PRTG Network Monitor Overview

What is PRTG Network Monitor?

PRTG monitors your network 24/7 to timely alert you to issues before they become emergencies.

PRTG Network Monitor Overview

Pricing

Starting from
US$400,00

Pricing options

Free Trial
One Time License
Free
Value for money

https://www.paessler.com/prtg/pricing


PRTG Network Monitor Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China, Japan, Germany
Supported Languages
Chinese (Simplified), Czech, Dutch, English, French and 4 others, German, Japanese, Portuguese, Spanish

Media

Hierarchical Management of Devices and Sensors
Classify Bandwidth Usage by IP, Protocol or Connection
Network-wide Monitoring of Traffic, Usage, Performance and Availability
PRTG Network Monitor screenshot: Hierarchical Management of Devices and Sensors PRTG Network Monitor screenshot: Classify Bandwidth Usage by IP, Protocol or Connection PRTG Network Monitor screenshot: Network-wide Monitoring of Traffic, Usage, Performance and Availability

PRTG Network Monitor Reviews

PRTG Network Monitor Reviews

Overall rating
4,5
/
5
Excellent
69

Very good
30

Average
4

Poor
2

Terrible
1

Value for Money
4,3
Features
4,4
Ease of Use
4,4
Customer Support
4,3
93% recommended this app
Florian G.

That really made my Day!

First of all: Actually (April 2016) the product is free for up to 100 Sensors!

I was searching for an easy solution to monitor the internetconnection of one of my customers from outside. They sporadically experienced strange bandwidth problems and the cable provider didn't solve the problem within months. So while searching for an easy to install and use monitoring (simple ping) solution I found PRTG from Paessler in Nuremberg. I 've heard of it before as the Windows based alternative to Nagios.

What can I say: I expected a solid Dice Game and ended up in Las Vegas!

Installed withing minutes on a small Celeron machine running Windows 7. This runs the core Server and the Probe. You create Groups within the Windows (or Browserbased) Desktop. Within those Groups you create Devices and Sensors (Ping, HTTP, FTP, NTP, SIP, SMTP, SNMP Switch Traffic, ... and I'd say hundreds of others) at Locations you can define and are shown on a map. A configurable HTTPS allows secure Browser and mobile APP access. I use the one for my Windows phone that shows me my favorite (customer) Sensors directly.

Automatically scan your Network (that might create a lot of Devices and Sensors, especially when you are using SNMP ready Switches, but don't worry, just pause them before you run out of your licenses). Monitor Switch Traffic if you wonder how long the Windows 10 updates disturb your other Machines. You can install remote Probes in other networks to monitor them and still collect all data on one central monitoring server.

PS: In the end, the cable provider changed the modem after I sent them several times very clear screenshots from PRTG where you could see the 1800 ms echos all three weeks instead of 32 ms the rest of the time.


Reski A.

PRTG is simplified my work Everyday.

PRTG can do Monitor all systems, devices, traffic and applications of your IT infrastructure.
Everything you need, and don't expect more for custom weekly / monthly reports


Gopal P.

Very Good Software for Network Engineer


Chris A.

Zero customer support / loyalty

I have been a longtime customer of PRTG 7+ yrs now. I contact them about once a year for little things I run into with the program. This time around they refuse to help, beyond basic email support in the middle of the night. If you want a program that provides support this isn't the product for you. If you are in the US the best you get is email support and they usually only respond while you are sleeping. Don't expect them to go out of the way for you. PRTG has wasted 2+ hrs fighting with me on fixing something their software caused, something they could likely fix in a 5min phone call. After paying them for support all this time I am done with this company, they are a scam!


Umair ali K.

All in one NMS

it is a great tool for monitoring your infrastructure and the support is also great.
the only issue is when you need to migrate the server to a new machine. it is difficult and error prone.


Florian G.
Industry: Information Technology & Services
Company size: Self Employed

That really made my Day!

Reviewed on 2016/04/29
Review Source: GetApp

First of all: Actually (April 2016) the product is free for up to 100 Sensors!

