vcita

4.5 (256)
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vcita: Build a business you’re proud of.

About vcita

vcita is a powerful all-in-all app, designed to help you manage your business and schedule, interact with your clients better, and save valuable time.

It includes all the tools you need to streamline your day-to-day:
- Manage your client base with a mobile CRM
- Manage your schedule, appointments and events with an online team calendar
- Invoice clients and manage your income with a payment dashboard
- Capture new leads with a customizable widget on your website
- Send action-driving email campaigns and SMS marketing
- Offer clients a personal client portal where they can book, reschedule, pay, fill forms, share files and more

ONLINE SCHEDULING
Say goodbye to time wasted and frustrated customers, and say hello to effortless online scheduling. Let clients schedule a free consultation, book and pay for services, and register for events online - 24/7 from any device. vcita comes with a customizable scheduling page where clients can view your services and up-to-date availability, as well as a personal client portal for each client. Add vcita to your website, email and social media - and get double the bookings in half the time.

CLIENT MANAGEMENT
Keeping clients at your fingertips is made easy with a 360-degree view of your customer communications, accessible from any device. Designed with small businesses in mind, vcita helps you organize, track and manage your client conversations. You'll be able to add clients on-the-fly, initiate new conversations in a single click, review client history across the board, track appointments and payments, add notes and tags, automate follow-ups and so much more.

ONLINE PAYMENTS
vcita makes it simple and secure to collect credit card and PayPal payments online 24/7 from any device. You can add payment buttons and forms to your website, email or social media, and funds will be deposited directly to your bank or PayPal account with no additional transaction fee. A friendly dashboard lets you view clients' payment history, issue branded invoices and track payment status in real time.

It even comes with a mobile app for Apple and Android, helping you take your business on-the-go, amaze clients with immediate responses - even after business hours - manage your team schedule while out-of-office and so much more.


Key benefits of vcita

Manage your business with an all-in-one business app:

* Mobile CRM - manage your clients, take notes, mark for follow-up and respond to client requests while on-the-go
* Calendar management - manage your business schedule, appointments and events, all in-sync with your existing calendar
* Billing & invoicing - create and email branded invoices and track your business income with a centralized dashboard

Let clients take action online 24/7:

* Online scheduling - invite clients to set appointments, book services and register for events & classes online from any device
* Online payments - let clients pay for your services online, accept any credit card or PayPal and issue branded invoices
* Client portal - keep clients engaged with a 24/7 personal client portal where they can book, reschedule, pay, fill forms, share files and more

Step up your marketing and generate more business:

* Lead capturing - enhance your website with an actionable widget that captures more clients and increases customer satisfaction
* Your business page - generate more interaction and revenue with a beautiful, mobile-friendly landing page to showcase your services and engage clients
* Email campaigns - create beautiful, action-driving emails to get more business & bookings from clients and prospects


Images

vcita Software - vcita Payment
vcita Software - vcita Scheduler
vcita Software - vcita Client Portal
vcita Software - vcita Promotions
vcita Software - vcita Marketing
vcita Software - vcita Automation
vcita Software - vcita Client Management
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vcita Software - vcita Payment
vcita Software - vcita Scheduler
vcita Software - vcita Client Portal
vcita Software - vcita Promotions
vcita Software - vcita Marketing
vcita Software - vcita Automation
vcita Software - vcita Client Management

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Reviews

Overall rating

4.5 /5
(256)
Value for Money
4.2/5
Features
4.2/5
Ease of Use
4.4/5
Customer Support
4.2/5

Already have vcita?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 256
Chris
Chris
Overall rating
  • Industry: Management Consulting
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The Lead Funnel Starts with Vcita

Reviewed on 2017/11/20

Contacts. Leads. Connections. Conversations. What more can a consultant ask for? I run a small...

Contacts. Leads. Connections. Conversations. What more can a consultant ask for? I run a small business, and Vcita is my call center, appointment manager and more.

Pros

This tool has been my number one go-to resource for lead generation. In my business, contact is king. Giving clients and potential clients an easy way to access my calendar, and set up a time to talk, is a central part of my business model. It links in easily with my website, you can see it in action at westfallonline[dot]com

Cons

I wish that there was a link from email on iPhone to the actual software (app). An email link pops open the browser, and asks me to login. For some reason, my browser doesn't remember that Vcita and I have been dating for quite some time, and it asks me to login. Which causes me to open the app. Not sure if this is an iPhone issue, or an operator error, but I don't like the extra steps to confirm an appointment.

