
About Kommo
Kommo is the world's first messenger-based sales solution. It excels at taking the conversation with your customers to the next level. With messengers, the connection is personal. We support all major messenger platforms. Create your own chatbots with our code-free chatbot builder, and make sure your business is online 24/7, at any capacity. Plus managers love our analytics, reporting and automation capabilities.
Treat your sales team to a vast array of useful tools to work with your leads. Lead generation is simple with our easy to use integrations and web forms. Chat, call and email your prospects straight from the CRM. All events are stored in the lead card, including call recordings, tasks and chat messages. No data is lost or forgotten. Perfect messenger-based sales solution for entrepreneurs, small, and medium businesses.
With workflow automation, you can ensure your sales team doesn’t waste time on repetitive tasks. Manage leads, assign tasks, run email campaigns and much more without lifting a finger. Our in-depth analytics provide a full overview of your sales process. You can even manage the CRM on the go, with our mobile app available both on iOS and Android.
We’ve made the setup process as seamless as possible. Connecting your email address and importing your customer database takes mere moments. Integrate with a myriad of different services free of charge, and build a powerful sales stack. We offer our clients free onboarding and setup assistance, as well as multichannel support during business hours.
Pricing starting from:
US$15,00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Kommo
Key benefits of Kommo
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Supported Languages
English, Portuguese, Russian, Spanish
Pricing starting from:
US$15,00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Kommo
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Features
Total features of Kommo: 140
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Reviews
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Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Wine & Spirits
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Review Source
Overall rating
- Ease of Use
Sales automation
Reviewed on 2015/12/16
Our company has been using the system for automation of sales , because it is very convenient.
With...
Our company has been using the system for automation of sales , because it is very convenient.
With amoCRM no client is lost, and sales funnel helps lead them systematically, according to the
business processes. Also, it was pretty easy to track problematic stages of the transaction, and work on them. Another clear advantage , I believe ,is intuitive and succinct basic functionality.
Pros
Any manager can quickly enough understand it. And with multi-function API we were able to fully automate the entire sales team, we have moved away from the human factor and the system is now much solves itself without distracting from the work of managers.
Another very convenient that the technical support system is open every day around the clock , and advise us on by telephone or by mail. I believe that for such features like amoCRM, its price is very democratic - we have it paid off for one successful deal! That it is another definite plus !
Cons
amoCRM only suitable for sales force automation, it is not suitable for automation projects and production.
Response from QSOFT
Dear Ilkin! Thank you for review!
We are very pleased that you so highly value us!
- Industry: Pharmaceuticals
- Company size: 10 000+ Employees
- Used for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
An efficient tool for sales management.
Reviewed on 2018/08/06
Pros
The application can be set up with ease and it just takes a few minutes. As the application is user-centric, the users can add new users to the board and change the user management settings to secure the data. The application, to improve the workflow integrates with other applications like the Zapier, Zendesk and Google applications etc. The pipeline management helps with analyzing the performance of salespeople and helps them to stay in track with the targets. In no time you can launch a new campaign and inform all the team members about their respective tasks . The multifunctional program interface helps you automate the salesforce. You can access the application via any device, and the changes or edits made are instantly synchronized.
Cons
You can’t view the statistics on your mobile phones. If you try exporting a huge file, that would take a lot of time and you can’t export any raw data including inbound or outbound calls. More self-customization services would improve the functionality of the application.
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Useless technical support
Reviewed on 2018/02/24
Pros
I used the system for more than a year. Everything suits, but the system has obvious security problems, and technical support should be simply overclocked. There are absolutely incompetent people sitting there who can only get by with standard unsubscribes.
Cons
The security of the system leaves much to be desired, accounts are often hacked. Absolutely useless and illiterate technical support.
- Industry: Computer Software
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Functional Sales Management System
Reviewed on 2019/01/01
Pros
To manage the sales of the company, we use the amoCRM system. The platform provides an opportunity to analyze sales and track employee performance. Integration with the site through the API. It is possible to create sales funnels.
Cons
Inside the amoCRM platform there is no function to forecast sales. Also missing tool for managing resources and documents. You can not divide leads into different categories.
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
For a long time I've used this CRM service
Reviewed on 2018/02/14
Pros
Convenient functionality: as soon as this service appeared on the Internet, I began to use it. Plus, there is no need for unnecessary fuss: all employees added to their chat and can communicate on work issues, track all their actions, do not need to bother with viewing cameras and monitors. Definitely recommend the program.
Cons
Unfortunately, the support service answers for a long time and it's difficult to solve problems with bugs yourself, we have to wait an hour for an answer, and this slows down the work. It's good that the problems are rare.
Kommo FAQs
Below are some frequently asked questions for Kommo.Q. What type of pricing plans does Kommo offer?
Kommo offers the following pricing plans:
- Starting from: US$15,00/month
- Pricing model: Subscription
- Free Trial: Available
14-day free trial, no credit card required. Base: $15 per user, per month Advanced: $25 per user, per month Enterprise: $45 per user, per month Plans are billed annually.
Q. Who are the typical users of Kommo?
Kommo has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000
Q. What languages does Kommo support?
Kommo supports the following languages:
English, Portuguese, Russian, Spanish
Q. Does Kommo support mobile devices?
Kommo supports the following devices:
Android (Mobile), iPhone (Mobile)
Q. What other apps does Kommo integrate with?
Kommo integrates with the following applications:
ActiveCampaign, Asterisk, Dropbox Business, Formstack Forms, Gmail, Google Ads, Google Analytics 360, Google Calendar, Google Contacts, Instagram, JumpBox for the Asterisk Telephony System, Lead Gen & CRM, LiveChat, Mailchimp, Mailchimp Transactional Email, Messenger, Meta for Business, Microsoft 365, Microsoft Outlook, Operations Hub, QuickBooks Online Advanced, Slack, SnapEngage, Stripe, Telegram, Tidio, Twilio, Unbounce, Viber, WhatsApp, WhatsApp API, WordPress, Wufoo
Q. What level of support does Kommo offer?
Kommo offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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