About Coupa

Coupa is a cloud-based suite of applications that helps you optimize your business spending from end to end.

Designed with user-adoption in mind, Coupa provides spend management services for the retail, financial, healthcare, oil & gas, technology and food & beverage industries.

Through operational efficiency, cash management, cost control and spend avoidance, Coupa delivers "Savings-as-a-Service" to organizations of all sizes. Savings-as-a-Service is a 100% on demand, organically developed, integrated suite of financial applications for expenses, invoicing and procurement. It allows you visibility and control over all of the spend in your organization and over thousands of users and suppliers.

Key benefits of Coupa

  • Every component of the Coupa platform is pre-integrated and designed to work with the rest of the platform. Subscribe only to what you need and then add on later with simple configuration.

  • Speed up the approval process with email & mobile approvals: everyone within the approval chain is able to check the status of requisitions and approve or reject.

  • Provide real-time budgeting visibility with Coupa Procurement.

  • The procurement system lets you track and manage purchase orders in real-time.

  • Devices

    Business size

    S M L

    Markets

    United States, Canada

    Supported Languages

    English

    Images

    Searchable, configurable sourcing cockpit alerts you to key events & tracks your savings.
    Searchable, configurable sourcing cockpit alerts you to key events & tracks your savings.
    Coupa inventory manager
    Manage accounts payable with Coupa
    Process invoices with Coupa
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    Coupa video
    Coupa video
    Coupa video
    Coupa video
    Coupa screenshot: Searchable, configurable sourcing cockpit alerts you to key events & tracks your savings. Coupa screenshot: Searchable, configurable sourcing cockpit alerts you to key events & tracks your savings. Coupa screenshot: Coupa inventory manager Coupa screenshot: Manage accounts payable with Coupa Coupa screenshot: Process invoices with Coupa

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    Reviews

    Overall rating

    4,1 /5
    (35)
    Value for Money
    3,4/5
    Features
    3,6/5
    Ease of Use
    3,8/5
    Customer Support
    3,8/5

    Already have Coupa?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 35
    Garth S.
    Overall rating
    • Industry: Media Production
    • Company size: 1 001-5 000 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Things to be aware of for new users

    Reviewed on 2020/07/16

    Overall my experience has been fantastic! I am beginning to get reporting at a detailed level that...

    Overall my experience has been fantastic! I am beginning to get reporting at a detailed level that I've never had, I enjoy the audit trails and Audit oversights

    Pros

    Super powerful package. We have a Procurement module, SIM (Supplier Information management), Sourcing, AI. This is an extremely powerful and well-orchestrated product. We had a very knowledgeable implementation team from Coupa which to really great job discovering on identifying what we needed due for the setup. We've been using this product now for about 4 months and now implementing a second affiliate company without much assistance from Coupa and it's going pretty well.

    Cons

    Beware that systems integration is much more complex than anyone tells you it is. Its been four months since go-live, And we are still having problems with integrating to oracle. Some may read this review think that this is a problem with the implementer, some of it may be. Specifically, we are struggling with the supplier integration and though we have weekly calls, we are still having problems. So just wanted to be aware we were made to believe that Integrating was done all the time and has never been a problem

    Shivam A.
    Overall rating
    • Industry: Pharmaceuticals
    • Company size: 1 001-5 000 Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Good Tool to Manage Purchase Orders

    Reviewed on 2020/02/13

    Overall experience has been good. The vendor receives the purchase order once approved via email....

    Overall experience has been good. The vendor receives the purchase order once approved via email. Once the service has been received attaching the invoice and the closure procedure is easy as well.

    Pros

    I have been using Coupa for 2+ years. Mainly use it to create Purchase Orders to vendors. Receive invoices from suppliers. The software has an inbuilt approval process to route Purchase Orders, vendor master service agreements. The software can be synced with Microsoft office which allows you to get notifications when a request is new your queue or the Purchase Order has been approved or denied. It also allows you to run queries to tabulate budgetary expenses and track historical expenditure. Creating a Purchase Requisition is fairly easy and straightforward.

