About Acuity Scheduling

"Join the thousands of businesses who have booked millions of appointments already through Acuity Scheduling! Easily offer appointment booking directly through your website with Acuity online appointment scheduling software. Clients worldwide or local can schedule their appointments online, complete custom forms, and pay with a credit card, online 24/7. Whether your schedule is regular or irregular, you can manage any availability easily.

Acuity acts like a superhero for your schedule (with way better taste in capes). Acuity saves the day for business owners, freelancers, consultants, solopreneurs, and entrepreneurs, so they can get back in control of their businesses, their time, and their calendars—without breaking a sweat.

With automated appointment scheduling, Acuity’s superpowers relieve you of the back-and-forth email grunt-work, and lets your clients see your real-time availability, pick the date and time that works best for them, pay in advance (in-full, via deposit, or not until time of service), and book themselves.

A responsive scheduling page means that clients can book appointments from their desktop, tablet, or phone. You can also manage appointments directly from your own desktop, tablet, or phone.

With customizeable everything, Acuity makes sure it’s not just another tool you have to deal with, manage, or remember to use. Acuity works seamlessly in the background of your business, helping you look professional and get results. You can be as picky or nonchalant as you want with the level of flexibility your business needs. Have different offices that operate on different schedules? Got you covered. Want different staff members to have different calendars? No problem. Need everything to match, almost as if you built the software yourself? You got it! (After all, everyone knows that a true superhero doesn’t take the credit.)

Whether you’re booking hourly appointments, doing phone consultations, selling classes that students need to sign up for, or anything else that involves you selling your time, don’t put yourself at the mercy of hundreds of clients constantly badgering your inbox or your telephone.

Acuity even helps you eliminate no-show appointments with automatic text message and e-mail reminders to clients.

Let Acuity handle the busywork for you — so you can focus on your business."

Pricing starting from:

US$15,00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Acuity Scheduling

  • Embed an appointment booking calendar on your website to offer clients a seamless booking experience.

  • Get notified each time a new appointment is booked. Acuity Scheduling will automatically update iCloud, Outlook, Google and Office 365 calendars.

  • Send branded, customized appointment confirmations, reminders and follow-ups automatically by either email or SMS text message to reduce no-shows and encourage repeat bookings.

  • Ask clients to complete intake forms at the time of booking so you have their information gathered and stored, ready for their appointment.

  • Allow clients to view your availability in real time, before self-booking their appointments, paying online and rescheduling in a click, should they need to.

  • Devices

    Business size

    S M L

    Markets

    Andorra, United Arab Emirates, Afghanistan, Antigua & Barbuda, Anguilla, Albania, Armenia, Curaçao, Angola, Argentina, American Samoa, Austria, Australia, Aruba, Åland Islands, Azerbaijan, Bosnia & Herzegovina, Barbados, Bangladesh, Belgium, Burkina Faso, Bulgaria, Bahrain, Burundi, Benin, Bermuda, Brunei, Bolivia, Brazil, Bahamas, Bhutan, Botswana, Belarus, Belize, Canada, Congo - Kinshasa, Central African Republic, Congo - Brazzaville, Switzerland, Cook Islands, Chile, Cameroon, China, Colombia, Costa Rica, Cuba, Cape Verde, Cyprus, Czechia, Germany, Djibouti, Denmark, Dominica, Dominican Republic, Algeria, Ecuador, Estonia, Egypt, Eritrea, Spain, Ethiopia, Finland, Fiji, Falkland Islands, Micronesia, Faroe Islands, France, Gabon, United Kingdom, Grenada, Georgia, French Guiana, Guernsey, Ghana, Gibraltar, Greenland, Gambia, Guinea, Guadeloupe, Equatorial Guinea, Greece, Guatemala, Guam, Guinea-Bissau, Guyana, Hong Kong SAR China, Honduras, Croatia, Haiti, Hungary, Indonesia, Ireland, Israel, Isle of Man, India, Iraq, Iran, Iceland, Italy, Jersey, Jamaica, Jordan, Japan, Kenya, Kyrgyzstan, Cambodia, Kiribati, Comoros, St. Kitts & Nevis, South Korea, Kuwait, Cayman Islands, Kazakhstan, Laos, Lebanon, St. Lucia, Liechtenstein, Sri Lanka, Liberia, Lesotho, Lithuania, Luxembourg, Latvia, Libya, Morocco, Monaco, Moldova, Montenegro, St. Martin, Madagascar, Marshall Islands, North Macedonia, Mali, Myanmar (Burma), Mongolia, Macao SAR China, Northern Mariana Islands, Martinique, Mauritania, Montserrat, Malta, Mauritius, Maldives, Malawi, Mexico, Malaysia, Mozambique, Namibia, New Caledonia, Niger, Norfolk Island, Nigeria, Nicaragua, Netherlands, Norway, Nepal, Nauru, New Zealand, Oman, Panama, Peru, French Polynesia, Papua New Guinea, Philippines, Pakistan, Poland, St. Pierre & Miquelon, Puerto Rico, Palestinian Territories, Portugal, Palau, Paraguay, Qatar, Réunion, Romania, Serbia, Russia, Rwanda, Saudi Arabia, Solomon Islands, Seychelles, Sudan, Sweden, Singapore, St. Helena, Slovenia, Svalbard & Jan Mayen, Slovakia, Sierra Leone, San Marino, Senegal, Somalia, Suriname, São Tomé & Príncipe, El Salvador, Syria, Eswatini, Turks & Caicos Islands, Chad, Togo, Thailand, Tajikistan, Timor-Leste, Turkmenistan, Tunisia, Tonga, Turkey, Trinidad & Tobago, Tuvalu, Taiwan, Tanzania, Ukraine, Uganda, United States, Uruguay, Uzbekistan, Vatican City, St. Vincent & Grenadines, Venezuela, British Virgin Islands, US Virgin Islands, Vietnam, Vanuatu, Wallis & Futuna, Samoa, Yemen, Mayotte, South Africa, Zambia, Zimbabwe

