Tracker

We help recruitment firms grow and increase profitability

About Tracker

At Tracker, our mission is to help recruitment and staffing firms build better relationships, workflows, and revenue with our integrated Recruitment ATS and CRM.

Work Fast, Not Hard
Manage the entire recruitment workflow from candidate sourcing to submittal to placement and beyond with Tracker. Eliminate time consuming manual data entry and let your team move quickly through each step of the recruitment process.

Manage All Relationships
One platform to manage your candidates, client contacts and leads, job and placement records, and everything in between. Everything is connected with seamless integration, making everyone’s job easier.

Empower with Analytics
The power of Tracker is in its integration and robustness, so that all of your business information is held within a single application. Every field of data within Tracker is available to you to use in building Custom Reports using tables, charts or trend reporting. Easily see what’s going on in your recruitment and sales pipelines, in one comprehensive system.

Succeed with Support
Our Client Support Team is on call to assist whenever and wherever they can. We take pride in our support team’s ability to understand your needs, help with questions and best practices, or assist when things go wrong.

About Tracker
Like all businesses, we were looking for the best possible software to run our own recruitment company efficiently and profitably. We couldn’t find it, so we built Tracker. Over the last 12 years, we have developed Tracker into a leading cloud-based Recruitment, Applicant Tracking and CRM software provider serving the Recruitment Industry. Our culture of ‘Relationships First’ keeps us focused on building a platform that helps recruitment firms build better businesses by building better relationships.

In Closing
Our vision is to help recruitment and staffing firms grow their businesses by using Tracker to build better relationships and to run their operations more effectively--the end result being the ability to build better relationships and increase growth and profitability.


Key benefits of Tracker

Manage All Relationships - Never miss a call or activity. Track all your customer relationships and candidate information and opportunities in one centralized place
One Place For Sourcing - Never leave the system and Improve your Recruiter’s efficiency. Run fast and accurate searches for all your internal candidates and job board applicants together
Any Browser Or Mobile - Manage all of your sales, recruiting and onboarding needs in one place; anytime, anywhere
Simple To Use - From posting vacancies to Job boards to customizing your workflow, TrackerRMS Is easy to deploy and offers great ongoing and personalized support


Images

Tracker Software - Open Jobs
Tracker Software - Sourcing from Job Boards
Tracker Software - Company Org Chart
Tracker Software - Power Search
Tracker Software - Campaign Builder
Tracker Software - Tracker App
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Tracker video
Tracker Software - Open Jobs
Tracker Software - Sourcing from Job Boards
Tracker Software - Company Org Chart
Tracker Software - Power Search
Tracker Software - Campaign Builder
Tracker Software - Tracker App

Not sure about Tracker? Compare with a popular alternative

Tracker

4,7 (186)
VS.

Starting Price

US$80,00
month
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Pricing Options

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Free trial
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Features

126
86

Integrations

24
68

Ease of Use

4,5 (186)
4,5 (154)

Value for Money

4,7 (186)
4,3 (154)

Customer Service

4,8 (186)
4,5 (154)
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Reviews

Overall rating

4,7 /5
(186)
Value for Money
4,7/5
Features
4,5/5
Ease of Use
4,5/5
Customer Support
4,8/5

Already have Tracker?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 186
David
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Robust Software, Great Help if needed

Reviewed on 2022/01/26

Pros

The software works well, is intuitive. By far, the best thing about Tracker has been the support when needed. There is always someone there to help or lead me through a difficult issue. They also do constant updates, adding new features, which is nice.

Cons

The problem with all ATS is the "buckets" for contacts/placements/submittals/jobs. for reporting, the "buckets" don't talk to each other well, but Tracker is working on that.

Rachel
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

TrackerRMS Customer Service

Reviewed on 2018/04/05

Pros

This program is web based, which is wonderful and can be accessed at any time. All the information is there, at any given time and available. The ease and functionality of this product is very reassuring. However the best review I can give is in regards to my customer service. One of the customer rep is and has been amazing. She is attentive and reacts and replies immediately with help to any issue I have had. She genuinely cares about taking care of her customers and is exceptional at what she does. I am grateful she is my Client Manager. I have zero concern when I place a ticket or email her that I will not get a response and resolution basically immediately. She is simply wonderful.

Cons

This program does time out quite a bit and logs me out as well in the middle of working. We also cant always have exactly what we want immediately, there has to be some development involved at times for certain things.

Valerie
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 4.0 /10

Tracked the minimum

Reviewed on 2019/02/12

It was ok, the format was not super user friendly

It was ok, the format was not super user friendly

Pros

I did like that our text software was easily linked to tracker.

Cons

Email set up was too comlicated and never worked. Searching for information was challenging. It would only come up in certain screens and it seemed like my co workers and i could never get the same search results when we tried to

Melanie
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Major product improvements needed! But overall, pocket friendly and excellent customer...

Reviewed on 2018/05/25

It would have been great if candidates added to the long list for a particular job would not be...

It would have been great if candidates added to the long list for a particular job would not be lost after the list is cleared. There can always be a change in the job description and the candidates we thought were not a fit at first could be a fit after the update. In that case it can be easier to go to that list and shortlist candidates again.
After a reply kicks in for a posting, it would have been great to get a notification.

Pros

Tracker has excellent customer service - very personal, professional and quick to respond! We mainly dealt csr and she is amazing! Her coaching is thorough and she communicates patiently and clearly. She provided us with useful ideas in making our tracker use more effective!
Coming to the Tracker software, I must say that it is user-friendly, pocket-friendly and customizable to fit into one's needs!

Cons

Found the product a little time consuming as it does not sort data when clicking on columns. Sourcing from job sites can also be made more user friendly and a better snippet of the profile can be provided. The view of the snippet as well as the resume (it may be the font or the font size) and the alignment looks very different from the actual view of the resume.
Saving a draft is not possible like how it can me done in other email providers.
While there have been other minor hiccups every now and then, they have been corrected within 24 hours by the responsive Tracker team.

Gillian
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent

Reviewed on 2021/11/19

The experience has been wonderful and it's the client service that puts it above and beyond. From...

The experience has been wonderful and it's the client service that puts it above and beyond. From working directly with [SENSITIVE CONTENT] in the beginning to [SENSITIVE CONTENT] now, we could not be happier with the support and insight.

Pros

Using tracker changed the way we ran our daily processes. It has improved efficiency and has allowed us to grow and expand our business with ease

Cons

Looking back, the integration was a bit challenging. In hingsight, we should have adapted to what Tracker had already identified in terms of process as opposed to using our outdated ways

Showing 5 reviews of 186 Read all reviews

Tracker FAQs

Below are some frequently asked questions for Tracker.

Tracker offers the following pricing plans:

  • Starting from: US$80,00/month
  • Pricing model: Subscription
  • Free Trial: Available

With Tracker, you can build a better recruitment tool for your firm with all of the features you need. Please inquire for a custom quote and demo.

Tracker has the following typical customers:

2–10, 11–50, 51–200, 201–500

Tracker supports the following languages:

English

Tracker supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Tracker integrates with the following applications:

Broadbean, CloudCall, Daxtra, DocuSign, Gmail, Google Calendar, HubSpot CRM, Indeed, LinkedIn Recruiter, LogicMelon, Microsoft Outlook, Microsoft Teams, QuickBooks, QuickBooks Online Advanced, RightSignature, RingCentral Engage Voice, RocketReach, Sage Payroll., TextUs, Textkernel, WhatsApp, Xero, Zapier, Zipwhip

Tracker offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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