Remarkety

Remarkety

Data Driven Email Marketing for eCommerce

4.6/5 (65 reviews)

Remarkety Overview

Remarkety is all about bottom-line revenue. We leverage your live data to execute smart and effective marketing campaigns. Our dedicated success managers will work with you to better understand your customers, segment them and send the right message to the right person at the right time. You can integrate your eCommerce data with social media and optimize your campaigns and budget as well. All in one system. With Remarkety you can send all your emails from one place, that includes your newsletters, campaigns, automation and transactional system emails.

Pricing

Starting from
US$25,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Canada, Europe, Latin America, United Kingdom, United States

Supported Languages

English

Remarkety Reviews

Overall rating
4.6/5
94% positive reviews
43
Excellent
18
Very good
3
Average
1
Poor
0
Terrible
Andrew C.

High end capabilities without the high end price

Used Daily for 6-12 months
Reviewed on 2018/04/09
Review Source: Capterra

Huge improvement in ROI from email marketing since we switched to Remarkety

Pros

- ROI tracking is not only built in, but a focus of the reporting dashboard, a solid indicator that this platform was built for ecommerce first and foremost
- ROI tracking is complimented by the Google Analytics tracking which allows you to compare various attribution models and view overlap with other marketing efforts
- Automatic proactive feedback on campaign performance based on industry benchmarks, along with suggestions on how to improve
- Plenty of ways to segment and target customers, for both automated emails and newsletters - see support articles for full list or options
- Very impressed with how seamless the integration with Magetno 1 is, by connecting through the Magento API they are able to retroactively segment customers (eg. make a new category with selected products in it, then target based on past sales of products in that category - also useful for excluding select products from some campaigns)
- Built in templates cover a wide use case, but also easy enough to make and modify templates that work in the drag and drop editor - my content guys have had no issues at all using the wysiwyg editor - I was able to make our responsive email template from another platform compatible with Remarkety in a few hours.

Cons

- Geographic targeting could be improved, currently can target based on State/City/Suburb /Country , but not by postcode/zip and not by using a map UI like other platforms

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Harun B.

One of the best ESP's ever used

Used Daily for 2+ years
Reviewed on 2019/07/16
Review Source: Capterra

It is simply perfect for marketing automation use.

Pros

Very easy to use. You can easily build complicated segments without any technical knowlege. I have used many ESP's incl. MailChimp and Tripolis. The price puts other ESP's like Dotmailer completly out of the league.

Cons

I missed the functionality to attach a pdf to or another file to the email.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Brian S.

Remarkety is the best value on the market

Used Daily for 6-12 months
Reviewed on 2018/08/08
Review Source: Capterra

I’ve been a Constant Contact customer, Bronto, And MailChimp. Bronto is crazy expensive for a small company. MailChimp is cheap, but extremely limited. I wanted advanced automation for thinks like abandoned cart recovery, customer win backs, etc.

I decided on Remarkety based partially on price. They seemed to deliver most of what Klaviyo does at a lower price. Initially, my customer success manager wasn’t very good and I was feeling neglected by Remarkety. Also, they did not integrate with my rewards program, so I gave Klaviyo a try.

Klaviyo could not do some very basic things I wanted to do, that I was already doing with Remarkety. I called Remarkety. My new customer success manager called me back immediately. The support since then has been exceptional. Remarkety has made improvements to their platform based on my suggestions. I get excellent LIVE support from Remarkety. Klaviyo is by chat only. My customer success manager and I have weekly strategy calls now. They have added integration with my rewards program.

I highly recommend Remarkety for small businesses that don’t have a staff of people to manage their emails and want to take advantage of customization and automation.

Pros

Price
Automation options
Integration with Big Commerce
Support

Cons

Visual appearance
Lacking in analytics

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Verified Reviewer

Easy to use and worth every penny.

Used Daily for 2+ years
Reviewed on 2018/07/01
Review Source: Capterra

By using this software, i am able to gain more conversions and keep my customers up to date.

Pros

It makes it easy to send out weekly newsletters to customers, both current and new. I can send automations for when people abandon their cart or browse abandonment. This really helps get people back to the site. A lot of times people who abandon their cart get a second look and do decide to buy. It's great as a tool for getting Google reviews because you can send out an automation that deals with feedback. Even going so far as to send them a link for both your Google reviews, and you're Better Business Bureau reviews.

