About WebPT

Established in 2008, WebPT is the nation’s most trusted outpatient rehab therapy software platform in the country, helping more than 150,000 rehab therapy professionals from all practice sizes and specialties run successful and efficient practices to improve care delivery and optimize business performance—all within a single, integrated platform. And because WebPT is a cloud-based application, PTs, OTs, and SLPs can access the platform (and its data) from anywhere, at any time, promoting superior collaboration across patient care teams and with third-party payers.

With a history rooted in rehab therapy, WebPT has spent the past 15 years evolving its services and products to build the most comprehensive, data-rich, and easy-to-use platform available in the outpatient rehab therapy space today. In addition to its flagship EMR, which maintains a 99% uptime rate, WebPT offers a host of practice management solutions, including:

• integrated billing software,
• revenue cycle management services,
• electronic benefit verification,
• digital patient intake,
• patient engagement tools,
• marketing tools and automation,
• remote therapeutic monitoring,
• virtual (telehealth) visits,
• outcomes tracking,
• operational reporting and analytics,
• MIPS reporting,
• continuing education support, and
• a marketplace to purchase clinic equipment at discounted prices.

Above all, WebPT is a purpose-driven company that puts its Members first—which is in part demonstrated by the company’s 99% customer retention rate. Furthermore, WebPT offers free onboarding and free, unlimited US-based product and account support to ensure Members’ continued success. Members can also trust their data is safe, thanks to WebPT’s ISO 27001 certification—the platinum standard in excellence for information security management.

WebPT has everything members need to run a successful practice—all in one platform, but still offers system integration with more than 60 vendors as a commitment to healthcare interoperability.

Headquartered in Phoenix, AZ, WebPT has been listed on Inc. Magazine’s list of the nation’s 5,000 fastest-growing companies nine years in a row—earning it a spot on the prestigious Inc. Honor Roll. WebPT has also won the MedTech Breakthrough Awards 2022 for Best Patient Registration and Scheduling Solution and 2021 award for Best Patient Relationship Management Solution.


Key benefits of WebPT

• Front Office: Modernize and streamline operations with customizable scheduling, digital patient intake, electronic benefit verification, free faxing, automated appointment reminders, and integrated payments.

• Documentation: Document efficiently and defensibly with customizable SOAP notes, therapy-centric templates, and built-in compliance safeguards.

• Back Office: Bill better, faster with our integrated billing solutions or outsource your billing completely with our best-in-class revenue cycle management services.

• Patient Engagement: Keep patients engaged in their care plan with our patient portal, home exercise platform, in-app messaging, virtual visits, and remote therapeutic monitoring.

• Outcomes: Excel in value-based care and easily fulfill quality measure reporting requirements with our CMS-approved QCDR and MIPS solution.

• Business Reporting: Make intelligent business decisions with real-time data at your fingertips.

• Marketing/SEO: Acquire, retain, and re-engage patients with rehab therapy’s leading patient marketing solution.


Images

WebPT Software - Make intelligent business decisions with real-time data at your fingertips.
WebPT Software - Document efficiently and defensibly with customizable templates, SOAP note format, and built-in compliance safeguards.
WebPT Software - Bill better, faster with our integrated billing solutions or outsource your billing completely with our best-in-class revenue cycle management services.
WebPT Software - Keep patients engaged in their care plan with our patient portal, home exercise platform, in-app messaging, virtual visits, & remote therapeutic monitoring.
WebPT Software - Enhance patient care, optimize clinical operations, and easily fulfill quality measure reporting requirements with our outcomes tracking software & CMS-approved QCDR.
WebPT Software - Make intelligent business decisions with real-time data at your fingertips.
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WebPT video
WebPT Software - Make intelligent business decisions with real-time data at your fingertips.
WebPT Software - Document efficiently and defensibly with customizable templates, SOAP note format, and built-in compliance safeguards.
WebPT Software - Bill better, faster with our integrated billing solutions or outsource your billing completely with our best-in-class revenue cycle management services.
WebPT Software - Keep patients engaged in their care plan with our patient portal, home exercise platform, in-app messaging, virtual visits, & remote therapeutic monitoring.
WebPT Software - Enhance patient care, optimize clinical operations, and easily fulfill quality measure reporting requirements with our outcomes tracking software & CMS-approved QCDR.
WebPT Software - Make intelligent business decisions with real-time data at your fingertips.

Not sure about WebPT? Compare with a popular alternative

WebPT

4,3 (461)
VS.

Starting Price

US$99,00
month
US$39,95
month

Pricing Options

Free version
Free trial
Free version
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Features

97
12

Integrations

5
1

Ease of Use

4,3 (461)
4,1 (163)

Value for Money

4,1 (461)
4,3 (163)

Customer Service

4,2 (461)
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Reviews

Overall rating

4,3 /5
(461)
Value for Money
4,1/5
Features
4,2/5
Ease of Use
4,3/5
Customer Support
4,2/5

Already have WebPT?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 461
Stephanie
Stephanie
Overall rating
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

WEBPT IS THE ONLY CHOICE FOR PHYSICAL THERAPY ELECTRONIC MEDICAL RECORDS!

Reviewed on 2016/04/19

Currently, we utilize WEBPT in a very busy outpatient physical therapy clinic. When we started...

Currently, we utilize WEBPT in a very busy outpatient physical therapy clinic. When we started looking for EMR software a few years ago, we saw that there were very few Physical Therapy choices available that incorporated everything we were looking for in an EMR. It is very user-friendly, even for the technically challenged users in our clinic. One of the more important aspects of WEBPT is the efficient way we are kept compliant with all things Medicare! When Medicare requirements change, WEBPT will implement those changes well in advance of the start date, along with the necessary training. This ensures that clinics are comfortable with the changes and aren't scrambling at the last minute, wondering if their claims will get paid, or if their documentation is on point. I cannot stress how much we are pleased with WEBPT. It is THE ONLY CHOICE for Rehab Professionals!!

