reporting is easy and useful, and I love that I get a snapshot of my income immediately upon logging in. Adding in new business is easy and allows me to keep my revenue streams organized for both me and my customers. Each new business lets me set a new statement descriptor so my customers know what they are paying for when reviewing their credit card statements.

They are integrated with many different platforms, including ecommerce and accounting software, so connecting the many pieces of your business is easy.

Cons

They have some extremely technical pieces of their software, including webhooks and API calls. If you are not technically minded, this can get confusing and potentially cause issues with your credit card processing. But as long as you are working with software that is integrated well (think Woocommerce or Xero) then it should be very easy to use Stripe in your business.

Also, while it is great that they send emails to my customers that have issues with their recurring transactions, they do not give those customers a way to update their credit card information. This seems like a no brainer considering they are the processor and they are giving notice that they are unable to process the card they have on file. Instead, they continue to email my customer, who then contacts me and I have to try to sort this out for them.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend

10.0/10
Kamila G.

It's what I use to process payments!

Used Daily for 1+ year
Reviewed on 2019/01/16
Review Source: Capterra

I am pleased with them so far, I have heard from colleagues saying they can easily process millions per year in Stripe and without issues so I am looking forward to continuing to grow with this payment processor by my side.

Pros

I used to use my bank's merchant for 3-4 years, thinking they were giving me a better rate. long story short, they weren't AND they were confusing to use. So I switched to Stripe, which is frequently used in my field of coaching and digital products. I have been very happy so far.
- I am able to process payments myself, it integrate with 3rd party shopping carts with ease (I use ThriveCart), it allows to create trials, subscriptions, all the things I wanted. PLUS I get to charge and bill clients on my own too with their cards on file which sometimes we have to do when the clients tell us to do so, instead of having to send constant shopping cart links. I was doing that before with Infusionsoft and my merchant, but now I can do it all within Stripe and it's easy.
- I have not had any issues with Stripe holding my funds or anything. Pleased.
- I like their simple reporting as well, how much money you've made each day, etc. It's nice to see the comparisons on the monthly basis as well.

Cons

- It's a bit complicated to use for someone who might not be techy. I am pretty techy and I think I've got a handle on it, especially since I mainly use it as the processor with my shopping cart, but if I had to use Stripe on its own, it probably would get complicated.
- Sometimes I find it hard to find what I need to in Stripe. Like, a payment would get declined and I'd want to rebill or attempt the rebill - sometimes it's hard to find the option to do that on the declined payment. I always do eventually find it, but I never know EXACTLY how to do it.
- I wish the payments landed in my bank sooner but I just switched it so it lands in my bank like a day or so after being collected which is better. My own merchant would be next day so this is now closer.
- Obviously always would be nicer if the fees were lower but it is on par with every other option out there so this can't really be a con since it's not HIGHER.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend

10.0/10
Richard I.

Super easy and straight-forward to integrate and use.

Used Daily for 2+ years
Reviewed on 2018/06/05
Review Source: Capterra

Most of our business transactions are processed through Stripe and we've set Stripe up for clients who require online merchant processing. By far the easiest and most straight-forward merchant processor to setup for online processing.

Pros

Hands down, the easiest merchant processor to integrate into Gravity Forms or WooCommerce - I have to imagine it integrates just as easy with other popular tools, but my experience is limited to Gravity Forms and WooCommerce. Within Stripe itself, navigating is intuitive and easy with very friendly report tools. Looking up transactions is easy and may be search by name, email address, transaction id, and even partial data (like billing address, product, etc). Full and partial refunds are also very easy to manage.

The reporting is especially helpful as it goes back in detail for as long as you've been a customer (so, I have data going back 3 years all readily available). I also appreciate the popularity of Stripe and how common third-party integration has become - in my case into AgileCRM and Freshbooks.

Lastly, they have an amazing free iPhone app. Very useful for when you're on the road and you can basically do everything from the app that you could do from their desktop dashboard.

