About Zoho Survey

Zoho Survey is an online survey and questionnaire creation tool used by small to large enterprises with ease.

Create surveys to target your audience and collect feedback from them. Zoho Survey gives you all the essential features to create surveys, distribute them and analyze the data you receive. Equip yourself with the information to make smarter decisions.

We give you 200+ ready-made templates on an wide-range of topics to help you get started. You can also integrate with Zoho CRM, SalesIQ, Campaigns, Google Docs, Mailchimp and several other apps.

Pricing starting from:

US$29,00/month

  • Free Trial
  • Free Version
  • Subscription

Key benefits of Zoho Survey

1. Start creating surveys with our easy to use drag-and-drag builder, choose from 25 question types and play with scoring and skip logic.
2. 200 expert-verified survey templates to choose from.
3. Use Zoho Survey builder in 10 languages, and translate your surveys into more languages using Google Translate.
4. Customize your survey to look exactly the way you want with different themes, white labeling, favicons, banners and custom end page.
5. Collaborate with people by sharing your surveys, inviting reviewers, sharing reports and transferring surveys to your colleagues.
6. Close deals faster and do better customer profiling by pushing data from Zoho Survey to Zoho CRM and Zoho Survey to SalesIQ.
7. Improve the team spirit by sending surveys across Slack, boost customer support with the Zoho Survey-Zendesk integration, and run attendee survey on your events hosted on Eventbrite.
8. Seamlessly connect data across your apps and Zoho Survey with Zoho Flow, and push notifications across via Webhooks.
9. Several other integrations including Shopify, MailChimp, Zoho Commerce and more.
10. Distribute your survey across multiple channels in minutes via pop-ups, white-labelled custom domain links, campaigns, social media, QR codes and more. 
11. Collect survey responses offline, anonymously or buy responses from the exact demographics you need 
12. Expansive reports with data visualisations, data filtering and custom reports-including cross-tab and trend reports.
13. Live data export from the cloud, to the cloud with Google Sheets and Zoho Sheet integration.
14. Program a trigger function or trigger mail every time a response is submitted.
15. Analyze the sentiment of your respondents with help of Sentiment Analysis and Word Cloud
16. Don't worry, your survey data is safe: SSL Encryption, password protection and CAPTCHA in Zoho Survey ensures there is no misuse of your information
Create surveys on the go with the Zoho Survey Android and iOS apps.

Devices

Business size

S M L

Markets

Australia, Brazil, Canada, China, Germany and 5 others, United Kingdom, India, Japan, Mexico, United States

Supported Languages

Chinese, Czech, Danish, Dutch, English and 16 others, French, German, Hungarian, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian

Pricing starting from:

US$29,00/month

  • Free Trial
  • Free Version
  • Subscription

Images

https://www.zoho.com/survey/analyze-reports.html
https://www.zoho.com/survey/research-panels.html
https://www.zoho.com/survey/analyze-reports.html
https://www.zoho.com/survey/templates.html
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Zoho Survey video
Zoho Survey screenshot: https://www.zoho.com/survey/analyze-reports.html Zoho Survey screenshot: https://www.zoho.com/survey/research-panels.html Zoho Survey screenshot: Zoho Survey screenshot: Zoho Survey screenshot: Zoho Survey screenshot: https://www.zoho.com/survey/analyze-reports.html Zoho Survey screenshot: https://www.zoho.com/survey/templates.html

Features

Total features of Zoho Survey: 56

  • API
  • Activity Dashboard
  • Alerts/Notifications
  • CRM
  • Customer Database
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Data Analysis Tools
  • Data Import/Export
  • Document Storage
  • Email Distribution
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Feedback Management
  • Labeling
  • Live Results Tracking
  • Mobile Survey
  • Multi-Channel Distribution
  • Multiple Question Types
  • Offline Response Collection
  • Online Polling
  • Panel Management
  • Presentation Tools
  • Progress Tracking
  • Project Templates
  • Q&A Management
  • Question Branching
  • Question Library
  • Question Piping
  • Randomization
  • Real Time Data
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Quotas
  • Response Validation
  • Search/Filter
  • Sentiment Analysis
  • Site Intercept Survey
  • Skip Logic
  • Social Media Integration
  • Statistical Analysis
  • Support Audio/Images/Video
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Third Party Integrations
  • URL Customization
  • Website Integration

Alternatives

SurveyLab

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Alchemer

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You might want to run a simple survey. You might want to change the world. Alchemer, formerly SurveyGizmo, is the only...

IntouchSurvey

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IntouchSurvey is designed to help businesses across retail, hospitality, grocery, and other sectors conduct electronic...

