About WebPT

With 40% market share, WebPT is the leading PT platform for enhancing patient care and fueling business growth. Offering scheduling, documentation, billing, outcomes tracking, business reporting, patient engagement tools, and system integrations, WebPT's robust web-based solution is ideal for every outpatient setting regardless of staff size, facility type, or the number of specialties. WebPT has a 99% retention rate and a 99.99% uptime rate.

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Images

View 6 more
WebPT video WebPT screenshot: WebPT screenshot: WebPT screenshot: WebPT screenshot: WebPT screenshot:

Features

Total features of WebPT: 52

  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Billable Items Tracking
  • Billing & Invoicing
  • Calendar Management
  • Care Plan Management
  • Charting
  • Claims Management
  • Claims Scrubbing
  • Client Portal
  • Clinic Interoperability
  • Compliance Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Customizable Reports
  • Decision Support Software
  • Document Management
  • Document Storage
  • EMR/EHR
  • Exercise Library
  • For Physical Therapy
  • HIPAA Compliant
  • Insurance Management
  • Medical Billing
  • Multi-Location
  • Multi-Provider Practice
  • One-to-One Messaging
  • Online Forms
  • Patient Intake
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Practice Management
  • Progress Notes
  • Progress Tracking
  • Records Management
  • Reminders
  • Remote Treatment Plans
  • Reporting & Statistics
  • Reporting/Analytics
  • SOAP notes
  • Self Service Portal
  • Surveys & Feedback
  • Task Management
  • Treatment Planning
  • Video Conferencing
  • Workflow Management

Alternatives

SimplePractice

4,6
#1 Alternative to WebPT
Practice Management Software with HIPAA-compliant EHR, mobile Telehealth, autopay and more for therapists,...

InSync Healthcare Solutions

4,6
#2 Alternative to WebPT
Enhance patient care with InSync's fully integrated, easy-to-use, cloud-based healthcare IT solutions configured...

eRecord

3,8
#3 Alternative to WebPT
ONC-Certified & HIPAA compliant cloud-based EHR and practice management platform with telehealth. Accept e-referrals,...

Kareo Billing

4
#4 Alternative to WebPT
Kareo helps medical providers in optimizing clinical processes by handling administrative tasks so that doctors can...

Reviews

Overall rating

4,4 /5
(414)
Value for Money
4,2/5
Features
4,2/5
Ease of Use
4,4/5
Customer Support
4,3/5

Already have WebPT?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 414
Shoshana malka L.
Overall rating
  • Industry: Medical Practice
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

WebPT Review by Physical Therapy clinic

Reviewed on 2021/01/30

I use WebPT daily because I get authorization for the patients that are doing Physical Therapy in...

I use WebPT daily because I get authorization for the patients that are doing Physical Therapy in our clinic. I review the notes and use the information to submit my authorization requests. We see approximately 20-30 patients a day so I'm looking over a lot of WebPT therapy notes.

Pros

It has very clear templates and it's easy to find information. The records are very easy for even a layperson to understand, but thorough enough that the insurance companies easily provide authorization for services. Even when we need to have a substitute from an agency they are able to plug the information into the note and keep to the format we are used to thanks to WebPT

Cons

I don't like that it costs money to integrate each aspect separately, we currently have an account you can't use for billing. I also can't see the calendar view so if the name of a patient is misspelled it's hard to pull up their account.

Jan G.
Overall rating
  • Industry: Medical Practice
  • Company size: 2-10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Webpt for ParkerPT

Reviewed on 2021/01/28

We have loved the product that is why we considered expanding services with billing. The ease of...

We have loved the product that is why we considered expanding services with billing. The ease of access and management of the data is great.

Pros

The best feature initial was the ability to house all medical record information in one spot. No more paper was another great benefit. This freed up so much office space helps in keeping information confidential. We don't have to worry about archival or record disposal any more. We also loves how this product was created specifically for Physical Therapy. It made setup and use so easy.

Cons

I wish billing was available when we began using and now when we looked into the process was so cumbersome and difficult to find the time to implement. We have given up. The information requested was about providing insurance company information, why can't you pull this from WebPT?? Maybe have on-boarding meeting where you collect the information to setup billing. Seemed like we were required to do all the work to setup and who has time like that when running a business. There has to be an easier way.

Shari B.
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

great productq

Reviewed on 2021/04/08

Note writing has become much more efficient and organized since switching to this product

Note writing has become much more efficient and organized since switching to this product

Pros

I love how it keeps track of everything you need from insurance and doctor information to notes and missed notes and billing log.

Cons

I don't like that I can't delete a note that's already finalized if I made a mistake. I would like to be able to fix that on my own without calling customer service

Danita K.
Overall rating
  • Industry: Medical Practice
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

WebPT destroyed a portion of my patient's medical documents

Reviewed on 2021/03/27

WebPT is the first EMR that I have used for my office. First of all it is not cheap and it makes...

WebPT is the first EMR that I have used for my office. First of all it is not cheap and it makes me frustrated that I am not getting what I am paying for. My account is never credited if there are server issues and/or other problems that occur and are not resolved. They just give you empty promises the problems will be fixed and hope that you will eventually forget about them.

Pros

WebPT allows me to get my daily notes done in a more timely fashion and it works well with my billing company so billing is done on a daily basis.

Cons

WebPT has problems and when you call to make them aware of the problems if it is of a simple nature it will be taken care of but if it is of a difficult nature it will not be taken care of. I have reported problems to them a couple of years ago and they continue to occur and they have never been fixed. More recently they are having problems with documenting cancellations and no shows which they were not even aware of. I made them aware of the problem and they claim it will be referred to their Tier Two team and it has been a month or longer and the issue has not been resolved and eventually it is just ignored. So I lost a portion of my patient's chart and it cannot be reviewed and/or recovered. Their faxing capabilities only work with a small amount of information but patient's charts depending on how long the patient is seen can be a large amount of information and I have to figure out another way to get the requested documentation another way such as burning it to a disc. Initial evaluations take hours to put in and that is not efficient! There are times I sit on the phone waiting for them to respond to my call and I have been on the phone for 30 minutes or longer! I have more complaints but I do not have the space or the time to sit here and type all of those issues up for you to read.

Verified Reviewer
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

I like the software and believe it is very user friendly

Reviewed on 2018/01/09

Pros

That it tracks most compliance and outcome measures without us having to cue staff or send out reminders to be within medicare guidelines. I think if they work out the bugs in the functional outcomes scoring that this will be a huge asset but right now it is too early and difficult to appropriately capture data.

Cons

The customer service just basically responds to all questions (if they respond) with "we will look into this" then asks "please rate our service today," and very often never addresses the responses and blows off the doctoral educated therapists as if the glitches in the system couldn't possibly be flaws of WebPT

Showing 5 reviews of 414 Read all reviews

WebPT FAQs

Below are some frequently asked questions for WebPT.

WebPT offers the following pricing plans:

  • Starting from: US$59,00
  • Pricing model: Open Source
  • Free Trial: Not Available

Month-to-month per-provider pricing with no annual contracts.

We do not have any information about WebPT features

WebPT has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

WebPT supports the following languages:

English

WebPT supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations WebPT has

WebPT offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for WebPT.