PRTG Network Monitor

Network Monitoring For Serious Professionals

About PRTG Network Monitor

PRTG Network Monitor is an on-premise and cloud-based network monitoring solution. The system caters to businesses of all sizes across multiple industry verticals and is compatible with Windows 7 or later. Primary features include network monitoring, bandwidth monitoring, alerts, data publishing, customization support and reporting.

PRTG Network Monitor helps users to monitor devices, network traffic and applications on the infrastructure. It helps administrators and technical staff to monitor network outages, analyze network connections, monitor network quality and comply with service level agreements.

PRTG Network Monitor assists IT administrators to monitor uptime and downtime for an individual device or an entire network using a single console. A customizable dashboard displays real-time network performance and status information for all devices. Administrators can remotely dispatch updates or install new applications across devices using a master console.

Pricing is a one-time fee for an on-premise solution and monthly subscription for a cloud solution. Dedicated mobile apps are available for Android, Windows and iOS devices.


Key benefits of PRTG Network Monitor

Flexible altering- PRTG comes with more than 10 built-in technologies such as email, push, play alarm audio files, or triggering HTTP requests. PRTG on-premises also supports SMS text messages and executing EXE files.

Multiple user Interfaces- Full-featured web interface: based on AJAX with high-security standards, highly performant thanks to Single Page Application (SPA) technology, and optimally adjusting to your systems by its responsive design.

Cluster failover solution- It is always better to be safe than sorry. PRTG Network Monitor allows failover tolerant monitoring. One single failover is included in every PRTG on-premises license!

Maps and Dashboards- Visualize your network using real-time maps with live status information.

Create dashboards with the PRTG map designer and integrate all your network components with more than 300 different map objects – from device and status icons to traffic charts and top lists. Individualize your map using custom HTML.

Distributed monitoring- Monitor several networks in different locations and separated networks within your company (for example, DMZ and LAN) with PRTG Remote Probes. Use remote probes to monitor your LAN with the hosted version of PRTG.

In-depth reporting- Get the numbers, statistics, and graphs of your specific monitoring data or configuration. Export your historical monitoring data as PDF, HTML, XML, or CSV files and further process your monitoring data. Run reports on-demand or schedule regular reports (daily, weekly, monthly).


Images

PRTG Network Monitor Software - Hierarchical Management of Devices and Sensors
PRTG Network Monitor Software - Classify Bandwidth Usage by IP, Protocol or Connection
PRTG Network Monitor Software - Network-wide Monitoring of Traffic, Usage, Performance and Availability
PRTG Network Monitor Software - Device Monitoring
PRTG Network Monitor Software - Network Charting
PRTG Network Monitor Software - Network Mapping
View 7 more
PRTG Network Monitor video
PRTG Network Monitor Software - Hierarchical Management of Devices and Sensors
PRTG Network Monitor Software - Classify Bandwidth Usage by IP, Protocol or Connection
PRTG Network Monitor Software - Network-wide Monitoring of Traffic, Usage, Performance and Availability
PRTG Network Monitor Software - Device Monitoring
PRTG Network Monitor Software - Network Charting
PRTG Network Monitor Software - Network Mapping

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PRTG Network Monitor

4,6 (193)
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one-time
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Reviews

Overall rating

4,6 /5
(193)
Value for Money
4,3/5
Features
4,5/5
Ease of Use
4,4/5
Customer Support
4,3/5

Already have PRTG Network Monitor?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 193
Florian
Florian
Overall rating
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use

That really made my Day!

Reviewed on 2016/04/29

First of all: Actually (April 2016) the product is free for up to 100 Sensors!

I was searching for...

First of all: Actually (April 2016) the product is free for up to 100 Sensors!

I was searching for an easy solution to monitor the internetconnection of one of my customers from outside. They sporadically experienced strange bandwidth problems and the cable provider didn't solve the problem within months. So while searching for an easy to install and use monitoring (simple ping) solution I found PRTG from Paessler in Nuremberg. I 've heard of it before as the Windows based alternative to Nagios.

What can I say: I expected a solid Dice Game and ended up in Las Vegas!

