Zoho Connect

Zoho Connect

Enterprise private social network

4.5/5 (53 reviews)

Zoho Connect Overview

With Zoho Connect, faster communication and better collaboration is guaranteed.
To put it briefly, here are some things offered by Zoho Connect:

Your organization's very own social network complete with administrative control, governance and user roles.

With Zoho Connect, you can create an internal network exclusively for your employees, and external networks to bring together all the other stakeholders.

Real-time team chat, and the ability to have a voice call or a video call with anyone in your network.

Bring all your files to one place by creating a document repository for your team in Zoho Connect.

Create a work plan and easily manage all your team's work using Boards.

Employee handbooks, best practices guides, company policies--all of these can be easily documented and shared using our built-in knowledge management tool, Manuals.

Integrations with apps such as Trello, Google Drive, MailChimp, GitHub, Zapier, Lucidchart, and many more.

Pricing

Starting from
US$0,50/month
Pricing options
Free Trial
Free
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Canada, China, Europe and 5 others, Germany, India, Japan, Latin America, Middle-East and Africa

Supported Languages

Arabic, Chinese (Simplified), Danish, Dutch, English and 14 others, Finnish, French, German, Hungarian, Irish, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish

Zoho Connect Reviews

Overall rating
4.5/5
91% positive reviews
33
Excellent
15
Very good
3
Average
1
Poor
1
Terrible
Rick P.

Powerful team-collaboration tool with stunning extras and a generous free plan

Used Daily for Free Trial
Reviewed on 2019/04/29
Review Source: Capterra

Powerful but overwhelming. Several features and tools would make a compelling sidegrade for my team but I'm not sure the learning curve is worth it. Others may have different experiences and requirements.

Pros

My teams have moved from Yammer to Slack to Flock, with some experimentations with Asana, Trello, Dropbox Paper and probably a half-dozen other ancillary project management/collaboration apps.

They all have their strengths. (Yammer was by far the app my varied team took to the quickest, but Flock is popular, too.)

The free plan which pretty much has everything a small team/business could need, supports up to 25 users. Cool.

Zoho Connect is more than a project management or team collaboration tool, it's an online file cabinet, library, calendar, call tool, integrated chat, docs, presentation tool, manuals, and tons more, with extensive integration with all of Zoho's other apps and tools. Is there a deeper ecosystem? But, see below:

Cons

All that power has a cost in terms of UX. It's exhausting figuring out where everything is and how to use all of the tools together. The devs have built a fairly easy to use collaboration space but it can be overwhelming and easy to overlook some integrations. I had to squint to see Cliq, the chat app, and Channels, way down on the bottom right. (Still don't know what distinguishes Channels from Groups...)

If you need to get up and running fast with a temporary team there are better options, such as all the ones I mentioned. If your company is looking for an all-in-one powerful tool, Zoho Connect is in the top 3 you need to look at.

Only 100 GB file storage for an enterprise plan is pretty stingy!

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend

8.0/10

Exactly what small teams need

Used Daily for 6-12 months
Reviewed on 2019/05/07
Review Source: Capterra

I absolutely love the "manuals" feature where you are able to create standard operating procedures with ease and share them with specific colleagues and groups. I also love the video conferencing feature that also allows scheduling.

The learning curve is very steep and it's easy to implement in teams.

Pros

The software is incredibly easy to use, it's very intuitive and it has enough features to make it worthwhile using. What's also great is the integration with other tools like Zoho CRM and Zoho Projects for scraping tasks or Google Calendar for syncing events.

It's very simplistic in nature and that's what makes it great. Need a full-fledged project management software? Go use Zoho Projects. Need instant communication? Use Zoho Cliq.

Still Zoho Connect serves us as a central hub to manage the different applications and have a neat and easy to understand interface for the most important tasks.

Cons

There are some quirks I'm not happy with like that you aren't able to edit the forum posts of other members, only your own. Also the mobile app doesn't allow the creation of new forum posts.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Amazingly usable project management, business management tool, and repository

Used Daily for 1+ year
Reviewed on 2018/09/26
Review Source: Capterra

We move the active phases of our projects into this app for management using kanban. We also use it to assign tasks to individuals, keep a company calendar, store commonly used files there, have a company manual, and it logs our chat on Zoho Cliq. It is currently the central hub of everything we do.

Pros

This is the most underrated product that Zoho provides. They also don't do a great job at explaining what it does, so I will.

Connect offers teams, a hub in which to run a business. This includes calendars, events, tasks, kanban boards, chat, files repository, manuals/documents, and a link for Zoho Creator apps to sit in. Any combination of permissions both matrix and hierarchical are possible with no limitation. You can limit access on a group or individual basis to anything you decide.

If you take the time, and learn to set this up the exact way you need, it will combine the power of Dropbox, Trello, Google Calendar, Slack and Evernote, all in one place. Furthermore, if you need something specific, then you can quickly create it in Zoho Creator and it will sit under a tab in Connect.

Cons

Nothing. I think it's fantastic. They could make it better by integration it into the other Zoho apps more, like Teamdrive.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Gari S.

Very Good Helpdesk

Used Daily for 2+ years
Reviewed on 2018/05/07
Review Source: SoftwareAdvice

Pros

Very simple to use and has made it very easy for all of our branches to be able to get their issues submitted to our IT department quickly. Makes it more manageable rather than getting hundreds of emails with IT issues.