    Supported Languages

    English

    Pricing starting from:

    US$15,00/month

    • Free Version
    • Free Trial
    • Subscription

    Images

    Acuity Scheduling Software - Access Acuity Scheduling across multiple devices
    Acuity Scheduling Software - Access Acuity Scheduling via native mobile apps for iPhone and Android
    Acuity Scheduling Software - Get notified each time a new appointment is booked, and automatically update your Google, iCal, Outlook or Office 356 calendar
    Acuity Scheduling Software - Automatically send branded, customized appointment confirmations, reminders and follow-ups via email or SMS text message
    Acuity Scheduling Software - View and manage appointments on a color-coded calendar, with day, week and month views
    Acuity Scheduling Software - Embed a branded appointment scheduler directly into your website and let clients book appointments themselves
    Acuity Scheduling Software - Generate reports of your income and appointment volumes
    Acuity Scheduling Software - View and manage appointments on a color-coded calendar, with day, week and month views
    Acuity Scheduling Software - Customize your client scheduling page to match your brand's look and feel
    View 10 more
    Acuity Scheduling video Acuity Scheduling Software - Access Acuity Scheduling across multiple devices Acuity Scheduling Software - Access Acuity Scheduling via native mobile apps for iPhone and Android Acuity Scheduling Software - Get notified each time a new appointment is booked, and automatically update your Google, iCal, Outlook or Office 356 calendar Acuity Scheduling Software - Automatically send branded, customized appointment confirmations, reminders and follow-ups via email or SMS text message Acuity Scheduling Software - View and manage appointments on a color-coded calendar, with day, week and month views Acuity Scheduling Software - Embed a branded appointment scheduler directly into your website and let clients book appointments themselves Acuity Scheduling Software - Generate reports of your income and appointment volumes Acuity Scheduling Software - View and manage appointments on a color-coded calendar, with day, week and month views Acuity Scheduling Software - Customize your client scheduling page to match your brand's look and feel

    Features

    Total features of Acuity Scheduling: 107

    • API
    • Accounting Integration
    • Activities Booking
    • Alerts/Notifications
    • Appointment Management
    • Appointment Scheduling
    • Automated Scheduling
    • Availability Indicator
    • Availability Management
    • Billing & Invoicing
    • Booking Notes
    • Branch Optimization
    • Business Coaching
    • CRM
    • Calendar Management
    • Calendar Sync
    • Calendar/Reminder System
    • Capacity Management
    • Class Management
    • Class Scheduling
    • Client Database
    • Client Management
    • Client Portal
    • Client Profiles
    • Colleges / Universities
    • Confirmation/Reminders
    • Consent Management
    • Court Rules-Based Scheduling
    • Credit Card Processing
    • Customer Database
    • Customizable Branding
    • Customizable Fields
    • Customizable Forms
    • Customizable Templates
    • Data Import/Export
    • Discount Management
    • Driver Scheduling
    • Electronic Payments
    • Email Management
    • Email Reminders
    • Event Calendar
    • Event Management
    • Event Scheduling
    • Facility Scheduling
    • For Accountants
    • For Mental/Behavioral Health Practices
    • For Salons and Spas
    • Forms Management
    • Gift Card Management
    • Group Reservations
    • Group Scheduling
    • HIPAA Compliant
    • Inventory Management
    • K-12
    • Life Coaching
    • Maintenance Scheduling
    • Member Management
    • Membership Management
    • Mobile Access
    • Mobile Alerts
    • Mobile App
    • Multi-Location
    • Multi-Physician
    • Multi-Provider Practice
    • Multiple Appointment Types
    • Multiple User Accounts
    • No-Show Tracking
    • On Call Scheduling
    • Online Booking
    • Online Payments
    • Online Registration
    • Online Scheduling
    • Patient Intake
    • Patient Management
    • Patient Scheduling
    • Payment Processing
    • Performance Metrics
    • Practice Management
    • Progress Tracking
    • Purchasing & Receiving
    • Real-time Scheduling
    • Real-time Updates
    • Recruitment Management
    • Recurring Appointments
    • Reminders
    • Reporting & Statistics
    • Reporting/Analytics
    • Rescheduling
    • Resource Scheduling
    • Revenue Management
    • Room Booking
    • SMS Messaging
    • SMS Reminders
    • SOAP notes
    • Scheduling
    • Single Provider Practice
    • Social Media Integration
    • Sport Coaching
    • Student Management
    • Team Calendars
    • Template Management
    • Third Party Integrations
    • Treatment Packages
    • Virtual Meetings
    • Web Forms
    • Website Integration
    • iCalendar Support