Michelle
Overall rating
  • Industry: Veterinary
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Review

Reviewed on 2022/12/13

I needed a way for a small team to organize group classes, private appointments and lessons,...

I needed a way for a small team to organize group classes, private appointments and lessons, communications with clients, and invoicing all in one tool. This does almost 95% of what I need, in one location.

Pros

It contains all of our client information, calendar, scheduling, document sharing, invoicing and payments all in one convenient tool.

Cons

When there are issues, they are usually epic and the support team isn't quick about fixing them (if they get fixed at all). The Marketing tool is very basic and isn't 'pretty' enough for my monthly marketing Newsletter.

STEVE
Overall rating
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

TOTAL LACK OF CUSTOMER SERVICE...

Reviewed on 2024/01/22

INCONSITANCY with the App. not only with loading time but can't log in several times a month for a...

INCONSITANCY with the App. not only with loading time but can't log in several times a month for a week or so then "magically" we can log in (what the heck?? !!!)

Pros

When it works, it's fine BUT when it doesn't load it's a damn Nigh mare burning Executive TIME and we alll know Time is Money.

Not having a Live Body Customer Service Dept. in an insult from any service provider to their customers.

Cons

When I or my staff can't log in on our cell or desktop, we cannot solve even with resetting the password which an inconvenience. 2nd Google's Vcita's 800 & 855#'s for Customer Service DO NOT WORK and there is no other way to contact them except for AI bot questions with standard answers that do not help THUS TOTAL LACK OF CUSTOMER SERVICE which in this day and age is frankly pathetic.

Plenty of similar services out there and exercise caution if you are considering Vcita.

Response from vcita

Hello Steve,
We are so sorry to hear about your experience. Not being able to log into your account must have been an extremely frustrating experience, and we apologize deeply for any inconvenience caused. We are committed to getting to the bottom of this issues and resolving it for you ASAP.
Our customer support team can be contacted via this link: https://support.vcita.com/hc/en-us/requests/new
We work with a this form of ticketing to allow you to share screenshots and other information needed for troubleshooting.
On behalf of all of us at vcita, I would like to apologize again for the frustration. Your business is important to us and solving any account login issues it top priority.

Linden
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Ties all together

Reviewed on 2019/10/16

Overall the tool has been a great help for us to streamline our processes.

Overall the tool has been a great help for us to streamline our processes.

Pros

We like the way it ties our contact form, CRM and invoices together.

Cons

Invoices can only be paid by one person. They can't forward to someone for payment.

Alternatives Considered

QuickBooks Enterprise

Reasons for Switching to vcita

It was able to tie together multiple things at once.
Abel
Abel
Overall rating
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Avis vcita

Reviewed on 2023/10/26

it is a very good software because of its user interface which is also easy to use and even for a...

it is a very good software because of its user interface which is also easy to use and even for a beginner and also its online payment management functionalities. but on the other hand what I did not like in this software is that some features require upgrades to premium plans

Pros

I like this software because of its user interface which is easy to use even for a beginner and also its online payment management features

Cons

What I didn't like about this software is that certain features require upgrades to premium plans

Showing 5 reviews of 256 Read all reviews

vcita FAQs

Below are some frequently asked questions for vcita.

vcita offers the following pricing plans:

  • Starting from: US$35.00/month
  • Pricing model: Subscription
  • Free Trial: Available

vcita offers various subscriptions, so you can find the best fit for your needs. The Essentials plan adds online scheduling & event registration, online payments, and more advanced features ($19/month*) The Business plan adds email campaigns, SMS marketing, client tags & follow-ups, client text messages, multiple staff accounts, team calendar, 3rd party integrations & analytics, and more advanced features ($45/month*) The Platinum plan adds staff roles & permissions, auto-assignment rules, custom email & SMS notifications per service, integrations via API, and more advanced features ($75/month*) *annual subscription pricing

vcita has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500

vcita supports the following languages:

Dutch, English, French, German, Hebrew, Italian, Polish, Portuguese, Russian, Spanish

vcita supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

vcita integrates with the following applications:

Constant Contact, Duda, FullContact, GoDaddy Website Builder, Google Ads, Google Analytics 360, Google Calendar, Google Contacts, Joomla, Meta for Business, Microsoft Excel, PayPal, QuickBooks Online, QuickBooks Online Advanced, Square Payments, Stripe, Weebly, Wix, WordPress, Zapier, Zoom Workplace

vcita offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for vcita.