    Cons

    Coupa is very useful and easy to navigate but requires training to become proficient in the application. Suggestion is to create job aids/ training procedures which can be used as a reference guideline whenever needed specially for personnel not using the application too often.

    David J.
    Overall rating
    • Industry: Financial Services
    • Company size: 501-1 000 Employees
    • Used Weekly for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    Coupa is the worst software I have ever used

    Reviewed on 2019/10/01

    Pros

    Absolutely nothing. The software is the least institutive, user friendly I have ever used.

    Cons

    Regardless of whether I am using expenses, requisitions or invoices, I have never been able to submit or save anything without having to get the finance team to perform magic in the background. The end user typically gets an error message "Please fix the errors below", but there are never any highlighted fields or errors displayed.

    Erika A.
    Overall rating
    • Industry: Consumer Services
    • Company size: 5 001-10 000 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 8.0 /10

    Comprehensive and easy to use

    Reviewed on 2020/10/25

    Overall, Coupa makes the RFx process faster, easier, and more objective, thus yielding better...

    Overall, Coupa makes the RFx process faster, easier, and more objective, thus yielding better results.

    Pros

    Coupa’s ability to take inputs in any form (question, statement, text, numeric, percentages, etc) and track and compare them is incredibly useful for the bidding process.

    Cons

    Having to delete a bid or item field, without the ability to edit them in the template, is more cumbersome than necessary.

    Lynne F.
    Overall rating
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support

    Coupa's e-Procurement Solution Helps Students in Need

    Reviewed on 2009/07/21

    I highly recommend Coupa as an e-Procurement solution. Once you get the hang of it, it's really...

    I highly recommend Coupa as an e-Procurement solution. Once you get the hang of it, it's really quite easy. And, once you do, your organization's work flow will be enhanced forever.

    The most amazing part is to be able to take immediate advantage of Coupa's incredible new features, such as iRequest. Coupa is not a static company, and they are constantly updating features.

    Coupa's team provides personalized service and lots of 'hand-holding'. They listen well to our needs. And, our students in need in the Washington, D.C. area are better served as a result

    Coupa has helped transformed us into a 21st century organization with streamlined operations that enable us to stretch our donor dollars and help more students in need.

    Pros

    Neediest Kids is a nonprofit organization that works with 8 area school systems in the Greater Washington, D.C. area. We provide emergency funds to these school systems to purchase the basics - new clothes, school supplies, medical or dental care, eye exams and glasses, and more - so students (K-12) can stay in school and thrive.

    Coupa's system has moved Neediest Kids from a traditional paper-based system of authorizations and receipts with school professionals spending their own time to shop for items for their students in need. We operate now through a web-based process of issuing POs that go directly to vendors with products shipped directly to school professionals. Thus, we have efficient purchasing, streamlined requests to vendors, real-time product and budget tracking, invoice reconciliation, and more.

    It's fast...it's internet fast!

    Cons

    There are always a few tweaks that could happen here and there, but we get 95% of what we need!

    Showing 5 reviews of 35 Read all reviews

    Coupa FAQs

    Below are some frequently asked questions for Coupa.

    Coupa offers the following pricing plans:

    • Free Trial: Not Available

    Coupa offers the following features:

    • Analytics
    • Budgeting
    • Contract management
    • Dashboards & Reports
    • Expense management
    • Inventory
    • Invoicing
    • Mobile
    • Optical character recognition (OCR)
    • Procurement
    • Purchase order management (PO)
    • Real-time budgets
    • Sourcing
    • Spend management
    • Web forms

    Coupa has the following typical customers:

    Large Enterprises, Public Administrations, Mid Size Business

    Coupa supports the following languages:

    English

    Coupa supports the following devices:

    Android, iPhone

    Coupa integrates with the following applications:

    AP Transformation, AppZen, Boomi, Deem Work Fource, FinancialForce Accounting, MobileWare, OneLogin, SAP Fieldglass, SnapLogic, Yooz

    Coupa offers the following support options:

    Forum, Online Support, Phone Support, Video Tutorials

    Related categories

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