About Kommo

Kommo is the world's first messenger-based sales solution. It excels at taking the conversation with your customers to the next level. With messengers, the connection is personal. We support all major messenger platforms. Create your own chatbots with our code-free chatbot builder, and make sure your business is online 24/7, at any capacity. Plus managers love our analytics, reporting and automation capabilities.

Treat your sales team to a vast array of useful tools to work with your leads. Lead generation is simple with our easy to use integrations and web forms. Chat, call and email your prospects straight from the CRM. All events are stored in the lead card, including call recordings, tasks and chat messages. No data is lost or forgotten. Perfect messenger-based sales solution for entrepreneurs, small, and medium businesses.

With workflow automation, you can ensure your sales team doesn’t waste time on repetitive tasks. Manage leads, assign tasks, run email campaigns and much more without lifting a finger. Our in-depth analytics provide a full overview of your sales process. You can even manage the CRM on the go, with our mobile app available both on iOS and Android.

We’ve made the setup process as seamless as possible. Connecting your email address and importing your customer database takes mere moments. Integrate with a myriad of different services free of charge, and build a powerful sales stack. We offer our clients free onboarding and setup assistance, as well as multichannel support during business hours.


Key benefits of Kommo

  • Kommo is a powerful tool for converting leads into valuable clients, which supports contact, lead and task management, plus sales analytics and 2-way email sync.
  • Messenger integrations will help you to connect with your customers over the most convenient communication channel. With our chatbot builder, your business can be online 24/7, any day of the week.
  • An interactive digital pipeline makes automating routine tasks a breeze, so users can focus on client relationships, not on busywork.
  • Automation also triggers actions and alerts so users always initiate interaction when the lead is most responsive.
  • No longer tied to the desktop - all emails, calls, and chats are seamlessly synced across mobile and tablet too.
  • Kommo integrates with other great services like MailChimp, Mandrill, Wufoo, Zendesk, Dropbox, Zapier, Stripe, Facebook, Instagram and more.

  • Images

    Kommo Software - Customizable pipeline is easy to learn and navigate. It's refreshed in live time, so you're always up-to-date.
    Kommo Software - Automate the routine and boost your sales team productivity. Less boring tasks - more valuable input from your salespeople.
    Kommo Software - Quick and intuitive Salesbot builder will help you in getting your own chatbot in no time. Save time and effort by getting rid of repetitive tasks and providing 24/7 communication line with your business.
    Kommo Software - Take your business with you wherever you go. Our mobile app is capable of lead tracking, calls, sending emails and much more.
    Kommo Software - Keep a keen eye on your state of affairs with our in-depth analytics. Sales data, forecasts, event logs and more.
    Kommo Software - Lead cards store all the interaction happening with the lead, and custom fields will help you store all the relevant data about contacts, company, and more.
    Kommo Software - Tons of integrations with different services, as well as the most popular communication channels can be connected to amoCRM for free.
    Kommo Software - We support all major messenger platforms: Facebook Messenger, Instagram, WeChat, Viber, Skype, Telegram.  Chat with your customers the way they like it.
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    Kommo video
    Kommo video
    Kommo video
    Kommo video
    Kommo video
    Kommo Software - Customizable pipeline is easy to learn and navigate. It's refreshed in live time, so you're always up-to-date.
    Kommo Software - Automate the routine and boost your sales team productivity. Less boring tasks - more valuable input from your salespeople.
    Kommo Software - Quick and intuitive Salesbot builder will help you in getting your own chatbot in no time. Save time and effort by getting rid of repetitive tasks and providing 24/7 communication line with your business.
    Kommo Software - Take your business with you wherever you go. Our mobile app is capable of lead tracking, calls, sending emails and much more.
    Kommo Software - Keep a keen eye on your state of affairs with our in-depth analytics. Sales data, forecasts, event logs and more.
    Kommo Software - Lead cards store all the interaction happening with the lead, and custom fields will help you store all the relevant data about contacts, company, and more.
    Kommo Software - Tons of integrations with different services, as well as the most popular communication channels can be connected to amoCRM for free.
    Kommo Software - We support all major messenger platforms: Facebook Messenger, Instagram, WeChat, Viber, Skype, Telegram.  Chat with your customers the way they like it.

    Not sure about Kommo? Compare with a popular alternative

    Kommo

    4,3 (158)
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    Starting Price

    US$15,00
    month
    US$12,00
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    Pricing Options

    Free version
    Free trial
    Free version
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    Features

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    Integrations

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    Ease of Use

    4,3 (158)
    4,5 (2 949)

    Value for Money

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    Customer Service

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    Reviews

    Overall rating

    4,3 /5
    (158)
    Value for Money
    4,4/5
    Features
    4,3/5
    Ease of Use
    4,3/5
    Customer Support
    4,2/5

    Already have Kommo?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 158
    Виталий
    Overall rating
    • Industry: Internet
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support

    amoCRM - a single workspace

    Reviewed on 2015/12/15

    Since the beginning of this year, we use the amoCRM in our sales department.
    The first time was...