I was searching for an easy solution to monitor the internetconnection of one of my customers from outside. They sporadically experienced strange bandwidth problems and the cable provider didn't solve the problem within months. So while searching for an easy to install and use monitoring (simple ping) solution I found PRTG from Paessler in Nuremberg. I 've heard of it before as the Windows based alternative to Nagios.

What can I say: I expected a solid Dice Game and ended up in Las Vegas!

Installed withing minutes on a small Celeron machine running Windows 7. This runs the core Server and the Probe. You create Groups within the Windows (or Browserbased) Desktop. Within those Groups you create Devices and Sensors (Ping, HTTP, FTP, NTP, SIP, SMTP, SNMP Switch Traffic, ... and I'd say hundreds of others) at Locations you can define and are shown on a map. A configurable HTTPS allows secure Browser and mobile APP access. I use the one for my Windows phone that shows me my favorite (customer) Sensors directly.

Automatically scan your Network (that might create a lot of Devices and Sensors, especially when you are using SNMP ready Switches, but don't worry, just pause them before you run out of your licenses). Monitor Switch Traffic if you wonder how long the Windows 10 updates disturb your other Machines. You can install remote Probes in other networks to monitor them and still collect all data on one central monitoring server.

PS: In the end, the cable provider changed the modem after I sent them several times very clear screenshots from PRTG where you could see the 1800 ms echos all three weeks instead of 32 ms the rest of the time.

Pros

Very good structure and overview of your devices and systems load, usage, availability and traffic
Easy install and use. No deep knowledge of MIB, RMON, LINUX or SNMP necessary
Free for small environments
Very Flexible (google 'prtg netatmo' for an impression :)
Be aware and informed about uprising problems (Mail, SMS, Mobile)
You literally see what your users experience

Cons

Really! I have been thinking, but didn't find that much.
Rather ... nothing?
OK, one: you need a Windows system. That might be an issue for some.

Rating breakdown

Value for Money
Ease of Use

Reski A.
Industry: Financial Services
Company size: 1 001-5 000 Employees

PRTG is simplified my work Everyday.

Used Daily for 2+ years
Reviewed on 2019/09/25
Review Source: Capterra

PRTG can do Monitor all systems, devices, traffic and applications of your IT infrastructure.
Everything you need, and don't expect more for custom weekly / monthly reports

Pros

This is the Recommended software that I often use to monitor or improve the Information Technology infrastructure. Very easy to install, user friendly and supports mobile devices. It can detect our problems quickly. We can check all critical Service Application components on the bus :)

Cons

This software does not yet have a weekly custom report for audit needs, so we do a manual retrieval :(

Response from Paessler

Dear Reski,

thank you for leaving us a review!

Cheers,
Paessler AG

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Gopal P.
Industry: Information Technology & Services
Company size: 5 001-10 000 Employees

Very Good Software for Network Engineer

Used Daily for 2+ years
Reviewed on 2020/09/20
Review Source: Capterra

Pros

As a Network Engineer this is Great Software for to monitor and Control IP Packet trafic. I am CCNP (R&S) Certified. My daily work in my company to monitor IP traffic flow & Bandwidth usage. This software is very easy to understand and provide almost everything to Network engineer needed.

Cons

IP Traffic Flow control management & Bandwidth management.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Chris A.
Industry: Information Technology & Services
Company size: 11-50 Employees

Zero customer support / loyalty

Used Daily for 2+ years
Reviewed on 2020/01/23
Review Source: SoftwareAdvice

I have been a longtime customer of PRTG 7+ yrs now. I contact them about once a year for little things I run into with the program. This time around they refuse to help, beyond basic email support in the middle of the night. If you want a program that provides support this isn't the product for you. If you are in the US the best you get is email support and they usually only respond while you are sleeping. Don't expect them to go out of the way for you. PRTG has wasted 2+ hrs fighting with me on fixing something their software caused, something they could likely fix in a 5min phone call. After paying them for support all this time I am done with this company, they are a scam!

Pros

Great for monitoring bandwidth usage or finding health problems/over utilization of resources. All using the SNMP protocol.

