Agorapulse
About Agorapulse
With Agorapulse, businesses can manage their social media messages, schedule & publish content, identify key influencers, monitor social channels, & create insightful reports. The platform integrates with Facebook, Twitter, Instagram, YouTube, and LinkedIn for posting across multiple platforms. Agorapulse offers a unique social inbox system that helps social media managers prioritize and respond to all queries, communications, and complaints from fans or customers.
Top features of Agorapulse include an inbox for each profile that tracks incoming messages; Facebook and Instagram ad comment capturing; customizable auto-moderation rules to prevent spam; scheduling and queuing, re-queuing and advanced content preview; unlimited reports; influencer identification, and more.
Key benefits of Agorapulse
Easy manage your social conversations with our inbox.
All agency users get full, free access to our Agency Love program, regardless of plan size.
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- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Easily manage your social networks with a complete tool
Reviewed on 2023/04/18
I used Agorapulse for a long time. First I tried the free trial period; then the paid package. The...
I used Agorapulse for a long time. First I tried the free trial period; then the paid package. The trial period is limited, especially in time lol. But, it gives you a broad view of how the tool works. With the paid package, it is possible to have your team collaborate and customer support is very attentive. I find it not too expensive, compared to other tools in the same category. Also, it has a good quality-price ratio
Pros
Agorapulse is an excellent platform for social media management. I really enjoyed using this platform. What I liked the most was its ease of use. Even though Agorapulse is a very professional software, it's a breeze to use. Its user interface is quite simple, user-friendly, and not at all cluttered. Regarding the features, I found them quite complete. I didn't have any problems with the scheduling of publications, which were done on time. I can follow comments and messages directly on the platform. The statistical data are quite readable. All this is to say that Agorapulse has a lot of features that facilitate the management of our social profiles and pages. A tool to test absolutely
Cons
I don't have anything to say about this tool, I think it works well
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Great Software for Boutique Agencies – Could Be Better
Reviewed on 2020/09/28
My overall experience with Agorapulse is mixed but leans more positive. I spent *a lot* of time...
My overall experience with Agorapulse is mixed but leans more positive. I spent *a lot* of time reviewing and comparing all scheduling software, and for the purposes of an agency, it offers the most functionality for the cost (though still quite the investment for a small company). The customer support has been great from the very beginning and I put huge value on that. I will most likely continue with Agorapulse beyond my first year, but the cons listed above do give me pause. Hoping the support team has listened to everyone's requests for first comment hashtags and the ability to rearrange photos.
Pros
As an agency, Agorapulse really does make it easy to organize clients by channel and work efficiently with team members. Scheduling articles for LinkedIn and Facebook is mostly seamless and straightforward. I love the review functionality, which makes it incredibly simple to share posts between team members for review and approval. The reporting and listening features seem fantastic and it's on our list to spend more time utilizing those functions. Customer support is excellent and the team is very responsive in live chat, email, and the Facebook members group.
Cons
There are several quirks with Agorapulse that prevent me from completely loving the software. As an agency that specializes in real estate and works with a lot of photos, the inability to rearrange photos once uploaded for a post is a huge time suck for us. We do often have difficulty tagging users within posts and adding locations. The Instagram functionality is also missing a few key features, including a visual grid planner and first comment hashtag scheduler. These two functions force me to pay for a secondary software for managing Instagram, which is a large additional expense.
Reasons for Switching to Agorapulse
I chose Agorapulse over other software primarily because, as an agency, we needed to add a lot of profiles, which proved to be cost-prohibitive on most other software. Additionally, the review/approval process between team members is a huge value-add. Agorapulse does seem to be the best offering currently on the market for non-enterprise, boutique agencies.Response from Agorapulse
Hi Alissa,
Thank you so much for your review. I'm glad to hear that our social media management tool has streamlined things for your busy agency.
Our publishing product team is hard at work at the three Instagram-friendly features you mention. I see that you were already on the notification list for the grid, but I added you to the lists for the first comment and rearrange photo features. You'll be notified once they are released.