Cons

Can't really think of any cons for this software. It works the way it should and is simple enough to use.

Rating breakdown

Ease of Use

Likelihood to recommend

10.0/10

Amazing Collaboration Tool for Teams

Used Daily for 6-12 months
Reviewed on 2019/04/16
Review Source: Capterra

We moved to Zoho Connect form another platform specifically for the ability to assign and track tasks within the organization and it has been amazing.

Pros

I love the ability to create and assign tasks to different team members. I have integrated a zap to track my social media shares as well in the calendar view and it works amazing. The ability to interact in real time with team members is a great option as well, if someone mentions you inside of the platform you get a notification that is easy to respond too.

Cons

The learning curve was a bit steeper than expected and I found myself having to train every member of our team.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10

Zoho Connect Pricing

Starting from
US$0,50/month
Pricing options
Free Trial
Free
Subscription
Value for money

Free Plan: unlimited users, 5GB (shared storage)

Enterprise Plan:
$1/User/Month - For 1-100 Users
$0.8/User/Month -For 101-500 Users
$0.5/User/Month - For 500+ Users

Zoho Connect Features

  • API
  • Access Control
  • Activity Tracking
  • Automatic Notifications
  • Chat
  • Collaboration Tools
  • Collaborative Workspace
  • Commenting
  • Communication Management
  • Customizable Branding
  • Document Management
  • Document Storage
  • Drag & Drop Interface
  • File Management
  • Permission Management
  • Projections
  • Search Functionality
  • Third Party Integration

  • Activity Dashboard
  • SSL Security

Additional information for Zoho Connect

Key features of Zoho Connect

  • Active directory integration
  • Blogs, Forums, Wiki
  • Collaborative workspace
  • Create & Edit Documents
  • Custom application builder
  • Customizable branding
  • File storage
  • Full text search
  • Group creation
  • Groups
  • Instant Chat, Notifications
  • Instant messaging
  • Mobile Applications (iOS & Android)
  • Notifications
  • Online file Storage
  • Personalized profiles or pages
  • Polls
  • Private Groups
  • Private messaging
  • Search functionality
  • User access controls
  • User profiles, User management

Benefits

  • Unify People & Process: Zoho Connect allows seamless communication and collaboration to form a connected enterprise.


  • Improve Learning & Development: You can use Zoho Connect to reduce the complexity in accessing knowledge, and make learning very informal and less complex.
  • Boost Productivity: Pool in grey matters and work on some business-impacting projects. Enjoy the assorted outputs and see more visible impacts of one genius on the other!
  • Propel Innovation: Flaunt your ideas by sharing them, create your groups and get more minds at your workplace to use some participation.
  • Break Down Silos: Zoho Connect uses crowdsourcing and hence you have the total freedom to receive ideas, needed services or content from a large group of your own people.
  • Discover Expertise: Zoho Connect is also about is finding the hidden talent and experts from across your organization. Experience the delight of meeting new intelligent and smart bodies.
  • Cultivate Open-Door Culture: An open door policy at work helps in developing a friendly and transparent organizational culture.
  • Simplify Onboarding: Use Zoho Connect to ramp-up the speed of the newcomers to get familiar with their respective roles and responsibilities; to understand the culture of your company; and get them going on the road to success!
  • Zoho Connect FAQs

    Below are some frequently asked questions for Zoho Connect.

    Q. What type of pricing plans does Zoho Connect offer?

    Zoho Connect offers the following pricing plans:

    Starting from: US$0,50/month

    Pricing model: Free, Subscription

    Free Trial: Available

    Free Plan: unlimited users, 5GB (shared storage)

    Enterprise Plan:
    $1/User/Month - For 1-100 Users
    $0.8/User/Month -For 101-500 Users
    $0.5/User/Month - For 500+ Users

    Q. What are the main features of Zoho Connect?

    Zoho Connect offers the following features:

    • Active directory integration
    • Blogs, Forums, Wiki
    • Collaborative workspace
    • Create & Edit Documents
    • Custom application builder
    • Customizable branding
    • File storage
    • Full text search
    • Group creation
    • Groups
    • Instant Chat, Notifications
    • Instant messaging
    • Mobile Applications (iOS & Android)
    • Notifications
    • Online file Storage
    • Personalized profiles or pages
    • Polls
    • Private Groups
    • Private messaging
    • Search functionality
    • User access controls
    • User profiles, User management

    Q. Who are the typical users of Zoho Connect?

    Zoho Connect has the following typical customers:

    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

    Q. What languages does Zoho Connect support?

    Zoho Connect supports the following languages:

    Arabic, Chinese (Simplified), Danish, Dutch, English, Finnish, French, German, Hungarian, Irish, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish

    Q. What type of pricing plans does Zoho Connect offer?

    Zoho Connect has the following pricing plans:

    Free, Subscription

    Q. Does Zoho Connect support mobile devices?

    Zoho Connect supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does Zoho Connect integrate with?

    Zoho Connect integrates with the following applications:

    Cognito Forms, Dropbox, Lucidchart, Retently, SharpSpring, SurveyMethods, Workato, Zoho Docs, Zoho Flow, Zoho Projects

    Q. What level of support does Zoho Connect offer?

    Zoho Connect offers the following support options:

    Forum, Online Support, Phone Support, Video Tutorials