Installed withing minutes on a small Celeron machine running Windows 7. This runs the core Server and the Probe. You create Groups within the Windows (or Browserbased) Desktop. Within those Groups you create Devices and Sensors (Ping, HTTP, FTP, NTP, SIP, SMTP, SNMP Switch Traffic, ... and I'd say hundreds of others) at Locations you can define and are shown on a map. A configurable HTTPS allows secure Browser and mobile APP access. I use the one for my Windows phone that shows me my favorite (customer) Sensors directly.

Automatically scan your Network (that might create a lot of Devices and Sensors, especially when you are using SNMP ready Switches, but don't worry, just pause them before you run out of your licenses). Monitor Switch Traffic if you wonder how long the Windows 10 updates disturb your other Machines. You can install remote Probes in other networks to monitor them and still collect all data on one central monitoring server.

PS: In the end, the cable provider changed the modem after I sent them several times very clear screenshots from PRTG where you could see the 1800 ms echos all three weeks instead of 32 ms the rest of the time.

Pros

Very good structure and overview of your devices and systems load, usage, availability and traffic
Easy install and use. No deep knowledge of MIB, RMON, LINUX or SNMP necessary
Free for small environments
Very Flexible (google 'prtg netatmo' for an impression :)
Be aware and informed about uprising problems (Mail, SMS, Mobile)
You literally see what your users experience

Cons

Really! I have been thinking, but didn't find that much.
Rather ... nothing?
OK, one: you need a Windows system. That might be an issue for some.

Alejandro Enrique
Alejandro Enrique
Overall rating
  • Industry: Telecommunications
  • Company size: 1 001–5 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

PRTG guarantees continuous and detailed monitoring of your network.

Reviewed on 2023/05/28

Over the years we have experienced failures in our network which have allowed us to learn details...

Over the years we have experienced failures in our network which have allowed us to learn details that we could correct over time, usually our technical support function was corrective, that is, when a failure occurred our team worked and corrected the anomaly presented, with PRTG we could proactively turn the work into preventive, with the possibility of preconfiguring thresholds on nodes and other specific equipment we could detect failures such as traffic jams, loops and even in some BRAS servers failures such as lack of IPv4 addresses; All this allowed us to improve the network's operability, reducing downtime.

Pros

Honestly I have used several tools that allow us to perform the analysis of our IT infrastructure and I can say that PRTG has given us a hand in relation to monitoring, remote management and fault detection in equipment such as switches and other transport network equipment, in addition to them and based on the previous configuration where we parameterize the nominal values to determine their normal operation which gives us timely alerts to take corrective actions on the spot, the tool is very complete and customizable to our need.

Cons

The implementation of the tool is the point where you have to be more careful to make good use of this and in turn PRTG perform the functions for which it was designed, in the initial configuration thresholds are determined which are not the same in all organizations therefore requires that the staff implementing the application has extensive knowledge in network administration and the learning curve is steep despite being intuitive tool.

Response from Paessler

Dear Alejandro Enrique,
Thank you for your valuable feedback! We are glad to hear that PRTG plays an important role in monitoring, remote management and fault detection of your IT infrastructure. We understand that the initial implementation requires careful thought and a good understanding of network administration, and we appreciate your comment on the learning curve.

If you would like to give us more feedback, why not become part of our PRTG Feedback Insiders. You can find all the information here: https://go.paessler.com/prtg-feedback-insiders

Your Paessler Team

Mauricio
Overall rating
  • Industry: Computer & Network Security
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

PRTG Review From a sales manager of PRTG

Reviewed on 2023/10/16

In general, PRTG is a very good product if you are looking for an option to monitor your infrastruct...

In general, PRTG is a very good product if you are looking for an option to monitor your infrastructure. It has interesting dashboards and templates that are quite good for creating management reports.

Pros

What my customers like most about PRTG is that it allows them to maintain a general overview of their overall infrastructure. This way, if they have any incidents or alerts, they can respond quickly. They also appreciate the product's price-to-quality ratio, as the price per node is approximately $3.

Cons

My customers' biggest complaint about this tool is that it lacks a wider range of features compared to its competitors. This is because it is literally only for monitoring. It does not allow me to remotely intervene in my infrastructure or make adjustments online. For this, I need to have other third-party tools to complement PRTG.

