About Site24x7

Site24x7 offers unified cloud monitoring for DevOps and IT operations within small to large organizations. The solution monitors the experience of real users accessing websites and applications from desktop and mobile devices. In-depth monitoring capabilities enable DevOps teams to monitor and troubleshoot applications, servers and network infrastructure, including private and public clouds. End-user experience monitoring is done from more than 100 locations across the world and various wireless carriers.

Pricing starting from:

US$9,00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Site24x7

Site24x7 is part of Zoho Corporation. Zoho Corp. is a privately-held and profitable company that serves the technology needs of millions of SMB and enterprise IT customers worldwide with ManageEngine, WebNMS and Zoho.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Afghanistan, Albania, Algeria, American Samoa, Andorra and 224 others

Supported Languages

Chinese, Dutch, English, Finnish, French and 5 others

Pricing starting from:

US$9,00/month

  • Free Version
  • Free Trial
  • Subscription

Images

Site24x7 Software - Desktop and mobile view of a Website monitor
Site24x7 Software - Summary page for traces run on a Java application
Site24x7 Software - Response time and outages summary for a DNS server monitor
Site24x7 Software - Summary page for a windows server monitor
Site24x7 Software - Component wise matric breakdown in a Webpage Speed (Browser) monitor
View 6 more
Site24x7 video
Site24x7 Software - Desktop and mobile view of a Website monitor
Site24x7 Software - Summary page for traces run on a Java application
Site24x7 Software - Response time and outages summary for a DNS server monitor
Site24x7 Software - Summary page for a windows server monitor
Site24x7 Software - Component wise matric breakdown in a Webpage Speed (Browser) monitor

Features

Total features of Site24x7: 81

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Monitoring
  • Alerts/Escalation
  • Alerts/Notifications
  • Application Management
  • Application-Level Analysis
  • Audit Trail
  • Availability Testing
  • Backup and Recovery
  • Bandwidth Monitoring
  • Baseline Manager
  • Billing & Invoicing
  • CPU Monitoring
  • Capacity Analytics
  • Compliance Management
  • Configuration Management
  • Continuous Integration
  • Cost Management
  • Customizable Reports
  • Dashboard
  • Dashboard Creation
  • Data Aggregation
  • Data Migration
  • Data Visualization
  • Demand Monitoring
  • Diagnostic Tools
  • Email Alerts
  • Email Monitoring
  • Event Logs
  • FTP Monitoring
  • For MSPs
  • For Websites
  • Help Desk Management
  • IT Incident Management
  • IT Monitoring
  • Internet Usage Monitoring
  • Issue Management
  • Log Analysis Software
  • Log Collection
  • Mail Server Monitoring
  • Maintenance Scheduling
  • Mobile Alerts
  • Monitoring
  • Multi-Cloud Management
  • Multi-Language
  • Multiple User Accounts
  • Network Analysis
  • Network Resource Management
  • On Call Scheduling
  • Patch Management
  • Performance Analysis
  • Performance Metrics
  • Performance Monitoring
  • Predictive Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Remote Access/Control
  • Remote Monitoring & Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Management
  • Root Cause Analysis
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Server Monitoring
  • Service Level Agreement (SLA) Management
  • Simple Network Management Protocol (SNMP)
  • Status Tracking
  • Support Ticket Management
  • Third Party Integrations
  • Threshold Alerts
  • Transaction Monitoring
  • Trend Analysis
  • Uptime Reporting
  • User Management
  • Virtual Machine Monitoring

Alternatives

Nagios XI

4,5
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New Relic

4,5
#2 Alternative to Site24x7
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PRTG Hosted Monitor

4,5
#3 Alternative to Site24x7
Enjoy the full range of our monitoring features - and let us take care of the hosting. The initial setup of PRTG Hosted...

ManageEngine Endpoint Central

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#4 Alternative to Site24x7
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Reviews

Overall rating

4,7 /5
(219)
Value for Money
4,5/5
Features
4,6/5
Ease of Use
4,5/5
Customer Support
4,5/5

Already have Site24x7?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 219
Josh
Josh
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Effective server monitoring, easy to deploy and manage.

