WebPT

The top-rated rehab therapy practice software

4,4 /5 (411 reviews) Write a Review!

WebPT Overview

What is WebPT?

With 40% market share, WebPT is the leading PT platform for enhancing patient care and fueling business growth. Offering scheduling, documentation, billing, outcomes tracking, business reporting, patient engagement tools, and system integrations, WebPT's robust web-based solution is ideal for every outpatient setting regardless of staff size, facility type, or the number of specialties. WebPT has a 99% retention rate and a 99.99% uptime rate.

WebPT Overview

Pricing

Starting from
US$59,00

Pricing options

Free Trial
Open Source
Value for money

Month-to-month per-provider pricing with no annual contracts.


WebPT Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

WebPT screenshot: WebPT screenshot: WebPT screenshot: WebPT screenshot: WebPT screenshot:

WebPT Reviews

WebPT Reviews

Overall rating
4,4
/
5
Excellent
250

Very good
112

Average
30

Poor
7

Terrible
12

Value for Money
4,2
Features
4,2
Ease of Use
4,4
Customer Support
4,4
88% recommended this app
Stephanie S.

WEBPT IS THE ONLY CHOICE FOR PHYSICAL THERAPY ELECTRONIC MEDICAL RECORDS!

Currently, we utilize WEBPT in a very busy outpatient physical therapy clinic. When we started looking for EMR software a few years ago, we saw that there were very few Physical Therapy choices available that incorporated everything we were looking for in an EMR. It is very user-friendly, even for the technically challenged users in our clinic. One of the more important aspects of WEBPT is the efficient way we are kept compliant with all things Medicare! When Medicare requirements change, WEBPT will implement those changes well in advance of the start date, along with the necessary training. This ensures that clinics are comfortable with the changes and aren't scrambling at the last minute, wondering if their claims will get paid, or if their documentation is on point. I cannot stress how much we are pleased with WEBPT. It is THE ONLY CHOICE for Rehab Professionals!!


Kalin H.

Great Healthcare Software

Overall, WebPT has been an excellent platform for tracking patient progress and information. It is very convenient due to the fact that it is web-based and can be accessed across many devices and platforms.


Dan B.

Administration

From a therapist prospective, it is easy to use but there are cons.


Julia R.

PT software

It’s a a great software and easy to use. It also is integrative with Therabill which is a plus.


Nawal A.

Great for Students!

Overall wonderful experience with WebPT, never had a bad experience but I didn't use it for long.


Stephanie S.

WEBPT IS THE ONLY CHOICE FOR PHYSICAL THERAPY ELECTRONIC MEDICAL RECORDS!

Reviewed on 2016/04/19
Review Source: GetApp

Currently, we utilize WEBPT in a very busy outpatient physical therapy clinic. When we started looking for EMR software a few years ago, we saw that there were very few Physical Therapy choices available that incorporated everything we were looking for in an EMR. It is very user-friendly, even for the technically challenged users in our clinic. One of the more important aspects of WEBPT is the efficient way we are kept compliant with all things Medicare! When Medicare requirements change, WEBPT will implement those changes well in advance of the start date, along with the necessary training. This ensures that clinics are comfortable with the changes and aren't scrambling at the last minute, wondering if their claims will get paid, or if their documentation is on point. I cannot stress how much we are pleased with WEBPT. It is THE ONLY CHOICE for Rehab Professionals!!

Pros

Ease of Use
Efficiency with Front Office Package
Documentation is very straight forward
Customer Service Reps
Compliance with Insurance Changes
Schedule is easy to use and read

Cons

Fewer clicks between tabs

Rating breakdown

Value for Money
Ease of Use
Customer Support

Kalin H.
Industry: Health, Wellness & Fitness
Company size: 2-10 Employees

Great Healthcare Software

Used Daily for 2+ years
Reviewed on 2020/04/09
Review Source: Capterra

Overall, WebPT has been an excellent platform for tracking patient progress and information. It is very convenient due to the fact that it is web-based and can be accessed across many devices and platforms.

Pros

I used this software as a physical therapy tech to keep notes on patients and make notes on their progress. One of the best features of WebPT is that it is web-based, so it can be accessed anywhere. It also allowed my facility to save money on computers by just using Chromebooks instead of having to buy full-fledged PCs for the clinic.

Cons

This visual interface is very basic, and the aesthetics have not been updated in quite a while. While this is just a nitpicking gripe, I would like to see a little bit of an update in the interface to make it look cleaner and more modern. This is definitely personal preference, however, and some may prefer the no-nonsense layout.

Rating breakdown

Ease of Use

Likelihood to recommend: 10.0/10

Dan B.
Industry: Medical Practice
Company size: 51-200 Employees

Administration

Used Daily for 1+ year
Reviewed on 2017/11/06
Review Source: SoftwareAdvice

From a therapist prospective, it is easy to use but there are cons.

