Dealer.com

Dealer.com

Online marketing solutions for the automotive industry

4.4/5 (21 reviews)

Dealer.com Overview

Dealer.com is a technology company that is providing online marketing solutions for the automotive industry. The Dealer.com platform provides clients with tools for content management, online advertising, lead management, inventory marketing and performance analytics.

Pricing

Starting from
N/A
Pricing options
Free Trial
Value for money

Devices

Business size

S
M
L

Markets

United States

Supported Languages

English

Dealer.com Reviews

Overall rating
4.4/5
86% positive reviews
12
Excellent
6
Very good
2
Average
1
Poor
0
Terrible
Kyle W.

Dealer.com ControlCenter Review

Used Daily for 2+ years
Reviewed on 2019/04/29
Review Source: Capterra

Using Dealer.com ControlCenter is a great way to make sure you are getting all the correct info you need for the dealership. Highly recommended for anyone looking to close more sales.

Pros

Dealer.com ControlCenter provides everything I need to make sure I get enough eyes on the vehicles we sell at the dealership. This gives me full control when it comes to monitoring and statistics as well. You need to know when something isn't working and this Control Center gives you great insight.

Cons

I find some of the navigation to be a little hard to understand. It's not the best layout and it feels like not a lot of thought when into how to properly jump from area to area. But, once you understand where everything is it becomes much easier. I wish there was a way to edit the panels in the order of my choosing.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
John S.

Support is great, But more widgets could be added

Used Daily for 2+ years
Reviewed on 2019/02/21
Review Source: Capterra

Dealer.com is a great product to make sure that you can stay open 24 hours a day. The ability for customers to view your inventory online is crucial and they allow you to do that with minor hiccups.

Pros

Support is great, and we don't have many issues when it comes to our website that can't be resolved quickly. This is extremely important as our website drives most of our business. We use CDK for some of our other sites, and we constantly have problems with that site.

Cons

The sites seem to be pretty basic, and the lack of widgets don't allow for a particularly visually appealing site. I would also like to see a mobile app included in the subscription.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend

6.0/10
Jennifer G.

Great website and easy to edit

Used Daily for 2+ years
Reviewed on 2017/11/14
Review Source: Capterra

Pros

We have used dealer.com for over 6 years. It is easy to make changes in their backend tool to your website. Support team is great help and usually in a timely manner.

Cons

There are other providers that seem to be more technologically advanced than dealer.com. Recently we have been switched between a few reps. It would be nice to have a consistent one who can help make suggestions and be there for quick questions and understand your wants and needs as a car dealership.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Elysia M.

We use this to control our inventory on AutoTrader.ca and to merchandise our new and used vehicles.

Used Daily for 2+ years
Reviewed on 2018/06/13
Review Source: Capterra

This tool seems to be on top of the emerging technologies in the field.

Pros

It is extremely easy to navigate and has a variety of reporting measurements which is important to my role. This tool is put together by a team that clearly understands our needs as an automotive dealer.

Cons

I don't know if it is an issue with Dealer.com or AutoTrader but we cannot syndicate photos from dealer.com to our actual website.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Rene B.

I love how easy it is to use Control Center

Used Daily for 2+ years
Reviewed on 2017/06/07
Review Source: Capterra

Pros

Easy to build webpages, large media library, great informational reporting, and the support staff is friendly and always willing to help.

Cons

There have been times that I don't have some widgets I need. So I think just add more widgets for users that know how to use the software.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Dealer.com Features


  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Automatic Notifications
  • Automatic Reminders
  • Billing & Invoicing
  • Calendar Management
  • Client Portal
  • Customer Database
  • Customizable Reporting
  • Data Import/Export
  • Document Storage
  • Electronic Payments
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Reporting & Statistics
  • Search Functionality
  • Third Party Integration

Additional information for Dealer.com

Key features of Dealer.com

  • CRM
  • Content management
  • Inventory marketing
  • Lead management
  • Online advertising
  • Performance analytics

Dealer.com FAQs

Below are some frequently asked questions for Dealer.com.

Q. What type of pricing plans does Dealer.com offer?

Dealer.com offers the following pricing plans:

Free Trial: Not Available

Q. What are the main features of Dealer.com?

Dealer.com offers the following features:

  • CRM
  • Content management
  • Inventory marketing
  • Lead management
  • Online advertising
  • Performance analytics

Q. Who are the typical users of Dealer.com?

Dealer.com has the following typical customers:

Mid Size Business, Small Business

Q. What languages does Dealer.com support?

Dealer.com supports the following languages:

English

Q. What type of pricing plans does Dealer.com offer?

We do not have any information about what Dealer.com pricing plans

Q. Does Dealer.com support mobile devices?

Dealer.com supports the following devices:

Android

Q. What other apps does Dealer.com integrate with?

Dealer.com integrates with the following applications:

LeadsBridge, Selly Automotive, SharpSpring, SpinCar

Q. What level of support does Dealer.com offer?

Dealer.com offers the following support options:

Online Support, Phone Support, Video Tutorials