Site24x7

All-in-one performance monitoring tool for DevOps and IT

4,3 /5 (30 reviews) Write a Review!

Site24x7 Overview

What is Site24x7?

Site24x7 offers unified cloud monitoring for DevOps and IT operations within small to large organizations. The solution monitors the experience of real users accessing websites and applications from desktop and mobile devices. In-depth monitoring capabilities enable DevOps teams to monitor and troubleshoot applications, servers and network infrastructure, including private and public clouds. End-user experience monitoring is done from more than 100 locations across the world and various wireless carriers.

Site24x7 Overview

Pricing

Starting from
US$9,00/month

Pricing options

Free Trial
Free
Subscription
Open Source
Value for money

Get Started with a 30-day free trial. No Credit Card required.

Pricing options are available in Yearly, Monthly and Hourly models.

STARTER
Best suited for small teams.
$10 /mo
$9/mo

PRO
Best suited for medium sized teams.
$39 /mo
$35/mo

ENTERPRISE
Best suited for enterprises.
$499 /mo
$449/mo


Site24x7 Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico
Supported Languages
Chinese (Simplified), Dutch, English, Finnish, French and 5 others, Italian, Japanese, Polish, Spanish, Swedish

Media

Desktop and mobile view of a Website monitor
Summary page for traces run on a Java application
Response time and outages summary for a DNS server monitor
Summary page for a windows server monitor
Component wise matric breakdown in a Webpage Speed (Browser) monitor
Site24x7 video Site24x7 screenshot: Desktop and mobile view of a Website monitor Site24x7 screenshot: Summary page for traces run on a Java application Site24x7 screenshot: Response time and outages summary for a DNS server monitor Site24x7 screenshot: Summary page for a windows server monitor Site24x7 screenshot: Component wise matric breakdown in a Webpage Speed (Browser) monitor

Site24x7 Reviews

Site24x7 Reviews

Overall rating
4,3
/
5
Excellent
16

Very good
11

Average
1

Poor
0

Terrible
2

Value for Money
4,3
Features
4,3
Ease of Use
4,3
Customer Support
4,4
90% recommended this app
Don S.

Excellent tool for monitoring Saas based internally hosted Environments

there's a lot of good press for pingdom but in my view, it doesn't come close to site24x7. This may be related to us being located in Australia. The best site response time I got from pingdom was +1000ms. Site24x7: anything from 200 - 500ms for the same website. I guess this just means site24x7 has their servers closer to Australia....or using bigger pipes.

The other issue was the pingdom UI is pretty slow in Oz as well. I suspect it's much better in the EU.

While pingdom's interface is trendy, site24x7 is simple and very detailed. The final decision for us was that we can monitor our background services in terms of memory use, cpu use etc. We can even allow operators to restart some of these services without needing direct access to the servers.


Ummar H.

Cloud Monitoring

Cloud monitoring of networked devices alongside ith logging feature.


William W.

Lots of Features, None working right

We cannot actually use Site24x7 for alerting because all the features we have tried are unreliable. A system that is supposed to notify us if there is a problem needs to actually be able to reliably detect those problems and Site24x7 has never been able to do that for us. We have been able to use it for some general server monitoring but not for the main reason we used Site24x7. Support is willing to help, but in the end has not resolved any of our deeper issues with their system.


Verified Reviewer

All in one monitoring solution

Overall the experience has been good. It's very fast and easy to set up.


Selvakumar S.

Track almost every IT Asset

Overall experience is good and you will be the first person to when the system is down before your client!, so that you can act quickly


Don S.
Industry: Internet

Excellent tool for monitoring Saas based internally hosted Environments

Reviewed on 2014/09/14
Review Source: GetApp

there's a lot of good press for pingdom but in my view, it doesn't come close to site24x7. This may be related to us being located in Australia. The best site response time I got from pingdom was +1000ms. Site24x7: anything from 200 - 500ms for the same website. I guess this just means site24x7 has their servers closer to Australia....or using bigger pipes.

The other issue was the pingdom UI is pretty slow in Oz as well. I suspect it's much better in the EU.

While pingdom's interface is trendy, site24x7 is simple and very detailed. The final decision for us was that we can monitor our background services in terms of memory use, cpu use etc. We can even allow operators to restart some of these services without needing direct access to the servers.