Pros

Therapists say it is easy to use. You may scan documents into the program for storage which is helpful. The ability to have a 'comment section' that therapist see when seeing a patient is nice. You can put a unique comment regarding the payer here such as X insurance does not allow X treatment

Cons

Reports are pitiful. We have to do so much manual work to see what we need to see. Also compliance is very lacking. For example, some insurance contracts allow us to bill the 8 minute rule by unique cpt code per CPT rules (not Medicare/Federal programs which have more restrictive rules with total time Trump). For these commercial contracts if a provider does 12 minutes of 97140, 12 minutes of 97110 and 12 minutes of 97112 we can bill 3 units even through the total time is only 36 minutes. (Please take a Gwenda seminar for all the documentation to show in certain circumstances where this is allowed for non-Medicare non-Federal payers). In order to handle this scenario in WebPT, you must shut off all over-site. If you shut off all over-site, things get crazy. For example, if a therapist accidently logs 30 units instead of 30 minutes, WebPT will now not notify you. The only way to proof before billing to see how many minutes is assigned to each cpt code is to open each an every note and look. There is NO REPORT or billing log that will tell you how many minutes are assigned to each cpt code. That is why I spend 8 hours every two weeks opening each and every note for specific payers to see if units are assigned correctly. I commonly find 22 minutes of 97140 where the therapist assigned 2 units to this. This is overbilling and I have to manually open each note to catch it. Other major software out there can easily handle this scenario. Also, the system will not give cancel/no show rates per each unique provider. We have to manually do this. Also, we can run a great report for Medicare but not for any other payers. For example our state has a unique requirement for rehab agencies in which we have to do recerts more frequently than required by Medicare. We can run a report for Medicare to help track when they are due, but there is not the option to run this same report for other payers in addition to Medicare. It's very frustrating that our info is in there but we can't report on it. In retrospect we wish we would have went with Clinicient, BMS or something else.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 2.0/10

Julia R.
Industry: Health, Wellness & Fitness
Company size: 2-10 Employees

PT software

Used Daily for 2+ years
Reviewed on 2020/09/16
Review Source: Capterra

It’s a a great software and easy to use. It also is integrative with Therabill which is a plus.

Pros

This software is awesome for Remote work. During this pandemic that was what we exactly needed. The price isn’t bad as all.

Cons

Sometimes the server goes down at the most inopportune times. But that’s is few and far between.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Nawal A.
Industry: Hospital & Health Care
Company size: 51-200 Employees

Great for Students!

Used Daily for 2+ years
Reviewed on 2020/06/09
Review Source: Capterra

Overall wonderful experience with WebPT, never had a bad experience but I didn't use it for long.

Pros

I appreciate the easy of using this software. It's very user-friendly and is a great resource for students.

Cons

I have not used this software with the organization that I listed but have used it outside of the organization, so I didn't get to use the software to its full capacity, so I can't speak to parts of the software that I dislike because I didn't come across any.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8,5/10
Based on 411 user ratings
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WebPT Pricing

WebPT Pricing

Starting from
US$59,00
Free Trial
Open Source
Value for money

Month-to-month per-provider pricing with no annual contracts.

Month-to-month per-provider pricing with no annual contracts.

Value for Money
4,2/5
Based on 411 user ratings
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WebPT Features

WebPT Features

API
Activity Dashboard
Appointment Management
Automatic Notifications
Billing & Invoicing
Calendar Management
Charting
Claims Management
Client Portal
Compliance Management
Customizable Reporting
Document Management
Document Storage
HIPAA Compliance
Records Management
Reminders
Reporting & Statistics
Self Service Portal
Third Party Integration
Workflow Management
Features
4,2/5
Based on 411 user ratings
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Categories

Additional information for WebPT

Additional information for WebPT

Key features of WebPT

  • Billing
  • Documentation
  • FLR
  • Outcomes
  • PQRS
  • Practice Management
  • Scheduling

WebPT FAQs

WebPT FAQs

Below are some frequently asked questions for WebPT.

Q. What type of pricing plans does WebPT offer?

WebPT offers the following pricing plans:

Starting from: US$59,00

Pricing model: Open Source

Free Trial: Not Available

Month-to-month per-provider pricing with no annual contracts.

Q. What are the main features of WebPT?

WebPT offers the following features:

  • Billing
  • Documentation
  • FLR
  • Outcomes
  • PQRS
  • Practice Management
  • Scheduling

Q. Who are the typical users of WebPT?

WebPT has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Q. What languages does WebPT support?

WebPT supports the following languages:

English

Q. What type of pricing plans does WebPT offer?

WebPT has the following pricing plans:

Open Source

Q. Does WebPT support mobile devices?

We do not have any information about what devices WebPT supports

Q. What other apps does WebPT integrate with?

WebPT integrates with the following applications:

ALIGN, FOTO, Luma Health, ProviderSuite, TheraBill, bestPT

Q. What level of support does WebPT offer?

WebPT offers the following support options:

FAQs, Knowledge Base, Phone Support, Online Support