WebPT
About WebPT
Established in 2008, WebPT is the nation’s most trusted outpatient rehab therapy software platform in the country, helping more than 150,000 rehab therapy professionals from all practice sizes and specialties run successful and efficient practices to improve care delivery and optimize business performance—all within a single, integrated platform. And because WebPT is a cloud-based application, PTs, OTs, and SLPs can access the platform (and its data) from anywhere, at any time, promoting superior collaboration across patient care teams and with third-party payers.
With a history rooted in rehab therapy, WebPT has spent the past 15 years evolving its services and products to build the most comprehensive, data-rich, and easy-to-use platform available in the outpatient rehab therapy space today. In addition to its flagship EMR, which maintains a 99% uptime rate, WebPT offers a host of practice management solutions, including:
• integrated billing software,
• revenue cycle management services,
• electronic benefit verification,
• digital patient intake,
• patient engagement tools,
• marketing tools and automation,
• remote therapeutic monitoring,
• virtual (telehealth) visits,
• outcomes tracking,
• operational reporting and analytics,
• MIPS reporting,
• continuing education support, and
• a marketplace to purchase clinic equipment at discounted prices.
Above all, WebPT is a purpose-driven company that puts its Members first—which is in part demonstrated by the company’s 99% customer retention rate. Furthermore, WebPT offers free onboarding and free, unlimited US-based product and account support to ensure Members’ continued success. Members can also trust their data is safe, thanks to WebPT’s ISO 27001 certification—the platinum standard in excellence for information security management.
WebPT has everything members need to run a successful practice—all in one platform, but still offers system integration with more than 60 vendors as a commitment to healthcare interoperability.
Headquartered in Phoenix, AZ, WebPT has been listed on Inc. Magazine’s list of the nation’s 5,000 fastest-growing companies nine years in a row—earning it a spot on the prestigious Inc. Honor Roll. WebPT has also won the MedTech Breakthrough Awards 2022 for Best Patient Registration and Scheduling Solution and 2021 award for Best Patient Relationship Management Solution.
Key benefits of WebPT
• Front Office: Modernize and streamline operations with customizable scheduling, digital patient intake, electronic benefit verification, free faxing, automated appointment reminders, and integrated payments.
• Documentation: Document efficiently and defensibly with customizable SOAP notes, therapy-centric templates, and built-in compliance safeguards.
• Back Office: Bill better, faster with our integrated billing solutions or outsource your billing completely with our best-in-class revenue cycle management services.
• Patient Engagement: Keep patients engaged in their care plan with our patient portal, home exercise platform, in-app messaging, virtual visits, and remote therapeutic monitoring.
• Outcomes: Excel in value-based care and easily fulfill quality measure reporting requirements with our CMS-approved QCDR and MIPS solution.
• Business Reporting: Make intelligent business decisions with real-time data at your fingertips.
• Marketing/SEO: Acquire, retain, and re-engage patients with rehab therapy’s leading patient marketing solution.
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Reviews
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- Value for Money
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WEBPT IS THE ONLY CHOICE FOR PHYSICAL THERAPY ELECTRONIC MEDICAL RECORDS!
Reviewed on 2016/04/19
Currently, we utilize WEBPT in a very busy outpatient physical therapy clinic. When we started...
Currently, we utilize WEBPT in a very busy outpatient physical therapy clinic. When we started looking for EMR software a few years ago, we saw that there were very few Physical Therapy choices available that incorporated everything we were looking for in an EMR. It is very user-friendly, even for the technically challenged users in our clinic. One of the more important aspects of WEBPT is the efficient way we are kept compliant with all things Medicare! When Medicare requirements change, WEBPT will implement those changes well in advance of the start date, along with the necessary training. This ensures that clinics are comfortable with the changes and aren't scrambling at the last minute, wondering if their claims will get paid, or if their documentation is on point. I cannot stress how much we are pleased with WEBPT. It is THE ONLY CHOICE for Rehab Professionals!!
Pros
Ease of Use
Efficiency with Front Office Package
Documentation is very straight forward
Customer Service Reps
Compliance with Insurance Changes
Schedule is easy to use and read
Cons
Fewer clicks between tabs
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 1+ year
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- Likelihood to recommend 7.0 /10
Product review
Reviewed on 2024/08/31
It is very well liked by my staff. It is a good product
It is very well liked by my staff. It is a good product
Pros
It was good program to use for physical therapy
Cons
It took a bit of getting used to at first
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 2+ years
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- Value for Money
- Ease of Use
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- Likelihood to recommend 0.0 /10
I would not choose WebPT if it was the last PT software on Earth
Reviewed on 2023/07/25
Cons
Poor communication between my clinic and WebPT. We are going through a transition period to Athena and so far, WebPT has been nonexistent at best with their support. They have been intentionally ignoring myself and other employees at the clinic probably because they are losing a client. This is poor professionalism at its finest.
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 2+ years
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- Value for Money
- Ease of Use
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- Likelihood to recommend 8.0 /10
webpt
Reviewed on 2023/10/23
very user friendly
very user friendly
Pros
easy to use reminds pts about appointments
Cons
does not intergrate with all billing systems
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Overall rating
- Value for Money
- Ease of Use
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- Likelihood to recommend 10.0 /10
ReissPT LOVES WebPT
Reviewed on 2023/05/16
I love WebPT. From [sensitive content hidden] to all the customer service representatives and...
I love WebPT. From [sensitive content hidden] to all the customer service representatives and technicians Thank you ! You make good and useful updates because you listen to your users.
Pros
I love that all my needs as a private practice owner and as a physical therapist are meet under one roof that is WebPT
Cons
I would like to track and schedule non insurance. Services Such as wellness or other cash services. Maybe I just don’t know how but I want to set up reminders for those people etc I have to made a chart for the internal payments collection and billing and often I want a one time only option. Call me to discuss
WebPT FAQs
Below are some frequently asked questions for WebPT.Q. What type of pricing plans does WebPT offer?
WebPT offers the following pricing plans:
- Free Trial: Not Available
WebPT offers three pricing plans tailored to the unique needs of different practices. The "Starter" plan is ideal for start-ups and small practices focusing on cash-pay services, while the "Enhanced" plan is suited for growing practices that accept insurance and require billing software. The "Ultimate" plan is designed for larger practices seeking greater customization, billing automation, and advanced reporting capabilities to optimize performance. Contact WebPT directly for a price quote.
Q. Who are the typical users of WebPT?
WebPT has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does WebPT support?
WebPT supports the following languages:
English
Q. Does WebPT support mobile devices?
WebPT supports the following devices:
Q. What other apps does WebPT integrate with?
WebPT integrates with the following applications:
Keet, Redox, Wibbi, Worldpay for Enterprise, eClinicalWorks
Q. What level of support does WebPT offer?
WebPT offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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