Prophet CRM

CRM Software in Outlook

4,1 /5 (88 reviews) Write a Review!

Prophet CRM Overview

What is Prophet CRM?

Getting Prophet CRM for Outlook Means:

No more switching between Outlook and your CRM
No redundancy, no syncing, no time wasted
No more lost sales opportunities

Prophet CRM Overview

Pricing

Starting from
US$179,40/year

Pricing options

Free Trial
Subscription
Value for money

Prophet CRM Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

Contact Management
Prophet CRM video Prophet CRM screenshot: Contact Management

Prophet CRM Reviews

Prophet CRM Reviews

Overall rating
4,1
/
5
Excellent
41

Very good
37

Average
6

Poor
2

Terrible
2

Value for Money
4
Features
4
Ease of Use
4
Customer Support
4,3
89% recommended this app
Cherilyn S.

Prophet as a Sales Tool

What I like best about this product is that it is easy to use, yet more complex depending upon needs. It is easily customized to meet individual business needs and allows us visibility to our entire team with regards to meetings, contacts, opportunities, etc. What I like the best about this vendor is that they are extremely responsive, very helpful and knowledgeable about their product. Their different tiers of service walk you through each element of your issue until completely resolved, which usually has a quick turn around time. They are also really helpful with training and answering all types of questions about their product. I would recommend that anyone evaluating this software should evaluate it fully, by downloading a demo and inputting test information. Itis the only way to see what it is capable of, which is a lot.


Dani G.

Easy to use, hard to forget

Prophet has dramatically increased our speed to quote & has given us more visibility on what is in the pipeline. The workflow manager has been useful for follow up.


August B.

3 years running it as a user and 3 years using as an administrator


Brad C.

If you use Outlook you can use Prophet

Overall very positive experience. The support has been great. We now have an easy to use CRM that lives in our email client that is always used.


Laura M.

Intuitive, Easy to Manage and Integrated

It lets you get going quickly and creating contacts and opportunities on the first day. We did a few hours of training and problem-solving from Avidian with a shared screen, which helped, but is a bit pricey.


Cherilyn S.
Industry: Information Technology & Services
Company size: 2-10 Employees

Prophet as a Sales Tool

Reviewed on 2016/04/21
Review Source: GetApp

What I like best about this product is that it is easy to use, yet more complex depending upon needs. It is easily customized to meet individual business needs and allows us visibility to our entire team with regards to meetings, contacts, opportunities, etc. What I like the best about this vendor is that they are extremely responsive, very helpful and knowledgeable about their product. Their different tiers of service walk you through each element of your issue until completely resolved, which usually has a quick turn around time. They are also really helpful with training and answering all types of questions about their product. I would recommend that anyone evaluating this software should evaluate it fully, by downloading a demo and inputting test information. Itis the only way to see what it is capable of, which is a lot.

Pros

This software has many pros, including its integration with Outlook. It is easy to install, and there are lots of training sessions and videos available for use. There is no separate system to log into, it is always open and available, no passwords to get through.

Cons

Honestly, there isn't much that I don't like about the product. Sometimes it can have its quirks but the engineers at Avidian are constantly updating the software so that any issues that are encountered are fixed in constant product updates and releases.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Dani G.
Industry: Industrial Automation
Company size: 11-50 Employees

Easy to use, hard to forget

Used Daily for 6-12 months
Reviewed on 2019/10/09
Review Source: Capterra

Prophet has dramatically increased our speed to quote & has given us more visibility on what is in the pipeline. The workflow manager has been useful for follow up.

Pros

The integration into outlook makes it very easy to use. The customization aspect also allowed us to make it relevant to our niche industry.

Cons

Sometimes it crashes when I am inputting information. When this is an issue support is usually quick to help.

Response from Avidian Technologies

Thanks for taking the time to post a review! I'm thrilled to read that by using Prophet your company has become more productive!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

August B.

3 years running it as a user and 3 years using as an administrator

Reviewed on 2016/09/12
Review Source: SoftwareAdvice

Pros

Scale-ability and the capability to mold to a lot of different companies business models. The vendor is good about fixing issues quickly but sometimes difficult to distinguish between an actual error and a company specific business process. There are a ton of purchasable add-on's from third parties that can and do make this a wonderful software if you have the money.

