About Mindbody

Mindbody is an all-in-one software solution for businesses within the fitness and wellness industry. The platform offers tools for client scheduling, employee management, marketing, payment processing, online booking, and more. Businesses such as fitness clubs, yoga studios, salons, and spas can manage availability, accept online bookings, check-in clients, and more from the Mindbody app. The platform helps businesses keep track of each employees' schedule and plan days accordingly.

New clients can find businesses using the Mindbody Connect app, and book services online through the app. Once a new client becomes a loyal regular, businesses can set up recurring billing and even have them join automated referral programs, to give them an incentive to invite friends.

Businesses can review and track key metrics within the Mindbody software, including revenue, sales, attendance, and client retention. This data can then be used to plan and execute marketing campaigns, bringing inactive clients back in with automated emails and text messages.

In order to aid with branding, businesses can even create a completely tailored mobile app with custom branding, so that clients receive the same familiar experience on their phones.

Pricing starting from:

US$129,00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Mindbody

• Online booking: Give clients a way to sign up for their next visit on their own. Clients can see availability and choose what works best for them.

• Point of sale: Process every purchase easily, including retail, classes or appointments, workshops or memberships, gift cards and more. Every purchase is logged on the client’s profile for easy reference later.

• Staff management: Get the whole schedule into one place, and give every staff member a login so it’s always accessible from their laptop or phone. Take care of payroll in minutes, too.

• Reports: Analyze the numbers that matter most, from attendance and revenue to retention and membership growth. Every interaction with clients adds to historical data, so users get a comprehensive picture of their business as time goes on.

• Client tools: Store everything in a simple client profile, and refer back to it quickly whenever that client comes in. Users can save notes, check their purchase and visit history, and see their payment status.

• Marketing tools: Get the word out easily with automated promotion tools. Pull lists from client profiles, set up promo codes, combine services into discount packages, and track the success of everything.

Devices

Business size

S M L

Markets

Andorra, United Arab Emirates, Austria, Australia, Bulgaria, Canada, Switzerland, Cyprus, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Hong Kong SAR China, Croatia, Ireland, Israel, Iceland, Italy, Lithuania, Luxembourg, Latvia, Monaco, Malta, Mexico, Netherlands, Norway, New Zealand, Poland, Portugal, Romania, Saudi Arabia, Sweden, Singapore, Slovenia, United States

Supported Languages

English

Pricing starting from:

US$129,00/month

  • Free Version
  • Free Trial
  • Subscription

Images

Mindbody Software - Generate reports to track monthly sales and revenue, retention, attendance and inventory
Mindbody Software - Track client schedules anytime, anywhere via desktop, laptop, tablet or mobile
Mindbody Software - Check and manage schedules easily through a color-coded calendar
Mindbody Software - Clients can book online through the user's website, or the MINDBODY mobile app
Mindbody Software - Gain quick and central access to client details
Mindbody Software - Manage scheduling, payroll, tips, commissions, inventory and more, from a centralized platform
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Mindbody video
Mindbody Software - Generate reports to track monthly sales and revenue, retention, attendance and inventory Mindbody Software - Track client schedules anytime, anywhere via desktop, laptop, tablet or mobile Mindbody Software - Check and manage schedules easily through a color-coded calendar Mindbody Software - Clients can book online through the user's website, or the MINDBODY mobile app Mindbody Software - Gain quick and central access to client details Mindbody Software - Manage scheduling, payroll, tips, commissions, inventory and more, from a centralized platform

Features

Total features of Mindbody: 113

  • API
  • Access Controls/Permissions
  • Activities Booking
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • Booth Rental Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Capacity Management
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Commission Management
  • Confirmation/Reminders
  • Contract/License Management
  • Costume Management
  • Credit Card Management
  • Customer Accounts
  • Customer Database
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Storage
  • Dues Management
  • EMR/EHR
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Management
  • Employee Scheduling
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Facility Scheduling
  • For Physical Therapy
  • For Salons and Spas
  • For Yoga/Pilates Studios
  • Gift Card Management
  • Group Reservations
  • Group Scheduling
  • HIPAA Compliant
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Marketing Automation
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Mobile App
  • Multi-Location
  • Multiple User Accounts
  • Online Booking
  • Online Payments
  • Online Registration
  • Payment Processing
  • Payroll & Commissions
  • Payroll Management
  • Point of Sale (POS)
  • Practice Management
  • Progress Notes
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Rate Management
  • Real Time Reporting
  • Real-time Scheduling
  • Recurring Appointments
  • Referral Tracking
  • Reminders
  • Reservations Management
  • Resource Scheduling
  • Room Booking
  • SMS Messaging
  • SOAP notes
  • Sales Reports
  • Scheduling
  • Secure Login
  • Self Check-in/Check-out
  • Social Media Integration
  • Staff Management
  • Student Management
  • Task Scheduling
  • Team Management
  • Template Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Transaction History
  • Treatment Planning
  • Visitor Management
  • Wait List Management
  • Website Integration
  • Website Management
  • eCommerce Management

Alternatives

Vagaro

4,7
#1 Alternative to Mindbody
Vagaro is a web-based solution for salon, wellness and fitness center owners to promote their business, manage staff,...

