QuickBooks GoPayment

QuickBooks GoPayment

Mobile credit card processor

4.5/5 (34 reviews)

QuickBooks GoPayment Overview

QuickBooks GoPayment is a payment management and mobile payment gateway allowing vendors to process credit card transactions via mobile application. The mobile payment platform uses a credit card reader plugin enabling users to processGoPayment amounts and request customer electronic signatures via a touch sensitive screen.

QuickBooks GoPayment also records offline payments to ensure your accounts are fully up to date and can email invoices as well as customizable receipts. The payment solution is fully integrable with QuickBooks and there are no customer charges.

QuickBooks GoPayment is a complete mobile payment gateway for small to medium sized businesses. The transaction software allows you to instantly process all major credit cards with a card reader plugin and mobile application. The app can also request a customer signature for additional security and can email or print receipts.

A complete transaction history can be viewed via the mobile application or by logging into the website. Here you have the option to re-send invoices/receipts and void charges. Reports are viewed in real-time and they can be automatically synchronized with QuickBooks with complete transparency.

QuickBooks GoPayment does not incur any ongoing payment subscription and you pay-as-you-go or upgrade to a premium account for a monthly fee. Your customer will not be required to pay any additional fees when processing transactions and you have the option to opt out of the solution as there are no long-term contracts.

Pricing

Starting from
US$20,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

United Kingdom

Supported Languages

English

QuickBooks GoPayment Reviews

Overall rating
4.5/5
97% positive reviews
19
Excellent
14
Very good
1
Average
0
Poor
0
Terrible
Nishawne P.

Works well

Used Daily for 2+ years
Reviewed on 2018/08/01
Review Source: Capterra

It's a really easy to use way to charge my clients and it interfaces nicely with my Quickbooks

Pros

I have found this software easy to use. Customers like the interface though it keeps changing. The changes The changes tell me they are constantly trying to improve their product

Cons

As a service provider I don't like that I cannot set the tips where I would like them to be. They are preset and there's nothing I can do about it. Even clients have commented that I should change it but I can't.

Response from Intuit

I'm delighted to read the product is working so well for you, Nishawne. Though you can add tips to transactions (community.intuit.com/articles/1599562), we love hearing from you guys about how we can improve. As you mentioned, the engineers work tirelessly to ensure our products provide the best value on the market.

Part of that means listening very carefully to what our customers have to say, as any changes you may have noticed are a direct effect of your feedback. You know better than anyone what would best fit Forma Beautique's needs, so I'll gladly forward your ideas to the Development Team directly. Implementing a preset gratuity is a brilliant idea, and I thank you for sharing it. Moving forward, you can stay up-to-date on all new and exciting changes at the QuickBooks Blog, here: https://intuit.me/2L2zqTv.

I appreciate you for leaving this GoPayment review, by the way. Thanks for being the best part of QuickBooks, and have a great weekend.

Jess, The QuickBooks Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

7.0/10
Catherine R.

payment software

Used Daily for 2+ years
Reviewed on 2018/11/13
Review Source: Capterra

we are still using this system and it's working great. We rarely have any problems and when we do they are solved quickly for us.

Pros

This allowed our technicians to receive payment in the field and integrated nicely with Quick Books. It worked wonderfully for the most part.

Cons

the cost of the scanners was a little high due to them not lasting as long as we would have liked.

Response from Intuit

Thanks a bunch for reviewing, Catherine. I'm delighted the software allows for the flexibility your technicians need in the field. If you ever run into issues with the scanners, I assure you there are troubleshooting steps in place. This way, the hardware will last as long as it's designed to moving forward.

This Community database article discusses troubleshooting and updates, which is widely known to fix connection issues: https://quickbooks.intuit.com/community/Payments/Set-up-bluetooth-card-reader-for-GoPayment-or-QuickBooks-Online/td-p/186471. Furthermore, the product experts on Facebook (Intuit QuickBooks) and Twitter (QBCares) would be glad to provide more insight if the info above doesn't do the trick. I'm thrilled your problems are always solved quickly, and this chat based channel is another excellent support option.