Mailchimp

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#4 Alternative to Zoho Survey
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Reviews

Overall rating

4,6 /5
(341)
Value for Money
4,3/5
Features
4,5/5
Ease of Use
4,6/5
Customer Support
4,4/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

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Showing 5 reviews of 341
Søren L.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Super easy and great for growth hacking

Reviewed on 2021/03/11

I am very happy with using Zoho Survey. Would recommend it to anyone.

I am very happy with using Zoho Survey. Would recommend it to anyone.

Pros

Very easy to set up and design so it works seamlessly with your website in an iframe. They also have a great price point for buying respondents. The few integrations they have are quite good, but it would great with more integrations.

Cons

Very few integrations. Would be great with a Zapier integration :)

Verified Reviewer
Overall rating
  • Industry: Retail
  • Company size: 201-500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Userfriendly Survey Tool

Reviewed on 2019/08/27

Overall, we have been able to work on getting data collection process simpler and user friendly. We...

Overall, we have been able to work on getting data collection process simpler and user friendly. We hope to use such features in future with more and more interesting scenarios with advanced Zoho technology options.

Pros

Dear All,

I liked the features, which are good, user friendly and easy to use. While for the initial days I felt the tool looked a little tricky to use, it was quite intuitive and could use it in a more efficient manner. Hope to see this tool introduce more and more features, which are more relevant to address our business use cases.

Cons

In some instances, such as matrix drop down etc, I felt certain customizations were not possible or were difficult to use. So, I am hoping that if these areas also we could work effortlessly I would be a great boon for us.

Verified Reviewer
Overall rating
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Is good... Could be better

Reviewed on 2017/07/10

Pros

Zoho Survey is easy to use in order to make the surveys and to look back at the responses. I found the survey editor easy to use.

Cons

I didn't like the fact that it is very costly to make a survey and that you had to subscribe and pay money in order to use it after the free trial, even when you are not using it for business or other money making surveys.

Melissa B.
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 1 001-5 000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

It is very easy to make a database with ZohoSurvey

Reviewed on 2021/03/24

I truly delighted in utilizing Zoho Survey to raised the objective of my crowd and assist me with...

I truly delighted in utilizing Zoho Survey to raised the objective of my crowd and assist me with realizing what works and what doesn't. I utilized this while working for a college and found it extremely powerful. various highlights are accessible to you. Just to several, computerized messages, the probability of utilizing custom factors inside the messages.

Pros

I used to be prepared to see bits of knowledge to help me change my strategies and better objective my crowd. I additionally valued the robotized messages. This was useful for sending messages at times with the main effect. Generally excellent, and direct to utilize. Taken in the manner to utilize it during a straightforward instructional exercise, clear as crystal.

Cons

A portion of the highlights took a touch in the interest of me to encourage the hang of, however generally, I discovered it to be very easy to understand. Something else, no drawbacks. Can't move pictures around while during a square with text.

Verified Reviewer
Overall rating
  • Industry: Wine & Spirits
  • Company size: 2-10 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Easy and accesible

Reviewed on 2020/09/09

I have only used it with the free trial and I would say so far so good

I have only used it with the free trial and I would say so far so good

Pros

It is easy to use and very clear with a lot of type of questions and it has all the requirements needed

Cons

The free trial is very short. It would be great to have a cheaper price for students who use it

Showing 5 reviews of 341 Read all reviews

Zoho Survey FAQs

Below are some frequently asked questions for Zoho Survey.

Zoho Survey offers the following pricing plans:

  • Starting from: US$29,00/month
  • Pricing model: Free, Subscription
  • Free Trial: Available

Free Edition - Create unlimited surveys, 15 questions & 150 responses per Survey. Standard Edition - Unlimited surveys, questions, and responses. Skip logic, custom branding, collaboration, offline surveys, and advanced reporting. Premium Edition - Everything in the Standard edition, plus custom domain hosting, trigger emails, and Zoho CRM, Zoho Sheet and Google Sheets integration. Enterprise Edition - Everything in the Premium edition, plus Enterprise portals and user management.

We do not have any information about Zoho Survey features

Zoho Survey has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

Zoho Survey supports the following languages:

Chinese, Czech, Danish, Dutch, English, French, German, Hungarian, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian

Zoho Survey supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Zoho Survey integrates with the following applications:

Facebook, Google Docs, Mailchimp, Shopify, Slack, Tableau, Zendesk, Zoho CRM, Zoho Campaigns, Zoho SalesIQ, Zoho Sheet

Zoho Survey offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for Zoho Survey.