Cons

Support, they don't provide much beyond an KB article or emails in the middle of the night.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Umair ali K.
Industry: Automotive
Company size: 1 001-5 000 Employees

All in one NMS

Used Daily for 1+ year
Reviewed on 2020/07/12
Review Source: Capterra

it is a great tool for monitoring your infrastructure and the support is also great.
the only issue is when you need to migrate the server to a new machine. it is difficult and error prone.

Pros

it has support for all monitoring protocols.
it has builtin templates for most commonly used devices.
it has a tree like structure in which devices can be arranged and connected to each other in a hierarchy.
the magic map feature is a great option to view entire network at a glance.

Cons

the free version has very less number of nodes supported and it should be increased.
it does not support netflow with juniper srx devices.
migrating a server to a new system or VM is very complex and lengthy.

Response from Paessler

Thank you for leaving us a review!

In the free version there are 100 sensors available. It has the full functionality of the commercial version.
Feel free and get in contact with our [email protected] team for further assistance.

Cheers,
Paessler AG

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

User recommendation
8,6/10
Based on 106 user ratings
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PRTG Network Monitor Pricing

PRTG Network Monitor Pricing

Starting from
US$400,00
Free Trial
One Time License
Free
Value for money

https://www.paessler.com/prtg/pricing

https://www.paessler.com/prtg/pricing

Value for Money
4,3/5
Based on 106 user ratings
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PRTG Network Monitor Features

PRTG Network Monitor Features

API
Access Control
Activity Dashboard
Alerts / Escalation
Auditing
Authentication
Compliance Management
Monitoring
Password Management
Policy Management
Real Time Monitoring
Reporting & Statistics
Risk Alerts
SSL Security
Secure Data Storage
Single Sign On
Third Party Integration
Two-Factor Authentication
User Management
Vulnerability Scanning
Features
4,4/5
Based on 106 user ratings
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Categories

Additional information for PRTG Network Monitor

Additional information for PRTG Network Monitor

Key features of PRTG Network Monitor

  • Comprehensive Network Monitoring
  • Data Publishing and Maps
  • Distributed Monitoring Using Remote Probes
  • Easy to Use: Choose Between Five User Interfaces
  • Flexible Alerting
  • High Performance Design and High Security Standards
  • In-Depth Reporting
  • Multi Language Interface
  • PRTG Cluster Failover Solution
  • Quick Download, Installation and Configuration
  • Support for Customization

PRTG Network Monitor FAQs

PRTG Network Monitor FAQs

Below are some frequently asked questions for PRTG Network Monitor.

Q. What type of pricing plans does PRTG Network Monitor offer?

PRTG Network Monitor offers the following pricing plans:

Starting from: US$400,00

Pricing model: One Time License, Free

Free Trial: Available

https://www.paessler.com/prtg/pricing

Q. What are the main features of PRTG Network Monitor?

PRTG Network Monitor offers the following features:

  • Comprehensive Network Monitoring
  • Data Publishing and Maps
  • Distributed Monitoring Using Remote Probes
  • Easy to Use: Choose Between Five User Interfaces
  • Flexible Alerting
  • High Performance Design and High Security Standards
  • In-Depth Reporting
  • Multi Language Interface
  • PRTG Cluster Failover Solution
  • Quick Download, Installation and Configuration
  • Support for Customization

Q. Who are the typical users of PRTG Network Monitor?

PRTG Network Monitor has the following typical customers:

Small Business, Large Enterprises, Public Administrations, Non Profit, Freelancers, Mid Size Business

Q. What languages does PRTG Network Monitor support?

PRTG Network Monitor supports the following languages:

Chinese (Simplified), Czech, Dutch, English, French, German, Japanese, Portuguese, Spanish

Q. What type of pricing plans does PRTG Network Monitor offer?

PRTG Network Monitor has the following pricing plans:

One Time License, Free

Q. Does PRTG Network Monitor support mobile devices?

PRTG Network Monitor supports the following devices:

Android, iPhone, iPad

Q. What other apps does PRTG Network Monitor integrate with?

PRTG Network Monitor integrates with the following applications:

AlertOps, Hornbill, iLert

Q. What level of support does PRTG Network Monitor offer?

PRTG Network Monitor offers the following support options:

FAQs, Knowledge Base, Online Support, Video Tutorials