QuickBooks Payments

Mobile credit card processor for vendors

4,3 /5 (41 reviews) Write a Review!

QuickBooks Payments Overview

What is QuickBooks Payments?

QuickBooks Payments is a payment management and mobile payment gateway allowing vendors to process credit card transactions via mobile application. The mobile payment platform uses a credit card reader plugin enabling users to process GoPayment amounts and request customer electronic signatures via a touch sensitive screen.

QuickBooks Payments also records offline payments to ensure your accounts are fully up to date and can email invoices as well as customizable receipts. The payment solution is fully integrable with QuickBooks and there are no customer charges.

QuickBooks GoPayment is a complete mobile payment gateway for small to medium sized businesses. The transaction software allows you to instantly process all major credit cards with a card reader plugin and mobile application. The app can also request a customer signature for additional security and can email or print receipts.

A complete transaction history can be viewed via the mobile application or by logging into the website. Here you have the option to re-send invoices/receipts and void charges. Reports are viewed in real-time and they can be automatically synchronized with QuickBooks with complete transparency.

QuickBooks Payments does not incur any ongoing payment subscription and you pay-as-you-go or upgrade to a premium account for a monthly fee. Your customer will not be required to pay any additional fees when processing transactions and you have the option to opt out of the solution as there are no long-term contracts.

QuickBooks Payments Overview

Pricing

Starting from
US$20,00/month

Pricing options

Free Trial
Subscription
Value for money

Pay Monthly & Save
$20 per month
Swipe Rate: 1.6% Key Entered: 3.2% Transaction fee: $0.25

Pay-as-you-go
$0 per month
Swipe Rate: 2.4% Key Entered: 3.4% Transaction fee: $0.25


QuickBooks Payments Features

Devices
Business size
S M L
Markets
United Kingdom
Supported Languages
English

Media

Signature
Settings
Receipt
Payment Amount
Mobile
Credit Card
Card Details
Add Item
QuickBooks Payments video QuickBooks Payments screenshot: Signature QuickBooks Payments screenshot: Settings QuickBooks Payments screenshot: Receipt QuickBooks Payments screenshot: Payment Amount QuickBooks Payments screenshot: Mobile QuickBooks Payments screenshot: Credit Card QuickBooks Payments screenshot: Card Details QuickBooks Payments screenshot: Add Item

QuickBooks Payments Reviews

QuickBooks Payments Reviews

Overall rating
4,3
/
5
Excellent
21

Very good
16

Average
1

Poor
0

Terrible
3

Value for Money
4,2
Features
4
Ease of Use
4,4
Customer Support
3,9
90% recommended this app
Nathan S.

Fast and easy credit card processing

I was using a set desktop solution before that had a long term commitment. This allowed us to take mobile payments anywhere we had a cell phone and get out of those long term contracts. Also it smoothly integrated into QuickBooks so it was a win-win for us.


Nishawne P.

Works well

It's a really easy to use way to charge my clients and it interfaces nicely with my Quickbooks


Sam J.

Outstanding Rates

The rate is worth it alone. But I would appreciate a bit more user friendly interface.


Dan M.

Quickbook Payments Fraud

The worst customer service period.


Lindsey N.

Decent software

Because of my issues with the card reader, I don’t use QB go payment as much as I used to. But I still have to offer it to my customers who only use cards.


Nathan S.
Industry: Consumer Services
Company size: 2-10 Employees

Fast and easy credit card processing

Used Monthly for 2+ years
Reviewed on 2018/10/29
Review Source: Capterra

I was using a set desktop solution before that had a long term commitment. This allowed us to take mobile payments anywhere we had a cell phone and get out of those long term contracts. Also it smoothly integrated into QuickBooks so it was a win-win for us.

Pros

I has many options for taking a credit card payment. Plug in chip reader, take a picture of the card or a Bluetooth card reader is available. I like that it's month to month and if I don't use it I don't have to pay anything. It's simple and easy to integrate into quickbooks. It has a good back end that you can access from a computer to manage your payments and who is taking those payments.

Cons

The cost is cheaper if you pay monthly and high volume but more expensive for the smaller low volume months. When you get logged out it can be a slow process at times to get logged back in while a customer is waiting to give you their payment.

Response from Intuit

Hi Nathan. I'm glad the integration options and flexible methods for processing have provided a simple payment management system for Complete Carpet. Thanks for reviewing, and for being a member of the QuickBooks family.