Cons

I have never won a dispute - no not one - and the process seems entirely automated. While I have only had four disputes in the past 12 months, all of which were admitted mistakes on the customer's part, I submitted emailed conversations with the client where they admitted error, and I still lost. Since then, I've been told it's best to get the client to contact their credit card company to rescind the dispute but it was frustrating that the process is so automated that it seems not to favor the merchant.

So, with that in mind, if you ever have a dispute, work with the customer to get them to rescind it.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Binyamin K.

Wouldn't Use Any Other Online Payment Processor

Used Daily for 2+ years
Reviewed on 2019/02/10
Review Source: Capterra

Although not particularly robust, Stripe is simple, easy, and reliable, and when it comes to handling other peoples money that is exactly what I'm looking for. Honest, simlple, easy, reliable!

Pros

Sometimes you just find exactly what you're looking for. When I stumbled upon Stripe it was one of those times. At first I was even skeptical, it sounded way too good to be true, an online payment processor that offered all the features I needed, was easy and intuitive to navigate. I showed it to a friend who told me if its too good to be true its probably a scam. But in this case I've been using Stripe for over five or six years and I couldn't be happier with it. Stripe is easy to use, and efficient. From Stripe, money is deposited directly into my bank account within a matter of a day or two. What's more, the online checkout on my webstore is, thanks to Stripe, very cutting edge looking which adds to costumer trust when purchasing my, not exactly inexpensive, products. I like Stripe. I trust Stripe. And, with the utmost confidence, I highly recommend Stripe.

Cons

When its comes to "Cons," I'm sorry to disappoint but I can really think of very few cons. I suppose my needs are fairly simple, and if my needs were financially more complex I would need a platform with a more robust set of offerings. But that being not the case, I just can't think of many minuses to using Stripe.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Dave W.

The Gold Standard for Accepting Online Payments

Used Daily for 2+ years
Reviewed on 2019/05/03
Review Source: Capterra

I can't say anything negative about these guys. For all the areas PayPal fails, and is incredibly frustrating to work with sometimes, Stripe comes in and makes everything simple.

They are THE gold standard for accepting online payments.

Pros

Stripe is one of those products that JUST WORKS. They have meticulously thought through every detail of accepting online payments, and they take care of it all in the background so you can run your business.

They have automated fraud detection, a beautiful UI, several bank deposit scheduling options, just the right amount of customization options for invoices & receipts, seamlessly allow for recurring subscriptions, and provide great reporting.

They also have an Android app with limited features, but it provides a great overview of your daily, weekly and monthly stats.

Cons

Honestly, I can't think of any. I've never had a problem with any part of their software. It's integrated seamlessly with a WordPress plugin I use called Easy Digital Downloads, and I've had no issues in the 12 months since I've been selling with Stripe.

If I HAD TO mention one, it would be that they aren't available in all countries yet. They are expanding to add more countries, and have about 10 or so in a pilot program right now, but this could be a potential deal breaker if you do business in one of the countries they don't support.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend

10.0/10

Stripe Pricing

Starting from
N/A
Pricing options
Free Trial
Free
Value for money

PAY AS YOU GO: 2.9% + 30¢ per successful card charge.

ENTERPRISE: contact Stripe.

Stripe has no setup fees, no monthly fees, no validation fees, no refund fees, and no card storage fees. There’s also no charge for failed payments. You’ll never have to decipher a complex statement, because you know what you’re charged in advance.

Stripe Features

  • API
  • Access Control
  • Electronic Payments
  • Reporting & Statistics
  • Third Party Integration

  • Activity Dashboard
  • Automatic Notifications
  • Content Management
  • Custom Forms
  • Customizable Branding
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Drag & Drop Interface
  • Product Catalog
  • SSL Security
  • Search Functionality
  • Social Media Integration
  • eCommerce Integration
  • eCommerce Management