Pros

Ease of Use
Efficiency with Front Office Package
Documentation is very straight forward
Customer Service Reps
Compliance with Insurance Changes
Schedule is easy to use and read

Cons

Fewer clicks between tabs

Maureen
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Backoncourse

Reviewed on 2023/05/26

Positive experience

Positive experience

Pros

On boarding was good, customer support was very good, quality of product is excellent

Cons

At times the information does not flow over from Webpt to therabill

Alternatives Considered

Tebra

Reasons for Switching to WebPT

More user-friendly
Kristin
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

Reviewed on 2013/11/06

I work for a small, privately owned outpatient practice with three clinic sites. We recently began...

I work for a small, privately owned outpatient practice with three clinic sites. We recently began using WebPT. Over the course of my schooling and employment, I have used approximately six or seven different EMR programs. Overall, I would rate WebPT in the top three or four of those programs. They are doing a number of things right, but leave much to be desired.

I think WebPT's biggest downfall is its lack of efficiency, which, at times, is costing our clinicians valuable treatment time with our patients. There are a number of extra steps that one must take in order to complete documentation on initial evaluations, flowsheets, and home exercise programs. Below are a list of some of the problems we have experienced along with suggestions for improvement.

1. When creating IE templates, we are currently unable to view the details of the tabs we are selecting. If the details of selected tabs end up being different than expected, we must later go back and modify the template after we perform the eval. To fix this, enable viewing of IE tab details when creating templates.
2. When entering diagnosis codes, the search bar does not always register keywords, making it difficult to quickly find appropriate diagnosis codes. To fix this, improve search capability in the diagnosis code box. (e.g. - enter keyword "shoulder" and all diagnoses with "shoulder" pop up).
3. We have experienced issues with notes not saving (or not formatting into a PDF document) due to using symbols (e.g. - &, #, *, /, -) in our documentation. To fix this, enable the use of symbols without need for extra spacing to improve efficiency of use for clinicians.
4. It is difficult and time-consuming to find specific exercises in the flowsheet and home exercise program due to the search bar requiring a very specific order/combination of words. Improve search capability in flowsheet and HEP (e.g. - enter keywords "shoulder AAROM" and all exercises with those words in no particular order should pop up). If WebPT is unable to do this, then at the very least provide a paper copy of exercises with their titles (in categorical or alphabetical order) to clinics for use as a quick reference.
5. When you are able to find exercises in the HEP, the results page requires you click a tab to see the remaining exercises. To fix this, get rid of the "see more results" box in the HEP, and simply have all exercises appear on one page.
6. The flowsheet and HEP do not link to one another. If they did, developing a HEP would be much more efficient. We are currently doing twice the work when we have to search for exercises in the HEP after we already listed them in the flowsheet. (As discussed in #4, this is a time consuming process). To fix this, provide an option/tab to carry exercises from the flowsheet to the HEP. Also, enable a feature to view exercises in the flowsheet before selecting them (to ensure we are ultimately selecting the exercises we want on patients' HEPs).
7. We are currently unable to share HEP templates with other clinicians unless each clinician searches through other therapist's patient records to find a previously created HEP template. This is impractical and inefficient. To fix this, provide an option for us to create HEP templates that may be shared by all clinicians. (e.g. - an option similar to the public IE templates).
8. There is currently no option to add photos of customized exercises that are not found on WebPT. To fix this, add an option for us to upload our own photos for use in our HEPs.
9. When adding exercises to flowsheets, they do not stay in a consistent order. Therefore, clinicians end up scrolling up/down the flowsheet repeatedly to find the exercise that was added. Furthermore, after we order exercises they fall out of order if we then add further exercises. To fix this, default placement of exercises to the bottom of the flowsheet when they are added in order to improve organization and efficiency .
10. If autosave is on when the flowsheet is previewed (but not finalized), it duplicates the charges for the same date of service when we attempt to add further exercises. Therefore, we must go through and delete each exercise for one date of service before finalizing the document in order to avoid doubling exercise minutes. To fix this, enable us to preview flowsheets without incurring changes to them.

Catherine
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

PT documentation

Reviewed on 2023/05/16

Overall, I am pleased with the product- more so the support that the team provides with current...

Overall, I am pleased with the product- more so the support that the team provides with current compliance in the documentation software an the support of the Executive team in training of rehab issues. Lately the phone support, chat support and email support have been slow- but like many other companies, staff is likely the main issue.

Pros

The calendar and scheduling options are easy to use.

Cons

The daily write ups are ok, I wish we could customize the options and simplify the write ups a bit more.

irene
Overall rating
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to use Easy to show how to use

Reviewed on 2023/05/16

very satisfied and would recommend this program to anyone who does physical therapy .

very satisfied and would recommend this program to anyone who does physical therapy .

Pros

easy to use and make move and cancel apts

Cons

when you accidentally delete an apt and dont know who it was and where it was on the calendar , its hard to figure out and if you grabbed the wrong apt and deleted it, you dont know who it was if you already start to do something else the message on top goes away

Showing 5 reviews of 461 Read all reviews

WebPT FAQs

Below are some frequently asked questions for WebPT.

WebPT offers the following pricing plans:

  • Starting from: US$99,00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

Lite: Starts at $3/day/provider Standard: Starts at $6/day/provider Enterprise: Contact WebPT for details.

WebPT has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

WebPT supports the following languages:

English

WebPT supports the following devices:

WebPT integrates with the following applications:

Keet, Physiotec, Redox, Worldpay, eClinicalWorks

WebPT offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for WebPT.