Site24x7

Site24x7

All-in-one performance monitoring tool for DevOps and IT

4.4/5 (23 reviews)

Site24x7 Overview

Site24x7 offers unified cloud monitoring for DevOps and IT operations within small to large organizations. The solution monitors the experience of real users accessing websites and applications from desktop and mobile devices. In-depth monitoring capabilities enable DevOps teams to monitor and troubleshoot applications, servers and network infrastructure, including private and public clouds. End-user experience monitoring is done from more than 100 locations across the world and various wireless carriers.

Pricing

Starting from
US$9,00/month
Pricing options
Free Trial
Free
Open Source
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Brazil, Canada, China and 5 others, Europe, Germany, India, Japan, Latin America

Supported Languages

Chinese (Simplified), Dutch, English, Finnish, French and 5 others, Italian, Japanese, Polish, Spanish, Swedish

Site24x7 Reviews

Overall rating
4.4/5
91% positive reviews
14
Excellent
7
Very good
1
Average
0
Poor
1
Terrible
Maarten M.

site24x7 Perfect tool to monitor you environment

Used Daily for 2+ years
Reviewed on 2018/11/21
Review Source: Capterra

Pros

Alerting with sms and telephone call world wide. good overview of what is going on in you environment.
clickpath monitoring of you websites. very powerfull, you can even upload your own services to monitor.

Perfect tool

Cons

When you get a phone call that a server of services is down. IT is some times hard to understand what the computer is saying. When you get the call in the middel of the night, is it's good that is starts by saying "this is site24x7 bla bla bla" but in the daytime is would be nice that the message is a little bit shorter and to the point.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Selvakumar S.

Track almost every IT Asset

Used Other for 2+ years
Reviewed on 2018/12/05
Review Source: Capterra

Overall experience is good and you will be the first person to when the system is down before your client!, so that you can act quickly

Pros

Have used the same tool in 2010. When compare now and then, the features they have added is incredible.
Now i can track all most all our IT assets right from Windows server, IIS and externally hosted web applications. Even it has option to track AWS and Azure as well. When it comes to reports, what it surprised me is i have not even configured weekly report but they have consider the basic needs and it is configured out of the box and its in my inbox with complete up and down time. Availability/Up-time/Downtime report based on different location is a plus.

Cons

Configuring Network element is not easy as configuring WEB and Servers.It took little time to follow the instruction to configure.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend

10.0/10
Chris C.

Fantastic Product

Used Daily for 1+ year
Reviewed on 2019/02/13
Review Source: GetApp

Pros

Well what can I say about Site24x7. The product is:
Easy to use
Monitors almost any environment
Fantastic support
Very reasonably priced!
I would recommend this platform to any company looking to in-depth monitor both their on-premise and cloud based platforms. All in all a great product.

Cons

Whilst the majority of the product looks very slick, especially when you drill into problem monitors, there are some Dashboards that could look nicer! However if aesthetics is not your issue then there is no better product out there!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Christopher J.

Outstanding Product

Used Daily for 2+ years
Reviewed on 2018/09/06
Review Source: Capterra

Great value for the money

Pros

Extensive functionality and compatibility with all different IT equipment and systems, immediate notifications of problems currently happening or about to. This software has saved us from serious downtime. Phone app is great.

Cons

It is so extensive that you can get lost in the web interface, some functions could be a little simpler to manage.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Pierre S.

Site 24x7 - 1 year review

Used Weekly for 1+ year
Reviewed on 2019/04/30
Review Source: GetApp

We are VERY happy with the Site24x7 solution. We can only recommend that you contact their sales team, and give the solution a try with a few servers, web sites or applications to monitor.

Pros

We have been using the Site24x7 for more than one year now, we are extremely happy with the solution.
The hosted solution proposed is trouble free for us, zero efforts needed.
The Site24x7 solution is EXTREMELY rich in capabilities, we probably use 20% of its capabilities to manage servers, DB, webapps. We can add new servers to monitor in roughly 10 minutes of work, extremely fast and simple.

Cons

The application is very rich in different monitor types, it can be confusing selecting the right monitor

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10

Site24x7 Pricing

Starting from
US$9,00/month
Pricing options
Free Trial
Free
Open Source
Subscription
Value for money

Get Started with a 30-day free trial. No Credit Card required.

