About PRTG Network Monitor

PRTG monitors your network 24/7 to timely alert you to issues before they become emergencies.

Pricing starting from:

US$400,00/one-time

  • Free Trial
  • One Time License
  • Free Version
View Pricing Plans

Devices

Business size

S M L

Markets

Australia, Canada, China, Germany, United Kingdom, Japan, United States

Supported Languages

Chinese, Czech, Dutch, English, French and 4 others, German, Japanese, Portuguese, Spanish

Pricing starting from:

US$400,00/one-time

  • Free Trial
  • One Time License
  • Free Version
View Pricing Plans

Images

Hierarchical Management of Devices and Sensors
Classify Bandwidth Usage by IP, Protocol or Connection
Network-wide Monitoring of Traffic, Usage, Performance and Availability
View 4 more
PRTG Network Monitor video
PRTG Network Monitor screenshot: Hierarchical Management of Devices and Sensors PRTG Network Monitor screenshot: Classify Bandwidth Usage by IP, Protocol or Connection PRTG Network Monitor screenshot: Network-wide Monitoring of Traffic, Usage, Performance and Availability

Features

Total features of PRTG Network Monitor: 25

  • Alerts/Notifications
  • Bandwidth Monitoring
  • Capacity Management
  • Configuration Management
  • Connectivity Management
  • Dashboard
  • Data Collection
  • Data Management
  • Device Management
  • Event Logs
  • Internet Usage Monitoring
  • Inventory Management
  • Issue Auditing
  • Maintenance Scheduling
  • Monitoring
  • Network Analysis
  • Performance Management
  • Performance Metrics
  • Real Time Monitoring
  • Server Monitoring
  • Service Level Agreement (SLA) Management
  • Transaction Monitoring
  • Uptime Reporting
  • Visualization
  • Web Traffic Reporting

Alternatives

Checkmk

4,7
#1 Alternative to PRTG Network Monitor
Checkmk is an all-in-one IT monitoring system that helps SysAdmins and DevOps teams identify and resolve issues across...

Sematext Cloud

4,8
#2 Alternative to PRTG Network Monitor
Sematext Cloud is an all-in-one observability tool that helps businesses assess and gain key insights into the front...

Pulseway

4,6
#3 Alternative to PRTG Network Monitor
Built directly for MSPs and internal IT teams, Pulseway delivers a powerful monitoring and management tool that gives...

Splunk Enterprise

4,6
#4 Alternative to PRTG Network Monitor
Splunk Enterprise is a cloud-based platform designed to assist businesses with big data management and analysis of...

Reviews

Overall rating

4,6 /5
(113)
Value for Money
4,3/5
Features
4,5/5
Ease of Use
4,4/5
Customer Support
4,3/5

Already have PRTG Network Monitor?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 113
Florian G.
Overall rating
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use

That really made my Day!

Reviewed on 2016/04/29

First of all: Actually (April 2016) the product is free for up to 100 Sensors!

I was searching for...

First of all: Actually (April 2016) the product is free for up to 100 Sensors!

I was searching for an easy solution to monitor the internetconnection of one of my customers from outside. They sporadically experienced strange bandwidth problems and the cable provider didn't solve the problem within months. So while searching for an easy to install and use monitoring (simple ping) solution I found PRTG from Paessler in Nuremberg. I 've heard of it before as the Windows based alternative to Nagios.

What can I say: I expected a solid Dice Game and ended up in Las Vegas!

Installed withing minutes on a small Celeron machine running Windows 7. This runs the core Server and the Probe. You create Groups within the Windows (or Browserbased) Desktop. Within those Groups you create Devices and Sensors (Ping, HTTP, FTP, NTP, SIP, SMTP, SNMP Switch Traffic, ... and I'd say hundreds of others) at Locations you can define and are shown on a map. A configurable HTTPS allows secure Browser and mobile APP access. I use the one for my Windows phone that shows me my favorite (customer) Sensors directly.

Automatically scan your Network (that might create a lot of Devices and Sensors, especially when you are using SNMP ready Switches, but don't worry, just pause them before you run out of your licenses). Monitor Switch Traffic if you wonder how long the Windows 10 updates disturb your other Machines. You can install remote Probes in other networks to monitor them and still collect all data on one central monitoring server.

PS: In the end, the cable provider changed the modem after I sent them several times very clear screenshots from PRTG where you could see the 1800 ms echos all three weeks instead of 32 ms the rest of the time.

