Coupa

Coupa

Spend management software

4.2/5 (44 reviews)

Coupa Overview

Coupa is a cloud-based suite of applications that helps you optimize your business spending from end to end.

Designed with user-adoption in mind, Coupa provides spend management services for the retail, financial, healthcare, oil & gas, technology and food & beverage industries.

Through operational efficiency, cash management, cost control and spend avoidance, Coupa delivers "Savings-as-a-Service" to organizations of all sizes. Savings-as-a-Service is a 100% on demand, organically developed, integrated suite of financial applications for expenses, invoicing and procurement. It allows you visibility and control over all of the spend in your organization and over thousands of users and suppliers.

Pricing

Starting from
N/A
Pricing options
Free Trial
Value for money

Devices

Business size

S
M
L

Markets

Canada, United States

Supported Languages

English

Coupa Reviews

Overall rating
4.2/5
91% positive reviews
17
Excellent
23
Very good
1
Average
1
Poor
2
Terrible
Verified Reviewer

Bolt-On to NetSuite

Used Daily for 1+ year
Reviewed on 2019/05/07
Review Source: Capterra

Our business added it as a bolt-on to NetSuite, and a large selling point was the Sourcing package. Even though we cannot use the Sourcing module as it is, it has benefits of keeping the invoices and POs tied together and integrates well with NetSuite

Pros

The mobile app is very convenient for our PMs in the field that need to review and approve POs and invoices remotely

Cons

the Sourcing module is far to restrictive and cumbersome - it makes it harder for our vendors to submit quotes and there is now way for them to add options/alternatives to what we have asked them to quote

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend

4.0/10
Nicholas C.

Coupa Expenses makes paper receipts obsolete

Used Daily for 2+ years
Reviewed on 2018/12/17
Review Source: Capterra

Pros

So often employees loose paper receipts and just give estimates of their expenses. This creates difficulties for the accounting department that needs to track these expenses and their related taxes accurately. Coupa Expenses allows your employees to take pictures of these expenses as they are incurred so they cannot be lost of forgotten. All of this is delivered with an easy to use Android or Iphone app as well as a full featured web client.

Cons

It sometimes gets tedious filling out the same options on every single expense, these should be caches so they do not need to be selected each time. The web client interface is sometimes a little clumsy.

Rating breakdown

Ease of Use

Likelihood to recommend

7.0/10
Siva K.

Intuitive and stream lined invoice automation

Used Weekly for 1+ year
Reviewed on 2018/01/29
Review Source: Capterra

Pros

With Coupa invoicing, your Account payables can handle less paper, reduce errors and decrease the invoice processing times drastically.With Coupa Invoicing, electronic invoices flow into the system from the suppliers, are automatically matched to a PO or contract (two-way or three-way matching), channeled for approval, and then routed for payment. The entire automated invoicing process is electronic for 100% accuracy. With Coupa invoicing one can Strengthen supplier relationships, use resources more effectively, capture early payment discounts, increase compliance, and reduce business risk. Suppliers will love Coupa, because they can monitor the status of their invoice online via a self service portal. There are multiple ways invoices will be processed in Coupa invoicing Viz via supplier portal, Emailed invoices to Accounts Payables etc. Coupa invoicing has automated invoice matching and tolerances capability, supplier actionable notifications, mobile friendly app.

Cons

Coupa cannot handle accounting. It needs to be integrated with an accounting software or Enterprise Resource Planning tool.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Lynne F.

Coupa's e-Procurement Solution Helps Students in Need

Reviewed on 2009/07/21
Review Source: Capterra

I highly recommend Coupa as an e-Procurement solution. Once you get the hang of it, it's really quite easy. And, once you do, your organization's work flow will be enhanced forever.

The most amazing part is to be able to take immediate advantage of Coupa's incredible new features, such as iRequest. Coupa is not a static company, and they are constantly updating features.

Coupa's team provides personalized service and lots of 'hand-holding'. They listen well to our needs. And, our students in need in the Washington, D.C. area are better served as a result

Coupa has helped transformed us into a 21st century organization with streamlined operations that enable us to stretch our donor dollars and help more students in need.