    Alternatives

    Calendly

    4,7
    #1 Alternative to Acuity Scheduling
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    Square Appointments

    4,4
    #2 Alternative to Acuity Scheduling
    Square Appointments is the all-in-one point of sale for booking, payments, and team management. We handle the admin...

    Mindbody

    4,0
    #3 Alternative to Acuity Scheduling
    Mindbody offers business management software for spas, salons, gyms, wellness practitioners and other class and...

    Vagaro

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    Reviews

    Overall rating

    4,8 /5
    (5 027)
    Value for Money
    4,7/5
    Features
    4,7/5
    Ease of Use
    4,6/5
    Customer Support
    4,7/5

    Already have Acuity Scheduling?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 5 027
    Rashidat O.
    Overall rating
    • Industry: Individual & Family Services
    • Company size: Self Employed
    • Used Daily for Free Trial
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Checks all my boxes

    Reviewed on 2019/10/21

    I’m managing my time for multiple groups of needs and Acuity is allowing me to do that all in one...

    I’m managing my time for multiple groups of needs and Acuity is allowing me to do that all in one place. I can manage my personal needs, my life coaching needs, and my nonprofit needs all in one place and still keep my hair (because I haven’t pulled it out trying to keep myself afloat). I look forward to continuing to use the software as it has room for me to expand and handle other needs that I foresee in the future. For me, Acuity is a great one stop shop to manage and connect people to the services provide.

    Pros

    I switched from Calendly because I was having people make appointments at the last minute and back to back. I really appreciate that Acuity has functionality to account for my preferences in both situations.

    I really enjoy the ability to personalize my different scheduling links since I set up scheduling for a few different scenarios. I tend to use the specific appointment type scheduling link, which is great to have separated from the overall link so that there is no confusion in booking.

    There is so much other functionality that I haven’t had a chance to use yet link the intake forms and billing, but I’m looking forward to using it.

    Also, I really enjoy the emails and correspondence that I’ve had with organization. I haven’t even submitted a help ticket, but every email is funny and engaging and it feels like someone is personally attending to me!

    Cons

    I had a little bit of confusion with the set up of my calendars. It took some searching to figure out how to combine all my appointments to one calendar. All in all I figured it out and still love my account.

    Alternatives Considered

    Calendly

    Reasons for Choosing Acuity Scheduling

    The ability to add buffer time between meetings and to disable the ability for a last minute meeting to be scheduled overnight without giving me time to prepare for it.

    Switched From

    Calendly

    Reasons for Switching to Acuity Scheduling

    The ability to add buffer time between meetings and to disable the ability for a last minute meeting to be scheduled overnight without giving me time to prepare for it. In addition, I use Squarespace as well. I love that product and wanted to maintain fluidity between both products. Both are made well and make my life simple so I can do what is most important to me rather than spending all my time on designing a website or figuring out scheduling.
    James J.
    Overall rating
    • Industry: Law Practice
    • Company size: 2-10 Employees
    • Used Weekly for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Very good software that allows customers to book and pay for appointments.

    Reviewed on 2021/12/13

    I have had an extremely good experience with Acuity. Because it blends so well with Square, it's...

    I have had an extremely good experience with Acuity. Because it blends so well with Square, it's perfect to allow customers to block-out appointments, and pay at the time they are making their appointment.

    Pros

    Easy and customer friendly to set-up. Easy for the customer/user to use.
    Easy to provide 'package' offers where the customer can pay for a discounted package of appointments, then the customer gets emailed a Code number, that they then use when they log-in to block-out a future appointment. When it's time for the customer to pay for the appointment they are blocking out, and the software asks them to pay, there is a field where the customer can type in the code they were emailed (when they bought the package of pre-paid appointments).
    Acuity also gives you a custom URL (and if you want it, a QR code) that customers can go to to make an appointment.