Additional information for Stripe

Key features of Stripe

  • 3D Secure
  • APIs
  • Accept all major debit and credit cards
  • Account security
  • Accounting support
  • Authorization features
  • CVC/AVS checks
  • Collaboration notes
  • Collect transaction fees
  • Consolidated reports
  • Custom UI toolkit
  • Dispute handling
  • Dynamic statement descriptors
  • Embeddable checkout
  • Financial reporting
  • Full-stack payments
  • Full/partial refunds
  • Google Authenticator two-step authentication
  • Guaranteed settlement
  • Instant payment acceptance
  • Invoice closing and opening
  • Invoice paying
  • Invoicing
  • Mobile customer interfaces
  • Mobile payments
  • Mobile web
  • Multi-currency payouts
  • Multiple currencies
  • Open-source plugins
  • PCI compliance
  • Payout timing
  • Reconciliation
  • Reporting and insights
  • Roles and permissions
  • SMS two-step authentication
  • Shared customers
  • Stripe Radar for fraud & disputes
  • Subsidiary support
  • Third party integrations
  • U2F keys
  • Unified payouts
  • iOS and Android SDK

Benefits

  • Create a customized checkout experience that works across browsers and devices of all sizes. Choose from a range of options that allow control across flexibility, customization, and ease.

  • Accept all major debit and credit cards from customers in every country including Visa, Master Card, American Express, Discover, JCB, Diners Club, China, and UnionPay.

  • Simplify and accelerate how you reconcile transactions through Stripe's API and dashboard for real-time information about charges, fees, refunds, and transfers.

  • See all charges—across different payment types, countries, and currencies—in the Stripe Dashboard or extract the data directly from the API.

  • Hundreds of integrations help extend the Stripe platform and automate almost every manual process that used to take hours of human time.

  • Stripe FAQs

    Below are some frequently asked questions for Stripe.

    Q. What type of pricing plans does Stripe offer?

    Stripe offers the following pricing plans:

    Pricing model: Free

    Free Trial: Not Available

    PAY AS YOU GO: 2.9% + 30¢ per successful card charge.

    ENTERPRISE: contact Stripe.

    Stripe has no setup fees, no monthly fees, no validation fees, no refund fees, and no card storage fees. There’s also no charge for failed payments. You’ll never have to decipher a complex statement, because you know what you’re charged in advance.

    Q. What are the main features of Stripe?

    Stripe offers the following features:

    • 3D Secure
    • APIs
    • Accept all major debit and credit cards
    • Account security
    • Accounting support
    • Authorization features
    • CVC/AVS checks
    • Collaboration notes
    • Collect transaction fees
    • Consolidated reports
    • Custom UI toolkit
    • Dispute handling
    • Dynamic statement descriptors
    • Embeddable checkout
    • Financial reporting
    • Full-stack payments
    • Full/partial refunds
    • Google Authenticator two-step authentication
    • Guaranteed settlement
    • Instant payment acceptance
    • Invoice closing and opening
    • Invoice paying
    • Invoicing
    • Mobile customer interfaces
    • Mobile payments
    • Mobile web
    • Multi-currency payouts
    • Multiple currencies
    • Open-source plugins
    • PCI compliance
    • Payout timing
    • Reconciliation
    • Reporting and insights
    • Roles and permissions
    • SMS two-step authentication
    • Shared customers
    • Stripe Radar for fraud & disputes
    • Subsidiary support
    • Third party integrations
    • U2F keys
    • Unified payouts
    • iOS and Android SDK

    Q. Who are the typical users of Stripe?

    Stripe has the following typical customers:

    Freelancers, Large Enterprises, Mid Size Business, Small Business

    Q. What languages does Stripe support?

    Stripe supports the following languages:

    English

    Q. What type of pricing plans does Stripe offer?

    Stripe has the following pricing plans:

    Free

    Q. Does Stripe support mobile devices?

    Stripe supports the following devices:

    Android, iPhone

    Q. What other apps does Stripe integrate with?

    Stripe integrates with the following applications:

    Accelo, Blinksale, Bookeo, Checkfront, LeadDyno, LightCMS, Post Affiliate Pro, SeamlessGov, Zenbership, Zoho Books

    Q. What level of support does Stripe offer?

    Stripe offers the following support options:

    Forum, Knowledge Base, Online Support