    Since the beginning of this year, we use the amoCRM in our sales department.
    The first time was certainly uncomfortable , but thanks to webinars and documentation, staff
    involved in the work with the product within two weeks. Functional of the system covers work with the client and lead since the first treatment to completion of the transaction.
    I am glad to work with multiple sales funnel , which gives us an analysis on the different areas of sales. Due to the wide functional external API amoCRM we integrated with the infrastructure of the company, so saved ( in a number of things to tens of minutes ) on types of operations.
    The missing functionality is compensated by third-party widgets, which amoCRM provides on the settings page. I recommend amoCRM to work with clients - amoCRM - a single workspace.

    Pros

    Low barrier to entry

    Cons

    not work with documents

    Response from QSOFT

    Dear Vitaly! Thanks for your review.
    We are constantly improving our webinars and do a more complete documentation in order that it may be even easier for you to deal with the system.

    Verified Reviewer
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: 10 000+ Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 10.0 /10

    amoCRM Allows me to Effectively Communicate With Customers

    Reviewed on 2018/10/26

    Definitely try it out for yourself, great program!

    Definitely try it out for yourself, great program!

    Pros

    I manage a lot of accounts for different clients. Since we can’t choose our accounts and are assigned to designated clients, we need to know how to deal with people. Every client is different and unique, which means you have to adapt to their style and needs. I truly rely on amoCRM for obtaining customer information, using social media management features and progress tracking. This software enables me to launch a campaign and gain leads. This software allows me to communicate effectively with my clients and keeps me right on track with what steps to take.

    Cons

    Frankly, I think the program offers too many features which can be quite confusing. I haven’t tried all the features because I only use the ones that will help me in my job.
    Not technically a con, but it feels a bit crowded.

    Gbemisola
    Overall rating
    • Industry: Outsourcing/Offshoring
    • Company size: 51–200 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Likelihood to recommend 4.0 /10

    PWG Group Review

    Reviewed on 2021/09/14

    Experience in terms of leads capturing and management has been great,

    Experience in terms of leads capturing and management has been great,

    Pros

    Easy to integrate across third party channels

    Cons

    Lots of errors and defect that needs to be fixed. Customer service experience is poor in terms of technical support

    Alternatives Considered

    Zoho CRM, Salesforce Sales Cloud and HubSpot CRM

    Reasons for Switching to Kommo

    Multichannel integrations
    Anastasia
    Overall rating
    • Industry: Banking
    • Company size: 1 001–5 000 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Great storage solution

    Reviewed on 2019/05/19

    Pros

    I work as a web application developer and use the platform mainly for communication with colleagues and for accessing various documents of our company. If the platform is viewed as cloud storage, then amoCRM is the perfect solution. Using the platform, you can save on third-party storage.

    Cons

    Developers should refine the interface, make it more humane: remove unnecessary tools from the main menu, simplify attaching files to cards.

    Response from QSOFT

    Hi, Anastasia,

    Thanks for your feedback!

    It's awesome that you found amoCRM a perfect storage solution as well as a good tool for internal communication. As it's not an ordinary use case for our product, we'd love to make a short interview with your company representative. If there's an opportunity to do that, please, contact our marketing specialist at [email protected]

    Thanks for your comment regarding the product's interface. We'll work more on making it as convenient as possible.

    Sylvie
    Overall rating
    • Industry: Financial Services
    • Company size: 10 000+ Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    The platform supports working with popular social networks

    Reviewed on 2019/12/23

    Pros

    I work in a large bank, we have many sales channels. We maintain accounts on social networks, so it was important for us that the platform support integration with them. AmoCRM was just what we needed. With its help, we track information from Facebook, Twitter, Linkedin and Instagram.

    Cons

    Developers often release updates. It may seem to some that this is great. But for users, amoCRM is a real nightmare. It is not possible to use the platform during updates. All modules at best start to slow down, and at worst they just stop working.

    Showing 5 reviews of 158 Read all reviews

    Kommo FAQs

    Below are some frequently asked questions for Kommo.

    Kommo offers the following pricing plans:

    • Starting from: US$15,00/month
    • Pricing model: Subscription
    • Free Trial: Available

    14-day free trial, no credit card required. Base: $15 per user, per month Advanced: $25 per user, per month Enterprise: $45 per user, per month Plans are billed annually.

    Kommo has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

    Kommo supports the following languages:

    English, Portuguese, Russian, Spanish

    Kommo supports the following devices:

    Android (Mobile), iPhone (Mobile)

    Kommo integrates with the following applications:

    ActiveCampaign, Asterisk, Dropbox Business, Formstack Forms, Gmail, Google Ads, Google Analytics 360, Google Calendar, Google Contacts, Instagram, JumpBox for the Asterisk Telephony System, Lead Gen & CRM (formerly SharpSpring), LiveChat, Mailchimp, Mailchimp Transactional Email, Messenger, Meta for Business, Microsoft 365, Microsoft Outlook, Operations Hub, QuickBooks Online Advanced, Slack, SnapEngage, Stripe, Telegram, Tidio, Twilio, Unbounce, Viber, WhatsApp, WhatsApp API, WordPress, Wufoo

    Kommo offers the following support options:

    Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

    Related categories

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