Acuity Scheduling
About Acuity Scheduling
"Join the thousands of businesses who have booked millions of appointments already through Acuity Scheduling! Easily offer appointment booking directly through your website with Acuity online appointment scheduling software. Clients worldwide or local can schedule their appointments online, complete custom forms, and pay with a credit card, online 24/7. Whether your schedule is regular or irregular, you can manage any availability easily.
Acuity acts like a superhero for your schedule (with way better taste in capes). Acuity saves the day for business owners, freelancers, consultants, solopreneurs, and entrepreneurs, so they can get back in control of their businesses, their time, and their calendars—without breaking a sweat.
With automated appointment scheduling, Acuity’s superpowers relieve you of the back-and-forth email grunt-work, and lets your clients see your real-time availability, pick the date and time that works best for them, pay in advance (in-full, via deposit, or not until time of service), and book themselves.
A responsive scheduling page means that clients can book appointments from their desktop, tablet, or phone. You can also manage appointments directly from your own desktop, tablet, or phone.
With customizeable everything, Acuity makes sure it’s not just another tool you have to deal with, manage, or remember to use. Acuity works seamlessly in the background of your business, helping you look professional and get results. You can be as picky or nonchalant as you want with the level of flexibility your business needs. Have different offices that operate on different schedules? Got you covered. Want different staff members to have different calendars? No problem. Need everything to match, almost as if you built the software yourself? You got it! (After all, everyone knows that a true superhero doesn’t take the credit.)
Whether you’re booking hourly appointments, doing phone consultations, selling classes that students need to sign up for, or anything else that involves you selling your time, don’t put yourself at the mercy of hundreds of clients constantly badgering your inbox or your telephone.
Acuity even helps you eliminate no-show appointments with automatic text message and e-mail reminders to clients.
Let Acuity handle the busywork for you — so you can focus on your business."
Pricing starting from:
US$15,00/month
- Free Version
- Free Trial
- Subscription
Key benefits of Acuity Scheduling
Devices
Business size
Markets
Andorra, United Arab Emirates, Afghanistan, Antigua & Barbuda, Anguilla, Albania, Armenia, Curaçao, Angola, Argentina, American Samoa, Austria, Australia, Aruba, Åland Islands, Azerbaijan, Bosnia & Herzegovina, Barbados, Bangladesh, Belgium, Burkina Faso, Bulgaria, Bahrain, Burundi, Benin, Bermuda, Brunei, Bolivia, Brazil, Bahamas, Bhutan, Botswana, Belarus, Belize, Canada, Congo - Kinshasa, Central African Republic, Congo - Brazzaville, Switzerland, Cook Islands, Chile, Cameroon, China, Colombia, Costa Rica, Cuba, Cape Verde, Cyprus, Czechia, Germany, Djibouti, Denmark, Dominica, Dominican Republic, Algeria, Ecuador, Estonia, Egypt, Eritrea, Spain, Ethiopia, Finland, Fiji, Falkland Islands, Micronesia, Faroe Islands, France, Gabon, United Kingdom, Grenada, Georgia, French Guiana, Guernsey, Ghana, Gibraltar, Greenland, Gambia, Guinea, Guadeloupe, Equatorial Guinea, Greece, Guatemala, Guam, Guinea-Bissau, Guyana, Hong Kong SAR China, Honduras, Croatia, Haiti, Hungary, Indonesia, Ireland, Israel, Isle of Man, India, Iraq, Iran, Iceland, Italy, Jersey, Jamaica, Jordan, Japan, Kenya, Kyrgyzstan, Cambodia, Kiribati, Comoros, St. Kitts & Nevis, South Korea, Kuwait, Cayman Islands, Kazakhstan, Laos, Lebanon, St. Lucia, Liechtenstein, Sri Lanka, Liberia, Lesotho, Lithuania, Luxembourg, Latvia, Libya, Morocco, Monaco, Moldova, Montenegro, St. Martin, Madagascar, Marshall Islands, North Macedonia, Mali, Myanmar (Burma), Mongolia, Macao SAR China, Northern Mariana Islands, Martinique, Mauritania, Montserrat, Malta, Mauritius, Maldives, Malawi, Mexico, Malaysia, Mozambique, Namibia, New Caledonia, Niger, Norfolk Island, Nigeria, Nicaragua, Netherlands, Norway, Nepal, Nauru, New Zealand, Oman, Panama, Peru, French Polynesia, Papua New Guinea, Philippines, Pakistan, Poland, St. Pierre & Miquelon, Puerto Rico, Palestinian Territories, Portugal, Palau, Paraguay, Qatar, Réunion, Romania, Serbia, Russia, Rwanda, Saudi Arabia, Solomon Islands, Seychelles, Sudan, Sweden, Singapore, St. Helena, Slovenia, Svalbard & Jan Mayen, Slovakia, Sierra Leone, San Marino, Senegal, Somalia, Suriname, São Tomé & Príncipe, El Salvador, Syria, Eswatini, Turks & Caicos Islands, Chad, Togo, Thailand, Tajikistan, Timor-Leste, Turkmenistan, Tunisia, Tonga, Turkey, Trinidad & Tobago, Tuvalu, Taiwan, Tanzania, Ukraine, Uganda, United States, Uruguay, Uzbekistan, Vatican City, St. Vincent & Grenadines, Venezuela, British Virgin Islands, US Virgin Islands, Vietnam, Vanuatu, Wallis & Futuna, Samoa, Yemen, Mayotte, South Africa, Zambia, Zimbabwe and 225 others
Supported Languages
English
Pricing starting from:
US$15,00/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Acuity Scheduling: 107
- API
- Accounting Integration
- Activities Booking