If you're running into latency with logins, rest assured I've got you covered. I suggest uninstalling/reinstalling the GoPayment app, which is the easier way to ensure your software is updated. This simple troubleshooting step will get you back up to speed and cut-down on customer wait times.

Before you go, I want to ensure you continue to get the most from the payment system. The support landing page for the program has insights into the connection to QuickBooks, as well: https://community.intuit.com/products/quickbooks-payments-help-en-us.

As for the price, I'd be glad to discuss your options. There are alternatives for your average volume, and I've got the tools to dig into your account. We'll go from there.

Jess, The QuickBooks Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Nishawne P.
Industry: Cosmetics
Company size: Self Employed

Works well

Used Daily for 2+ years
Reviewed on 2018/08/01
Review Source: Capterra

It's a really easy to use way to charge my clients and it interfaces nicely with my Quickbooks

Pros

I have found this software easy to use. Customers like the interface though it keeps changing. The changes The changes tell me they are constantly trying to improve their product

Cons

As a service provider I don't like that I cannot set the tips where I would like them to be. They are preset and there's nothing I can do about it. Even clients have commented that I should change it but I can't.

Response from Intuit

I'm delighted to read the product is working so well for you, Nishawne. Though you can add tips to transactions (community.intuit.com/articles/1599562), we love hearing from you guys about how we can improve. As you mentioned, the engineers work tirelessly to ensure our products provide the best value on the market.

Part of that means listening very carefully to what our customers have to say, as any changes you may have noticed are a direct effect of your feedback. You know better than anyone what would best fit Forma Beautique's needs, so I'll gladly forward your ideas to the Development Team directly. Implementing a preset gratuity is a brilliant idea, and I thank you for sharing it. Moving forward, you can stay up-to-date on all new and exciting changes at the QuickBooks Blog, here: https://intuit.me/2L2zqTv.

I appreciate you for leaving this GoPayment review, by the way. Thanks for being the best part of QuickBooks, and have a great weekend.

Jess, The QuickBooks Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Sam J.
Industry: Mental Health Care
Company size: 2-10 Employees

Outstanding Rates

Used Daily for 1+ year
Reviewed on 2020/09/15
Review Source: Capterra

The rate is worth it alone. But I would appreciate a bit more user friendly interface.

Pros

The rate Quickbooks offers is the best around. I pay the little extra to get the rate. Its fairly easy to use the product and convenient to use my phone.

Cons

The bluetooth card reader disconnects after a few minutes and takes a bit more to get reconnected first. That's hard for intermittent sales.

Response from Intuit

Hey there, Sam. It's awesome to hear about your positive experience with the product. To address the problem you're having with the card reader, we encourage you to perform the troubleshooting steps in this article: https://quickbooks.intuit.com/learn-support/en-us/do-more-with-quickbooks/quickbooks-card-reader-connection-troubleshoot/00/139868/page/2. Doing so should target the issue directly. Wishing you the best of luck! -Hannah, The QuickBooks Team.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Dan M.
Industry: Marketing & Advertising
Company size: 2-10 Employees

Quickbook Payments Fraud

Used Daily for 2+ years
Reviewed on 2020/10/10
Review Source: Capterra

The worst customer service period.

Pros

Billing and payment receipt can be fast but Quickbooks also determines legitmacy of bills and is currently withholding $16k for funds it received from a client that it won't return to the sender nor will they deposit it the company that invoiced account.

Cons

How can a company decide after a payment has been made that the company invoicing does not have a right to do so. Quickbooks keeps the $16k in funds that was paid. The instructions provided by Quickbooks is the sender has to file paperwork to retrieve the funds while it sits on QB's bank account. The sale is lost. The client relationship
Is severed. QB has the power to do this? Is this legal?

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Lindsey N.
Industry: Consumer Services
Company size: Self Employed

Decent software

Used Daily for 2+ years
Reviewed on 2020/03/12
Review Source: Capterra

Because of my issues with the card reader, I don’t use QB go payment as much as I used to. But I still have to offer it to my customers who only use cards.

Pros

I like the software for this program. The online program is easy to navigate and easy to find what I’m looking for ex: totals, fees etc..