Pros

Neediest Kids is a nonprofit organization that works with 8 area school systems in the Greater Washington, D.C. area. We provide emergency funds to these school systems to purchase the basics - new clothes, school supplies, medical or dental care, eye exams and glasses, and more - so students (K-12) can stay in school and thrive.

Coupa's system has moved Neediest Kids from a traditional paper-based system of authorizations and receipts with school professionals spending their own time to shop for items for their students in need. We operate now through a web-based process of issuing POs that go directly to vendors with products shipped directly to school professionals. Thus, we have efficient purchasing, streamlined requests to vendors, real-time product and budget tracking, invoice reconciliation, and more.

It's fast...it's internet fast!

Cons

There are always a few tweaks that could happen here and there, but we get 95% of what we need!

Rating breakdown

Ease of Use
Customer Support

Verified Reviewer

End user's love but application team might face hurdles

Used Weekly for 2+ years
Reviewed on 2018/06/05
Review Source: Capterra

Effectively reduces cost, better operational efficiencies and better end user experience

Pros

The tool is meant to give a very good experience to end users. All the out of box functions are designed with high quality UI standards which will reduce the learning curve for end users. IT team don't have to spend hours to explain the features and functions as the terminologies and configurations are quite intuitive. Finally so much comes out of box if planned well and ahead of time a lot of customization requirement can be avoided. The T&E module is really liked by a lot of top tier business users.

Cons

The integration capability is not up to the mark. When it comes to customize a lot of road blocks can be faced but it seems the Product team is actively looking in to some of them and with every release they are making some advancement in this direction. There are some weird limitation on few types of reporting capabilities which I think should be there.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10

Coupa Features


  • API
  • Accounting Integration
  • Accounting Management
  • Activity Dashboard
  • Automatic Notifications
  • Billing & Invoicing
  • Compliance Management
  • Customizable Reporting
  • Data Import/Export
  • Electronic Payments
  • Expense Tracking
  • Financial Analysis
  • Invoice Management
  • Invoice Processing
  • Multi-Currency
  • Real Time Data
  • Receiving
  • Reporting & Statistics
  • Third Party Integration
  • Workflow Management

Additional information for Coupa

Key features of Coupa

  • Analytics
  • Budgeting
  • Contract management
  • Dashboards & Reports
  • Expense management
  • Inventory
  • Invoicing
  • Mobile
  • Optical character recognition (OCR)
  • Procurement
  • Purchase order management (PO)
  • Real-time budgets
  • Sourcing
  • Spend management
  • Web forms

Benefits

  • Every component of the Coupa platform is pre-integrated and designed to work with the rest of the platform. Subscribe only to what you need and then add on later with simple configuration.

  • Speed up the approval process with email & mobile approvals: everyone within the approval chain is able to check the status of requisitions and approve or reject.

  • Provide real-time budgeting visibility with Coupa Procurement.

  • The procurement system lets you track and manage purchase orders in real-time.

  • Coupa FAQs

    Below are some frequently asked questions for Coupa.

    Q. What type of pricing plans does Coupa offer?

    Coupa offers the following pricing plans:

    Free Trial: Not Available

    Q. What are the main features of Coupa?

    Coupa offers the following features:

    • Analytics
    • Budgeting
    • Contract management
    • Dashboards & Reports
    • Expense management
    • Inventory
    • Invoicing
    • Mobile
    • Optical character recognition (OCR)
    • Procurement
    • Purchase order management (PO)
    • Real-time budgets
    • Sourcing
    • Spend management
    • Web forms

    Q. Who are the typical users of Coupa?

    Coupa has the following typical customers:

    Large Enterprises, Mid Size Business, Public Administrations

    Q. What languages does Coupa support?

    Coupa supports the following languages:

    English

    Q. What type of pricing plans does Coupa offer?

    We do not have any information about what Coupa pricing plans

    Q. Does Coupa support mobile devices?

    Coupa supports the following devices:

    Android, iPhone

    Q. What other apps does Coupa integrate with?

    Coupa integrates with the following applications:

    AppZen, Deem Work Fource, Dell Boomi, FinancialForce Accounting, MobileWare, OneLogin, Productivity Wrx, SAP Fieldglass, SnapLogic, Yooz

    Q. What level of support does Coupa offer?

    Coupa offers the following support options:

    Forum, Online Support, Phone Support, Video Tutorials