    Cons

    There's a fee for Acuity, and Square takes a percentage of the transaction. It would be nice if, there was a way that the fee for Acuity could be dropped if the percentage taken from the transactions covered a certain amount, so we don't feel like we're paying twice for the services.

    Alternatives Considered

    Appointy and Calendly

    Reasons for Switching to Acuity Scheduling

    Acuity's integration with Square, it's ease of set-up and use. Also, I don't know if the others do this, but Acuity gives you a custom URL (with your business name in it) that customers can go to to book an appointment. And Acuity can give you a custom QR code that takes people directly to your scheduling page. Very helpful.
    John J.
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: Self Employed
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 4.0 /10

    There Are Better Alternatives, But This Isn't Bad

    Reviewed on 2021/12/20

    I used this product for a while, and while it was fine, I did find better options and switched to...

    I used this product for a while, and while it was fine, I did find better options and switched to other products instead.

    Pros

    It was a good introduction for me into a scheduling system.

    Cons

    The layout that visitors see isn't attractive and I really think that it could be improved.

    Jai S.
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: Self Employed
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Minimal look and maximum features

    Reviewed on 2021/10/30

    Overall I love the functionality, design and integrations.
    I appreciate the option to create unique...

    Overall I love the functionality, design and integrations.
    I appreciate the option to create unique and short URLs for my business' booking system and further unique URLs for different appointment types.

    It doesn't matter if I am having a conversation on the phone, messages or email, I can send the link of a specific appointment type to the clients and let them pick a time convenient for them.
    With other alternate software, it is hard to remember the URLs so AS is a clear winner.

    Pros

    I love the look. It's clean, sharp and very easy to sync with your branding.
    I have been using it for over a year and never had any issue with it, notifications, email reminders for clients, syncing with different personal and work calendars, accepting payments for appointment bookings.

    Cons

    Lack of free version. Sometimes I wish they had a free version with reduced features for clients who need an online booking system but expect only 5 bookings per month. $14 is a bit too much for them so they usually go with Calendly.

    Alternatives Considered

    Calendly

    Reasons for Switching to Acuity Scheduling

    I love the minimal design of Acuity Scheduling to start with but after using it for over a year, and working with Calendly on behalf of my clients, I would suggest anyone to go for Acuity Scheduling if the booking system plays a substantial role in running your business and you can afford to spend a little extra as compared to other options.
    Crystal B.
    Overall rating
    • Industry: Consumer Services
    • Company size: Self Employed
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Everything you need in a scheduling a app

    Reviewed on 2022/01/11

    Everything has been great

    Everything has been great

    Pros

    Everything is customizable from the landing page, to how you except payments, to add ons for specific services, and terms and conditions

    Cons

    I wish there was a marketing side included so that I can send out important info or updates from within the app without using a third party

    Alternatives Considered

    StyleSeat

    Reasons for Choosing Acuity Scheduling

    I started having issue with payment reports, and consent forms. Also I didn't like that I couldn't choose add ons for specific services I had to just add a completely new service and hope the clients book correctly

    Switched From

    Booksy

    Reasons for Switching to Acuity Scheduling

    The fact the the main page is set up to where client have to read before booking.
    Showing 5 reviews of 5 027 Read all reviews

    Acuity Scheduling FAQs

    Below are some frequently asked questions for Acuity Scheduling.

    Acuity Scheduling offers the following pricing plans:

    A 14-day free trial is available, after which Acuity is available for the following tiered prices: Freebie: $0 Emerging Entrepreneur: $15/month (1 calendar, in one location) Growing Business: $25/month (up to 6 calendars) Powerhouse Player: $50/month (up to 36 calendars)

    Acuity Scheduling has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500

    Acuity Scheduling supports the following languages:

    English

    Acuity Scheduling supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Acuity Scheduling integrates with the following applications:

    AWeber, ActiveCampaign, Braintree, Constant Contact, ConvertKit, Drip, Facebook for Business, FreshBooks, GoDaddy Website Builder, GoToMeeting, Google Analytics, Google Calendar, Google Meet, Google Workspace, Join.Me, Leadpages, Mad Mimi, Mailchimp, Microsoft 365, Microsoft Outlook, PayPal, Pipedrive, QuickBooks Online Advanced, Quickbooks Online, ReferralCandy, Salesforce Platform, Shopify, Simplero, Square Payments, Squarespace, Stripe, Wix, WordPress, Wufoo, Xero, Zapier, Zoom Meetings

    Acuity Scheduling offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Chat

    Related categories

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