Cons

My app often fails or kicks me out and I have to log back in (annoying). My card scanner never works correctly. I have to swipe the card 3x, hop on 1 foot then slide the card for it to work! Ridiculous and time consuming

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 5.0/10

User recommendation
8,4/10
Based on 41 user ratings
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QuickBooks Payments Pricing

QuickBooks Payments Pricing

Starting from
US$20,00/month
Free Trial
Subscription
Value for money

Pay Monthly & Save
$20 per month
Swipe Rate: 1.6% Key Entered: 3.2% Transaction fee: $0.25

Pay-as-you-go
$0 per month
Swipe Rate: 2.4% Key Entered: 3.4% Transaction fee: $0.25

Pay Monthly & Save
$20 per month
Swipe Rate: 1.6% Key Entered: 3.2% Transaction fee: $0.25

Pay-as-you-go
$0 per month
Swipe Rate: 2.4% Key Entered: 3.4% Transaction fee: $0.25

Value for Money
4,2/5
Based on 41 user ratings
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QuickBooks Payments Features

QuickBooks Payments Features

API
Accounting Integration
Accounting Management
Activity Dashboard
Audit Trail
Automatic Notifications
Billing & Invoicing
Compliance Management
Customizable Reporting
Data Import/Export
Electronic Payments
Expense Tracking
Financial Analysis
Invoice Management
Invoice Processing
Multi-Currency
Real Time Data
Reporting & Statistics
Third Party Integration
Workflow Management
Features
4/5
Based on 41 user ratings
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Categories

Additional information for QuickBooks Payments

Additional information for QuickBooks Payments

Key features of QuickBooks Payments

  • ACH bank transfers
  • Accepts all credit cards
  • Add business logo
  • Create custom receipts
  • Email invoicing
  • Encrypted, secure scanner
  • Free card reader
  • Free mobile application
  • Geolocation sales tax
  • Multiple users
  • No customer charges
  • No long-term contracts
  • No setup fee
  • Pay-as-you-go option
  • Personalized interface
  • Syncs with QuickBooks
  • Track offfline payments
  • Video tutorials
  • View transaction history
  • Void charges, re-send receipts

Benefits

- Free card reader and mobile application: QuickBooks Payments receive free mobile payment setup, a free card reader that plugs into your mobile device and a free mobile application which is completely customizable.

- Transaction history and reports: Either using the QuickBooks GoPayment mobile app or website login, you can view real-time reports and complete history of payments and invoices.

- Receipts and invoices: QuickBooks Payments allows you to email receipts and invoices as well as print them. You can also void charges and re-send payment details to customers should you need.

- Charges and fees: QuickBooks Payments does not incur any long-term contracts for vendors and you have the option to pay-as-you-go or subscribe to a more premium account with a monthly fee. Your customers are not faced with any additional charges per transaction,

- Personalized interface and invoicing: You have complete control over the design of the dashboard and you can add your company logo to receipts as well as to the payment interface. The platform is also fully integratable with QuickBooks.

QuickBooks Payments FAQs

QuickBooks Payments FAQs

Below are some frequently asked questions for QuickBooks Payments.

Q. What type of pricing plans does QuickBooks Payments offer?

QuickBooks Payments offers the following pricing plans:

Starting from: US$20,00/month

Pricing model: Subscription

Free Trial: Not Available

Pay Monthly & Save $20 per month Swipe Rate: 1.6% Key Entered: 3.2% Transaction fee: $0.25 Pay-as-you-go $0 per month Swipe Rate: 2.4% Key Entered: 3.4% Transaction fee: $0.25

Q. What are the main features of QuickBooks Payments?

QuickBooks Payments offers the following features:

  • ACH bank transfers
  • Accepts all credit cards
  • Add business logo
  • Create custom receipts
  • Email invoicing
  • Encrypted, secure scanner
  • Free card reader
  • Free mobile application
  • Geolocation sales tax
  • Multiple users
  • No customer charges
  • No long-term contracts
  • No setup fee
  • Pay-as-you-go option
  • Personalized interface
  • Syncs with QuickBooks
  • Track offfline payments
  • Video tutorials
  • View transaction history
  • Void charges, re-send receipts

Q. Who are the typical users of QuickBooks Payments?

QuickBooks Payments has the following typical customers:

Small Business, Freelancers, Mid Size Business

Q. What languages does QuickBooks Payments support?

QuickBooks Payments supports the following languages:

English

Q. What type of pricing plans does QuickBooks Payments offer?

QuickBooks Payments has the following pricing plans:

Subscription

Q. Does QuickBooks Payments support mobile devices?

QuickBooks Payments supports the following devices:

Android, iPhone, iPad

Q. What other apps does QuickBooks Payments integrate with?

QuickBooks Payments integrates with the following applications:

AMT ERP, Bold BI, Eved, InvoiceSherpa, Outlaw, PandaDoc, Square Virtual Terminal

Q. What level of support does QuickBooks Payments offer?

QuickBooks Payments offers the following support options:

FAQs, Online Support