Jess, The QuickBooks Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Laura S.

We use the Go Payment mobile app at work.

Used Weekly for 2+ years
Reviewed on 2018/07/15
Review Source: Capterra

Convenience, ease of use, fair pricing.

Pros

What I like most about the Go Payment app is that in real-time it is easy to use. Comprehensive. It's great how it seamlessly integrates into QuickBooks online and then into our bank account.

Cons

Least favorite thing about Go Payment is QuickBooks merchant services. If there is a bump in the process, funds are held in their payments/collections department without notification to the user. It is up to us to figure out something is off, and make the inquiries. While doing that, I have gotten varying resolution answers from various reps. Is confusing and time-consuming.

Response from Intuit

Hi Laura. I can provide some insight into why funds may be held, as I know how this could affect a business. Please know this protocol is in place to keep you safe and protect against greater loss. This being said, I appreciate your review and the opportunity to help.

To start, check out the info at community.intuit.com/articles/1601181. Because each case is different, customer's with funds on hold must speak to a case manager who has the expertise to get you squared away. The article above touches on how you can find the status of your transaction in the Merchant Service Center (more on that at community.intuit.com/articles/1600594). In the event your deposit is under review, you'll also receive an official notification email including a case number and next steps.

If you have questions, please feel welcome to send me an email ([email protected]). I want to make sure you have all the info you deserve and hope to hear from you soon.

Jess, The QuickBooks Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Nathan S.

Fast and easy credit card processing

Used Monthly for 2+ years
Reviewed on 2018/10/29
Review Source: Capterra

I was using a set desktop solution before that had a long term commitment. This allowed us to take mobile payments anywhere we had a cell phone and get out of those long term contracts. Also it smoothly integrated into QuickBooks so it was a win-win for us.

Pros

I has many options for taking a credit card payment. Plug in chip reader, take a picture of the card or a Bluetooth card reader is available. I like that it's month to month and if I don't use it I don't have to pay anything. It's simple and easy to integrate into quickbooks. It has a good back end that you can access from a computer to manage your payments and who is taking those payments.

Cons

The cost is cheaper if you pay monthly and high volume but more expensive for the smaller low volume months. When you get logged out it can be a slow process at times to get logged back in while a customer is waiting to give you their payment.

Response from Intuit

Hi Nathan. I'm glad the integration options and flexible methods for processing have provided a simple payment management system for Complete Carpet. Thanks for reviewing, and for being a member of the QuickBooks family.

If you're running into latency with logins, rest assured I've got you covered. I suggest uninstalling/reinstalling the GoPayment app, which is the easier way to ensure your software is updated. This simple troubleshooting step will get you back up to speed and cut-down on customer wait times.

Before you go, I want to ensure you continue to get the most from the payment system. The support landing page for the program has insights into the connection to QuickBooks, as well: https://community.intuit.com/products/quickbooks-payments-help-en-us.

As for the price, I'd be glad to discuss your options. There are alternatives for your average volume, and I've got the tools to dig into your account. We'll go from there.

Jess, The QuickBooks Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Rhiannon R.

Simple and fast

Used Daily for 2+ years
Reviewed on 2018/12/14
Review Source: Capterra

Pros

Go payment is easy and fast to use. If you have the app on your phone or tablet and out doing business, you can charge a customer right there and then on the spot. You are able to swipe the card with the card reader or key it in manually. Once you take payment you have the option to send a receipt of the sale and get a signature from the customer for extra security. The software is well design and works flawlessly.