Zen Planner

4,3
#2 Alternative to Mindbody
Zen Planner is a member management software including Staff & Member Apps, billing, appointments, virtual training,...

WellnessLiving

4,4
#3 Alternative to Mindbody
WellnessLiving is an all-in-one online booking, resource scheduling, lead generation, and reporting solution for health...

Booker

4,1
#4 Alternative to Mindbody
Cloud-based online booking, scheduling, point of sale and marketing software - everything you need to run your salon...

Reviews

Overall rating

4,0 /5
(2 208)
Value for Money
3,6/5
Features
3,9/5
Ease of Use
3,8/5
Customer Support
3,8/5

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Showing 5 reviews of 2 208
Garrett E.
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Learn It and Use It

Reviewed on 2019/09/06

Pros

I can not state more clearly that Mindbody is the leader in what they do. They have their faults because of the way it was designed originally but they are working on those every day but no system on the market is better. I have a feeling that a couple years from now, they be much larger than what they even are now.

Cons

the old design structure of the base platform could use some updates, which they are aware of

Alternatives Considered

WellnessLiving

Reasons for Choosing Mindbody

This handles so much more of the business operations

Switched From

WellnessLiving

Reasons for Switching to Mindbody

it is a clear leader in the field
Merilee B.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

MindBody is easy to use as admin & as a customer

Reviewed on 2021/12/07

I have used it many times in different job positions. I highly recommend it. It is very easy to use...

I have used it many times in different job positions. I highly recommend it. It is very easy to use and easy to communicate with other staff members using it as well.

Pros

I love the online feature that others may schedule and pay for the appointment. Then instantly our business is notified. It is user friendly.

Cons

sometimes the app is difficult to navigate for customers

Steve W.
Overall rating
  • Industry: Consumer Services
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

Premium Price for a sub-par experience

Reviewed on 2021/12/11

Absolutely a horrible experience and a very expensive mistake.

Absolutely a horrible experience and a very expensive mistake.

Pros

The software does well at scheduling and booking services.

Cons

Anything beyond scheduling is an absolute nightmare. The point of sale is terrible and not intuitive at all. The customer service is extremely lacking and they give off the attitude of, "oh well" when they cannot solve your issues (which will be numerous). In addition, they do not give you the choice of credit card processing fees and force you to use their own. Their fees are extremely high and this is on top of their already outrageous monthly subscription cost. There have been times when an issue has taken multiple emails, several hour-plus phone calls, and has literally made my wife break down in tears several times.

Sara G.
Overall rating
  • Industry: Banking
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

This app lives on the front screen of my phone and is used daily

Reviewed on 2021/11/18

Pros

I love that I am prompted to review classes right after they conclude when my memory is fresh. I love that I can follow different coaches, and explore other studios and classes I might be interested in my area.

Cons

There really isn't anything that I've encountered that didn't work well.

Jennifer J.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10 000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Reliable and easy to use

Reviewed on 2021/12/08

Pros

Love the calendar feature where you can scroll easily to different weeks. Also all upcoming classes shown all in one list is super helpful and something I look at daily.

Cons

Could be a more attractive looking app icon than the current orange circle.

Showing 5 reviews of 2 208 Read all reviews

Mindbody FAQs

Below are some frequently asked questions for Mindbody.

Mindbody offers the following pricing plans:

  • Starting from: US$129,00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

Essential $129: Manage your schedule, sell services, and streamline everyday tasks. Accelerate $239: Keep your clients coming back with email campaigns and text confirmations. Ultimate $349: Grow your business with advanced marketing tools, automations & analytics.

Mindbody has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

Mindbody supports the following languages:

English

Mindbody supports the following devices:

Android (Mobile), iPhone (Mobile)

Mindbody integrates with the following applications:

ActiveCampaign, Constant Contact, Constant Contact 1, Emma, Facebook for Business, Google Analytics 360, Google Calendar, Grow, Perkville, Trainerize, Xero

Mindbody offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

Related categories

See all software categories found for Mindbody.