About Act!
Act! CRM empowers small businesses to build and manage client relationships and leads, so you always have your pipeline of new, repeat, and referral business under control. You’ll manage your business with Act! CRM every day, since it’s more than a CRM – it’s got everything you need to stay on top of relationships, see what’s most important and actionable, and run your sales and marketing in one place. That means you’ll be able to make your business even stronger by focusing on what’s most important, rewarding, and enjoyable to you.
Pricing starting from:
N/A
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Act!
Key benefits of Act!
Devices
Business size
Markets
United States
Supported Languages
English
Pricing starting from:
N/A
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Act!
Images
Features
Total features of Act!: 55
- AB Testing
- API
- Analytics/ROI Tracking
- Auto-Responders
- Batch Processing
- Calendar Management
- Calendar/Reminder System
- Campaign Management
- Client Management
- Contact Database
- Contact Management
- Customer Database
- Customer History
- Customer Segmentation
- Customizable CTAs
- Customizable Fields
- Data Import/Export
- Document Storage
- Drip Campaigns
- Dynamic Content
- Email Management
- Email Marketing
- Event Triggered Actions
- For Startups
- For iPad Devices
- Forecasting
- Interaction Tracking
- Landing Pages/Web Forms
- Lead Distribution
- Lead Management
- Lead Qualification
- Marketing Automation
- Marketing Calendar
- Mobile Access
- Multi-Channel Marketing
- Multivariate Testing
- Pipeline Management
- Pipeline Reports
- Projections
- Prospecting Tools
- Quotes/Estimates
- Referral Tracking
- Sales Analytics
- Sales Pipeline Management
- Search/Filter
- Segmentation
- Shared Contacts
- Social Marketing
- Social Media Integration
- Task Management
- Template Management
- Third Party Integrations
- WYSIWYG Editor
- Website Visitor Tracking
- Workflow Management
Alternatives
Salesforce Sales Cloud
TOP PRODUCER
Pardot
Agile CRM
Reviews
Already have Act!?
Software buyers need your help! Product reviews help the rest of us make great decisions.
Write a Review!
- Industry: Pharmaceuticals
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Love the ease of use for both entering data and retrieving info
Reviewed on 2018/05/07
I use it to track my clients and prospects and I can tell anyone the last time I made contact, what...
I use it to track my clients and prospects and I can tell anyone the last time I made contact, what that was - letter, Email, Phone Call, etc. and it allows me to connect important info to any of my clients, prospects, friends and family.
Pros
The fact that I was able to use the product immediately with no instruction was a great pro. Entering data and retrieving info about a client is easy, and building history of calls, Email messages, letters in a record is great.
Cons
I am not happy with support as all they do is provide a fix when there is a problem, but not direction in how to build reports or use other functionality. I have had to fix the same problem with direction from their service group several times. If I ask for help with reports they tell me I need to find a consultant for that.
- Industry: Electrical/Electronic Manufacturing
- Company size: 2-10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
A GOOD STABLE BASE FOR CRM ... JUST WISH ENHANCING WAS A LITTLE EASIER
Reviewed on 2019/10/31
We need ACT, and it is the core of what we do. We would like to see ways that we can add depth and...
We need ACT, and it is the core of what we do. We would like to see ways that we can add depth and richness to a good platfrom
Pros
I like the fact that a team of 5 can share effectively in real time, I like the ease of changing layouts and adding fields, and with Seamless the ablity to easily prdcue high quality documenation. It's link to outlook and ODBC is good and it is a stable, which being at the core of our business is a good thing
Cons
There are many things I think we could do to be more productive but can't, and we do see fields being changed or lost "by themselves". The web version was a poor version of the Pro, and we haven't been able to make it available when offline, which is a frustration.
Reasons for Switching to Act!
Much better value for money, and lower overall overheads meant better for us as a asmall business- Industry: Real Estate
- Company size: 1 001-5 000 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Jeremy's Review
Reviewed on 2021/11/24
Pros
It's easy to keep my tasks managed and know who to contact and when.
Cons
It's only utilized well for task management
- Industry: Financial Services
- Company size: 2-10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Super Disappointed
Reviewed on 2021/12/10
Pros
I liked this software to run my credit repair business. Keep track of letter management and clients. It was easy at first.
Cons
After you purchase your license, in a year or 2 they discontinue the version and you have to pay for the license all over again. I had purchase 3 licenses and wanted to purchase a 4th one and they said I couldn't that I would have to upgrade to the monthly fee version where you pay monthly per license including for the licenses I already had. Now this year they discontinued the licenses I already purchased, they want me to upgrade and pay 550 per license all over again because they have a new version and will not give support nor fixes to the older versions. This is insane. I pay them for a license so they discontinue the product and expect me to purchase all licenses again. ON top of that, it is glitchy, it continue disconnects from Outlook. You call customer support and someone in India answers and they are clue less. Every time Outlook does an update or act updates it completely looses all integration. OH, and they give you 0 customer service, you have to pay for that separately.
- Industry: Nonprofit Organization Management
- Company size: 11-50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Information at our finger tips
Reviewed on 2022/01/06
So far things have gone well. I feel as we continue to use the product we will be able to use it in...
So far things have gone well. I feel as we continue to use the product we will be able to use it in more ways and thus expand and be even more successful. It is a beneficial product that we need to learn how to use to its full capacity.
Pros
As a newer user of ACT! I have found it helpful to have a place to capture customer information that I can then easily share with my co-workers. As a small business this gives us the feel of a larger organization, it has helped with our efficiency and effectiveness and has improved customer service. Saving time and being able to capture vital customer information is necessary for our success.
Cons
Took a little time to get use to where everything is and how to properly utilize.
Act! FAQs
Below are some frequently asked questions for Act!.Q. What type of pricing plans does Act! offer?
Act! offers the following pricing plans:
- Starting from:
- Pricing model: Subscription
- Free Trial: Available
Act! CRM Essentials: £15 / user / month (billed annually) Act! CRM Standard : £25 / user / month (billed annually) Act! CRM Expert : £40 / user / month (billed annually)
Q. Who are the typical users of Act!?
Act! has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500
Q. What languages does Act! support?
Act! supports the following languages:
English
Q. Does Act! support mobile devices?
Act! supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Act! integrate with?
Act! integrates with the following applications:
Dropbox Business, Facebook for Business, Google Workspace, LinkedIn for Business, Microsoft 365, Microsoft Outlook, iCloud
Q. What level of support does Act! offer?
Act! offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
Related categories
See all software categories found for Act!.
