About Mailrelay

With more than 93% of our clients very happy with our support team, it's very clear that our focus on customer support is one of Mailrelay's many strenghts, being another our possibilities to addapt to customers needs.

This is highly appreciated by big companies that need special features to be implemented in the system, so it can be adapted to their needs, something that Mailrelay's tech team is very happy to do.

So customer support and the ability to adapt to client needs are Mailrelay's main strengths.


Key benefits of Mailrelay

With our free account you will be able to see for yourself the benefits of our software. You like it? Then keep using it forever free of charge until you need to send more than 25.000 monthly emails to up to 5.000 subscribers. Then you will find our prices are more affordable than other alternatives.


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Not sure about Mailrelay? Compare with a popular alternative

Mailrelay

4,4 (90)
VS.
Highly reviewed

Starting Price

US$44,00
year
US$20,00

Pricing Options

Free version
Free trial
Free version
Free trial

Features

35
21

Integrations

No integrations found
No integrations found

Ease of Use

4,1 (90)
4,4 (285)

Value for Money

4,5 (90)
4,2 (285)

Customer Service

4,6 (90)
4,2 (285)
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Reviews

Overall rating

4,4 /5
(90)
Value for Money
4,5/5
Features
4,1/5
Ease of Use
4,1/5
Customer Support
4,6/5

Already have Mailrelay?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 90
Pham
Overall rating
  • Industry: Accounting
  • Company size: 201–500 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Effective Email Marketing

Reviewed on 2016/09/27

This is an amazing piece of software. The software appears to have been developed with thoughtful...

This is an amazing piece of software. The software appears to have been developed with thoughtful consideration of security features and resource demands. It's light weight and quite flexible in deployment options.

Creating an email marketing template with Mailrelay is fairly easy. Mailrelay uses a WYSIWYG template to create newsletters. The actual newsletter is created in an HTML editor. You can either use an existing template or create a new one, using custom HTML code.

Pros

Great and helpful software. I will recommend it to my colleagues sysadmins. Great solution if you have a huge amount of SMTP requests from different servers and pcs in your company to the same SMTP server on the web. Very easy to configure, so useful, nice application!

Cons

Need upgrade adds resend the previously sent campaign with customized criteria.

Alexis
Overall rating
  • Industry: E-Learning
  • Company size: Self Employed
  • Used for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Autoresponder

Reviewed on 2019/04/28

I have everything I need as an autoresponder and when a problem arises, the support response is...

I have everything I need as an autoresponder and when a problem arises, the support response is almost immediate

Pros

It's fee for 75000 emails and 10000 contacts

Cons

The dashboard and the forms design are a bit old...

Jose
Jose
Overall rating
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

My review about Mailrelay

Reviewed on 2016/09/29

I've been using Mailrelay for a long time, after trying other similar tools, I decided to use it...

I've been using Mailrelay for a long time, after trying other similar tools, I decided to use it again. They have improved their Dashboard, but has a flaw that is critical for me (other tools also have it) and it is the search for bounced mails or no longer used. The search has to be done manually, wasting a considerable amount of time :(
The RSS template does not work that well, I'm not a programmer in HTML so I have no idea how to make the images be invoked. I asked for help to support, but they are not the best at answering apart from redirecting you to their Blog, video tutorials, etc. They do not realize that I need, many users have very little time-customized help and would be willing to extend my plan inclusive :(

Pros

Good platform to send out emails.

Cons

their support is too simple, they are not empathic and chat support almost never works and if I can communicate I always get the same response, go to the Blog, Videos :( see Tutorials

Wai
Overall rating
  • Industry: Alternative Medicine
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Fantastic Service!!!

Reviewed on 2016/09/27

Mailrelay is so easy to set up and to use, the UI is so intuitive. If you have a problem just email...

Mailrelay is so easy to set up and to use, the UI is so intuitive. If you have a problem just email them and they respond very quickly (I've never waited for more than 2 hours!). There are so many features that you would pay for with other services but, unbelievably, this is FREE! Amazing! I've recommended this service to so many people.

Pros

Easy to use, easy to set up and free!

Cons

Nothing really, just minor things, like it always defaults to Spanish and that the default time is Spanish time, but you get use to it.

Mauricio
Overall rating
  • Industry: Business Supplies & Equipment
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Mailrelay is my favorite email marketing software

Reviewed on 2016/09/27

I have been using it for several years, easy to use, great templates which save me a lot of...

I have been using it for several years, easy to use, great templates which save me a lot of designing time.
Just have to follow them on tweeter, facebook and G+ and you'll get a lot of contacts and emails to send monthly.

Pros

Organization, easy to use and administer

Cons

I'm not an html expert, and sometimes when I import an email from other source like Outlook, some code appears in the mailrelay campaign (not in the edit mode but in the final email send). It's kind of hard to get ride of it.

Showing 5 reviews of 90 Read all reviews

Mailrelay FAQs

Below are some frequently asked questions for Mailrelay.

Mailrelay offers the following pricing plans:

  • Starting from: US$44,00/year
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

A free account includes all the features of the platform without any restriction. With the free account you will be able to send: - 75,000 monthly emails - To up to 15,000 subscribers - 50,000+ monthly emails from $32.50

Mailrelay has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

Mailrelay supports the following languages:

English, French, Portuguese, Spanish

Mailrelay supports the following devices:

We do not have any information about what integrations Mailrelay has

Mailrelay offers the following support options:

Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Mailrelay.