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Automated Scheduling
- Availability Indicator
- Availability Management
- Billing & Invoicing
- Booking Notes
- Branch Optimization
- Business Coaching
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Capacity Management
- Class Management
- Class Scheduling
- Client Database
- Client Management
- Client Portal
- Client Profiles
- Colleges / Universities
- Confirmation/Reminders
- Consent Management
- Court Rules-Based Scheduling
- Credit Card Processing
- Customer Database
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Templates
- Data Import/Export
- Discount Management
- Driver Scheduling
- Electronic Payments
- Email Management
- Email Reminders
- Event Calendar
- Event Management
- Event Scheduling
- Facility Scheduling
- For Accountants
- For Mental/Behavioral Health Practices
- For Salons and Spas
- Forms Management
- Gift Card Management
- Group Reservations
- Group Scheduling
- HIPAA Compliant
- Inventory Management
- K-12
- Life Coaching
- Maintenance Scheduling
- Member Management
- Membership Management
- Mobile Access
- Mobile Alerts
- Mobile App
- Multi-Location
- Multi-Physician
- Multi-Provider Practice
- Multiple Appointment Types
- Multiple User Accounts
- No-Show Tracking
- On Call Scheduling
- Online Booking
- Online Payments
- Online Registration
- Online Scheduling
- Patient Intake
- Patient Management
- Patient Scheduling
- Payment Processing
- Performance Metrics
- Practice Management
- Progress Tracking
- Purchasing & Receiving
- Real-time Scheduling
- Real-time Updates
- Recruitment Management
- Recurring Appointments
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Rescheduling
- Resource Scheduling
- Revenue Management
- Room Booking
- SMS Messaging
- SMS Reminders
- SOAP notes
- Scheduling
- Single Provider Practice
- Social Media Integration
- Sport Coaching
- Student Management
- Team Calendars
- Template Management
- Third Party Integrations
- Treatment Packages
- Virtual Meetings
- Web Forms
- Website Integration
- iCalendar Support
Alternatives
Calendly
Square Appointments
Mindbody
Vagaro
Reviews
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- Industry: Individual & Family Services
- Company size: Self Employed
- Used Daily for Free Trial
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Checks all my boxes
Reviewed on 2019/10/21
I’m managing my time for multiple groups of needs and Acuity is allowing me to do that all in one...
I’m managing my time for multiple groups of needs and Acuity is allowing me to do that all in one place. I can manage my personal needs, my life coaching needs, and my nonprofit needs all in one place and still keep my hair (because I haven’t pulled it out trying to keep myself afloat). I look forward to continuing to use the software as it has room for me to expand and handle other needs that I foresee in the future. For me, Acuity is a great one stop shop to manage and connect people to the services provide.
Pros
I switched from Calendly because I was having people make appointments at the last minute and back to back. I really appreciate that Acuity has functionality to account for my preferences in both situations.
I really enjoy the ability to personalize my different scheduling links since I set up scheduling for a few different scenarios. I tend to use the specific appointment type scheduling link, which is great to have separated from the overall link so that there is no confusion in booking.
There is so much other functionality that I haven’t had a chance to use yet link the intake forms and billing, but I’m looking forward to using it.
Also, I really enjoy the emails and correspondence that I’ve had with organization. I haven’t even submitted a help ticket, but every email is funny and engaging and it feels like someone is personally attending to me!
Cons
I had a little bit of confusion with the set up of my calendars. It took some searching to figure out how to combine all my appointments to one calendar. All in all I figured it out and still love my account.
Alternatives Considered
CalendlyReasons for Choosing Acuity Scheduling
The ability to add buffer time between meetings and to disable the ability for a last minute meeting to be scheduled overnight without giving me time to prepare for it.Switched From
CalendlyReasons for Switching to Acuity Scheduling
The ability to add buffer time between meetings and to disable the ability for a last minute meeting to be scheduled overnight without giving me time to prepare for it. In addition, I use Squarespace as well. I love that product and wanted to maintain fluidity between both products. Both are made well and make my life simple so I can do what is most important to me rather than spending all my time on designing a website or figuring out scheduling.- Industry: Law Practice
- Company size: 2-10 Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very good software that allows customers to book and pay for appointments.
Reviewed on 2021/12/13
I have had an extremely good experience with Acuity. Because it blends so well with Square, it's...
I have had an extremely good experience with Acuity. Because it blends so well with Square, it's perfect to allow customers to block-out appointments, and pay at the time they are making their appointment.