Pros

Very detailed performance monitoring
Good intuitive interface
Great reporting
Great alert and notification system
Windows service monitoring

Cons

Some of the help documentation grammar is poor. Looks like it may have been written by someone who doesn't use English as a first language.
The steps in the pricing models don't seem logical. 300% jump for 10 extra monitors + 1min pings

Ummar H.
Industry: Telecommunications
Company size: 2-10 Employees

Cloud Monitoring

Used Daily for Free Trial
Reviewed on 2020/01/20
Review Source: Capterra

Cloud monitoring of networked devices alongside ith logging feature.

Pros

Free demo available for teams to check their servers and network devices for their health monitoring.

Cons

Features are paid and demo is available for a shorter period of time.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 5.0/10

William W.
Industry: Computer Software
Company size: 11-50 Employees

Lots of Features, None working right

Used Daily for 6-12 months
Reviewed on 2020/06/30
Review Source: Capterra

We cannot actually use Site24x7 for alerting because all the features we have tried are unreliable. A system that is supposed to notify us if there is a problem needs to actually be able to reliably detect those problems and Site24x7 has never been able to do that for us. We have been able to use it for some general server monitoring but not for the main reason we used Site24x7. Support is willing to help, but in the end has not resolved any of our deeper issues with their system.

Pros

This software offers a lot of features and functionality. It monitors almost everything we need and allows for easily creating custom plugins to monitor most things that it doesn't already natively support. CloudSpend and StatusIQ are nice features that have worked well for us.

Cons

Nothing we have used this for has worked properly. APM does not work in our PHP environment at all. It has not caught a single error while New Relic has caught them all. It does not provide insight into DB query performance at all. It randomly stops collecting data from our custom plugins with no clear reason why. We have never gotten it to properly collect all our desired server logs. It continually thinks the format is wrong and support's suggestions have not worked either.

Response from ManageEngine

Hi William,

I am sorry to hear about the issues you have been facing. I will have our support executive contact you immediately so that we can help you in resolving all the issues you are facing ASAP.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 3.0/10

Verified Reviewer
Industry: Medical Devices
Company size: 5 001-10 000 Employees

All in one monitoring solution

Used Daily for 1+ year
Reviewed on 2019/10/29
Review Source: GetApp

Overall the experience has been good. It's very fast and easy to set up.

Pros

Easy to use, very cheap and powerful. It has many features to monitor from server health, to website URL and integration with third party applications as well.

Cons

APM monitoring not as powerful as some other enterprise software, but they are more expensive.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Selvakumar S.
Industry: Information Technology & Services
Company size: 11-50 Employees

Track almost every IT Asset

Used Other for 2+ years
Reviewed on 2018/12/05
Review Source: Capterra

Overall experience is good and you will be the first person to when the system is down before your client!, so that you can act quickly

Pros

Have used the same tool in 2010. When compare now and then, the features they have added is incredible.
Now i can track all most all our IT assets right from Windows server, IIS and externally hosted web applications. Even it has option to track AWS and Azure as well. When it comes to reports, what it surprised me is i have not even configured weekly report but they have consider the basic needs and it is configured out of the box and its in my inbox with complete up and down time. Availability/Up-time/Downtime report based on different location is a plus.

Cons

Configuring Network element is not easy as configuring WEB and Servers.It took little time to follow the instruction to configure.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 10.0/10

User recommendation
8,7/10
Based on 30 user ratings
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Site24x7 Pricing

Site24x7 Pricing

Starting from
US$9,00/month
Free Trial
Free
Subscription
Open Source
Value for money

Get Started with a 30-day free trial. No Credit Card required.

Pricing options are available in Yearly, Monthly and Hourly models.

STARTER
Best suited for small teams.
$10 /mo
$9/mo

PRO
Best suited for medium sized teams.
$39 /mo
$35/mo

ENTERPRISE
Best suited for enterprises.
$499 /mo
$449/mo

Get Started with a 30-day free trial. No Credit Card required.

Pricing options are available in Yearly, Monthly and Hourly models.