Website Monitoring:

STARTER
Best suited for small teams.
$10 /mo
$9/mo

PRO
Best suited for medium sized teams.
$39 /mo
$35/mo

ENTERPRISE
Best suited for enterprises.
$499 /mo
$449/mo

Server Monitoring:

STARTER
Best suited for server and website monitoring
$10 /mo
$9/mo

Site24x7 Features

  • API
  • Activity Dashboard
  • Alerts / Escalation
  • Automatic Notifications
  • Customizable Reporting
  • Monitoring
  • Real Time Data
  • Real Time Reporting
  • Reporting & Statistics
  • Third Party Integration

  • Access Control
  • Activity Tracking
  • Application Integration
  • Auditing
  • Collaboration Tools
  • Data Import/Export
  • Drag & Drop Interface
  • Real Time Monitoring
  • SSL Security
  • Workflow Management

Additional information for Site24x7

Key features of Site24x7

  • .NET Monitoring
  • Amazon Cloud Monitoring (EC2 and RDS instances)
  • Application Performance Monitoring
  • Azure Monitoring
  • DNS Monitoring
  • FTP Monitoring
  • Java Application Monitoring
  • Mail Server Monitoring
  • Monitor Internal Network (On-Premise Poller)
  • Monitor Web Page Defacement
  • Network Monitoring
  • PHP Monitoring
  • POP3/SMTP/IMAP Monitoring
  • Plugins
  • REST API
  • Ruby Monitoring
  • SLA Management
  • SSL Certificate Monitoring
  • Site24x7 Mobile Network Poller App
  • Transaction Monitoring
  • VMware Monitoring
  • Voice call/ EMail / SMS / Twitter / Mobile Push Alerts
  • Website Application Monitoring (Real Browser Monitoring)
  • Website Availability Monitoring
  • Windows Applications Monitoring (SQL, IIS, Exchange etc)
  • Windows, Linux, FreeBSD & OS X Monitoring

Benefits

Site24x7 is part of Zoho Corporation. Zoho Corp. is a privately-held and profitable company that serves the technology needs of millions of SMB and enterprise IT customers worldwide with ManageEngine, WebNMS and Zoho.

Site24x7 FAQs

Below are some frequently asked questions for Site24x7.

Q. What type of pricing plans does Site24x7 offer?

Site24x7 offers the following pricing plans:

Starting from: US$9,00/month

Pricing model: Free, Open Source, Subscription

Free Trial: Available

Get Started with a 30-day free trial. No Credit Card required.

Website Monitoring:

STARTER
Best suited for small teams.
$10 /mo
$9/mo

PRO
Best suited for medium sized teams.
$39 /mo
$35/mo

ENTERPRISE
Best suited for enterprises.
$499 /mo
$449/mo

Server Monitoring:

STARTER
Best suited for server and website monitoring
$10 /mo
$9/mo

Q. What are the main features of Site24x7?

Site24x7 offers the following features:

  • .NET Monitoring
  • Amazon Cloud Monitoring (EC2 and RDS instances)
  • Application Performance Monitoring
  • Azure Monitoring
  • DNS Monitoring
  • FTP Monitoring
  • Java Application Monitoring
  • Mail Server Monitoring
  • Monitor Internal Network (On-Premise Poller)
  • Monitor Web Page Defacement
  • Network Monitoring
  • PHP Monitoring
  • POP3/SMTP/IMAP Monitoring
  • Plugins
  • REST API
  • Ruby Monitoring
  • SLA Management
  • SSL Certificate Monitoring
  • Site24x7 Mobile Network Poller App
  • Transaction Monitoring
  • VMware Monitoring
  • Voice call/ EMail / SMS / Twitter / Mobile Push Alerts
  • Website Application Monitoring (Real Browser Monitoring)
  • Website Availability Monitoring
  • Windows Applications Monitoring (SQL, IIS, Exchange etc)
  • Windows, Linux, FreeBSD & OS X Monitoring

Q. Who are the typical users of Site24x7?

Site24x7 has the following typical customers:

Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

Q. What languages does Site24x7 support?

Site24x7 supports the following languages:

Chinese (Simplified), Dutch, English, Finnish, French, Italian, Japanese, Polish, Spanish, Swedish

Q. What type of pricing plans does Site24x7 offer?

Site24x7 has the following pricing plans:

Free, Open Source, Subscription

Q. Does Site24x7 support mobile devices?

Site24x7 supports the following devices:

Android, iPhone, iPad

Q. What other apps does Site24x7 integrate with?

Site24x7 integrates with the following applications:

APIANT, Applications Manager, Cyfe, ManageEngine AlarmsOne, Opsgenie, PagerDuty, ProjectManager.com, ServiceNow, VictorOps, xMatters

Q. What level of support does Site24x7 offer?

Site24x7 offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials