MAXfocus

MAXfocus

LOGICNow's MAXfocus is now part of SolarWinds MSP RMM

4/5 (4 reviews)

MAXfocus Overview

MAXfocus helps you grow your business, make more money, attract more customers and tie wandering break/fix customers to you. This RMM tool has been built for use by any business model, whether you're break/fix, support bank or managed services, MAX helps you deliver superior IT support services.

Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Australia, Canada, Europe, United States

Supported Languages

English

MAXfocus Reviews

Overall rating
4/5
75% positive reviews
2
Excellent
1
Very good
0
Average
1
Poor
0
Terrible
Matt I.

Really cool product

Used Daily for 6-12 months
Reviewed on 2016/10/11
Review Source: Capterra

Help us manage hundreds of client computers. Prevents downtime. Really easy to see an overview of everything.

Pros

Easy to use.

Cons

I wish they would give a detailed price list. All my sales rep gives me is a flyer with a couple of things listed. I have to wait until I get my bill to find out what the other features cost. It's like it is some taboo subject that they are afraid to talk about.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Simon-pierre R.

Rating only

Reviewed on 2016/08/03
Review Source

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Greg M.

Rating only

Reviewed on 2015/10/23
Review Source

Rating breakdown

Value for Money
Ease of Use
Customer Support

William R.

Rating only

Used Other for Free Trial
Reviewed on 2017/04/24
Review Source

Rating breakdown

Ease of Use

Likelihood to recommend

2.0/10

MAXfocus Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

MAXfocus Features

  • Monitoring

  • API
  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Application Integration
  • Auditing
  • Automatic Notifications
  • Collaboration Tools
  • Data Import/Export
  • Drag & Drop Interface
  • Projections
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Reporting & Statistics
  • SSL Security
  • Third Party Integration
  • Workflow Management

Additional information for MAXfocus

Key features of MAXfocus

  • Alerting & Viewing
  • Asset Tracking
  • Automated Maintenance
  • Automated Monitoring
  • Integration & Vendor support
  • Managed Antivirus
  • Managed Online Backup
  • Patch Management
  • Remote Access
  • System Tray Application
  • Systems Reporting

MAXfocus FAQs

Below are some frequently asked questions for MAXfocus.

Q. What type of pricing plans does MAXfocus offer?

MAXfocus offers the following pricing plans:

Pricing model: Subscription

Free Trial: Available

Q. What are the main features of MAXfocus?

MAXfocus offers the following features:

  • Alerting & Viewing
  • Asset Tracking
  • Automated Maintenance
  • Automated Monitoring
  • Integration & Vendor support
  • Managed Antivirus
  • Managed Online Backup
  • Patch Management
  • Remote Access
  • System Tray Application
  • Systems Reporting

Q. Who are the typical users of MAXfocus?

MAXfocus has the following typical customers:

Large Enterprises, Mid Size Business, Small Business

Q. What languages does MAXfocus support?

MAXfocus supports the following languages:

English

Q. What type of pricing plans does MAXfocus offer?

MAXfocus has the following pricing plans:

Subscription

Q. Does MAXfocus support mobile devices?

MAXfocus supports the following devices:

iPhone, iPad

Q. What other apps does MAXfocus integrate with?

MAXfocus integrates with the following applications:

Computicate PSA, NetHelpDesk

Q. What level of support does MAXfocus offer?

MAXfocus offers the following support options:

Knowledge Base, Online Support, Phone Support