STARTER
Best suited for small teams.
$10 /mo
$9/mo

PRO
Best suited for medium sized teams.
$39 /mo
$35/mo

ENTERPRISE
Best suited for enterprises.
$499 /mo
$449/mo

Value for Money
4,3/5
Based on 30 user ratings
Compare value for money rating with alternatives
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Site24x7 Features

Site24x7 Features

API
Access Control
Activity Dashboard
Activity Tracking
Alerts / Escalation
Auditing
Automatic Notifications
Collaboration Tools
Compliance Management
Data Import/Export
Data Visualization
Drag & Drop Interface
Monitoring
Real Time Data
Real Time Monitoring
Reporting & Statistics
Search Functionality
Third Party Integration
User Management
Workflow Management
Features
4,3/5
Based on 30 user ratings
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Categories

Additional information for Site24x7

Additional information for Site24x7

Key features of Site24x7

  • .NET Monitoring
  • Amazon Cloud Monitoring (EC2 and RDS instances)
  • Application Performance Monitoring
  • Azure Monitoring
  • DNS Monitoring
  • FTP Monitoring
  • Java Application Monitoring
  • Mail Server Monitoring
  • Monitor Internal Network (On-Premise Poller)
  • Monitor Web Page Defacement
  • Network Monitoring
  • PHP Monitoring
  • POP3/SMTP/IMAP Monitoring
  • Plugins
  • REST API
  • Ruby Monitoring
  • SLA Management
  • SSL Certificate Monitoring
  • Site24x7 Mobile Network Poller App
  • Transaction Monitoring
  • VMware Monitoring
  • Voice call/ EMail / SMS / Twitter / Mobile Push Alerts
  • Website Application Monitoring (Real Browser Monitoring)
  • Website Availability Monitoring
  • Windows Applications Monitoring (SQL, IIS, Exchange etc)
  • Windows, Linux, FreeBSD & OS X Monitoring

Benefits

Site24x7 is part of Zoho Corporation. Zoho Corp. is a privately-held and profitable company that serves the technology needs of millions of SMB and enterprise IT customers worldwide with ManageEngine, WebNMS and Zoho.

Site24x7 FAQs

Site24x7 FAQs

Below are some frequently asked questions for Site24x7.

Q. What type of pricing plans does Site24x7 offer?

Site24x7 offers the following pricing plans:

Starting from: US$9,00/month

Pricing model: Free, Subscription, Open Source

Free Trial: Available

Get Started with a 30-day free trial. No Credit Card required. Pricing options are available in Yearly, Monthly and Hourly models. STARTER Best suited for small teams. $10 /mo $9/mo PRO Best suited for medium sized teams. $39 /mo $35/mo ENTERPRISE Best suited for enterprises. $499 /mo $449/mo

Q. What are the main features of Site24x7?

Site24x7 offers the following features:

  • .NET Monitoring
  • Amazon Cloud Monitoring (EC2 and RDS instances)
  • Application Performance Monitoring
  • Azure Monitoring
  • DNS Monitoring
  • FTP Monitoring
  • Java Application Monitoring
  • Mail Server Monitoring
  • Monitor Internal Network (On-Premise Poller)
  • Monitor Web Page Defacement
  • Network Monitoring
  • PHP Monitoring
  • POP3/SMTP/IMAP Monitoring
  • Plugins
  • REST API
  • Ruby Monitoring
  • SLA Management
  • SSL Certificate Monitoring
  • Site24x7 Mobile Network Poller App
  • Transaction Monitoring
  • VMware Monitoring
  • Voice call/ EMail / SMS / Twitter / Mobile Push Alerts
  • Website Application Monitoring (Real Browser Monitoring)
  • Website Availability Monitoring
  • Windows Applications Monitoring (SQL, IIS, Exchange etc)
  • Windows, Linux, FreeBSD & OS X Monitoring

Q. Who are the typical users of Site24x7?

Site24x7 has the following typical customers:

Small Business, Large Enterprises, Public Administrations, Non Profit, Freelancers, Mid Size Business

Q. What languages does Site24x7 support?

Site24x7 supports the following languages:

Chinese (Simplified), Dutch, English, Finnish, French, Italian, Japanese, Polish, Spanish, Swedish

Q. What type of pricing plans does Site24x7 offer?

Site24x7 has the following pricing plans:

Free, Subscription, Open Source

Q. Does Site24x7 support mobile devices?

Site24x7 supports the following devices:

Android, iPhone, iPad

Q. What other apps does Site24x7 integrate with?

Site24x7 integrates with the following applications:

APIANT, Applications Manager, Cyfe, ManageEngine AlarmsOne, Opsgenie, PagerDuty, ProjectManager.com, Trelica, VictorOps, xMatters

Q. What level of support does Site24x7 offer?

Site24x7 offers the following support options:

FAQs, Online Support, Phone Support, Forum, Knowledge Base, Video Tutorials