Cons

I do not have any cons currently. Everything works as expected and it the apps seems to always be up and running/updated

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

QuickBooks GoPayment Pricing

Starting from
US$20,00/month
Pricing options
Free Trial
Subscription
Value for money

Pay Monthly & Save
$20 per month
Swipe Rate: 1.6% Key Entered: 3.2% Transaction fee: $0.25

Pay-as-you-go
$0 per month
Swipe Rate: 2.4% Key Entered: 3.4% Transaction fee: $0.25

QuickBooks GoPayment Features

  • API
  • Billing & Invoicing
  • Invoice Management
  • Invoice Processing
  • Receiving

  • Accounting Integration
  • Accounting Management
  • Activity Dashboard
  • Automatic Notifications
  • Compliance Management
  • Customizable Reporting
  • Data Import/Export
  • Electronic Payments
  • Expense Tracking
  • Financial Analysis
  • Multi-Currency
  • Real Time Data
  • Reporting & Statistics
  • Third Party Integration
  • Workflow Management

Additional information for QuickBooks GoPayment

Key features of QuickBooks GoPayment

  • ACH bank transfers
  • Accepts all credit cards
  • Add business logo
  • Create custom receipts
  • Email invoicing
  • Encrypted, secure scanner
  • Free card reader
  • Free mobile application
  • Geolocation sales tax
  • Multiple users
  • No customer charges
  • No long-term contracts
  • No setup fee
  • Pay-as-you-go option
  • Personalized interface
  • Syncs with QuickBooks
  • Track offfline payments
  • Video tutorials
  • View transaction history
  • Void charges, re-send receipts

Benefits

- Free card reader and mobile application: QuickBooks GoPayment receive free mobile payment setup, a free card reader that plugs into your mobile device and a free mobile application which is completely customizable.

- Transaction history and reports: Either using the QuickBooks GoPayment mobile app or website login, you can view real-time reports and complete history of payments and invoices.

- Receipts and invoices: QuickBooks GoPayment allows you to email receipts and invoices as well as print them. You can also void charges and re-send payment details to customers should you need.

- Charges and fees: QuickBooks GoPayment does not incur any long-term contracts for vendors and you have the option to pay-as-you-go or subscribe to a more premium account with a monthly fee. Your customers are not faced with any additional charges per transaction,

- Personalized interface and invoicing: You have complete control over the design of the dashboard and you can add your company logo to receipts as well as to the payment interface. The platform is also fully integratable with QuickBooks.

QuickBooks GoPayment FAQs

Below are some frequently asked questions for QuickBooks GoPayment.

Q. What type of pricing plans does QuickBooks GoPayment offer?

QuickBooks GoPayment offers the following pricing plans:

Starting from: US$20,00/month

Pricing model: Subscription

Free Trial: Not Available

Pay Monthly & Save
$20 per month
Swipe Rate: 1.6% Key Entered: 3.2% Transaction fee: $0.25

Pay-as-you-go
$0 per month
Swipe Rate: 2.4% Key Entered: 3.4% Transaction fee: $0.25

Q. What are the main features of QuickBooks GoPayment?

QuickBooks GoPayment offers the following features:

  • ACH bank transfers
  • Accepts all credit cards
  • Add business logo
  • Create custom receipts
  • Email invoicing
  • Encrypted, secure scanner
  • Free card reader
  • Free mobile application
  • Geolocation sales tax
  • Multiple users
  • No customer charges
  • No long-term contracts
  • No setup fee
  • Pay-as-you-go option
  • Personalized interface
  • Syncs with QuickBooks
  • Track offfline payments
  • Video tutorials
  • View transaction history
  • Void charges, re-send receipts

Q. Who are the typical users of QuickBooks GoPayment?

QuickBooks GoPayment has the following typical customers:

Freelancers, Mid Size Business, Small Business

Q. What languages does QuickBooks GoPayment support?

QuickBooks GoPayment supports the following languages:

English

Q. What type of pricing plans does QuickBooks GoPayment offer?

QuickBooks GoPayment has the following pricing plans:

Subscription

Q. Does QuickBooks GoPayment support mobile devices?

QuickBooks GoPayment supports the following devices:

Android, iPhone, iPad

Q. What other apps does QuickBooks GoPayment integrate with?

QuickBooks GoPayment integrates with the following applications:

InvoiceSherpa

Q. What level of support does QuickBooks GoPayment offer?

QuickBooks GoPayment offers the following support options:

FAQs, Online Support