Response from Paessler

Dear Mauricio,
Thank you for sharing your insights on PRTG. It's great to hear that your customers appreciate its ability to keep track of their infrastructure and its cost-effectiveness.
If you would like to provide more feedback or even participate in the development of PRTG, please consider becoming a member of our PRTG Feedback Insiders. You can find all the information here: https://go.paessler.com/prtg-feedback-insiders.

Your Paessler Team

Alejandro
Overall rating
  • Industry: Telecommunications
  • Company size: 501–1 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Thanks to PRTG, we have control over our IT resources.

Reviewed on 2023/07/22

PRTG is a powerful tool that greatly helps any IT team, by relying on protocols such as snmp and...

PRTG is a powerful tool that greatly helps any IT team, by relying on protocols such as snmp and netflow among others, it allows to acquire very accurate traffic information in the different equipment with which it communicates, this gives an image of the current status of the equipment or service analyzed, thus ensuring immediate response to any eventuality occurred which sometimes represents losses of money for the organization.

Pros

The tool provides us with certain functionalities adaptable to our network topology in order to have 24/7 monitoring of each of the elements involved; being based on sensors we can configure the thresholds according to our metrics to detect alterations in these and once presented an abnormal event the tool with its great capacity of notifications allows the IT team to locate the root of the failure and make corrections in a timely manner, with this we have mitigated the impact on the SLA.

Cons

As a recommendation should be sized very well the amount of elements to monitor in order to make use of the appropriate license, once you have the corresponding sensors should be strategically located in the different nodes, servers or cloud services to have the measurements that your team requires, otherwise the tool is very customizable and adaptable to every need.

Response from Paessler

Dear Alejandro,
We're pleased that PRTG has given you control over your IT resources. It's great to hear how PRTG's customizable features, have helped your team ensure 24/7 monitoring and prompt problem resolution. Your recognition of PRTG's accurate traffic insights and its role in minimizing downtime and financial losses is greatly appreciated. Thank you for sharing your positive experience with us!

Your Paessler Team

Stephen
Stephen
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The Pulse of your infrastructure

Reviewed on 2022/04/26

As mentioned, once you know what you want to monitor, and put in the work of setting it up within...

As mentioned, once you know what you want to monitor, and put in the work of setting it up within PRTG, you'll have your finger on the pulse of your infrastructure. Over the years it has helped me track down failing disks, failing server power supplies as well as advance alerting of capacity issues within my infrastructure. This is in addition to ongoing tasks like monitoring OS updates across the Infrastructure.

Where I've had to deal with support, even though I might not always get an answer I'd like, I've been happy with the services provided. The PRTG Roadmap is clear about the direction PRTG is being expanded in.

My PRTG dashboard (Map) is the first thing I open in the morning.

Pros

-Breadth of sensor types available. I can monitor almost everything in my infrastructure, from Azure to 365 to on prem, Server and network Hardware, Windows / linux services and OS data.
-Very customisable in how the above is monitored and Alerted upon
-Easy Creation of Dashboards and Libraries of particular sensor types, for instant visibility.

Cons

-Some areas have yet to come to PRTG for example - Azure AKS monitoring, K8s monitoring.
-Takes time to mould it into doing what you want (but once you've put in the work it is truly excellent)
-Some parts of the GUI could have better multi editing capabilities for sensors.

Response from Paessler

Dear Stephan,
we're happy that you're happy! Thanks for leaving us a review!

Cheers,
Paessler AG

Showing 5 reviews of 193 Read all reviews

PRTG Network Monitor FAQs

Below are some frequently asked questions for PRTG Network Monitor.

PRTG Network Monitor offers the following pricing plans:

  • Starting from: US$1 899,00/one-time
  • Pricing model: Free Version
  • Free Trial: Available

https://www.paessler.com/prtg/pricing

PRTG Network Monitor has the following typical customers:

11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

PRTG Network Monitor supports the following languages:

Chinese, Czech, Dutch, English, French, German, Japanese, Portuguese, Spanish

PRTG Network Monitor supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations PRTG Network Monitor has

PRTG Network Monitor offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Chat

Related categories

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