Thanks for seeing the value in our tool, Alissa. We working on making the tool irresistible for you.
Lisa at Agorapulse
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 7.0 /10
If you´re need more than 2 users to approve the content it´s not the best option
Reviewed on 2022/11/07
Pros
It´s very intuitive, easy to use, for personal use it´s fine or if you can post without approval someone else you can work well
Cons
I have different social accounts to manage and many users to approved the content, so the cost of the plan we need it´s too higher
Reasons for Choosing Agorapulse
To be more efficient and save timeSwitched From
Facebook Creator Studio
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Favorite Social Scheduling Tool!
Reviewed on 2021/11/15
I have used numerous social media tools over the last 5 years and have found Agorapulse to be the...
I have used numerous social media tools over the last 5 years and have found Agorapulse to be the easiest, with the most features available, even at the lowest tier subscription.
Pros
Ease of use. It is incredibly easy to schedule content, engage with followers, and create custom reports to better understand user behavior.
Cons
The need to use the app to post more than one photo to a post on IG. There are also often issues when trying to post an image to Facebook through a scheduled post. Many times the image doesn't end up appearing on the post.
Would love if Agorapulse did an integration with Pinterest...and maybe even TikTok.
Response from Agorapulse
Hi Melissa,
Thank you for sharing your review!
We are delighted to hear about your experience using Agorapulse!
Unfortunately, due to Instagram's API limits, it is necessary to use the mobile app to post more than one picture on Instagram. We will keep you posted in case anything changes.
I have also added your vote to the feature request to add TikTok and Pinterest.
Cheers!
Samia
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Complete for all we need
Reviewed on 2020/01/14
The experience with Agorapulse is very positive, it significantly speeded up our work.
The experience with Agorapulse is very positive, it significantly speeded up our work.
Pros
Agora makes it easy to post and follow multiple pages. I like the possbility to replicate post, the calendar view that gives me a complete overlook of the monthly schedule. I also like the flexibility in managing the subscrition plan, where I can buy additional features as I need.
I also like the fact that the developers are pretty active and keep on adding features.
Cons
I think the software needs some improvement on the overall functions that it offers. First of all, it needs to give the ability to schedule instagram stories without any workaround (the solution that you guys are using now is not convenient at all, look at Storrito for some insights).
Activity assignment could be improved, in the way that there should be the abilty to have a conversation over the assigned item, not only a message.
I would also like to see better functionality in terms of # following and mention monitoring.
Reports could be improved in addding customizations to the data that it exctracts and in scheduling reports that may be sent out to clients.
Reasons for Switching to Agorapulse
It offered more flexibility and a better price structure, even if it lacked in some functions.Response from Agorapulse
Hi there Matteo,
Thanks so much for sharing your Agorapulse experience with GetApp readers. It's great to hear how you're using our social media management features.
We wish we could permit Instagram Stories scheduling like some of the other tools out there -- but then we'd be violating Instagram's terms of service. (And we don't want to do that.) As for the revamps to our reports, we have team members working on that right now! I've added your name to the notification list regarding emailed/scheduled reports.
Lisa at Agorapulse
Agorapulse FAQs
Below are some frequently asked questions for Agorapulse.Q. What type of pricing plans does Agorapulse offer?
Agorapulse offers the following pricing plans:
- Starting from: US$69.00/month
- Pricing model: Subscription
- Free Trial: Available
Q. Who are the typical users of Agorapulse?
Agorapulse has the following typical customers:
51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Agorapulse support?
Agorapulse supports the following languages:
English, French, German, Spanish
Q. Does Agorapulse support mobile devices?
Agorapulse supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Agorapulse integrate with?
Agorapulse integrates with the following applications:
Canva, Dropbox Business, Google Analytics 360, Google Drive, Google My Business Pro Services, HubSpot CRM, Instagram, LinkedIn for Business, Looker, Meta for Business, Pinterest, Salesforce Sales Cloud, Threads, TikTok, Twitter/X, YouTube
Q. What level of support does Agorapulse offer?
Agorapulse offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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