Cons

Probably the only thing I can honestly say I wish that the software had, is that I could do custom coded Scripts.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Verified Reviewer

Good idea but needs work

Used Daily for 6-12 months
Reviewed on 2019/06/28
Review Source: Capterra

Our experience started out great for the first several months but things have deteriorated because of so many glitches in their new system. At this point, it is very difficult to successfully make one new email and support has not been able to solve the big issues like the "save" button not working. Our account manager is always great but in the end, if things don't work and we waste many hours each day because of all of the bugs I can't say our overall experience is good.

Pros

Many options to setup automated/trigger emails which are a great way to stay in touch with customers and offer customized specials to certain customers for certain things they do on your site.

Cons

Until a few months ago everything ran very smooth and was simple to use. Recently Remarkety started "upgrading" their system and adding new features and options. That's when the problems started. We now take a week to set up one email that used to take one day. I literally sit and watch the person here creating our emails and he runs into problem after problem every single time. Almost every day the save button stops working at random. He will spend a few hours setting an email up and he clicks save several times during that process only to find at some point the save button stops working and there is no way for him to finish the email. At that point, he has to totally start over from the beginning and hope he can get the email finished before the save button stops working. It's extremely frustrating to spend a lot of time setting an email up and find you have to start over from scratch because it cant be saved. This is an ongoing problem that began after Remarkety did recent upgrades and now we encounter it daily. Additionally in our Remarkety control panel there are features that are missing one day and reappear the next day and the disappear the following day. For example they have an option to create a desktop and mobile email all at the same time. One day we were working on it and set up an email that was optimized for desktop and mobile view using that feature. Then a few days ago when we started building another email the mobile option was gone.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

7.0/10

Remarkety Pricing

Starting from
US$25,00/month
Pricing options
Free Trial
Subscription
Value for money

No setup fees, no hidden costs, pay as you go, cancel at any time.

Remarkety Features

  • A/B Testing
  • API
  • Activity Dashboard
  • Automatic Notifications
  • Campaign Analysis
  • Campaign Management
  • Content Management
  • Customizable Templates
  • Data Import/Export
  • Drag & Drop Interface
  • Email Marketing
  • Engagement Analytics
  • Monitoring
  • Multi-Channel Marketing
  • Real Time Analytics
  • Real Time Data
  • Reporting & Statistics
  • Social Media Integration
  • Third Party Integration

  • Customizable Branding

Additional information for Remarkety

Key features of Remarkety

  • $5 revenue per email (avg)
  • 2 minute setup
  • 30 day free trial (No credit card required)
  • 4% Purchase rate per email (avg)
  • Dashboard - Track performance and ROI
  • Discover opportunities in your data
  • Dynamic unique coupons
  • Facebook & Instagram Custom audience
  • Post order feedback request
  • Product recommendation in emails
  • Recover abandoned carts
  • Turn members into shoppers
  • Weekly marketing recommendations
  • Win back inactive customers

Benefits

Remarkety will help you increase customers life time value. We cover the entire customer's life cycle journey, engagement, interaction, and most importantly, conversions!!!
No marketing experience? No problem!
We provide our customers with a dedicated success manager that will work closely with you and your team. We also offer a full email marketing management if needed.

Remarkety FAQs

Below are some frequently asked questions for Remarkety.

Q. What type of pricing plans does Remarkety offer?

Remarkety offers the following pricing plans:

Starting from: US$25,00/month

Pricing model: Subscription

Free Trial: Available

No setup fees, no hidden costs, pay as you go, cancel at any time.

Q. What are the main features of Remarkety?

Remarkety offers the following features:

  • $5 revenue per email (avg)
  • 2 minute setup
  • 30 day free trial (No credit card required)
  • 4% Purchase rate per email (avg)
  • Dashboard - Track performance and ROI
  • Discover opportunities in your data
  • Dynamic unique coupons
  • Facebook & Instagram Custom audience
  • Post order feedback request
  • Product recommendation in emails
  • Recover abandoned carts
  • Turn members into shoppers
  • Weekly marketing recommendations
  • Win back inactive customers

Q. Who are the typical users of Remarkety?

Remarkety has the following typical customers:

Freelancers, Large Enterprises, Mid Size Business, Small Business

Q. What languages does Remarkety support?

Remarkety supports the following languages:

English

Q. What type of pricing plans does Remarkety offer?

Remarkety has the following pricing plans:

Subscription

Q. Does Remarkety support mobile devices?

We do not have any information about what devices Remarkety supports

Q. What other apps does Remarkety integrate with?

Remarkety integrates with the following applications:

All-In-One Designer, BigCommerce, Magento, Mailchimp, Privy, Shopify, Wordpress, Wordpress, Yotpo, Zendesk

Q. What level of support does Remarkety offer?

Remarkety offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials