About WellSky Home Health

WellSky Home Health (formerly Kinnser Software) is a web-based software solution that helps home health care agencies successfully increase efficiency, grow profitability, improve communications, and better coordinate patient care.

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Images

Episode Manager Intake Scheduling
Master Calendar Intake Scheduling
HotBox Tasks
Progress to Goals - Delivery of Care
Plan of Care - Delivery of Care
Infection Control Quality Assurance
View 7 more
WellSky Home Health video
WellSky Home Health screenshot: Episode Manager Intake Scheduling WellSky Home Health screenshot: Master Calendar Intake Scheduling WellSky Home Health screenshot: HotBox Tasks WellSky Home Health screenshot: Progress to Goals - Delivery of Care WellSky Home Health screenshot: Plan of Care - Delivery of Care WellSky Home Health screenshot: Infection Control Quality Assurance

Features

Total features of WellSky Home Health: 6

  • Activity Dashboard
  • Billing & Invoicing
  • Electronic Signature
  • Monitoring
  • Patient Records Management
  • Scheduling

Alternatives

AlayaCare

3,9
#1 Alternative to WellSky Home Health
AlayaCare’s unique home care software offers a complete solution to manage the entire client lifecycle in a secure,...

Net Health Hospice

4,3
#2 Alternative to WellSky Home Health
Optima Hospice is a cloud-based EMR and billing solution with features for clinical charting, billing, data management,...

TynetOnline

5
#3 Alternative to WellSky Home Health
Tynet Online Allows home healthcare agencies automate their workflow, increase their productivity and compliance. Since...

Generations Homecare System

4,2
#4 Alternative to WellSky Home Health
The mobile app from Generations Homecare System is a HIPAA compliant solution built to help businesses in the homecare...

Reviews

Overall rating

3,5 /5
(75)
Value for Money
2,9/5
Features
3,3/5
Ease of Use
3,8/5
Customer Support
3,2/5

Already have WellSky Home Health?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 75
Cassie D.
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I have really enjoyed using Kinnser and feel it has made our business much more efficient.

Reviewed on 2018/01/24

Pros

I feel like it is very user friendly and customer support has always been extremely helpful in any issues we have had and in finding ways to customize the software to support our needs.

Cons

I am not a fan of the new help button in the bottom right of the screen after a recent update, i have also noticed that when you update the date of a task that is past due it does't go back to "black" it will stay "red"....so basically just a few minor quirks here and there.

Justin P.
Overall rating
  • Industry: Medical Practice
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

WellSky for Hospice

Reviewed on 2020/11/21

WellSky far surpasses the previous software we used a few months ago.

WellSky far surpasses the previous software we used a few months ago.

Pros

WellSky for Hospice has simplified managing my patient load and insuring that all of my workload is organized. Charting is simple and easy on this software.

Cons

The Messaging feature does not allow you to scroll through messages while viewing a message. If you receive several messages, you have to constantly back out and view each individual message.

Darrell S.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Disappointing Start but happy with the product

Reviewed on 2017/12/01

Nurses stopped complaining about software that was too difficult to use.

Nurses stopped complaining about software that was too difficult to use.

Pros

User friendly
Web-based
Company stays on top of regulatory changes
Online and web-based training library is comprehensive

Cons

New agency training stinks. It was 95% geared toward field nursing and 5% toward back office support. Of all the issues that we have had, I can honestly say 90% of them wouldn't have come up with proper training in the beginning. In hindsight, the most important issue that I did not know was that Kinnser does not systemically submit OASIS. I came from a software that had its issues, but in the 7-8 years I used it, I never once had to submit OASIS manually. It was done by the software vendor with no thought on my part. Therefore, when we switched to Kinnser, this wasn't an issue on my radar. I never thought to ask. We began using Kinnser in January 2017 and it wasn't until late March that we figured out OASIS wasn't being submitted. Then we had to go thru a setup process with Kinnser that should been part of implementation. The submitter ID was setup incorrectly which delayed submission. We had our first successful submission the first week in May, but meantime Palmetto/Medicare implemented a new rule on April 1, that they wouldn't pay any claims when the OASIS were submitted after 30 days. Palmetto denied payment in finals and recouped another in RAPs already paid. This minor issue costs my agency. Needless to say, Kinnser cut me off at the beginning of the next month because our payment was late. They didn't care that they contributed to the issue.
In addition, we had multiple billing issues.

Verified Reviewer
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 501-1 000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 5.0 /10

Needs Improvement

Reviewed on 2021/02/11

I can't say it's fully positive, but there are a lot of negatives that make me wish we used other...

I can't say it's fully positive, but there are a lot of negatives that make me wish we used other software.

Pros

I think the software is quite easy to use and Navigate. It's nice to have the working version and a separate training version.

Cons

There are a lot of freezing issues that can be frustrating when you have a boatload of work to do. Would be nicer if it was more reliable.

Rebecca R.
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Point of view from a field nurse

Reviewed on 2017/02/22

After years of paper charting out in the field and seeing other nurses with other companies use...

After years of paper charting out in the field and seeing other nurses with other companies use computers, I begged my superior to get something like that for us. Shortly thereafter we had our Kinnser system in place. From day one my world was changed! So much easier, faster, and complete. Being able to pull notes forward is amazing. This enables each note to stand alone and the next nurse out gets a complete picture of what's happening. I may write information in the cardiac drop down box, for example. I want everyone who sees's this pt to see this information, but if I had to rewrite it each time it would likely have just been charted on the first note and I wouldn't have rewritten it again. I love this system!

Pros

Biggest pro is pulling the last note, with it's information forward. If another nurse has seen the patient the week before, you see his or her note and have the latest information about what's going on.
Being able to update the meds immediately in the home and generate orders and communications immediately on the spot saves tons of time.
I feel safer in that I can pull up exact Dr's orders while out in the field. Less middle man communication.

Cons

I love love love the drop down boxes it enables more specific charting right under that specific body system when needed, unfortunately the pain section has no drop down box. This, to me, is a more important area than many of the others to have more room to write. You are limited under all sections under this title so that you are not able, at times to present a true picture and are left to chart what is happening elsewhere within the note. This would seem to be an easy fix. Please add more charting room here and I would be one happy nurse.

Showing 5 reviews of 75 Read all reviews

WellSky Home Health FAQs

Below are some frequently asked questions for WellSky Home Health.

WellSky Home Health offers the following pricing plans:

  • Starting from:
  • Free Trial: Not Available

No long-term contracts. No fees per user. No overage charges. All the training and support you need.

We do not have any information about WellSky Home Health features

WellSky Home Health has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

WellSky Home Health supports the following languages:

English

WellSky Home Health supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations WellSky Home Health has

WellSky Home Health offers the following support options:

Email/Help Desk, Phone Support

Related categories

See all software categories found for WellSky Home Health.