Prophet CRM

Prophet CRM

CRM Software in Outlook

4.1/5 (74 reviews)

Prophet CRM Overview

Getting Prophet CRM for Outlook Means:

No more switching between Outlook and your CRM
No redundancy, no syncing, no time wasted
No more lost sales opportunities

Pricing

Starting from
$179.4/year
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

United States

Supported Languages

English

Prophet CRM Reviews

Overall rating
4.1/5
88% positive reviews
37
Excellent
28
Very good
5
Average
2
Poor
2
Terrible
August B.

3 years running it as a user and 3 years using as an administrator

Reviewed on 2016/09/12
Review Source: SoftwareAdvice

Pros

Scale-ability and the capability to mold to a lot of different companies business models. The vendor is good about fixing issues quickly but sometimes difficult to distinguish between an actual error and a company specific business process. There are a ton of purchasable add-on's from third parties that can and do make this a wonderful software if you have the money.

Cons

Slow to implement vendor driven Idea's Network from user ideas. The product feels extremely slow once you get used to running the system and is glitchy because of the method chosen to release updates and advancements. Vendor Runs a continuous improvement program with multiple releases a year so as they are designing new features at the same time they are cleaning errors and glitches rather than waiting a long time for advancements and a rock solid release. This could also be considered good and bad if you need an advancement, you don't have to wait! Since this software can mold to a large variety of business models it can make training difficult and long due to the complexities of the software's advanced features.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend

7.0/10
Tod T.

Prophet CRM review

Reviewed on 2016/03/11
Review Source: SoftwareAdvice

Pros

As the IT Manager for Sherwood Lumber, my responsibility is to insure the software runs smoothly and the data integration with our ERP system works correctly. The software has had very few problems. We have been able to leverage the data integration capabilities of Prophet to provide important information from our ERP system to the sales people out in the field on their cell phones and other mobile platforms. They can manage Customer information on their mobile device and changes get updated in our ERP system, which keeps our Customer Contact information accurate. Our managers are able to monitor activities in the CRM to get a better feel for the interaction between our sales people and our customers and we are able to better organize our corporate marketing because of the data we are able to collect with Prophet. The people at Prophet have been great to work with. Both their sales and technical staff are knowledgeable and professional.

Cons

I have no specific complaints about Prophet specifically. The software platform fits our CRM needs and Prophet supports us well.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Cherilyn S.

Prophet as a Sales Tool

Reviewed on 2016/04/21
Review Source

What I like best about this product is that it is easy to use, yet more complex depending upon needs. It is easily customized to meet individual business needs and allows us visibility to our entire team with regards to meetings, contacts, opportunities, etc. What I like the best about this vendor is that they are extremely responsive, very helpful and knowledgeable about their product. Their different tiers of service walk you through each element of your issue until completely resolved, which usually has a quick turn around time. They are also really helpful with training and answering all types of questions about their product. I would recommend that anyone evaluating this software should evaluate it fully, by downloading a demo and inputting test information. Itis the only way to see what it is capable of, which is a lot.

Pros

This software has many pros, including its integration with Outlook. It is easy to install, and there are lots of training sessions and videos available for use. There is no separate system to log into, it is always open and available, no passwords to get through.

Cons

Honestly, there isn't much that I don't like about the product. Sometimes it can have its quirks but the engineers at Avidian are constantly updating the software so that any issues that are encountered are fixed in constant product updates and releases.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Jon K.

Using Prophet CRM for 5 years

Reviewed on 2015/05/11
Review Source: SoftwareAdvice

Pros

I like how there are several tabs to categorize your contacts and many areas to include in depth details about each contact. I also like how you can have multiple opportunities for different customers. Obviously, syncing the software with Microsoft Outlook has huge benefits. Being able to schedule tasks that go directly to your calendar allows for a great advantage for scheduling appointments and maintaining an organized schedule.

Cons

I'd like it to be easier to see if a co-worker is working with a customer or lead. I feel like you have to manually search through a list of companies to determine if they've already been entered into the software as a contact. If there was a search bar or a way of searching cities or states that contacts are based out of, it might help minimize the time it takes to verify if someone is already doing business with a company.

Rating breakdown

Ease of Use

Likelihood to recommend

8.0/10
Jamie B.

Prophet CRM with a geographically diverse sales team

Reviewed on 2016/03/10
Review Source: SoftwareAdvice

Pros

It's a very user friendly product - it has the functionality we need along with a short learning curve for end users.

Tech support is outstanding. It's ironic that the vendor with the best tech support is the one where I need to use it the least, but for upgrades and platform changes they are outstanding.

Cons

When we were on the on-premises version if the public folder wasn't cleaned out on a regular basis the program would stop linking new data - I would have liked to have an alert or an error message for my end users. We've since moved to the hosted platform and so far there has been no downside.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Prophet CRM Pricing

Starting from
$179.4/year
Pricing options
Free Trial
Subscription
Value for money

Prophet CRM Features


  • API
  • Activity Dashboard
  • Activity Tracking
  • Automatic Notifications
  • Automatic Reminders
  • CRM Integration
  • Calendar Management
  • Contact Database
  • Custom Fields
  • Customer Database
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import/Export
  • Electronic Payments
  • Email Integration
  • Mobile Integration
  • Reporting & Statistics
  • Social Media Integration
  • Third Party Integration

Additional information for Prophet CRM

Key features of Prophet CRM

  • Check for Duplicate Contacts
  • Create and Customize Reports
  • Create and Manage Contacts in Outlook
  • Manage Sales Opportunities in Outlook
  • Send Personalized Group Emails
  • Sync Contacts Across Devices
  • Track Sales Opportunities
  • Tracking Incoming and Outgoing Email

Prophet CRM FAQs

Below are some frequently asked questions for Prophet CRM.

Q. What type of pricing plans does Prophet CRM offer?

Prophet CRM offers the following pricing plans:

Starting from: $179.4/year

Pricing model: Subscription

Free Trial: Available

Q. What are the main features of Prophet CRM?

Prophet CRM offers the following features:

  • Check for Duplicate Contacts
  • Create and Customize Reports
  • Create and Manage Contacts in Outlook
  • Manage Sales Opportunities in Outlook
  • Send Personalized Group Emails
  • Sync Contacts Across Devices
  • Track Sales Opportunities
  • Tracking Incoming and Outgoing Email

Q. Who are the typical users of Prophet CRM?

Prophet CRM has the following typical customers:

Freelancers, Large Enterprises, Mid Size Business, Small Business

Q. What languages does Prophet CRM support?

Prophet CRM supports the following languages:

English

Q. What type of pricing plans does Prophet CRM offer?

Prophet CRM has the following pricing plans:

Subscription

Q. Does Prophet CRM support mobile devices?

Prophet CRM supports the following devices:

iPhone

Q. What other apps does Prophet CRM integrate with?

We do not have any information about what integrations Prophet CRM has

Q. What level of support does Prophet CRM offer?

Prophet CRM offers the following support options:

Knowledge Base, Online Support, Phone Support, Video Tutorials