Cons

Slow to implement vendor driven Idea's Network from user ideas. The product feels extremely slow once you get used to running the system and is glitchy because of the method chosen to release updates and advancements. Vendor Runs a continuous improvement program with multiple releases a year so as they are designing new features at the same time they are cleaning errors and glitches rather than waiting a long time for advancements and a rock solid release. This could also be considered good and bad if you need an advancement, you don't have to wait! Since this software can mold to a large variety of business models it can make training difficult and long due to the complexities of the software's advanced features.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Brad C.
Industry: Staffing & Recruiting
Company size: 51-200 Employees

If you use Outlook you can use Prophet

Used Daily for 1-5 months
Reviewed on 2019/10/04
Review Source: Capterra

Overall very positive experience. The support has been great. We now have an easy to use CRM that lives in our email client that is always used.

Pros

The CRM is an integrated part of Outlook. If you didn't know better, you'd think it is a feature of Outlook.

Cons

It's only available on PCs. There are so many possibilities that it can be overwhelming.

Response from Avidian Technologies

Thanks for posting a review! I'm happy to read that you find our product helpful and easy to work with :)

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Laura M.
Industry: Marketing & Advertising
Company size: 11-50 Employees

Intuitive, Easy to Manage and Integrated

Used Weekly for 1-5 months
Reviewed on 2019/10/05
Review Source: Capterra

It lets you get going quickly and creating contacts and opportunities on the first day. We did a few hours of training and problem-solving from Avidian with a shared screen, which helped, but is a bit pricey.

Pros

The program is easy to manage and customize to your ever-changing needs. The program is also intuitive, you can mostly figure out how to use, enter and customize without a lot of assistance. It's great that it fully integrates into Outlook, where it can even create Tasks and track emails.

Cons

It feels a bit "clunky" and needs some further refinement. The user interface needs a bit more refinement. It has so many customization options and things you can do, but it's hard to unpeel and see every option.

Response from Avidian Technologies

I'm glad that you find Prophet CRM useful. Thanks for the review!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

User recommendation
8,1/10
Based on 88 user ratings
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Prophet CRM Pricing

Prophet CRM Pricing

Starting from
US$179,40/year
Free Trial
Subscription
Value for money
Value for Money
4/5
Based on 88 user ratings
Compare value for money rating with alternatives
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Prophet CRM Features

Prophet CRM Features

API
Activity Dashboard
Activity Tracking
Automatic Notifications
Calendar Management
Contact Management
Custom Fields
Customer Database
Customizable Branding
Customizable Reporting
Customizable Templates
Data Import/Export
Electronic Payments
Email Integration
Real Time Data
Reminders
Reporting & Statistics
Social Media Integration
Surveys & Feedback
Third Party Integration
Features
4/5
Based on 88 user ratings
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Categories

Additional information for Prophet CRM

Additional information for Prophet CRM

Key features of Prophet CRM

  • Check for Duplicate Contacts
  • Create and Customize Reports
  • Create and Manage Contacts in Outlook
  • Manage Sales Opportunities in Outlook
  • Send Personalized Group Emails
  • Sync Contacts Across Devices
  • Track Sales Opportunities
  • Tracking Incoming and Outgoing Email

Prophet CRM FAQs

Prophet CRM FAQs

Below are some frequently asked questions for Prophet CRM.

Q. What type of pricing plans does Prophet CRM offer?

Prophet CRM offers the following pricing plans:

Starting from: US$179,40/year

Pricing model: Subscription

Free Trial: Available

Q. What are the main features of Prophet CRM?

Prophet CRM offers the following features:

  • Check for Duplicate Contacts
  • Create and Customize Reports
  • Create and Manage Contacts in Outlook
  • Manage Sales Opportunities in Outlook
  • Send Personalized Group Emails
  • Sync Contacts Across Devices
  • Track Sales Opportunities
  • Tracking Incoming and Outgoing Email

Q. Who are the typical users of Prophet CRM?

Prophet CRM has the following typical customers:

Small Business, Large Enterprises, Freelancers, Mid Size Business

Q. What languages does Prophet CRM support?

Prophet CRM supports the following languages:

English

Q. What type of pricing plans does Prophet CRM offer?

Prophet CRM has the following pricing plans:

Subscription

Q. Does Prophet CRM support mobile devices?

Prophet CRM supports the following devices:

iPhone

Q. What other apps does Prophet CRM integrate with?

We do not have any information about what integrations Prophet CRM has

Q. What level of support does Prophet CRM offer?

Prophet CRM offers the following support options:

Knowledge Base, Online Support, Phone Support, Video Tutorials