Pros
Easy and customer friendly to set-up. Easy for the customer/user to use.
Easy to provide 'package' offers where the customer can pay for a discounted package of appointments, then the customer gets emailed a Code number, that they then use when they log-in to block-out a future appointment. When it's time for the customer to pay for the appointment they are blocking out, and the software asks them to pay, there is a field where the customer can type in the code they were emailed (when they bought the package of pre-paid appointments).
Acuity also gives you a custom URL (and if you want it, a QR code) that customers can go to to make an appointment.
Cons
There's a fee for Acuity, and Square takes a percentage of the transaction. It would be nice if, there was a way that the fee for Acuity could be dropped if the percentage taken from the transactions covered a certain amount, so we don't feel like we're paying twice for the services.
Reasons for Switching to Acuity Scheduling
Acuity's integration with Square, it's ease of set-up and use. Also, I don't know if the others do this, but Acuity gives you a custom URL (with your business name in it) that customers can go to to book an appointment. And Acuity can give you a custom QR code that takes people directly to your scheduling page. Very helpful.- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
There Are Better Alternatives, But This Isn't Bad
Reviewed on 2021/12/20
I used this product for a while, and while it was fine, I did find better options and switched to...
I used this product for a while, and while it was fine, I did find better options and switched to other products instead.
Pros
It was a good introduction for me into a scheduling system.
Cons
The layout that visitors see isn't attractive and I really think that it could be improved.
- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Minimal look and maximum features
Reviewed on 2021/10/30
Overall I love the functionality, design and integrations.
I appreciate the option to create unique...
Overall I love the functionality, design and integrations.
I appreciate the option to create unique and short URLs for my business' booking system and further unique URLs for different appointment types.
It doesn't matter if I am having a conversation on the phone, messages or email, I can send the link of a specific appointment type to the clients and let them pick a time convenient for them.
With other alternate software, it is hard to remember the URLs so AS is a clear winner.
Pros
I love the look. It's clean, sharp and very easy to sync with your branding.
I have been using it for over a year and never had any issue with it, notifications, email reminders for clients, syncing with different personal and work calendars, accepting payments for appointment bookings.
Cons
Lack of free version. Sometimes I wish they had a free version with reduced features for clients who need an online booking system but expect only 5 bookings per month. $14 is a bit too much for them so they usually go with Calendly.
Alternatives Considered
CalendlyReasons for Switching to Acuity Scheduling
I love the minimal design of Acuity Scheduling to start with but after using it for over a year, and working with Calendly on behalf of my clients, I would suggest anyone to go for Acuity Scheduling if the booking system plays a substantial role in running your business and you can afford to spend a little extra as compared to other options.- Industry: Consumer Services
- Company size: Self Employed
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Everything you need in a scheduling a app
Reviewed on 2022/01/11
Everything has been great
Everything has been great
Pros
Everything is customizable from the landing page, to how you except payments, to add ons for specific services, and terms and conditions
Cons
I wish there was a marketing side included so that I can send out important info or updates from within the app without using a third party
Alternatives Considered
StyleSeatReasons for Choosing Acuity Scheduling
I started having issue with payment reports, and consent forms. Also I didn't like that I couldn't choose add ons for specific services I had to just add a completely new service and hope the clients book correctlySwitched From
BooksyReasons for Switching to Acuity Scheduling
The fact the the main page is set up to where client have to read before booking.Acuity Scheduling FAQs
Below are some frequently asked questions for Acuity Scheduling.Q. What type of pricing plans does Acuity Scheduling offer?
Acuity Scheduling offers the following pricing plans:
- Starting from: US$15,00/month View Pricing Plans
- Pricing model: Free Version, Subscription
- Free Trial: Available
A 14-day free trial is available, after which Acuity is available for the following tiered prices: Freebie: $0 Emerging Entrepreneur: $15/month (1 calendar, in one location) Growing Business: $25/month (up to 6 calendars) Powerhouse Player: $50/month (up to 36 calendars)
Q. Who are the typical users of Acuity Scheduling?
Acuity Scheduling has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500
Q. What languages does Acuity Scheduling support?
Acuity Scheduling supports the following languages:
English
Q. Does Acuity Scheduling support mobile devices?
Acuity Scheduling supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Acuity Scheduling integrate with?
Acuity Scheduling integrates with the following applications:
AWeber, ActiveCampaign, Braintree, Constant Contact, ConvertKit, Drip, Facebook for Business, FreshBooks, GoDaddy Website Builder, GoToMeeting, Google Analytics, Google Calendar, Google Meet, Google Workspace, Join.Me, Leadpages, Mad Mimi, Mailchimp, Microsoft 365, Microsoft Outlook, PayPal, Pipedrive, QuickBooks Online Advanced, Quickbooks Online, ReferralCandy, Salesforce Platform, Shopify, Simplero, Square Payments, Squarespace, Stripe, Wix, WordPress, Wufoo, Xero, Zapier, Zoom Meetings
Q. What level of support does Acuity Scheduling offer?
Acuity Scheduling offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat
Related categories
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