Reviewed on 2020/12/04

We needed an cost effective solution for monitoring our servers and applications. Site24x7 proved...

We needed an cost effective solution for monitoring our servers and applications. Site24x7 proved to be a good choice that fit our needs.

Pros

Very easy to deploy, manage and monitor a server, its services and applications. Monitoring alerts can be sent to a phone, text, email or browser.

Cons

When a server goes down, it may take manual intervention to recognize that it back in service. Would like to see that issue fixed.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 1 001–5 000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Powerful monitoring tool with a host of unique features

Reviewed on 2022/12/12

Determining the availability of our applications and alerting our admins if there is an issue has...

Determining the availability of our applications and alerting our admins if there is an issue has been completely solved by Site24x7.

Pros

For their agent-based monitors, the heartbeat mechanism is low impact and includes various built-in performance metrics, from CPU, memory, disk, network IO, etc. There is lengthy documentation for all aspects of this application. You will note the user community also includes git repositories for other features, including on custom plugins (and we've built several Python-based ones as a result).

Cons

The UI leaves a little to be desired, with every important page being listed as a link on the left sidebar. It should be reorganized in a way that suits what the user needs. Secondly, formats are very specific on custom plugins and takes a little practice to master. Numerical outputs are HIGHLY preferred when throwing plugin outputs on a dashboard, of which there are only a few visualization options including multi-line charts and pie charts. More visualizations & support for long string outputs please!

Alternatives Considered

Splunk Enterprise

Reasons for Choosing Site24x7

Needed better logs, real-time alerts, and more third-party provider support.

Switched From

Elastic Stack

Reasons for Switching to Site24x7

Site24x7 had better documentation and the features we wanted at the right price.
Dakota
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Awesome

Reviewed on 2023/04/23

great

great

Pros

access to database and remote monitoring

Cons

free trial to short need extend trial period

Alternatives Considered

Salesforce Sales Cloud

Reasons for Choosing Site24x7

price

Switched From

Odoo

Reasons for Switching to Site24x7

price
Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Site24x7 - Excellent Cost/Benefit

Reviewed on 2023/11/07

fantastic. could not be happier with the product. it lets us sleep at night, unless there are...

fantastic. could not be happier with the product. it lets us sleep at night, unless there are problems, of course!

Pros

Site24x7 provides an excellent monitoring service for internal process and external service monitoring, at a very low cost.

The integrations with different notification channels lets us target the appropriate audience for the messages.

The API for creating and activating/deactivating monitors is very user-friendly and intuitive.

Cons

Not much, been a happy customer for 8+ years!

Ashok
Overall rating
  • Industry: Information Technology & Services
  • Company size: 501–1 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Amazing product with great features and functionality

Reviewed on 2022/12/26

Pros

I like the features and ease of use. Makes it very easy for our engineers to use and leverage on a daily basis.

Cons

It can be fine-tuned at the application level to reduce certain false positives

Alternatives Considered

LogicMonitor

Reasons for Choosing Site24x7

SaaS model was the big seller and MSP model as well

Reasons for Switching to Site24x7

Ease of use and cost
Showing 5 reviews of 219 Read all reviews

Site24x7 FAQs

Below are some frequently asked questions for Site24x7.

Site24x7 offers the following pricing plans:

  • Starting from: US$9,00/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

Get Started with a 30-day free trial. No Credit Card required. Pricing options are available in Yearly, Monthly and Hourly models. STARTER Best suited for small teams. $10 /mo $9/mo PRO Best suited for medium sized teams. $39 /mo $35/mo ENTERPRISE Best suited for enterprises. $499 /mo $449/mo

Site24x7 has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

Site24x7 supports the following languages:

Chinese, Dutch, English, Finnish, French, Italian, Japanese, Polish, Spanish, Swedish

Site24x7 supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Site24x7 integrates with the following applications:

ManageEngine AlarmsOne, ManageEngine ServiceDesk Plus, Microsoft Teams, OpsGenie, PagerDuty, ServiceNow, Slack, Zapier, Zoho Analytics

Site24x7 offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for Site24x7.