Pros

Very good structure and overview of your devices and systems load, usage, availability and traffic
Easy install and use. No deep knowledge of MIB, RMON, LINUX or SNMP necessary
Free for small environments
Very Flexible (google 'prtg netatmo' for an impression :)
Be aware and informed about uprising problems (Mail, SMS, Mobile)
You literally see what your users experience

Cons

Really! I have been thinking, but didn't find that much.
Rather ... nothing?
OK, one: you need a Windows system. That might be an issue for some.

Reski A.
Overall rating
  • Industry: Financial Services
  • Company size: 1 001-5 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

PRTG is simplified my work Everyday.

Reviewed on 2019/09/25

PRTG can do Monitor all systems, devices, traffic and applications of your IT infrastructure....

PRTG can do Monitor all systems, devices, traffic and applications of your IT infrastructure.
Everything you need, and don't expect more for custom weekly / monthly reports

Pros

This is the Recommended software that I often use to monitor or improve the Information Technology infrastructure. Very easy to install, user friendly and supports mobile devices. It can detect our problems quickly. We can check all critical Service Application components on the bus :)

Cons

This software does not yet have a weekly custom report for audit needs, so we do a manual retrieval :(

Response from Paessler

Dear Reski,

thank you for leaving us a review!

Cheers,
Paessler AG

Jack A.
Overall rating
  • Industry: Financial Services
  • Company size: 1 001-5 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

PRTG is very robust product for network monitoring and alerting

Reviewed on 2021/02/22

Good software for network and devices monitoring with custom sensors capability and notification.

Good software for network and devices monitoring with custom sensors capability and notification.

Pros

Very good features to monitor and probe network devices for uptime and alerts. Ticketing system and Notification system.
Overall good product and gives needed visibility.

Cons

Interface could use a refresh to be more modern. Needs some time to get used to managing.

Response from Paessler

Dear Jack,

Thanks for sharing your review with us and the community!

Cheers,
Paessler AG

Chris A.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Zero customer support / loyalty

Reviewed on 2020/01/23

I have been a longtime customer of PRTG 7+ yrs now. I contact them about once a year for little...

I have been a longtime customer of PRTG 7+ yrs now. I contact them about once a year for little things I run into with the program. This time around they refuse to help, beyond basic email support in the middle of the night. If you want a program that provides support this isn't the product for you. If you are in the US the best you get is email support and they usually only respond while you are sleeping. Don't expect them to go out of the way for you. PRTG has wasted 2+ hrs fighting with me on fixing something their software caused, something they could likely fix in a 5min phone call. After paying them for support all this time I am done with this company, they are a scam!

Pros

Great for monitoring bandwidth usage or finding health problems/over utilization of resources. All using the SNMP protocol.

Cons

Support, they don't provide much beyond an KB article or emails in the middle of the night.

Response from Paessler

We're sorry to hear about your frustration and that our support has not lived up to your expectations.
We always try to give you the best possible support in case of problems.

Kind regards,
Paessler AG

Zandre K.
Overall rating
  • Industry: Telecommunications
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

PRTG extensive monitoring

Reviewed on 2021/01/08

PRTG enables it's user to share accurate information with channel partners and provide...

PRTG enables it's user to share accurate information with channel partners and provide comprehensive suggestions to solve problems that can sometimes be difficult to pin point root cause.

Pros

This software provides you with the ability to monitor various aspects of devices. It does not just allow you to monitor stability, but rather everything that goes into proving a stable connectivity. Easy to load/manage devices and also very user friendly graphing.

Cons

It is sometimes difficult to specify the limits on alarms and therefor you can face a large number of alarms when in fact it is only one device/service that is having issues.

Response from Paessler

Dear Zandre,
Thank you for leaving us a review!
Feel free and have a look in our knowledge base how to reduce the number of alarms.

Cheers,
Paessler AG

Showing 5 reviews of 113 Read all reviews

PRTG Network Monitor FAQs

Below are some frequently asked questions for PRTG Network Monitor.

PRTG Network Monitor offers the following pricing plans:

  • Starting from: US$400,00/one-time
  • Pricing model: One Time License, Free
  • Free Trial: Available

https://www.paessler.com/prtg/pricing

We do not have any information about PRTG Network Monitor features

PRTG Network Monitor has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

PRTG Network Monitor supports the following languages:

Chinese, Czech, Dutch, English, French, German, Japanese, Portuguese, Spanish

PRTG Network Monitor supports the following devices:

Android (Mobile)

We do not have any information about what integrations PRTG Network Monitor has

PRTG Network Monitor offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Chat

Related categories

See all software categories found for PRTG Network Monitor.