iBE.net

iBE.net

Integrated Business Environment

4.2/5 (13 reviews)

iBE.net Overview

iBE.net streamlines the management of projects, time, expenses, time-off, billing, reporting, help desk, HR, and CRM - from both web and mobile. Our fully integrated system offers groundbreaking flexibility for a cloud product. Users benefit from a customized solution tailored to their business needs, and can use as few or as many features as they want. Complete with customizable workflows and powerful analytics, iBE.net drives significant improvements in productivity and profitability.

Pricing

Starting from
$299/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Australia, Canada, Latin America, United Kingdom, United States

Supported Languages

English

iBE.net Reviews

Overall rating
4.2/5
92% positive reviews
6
Excellent
6
Very good
0
Average
1
Poor
0
Terrible
Simon H.

Using iBE in an IT services company

Used Daily for 1-5 months
Reviewed on 2017/03/15
Review Source: Capterra

We are a medium sized IT Services company with offices in the UK, Switzerland, India and Singapore. We chose iBE as a cost effective solution to replace our inefficient timesheet and expenses process and reduce the amount of manual effort involved in consolidating data and billing our clients.
As a PeopleSoft implementer, we are very familiar with HR systems and I'm delighted to be able to report that functionality wise, iBE has very good coverage. HR admin is effective dated which is good, the system is multi-company and multi-currency which was a crucial requirement for us and menu security allows us to restrict data access to only those who should see it. We've used a small implementation team (i.e. me) so it has been important to take each process in turn and make sure it is configured, data is loaded correctly and then tested thoroughly before releasing it to our consultants. The basic configuration is easy to do so long as you have a firm idea of your requirements before you start (as with any system configuration project) and the iBE guys have been very helpful with this aspect. We've implemented Absence, Expenses, and Timesheets and are looking at Staff Planning next. The help pages are extremely useful but we have developed custom user guides to show the system with our own data in it.
The mobile apps lag slightly behind in their development so I would advise a full test cycle.
I cannot fault iBE in the support they have given us; they have been extremely responsive to any enhancements we have requested and also to resolving the bugs that we have uncovered during testing and launch.

Pros

Flexibility, functionality, support provided by the vendor.

Cons

Some of the screens could be more intuitive. Mobile apps still rather immature. Security options should allow greater control than they do.

Response from Integrated Business Environment

Thanks for your review and comments. Much Appreciated!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Sam M.

Very solid product and this product will enable your business to scale

Used Daily for 1+ year
Reviewed on 2017/03/21
Review Source: Capterra

Evaluating iBE by the features for the price, there is no better product out there. We evaluated 15 PSA solutions, and iBE was the only product out there that could manage our professional service and software resale business from lead to opportunity to closure to project management to invoice. It was also the only product that could meet our requirements without major surgery. The UI takes a little getting used to, but works great for our needs. When we do find bugs or other issues, customer support has been very responsive and fixed critical issues immediately. Expect to spend some effort up front on implementation because the product is very flexible and can be implemented in many ways (without writing code), but I would highly recommend iBE to any PS organization.

Pros

Flexible, scalable and covers the PSA process from lead to invoice.

Cons

UI takes some getting used to.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Vaibhav G.

Highly Customizable product with awesome support

Reviewed on 2015/12/24
Review Source: SoftwareAdvice

Pros

It has the capability to bring my entire business on one platform and integration is seamless. I am able to manage my employees, contractors their time / expenses, resource allocations, project and task management. I was amazed how it allows me to bill my T&M, Fixed Prices, Retainer and milestones based complicated projects with a single click. Support staff is extremely responsive and knowledgable about their product.

Cons

So far we have been sailing smoothly and in case of any issues support staff helps immediately.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Colin G.

Complete solution for Time & Expenses Recording, Approval and Billing

Used Daily for 1-5 months
Reviewed on 2016/10/17
Review Source: SoftwareAdvice

We started using iBE for all billable and non billable time and expense processing and invoicing in January 2015. Our projects include straightforward Time & Materials, Fixed Price & Billable Milestone and also have more recently started using ad-hoc invoicing when required. iBE worked closely with us to help us manage any 'specific' requirements that can be required when we are delivering for very large customers with invoicing requirements that they dictate which might otherwise require us to have separate manual invoicing processes.

Pros

That it is an all in one solution, we can create invoices directly from time and expenses entered rather than having to export into another solution.

Cons

Sometimes it tries to be too helpful, defaulting in data that I have to then adjust .

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Fawn S.

Robust and highly customizable

Reviewed on 2015/12/22
Review Source: SoftwareAdvice

Pros

Designed to be adaptable to a range of business types/models, and very customizable
Very responsive customer service

Cons

With so much robustness, there is a LOT of complexity in setting up the interface; it requires a lot of learning and understanding of nuanced processes, but my customer service experience has helped to overcome the obstacles.
Documentation could use updating and expanding and on-boarding process could be streamlined

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend

9.0/10

iBE.net Pricing

Starting from
$299/month
Pricing options
Free Trial
Subscription
Value for money

Team: $299/month for 5+ users
Professional: $499/month for 25+ users
Enterprise: $749/month for 50+ users

We have clients up to 1,000 users and offer significant discounts for annual commitments and larger volumes. Contact us for a customized quote.

iBE.net Features

  • API
  • Activity Tracking
  • Auditing
  • Compliance Management
  • Document Storage
  • Invoice Management
  • Real Time Data
  • Reporting & Statistics
  • Workflow Management

  • Activity Dashboard
  • Audit Trail
  • Automatic Notifications
  • Custom Fields
  • Customizable Reporting
  • Data Import/Export
  • Inventory Management
  • Inventory Tracking
  • Monitoring
  • Real Time Reporting
  • Third Party Integration

Additional information for iBE.net

Key features of iBE.net

  • Absence & leave management
  • Access control
  • Accounting integration
  • Accounting management
  • Activity management
  • Activity tracking
  • Application integration
  • Approval process control
  • Assignment management
  • Auditing
  • Bank & credit card integration
  • Billable hours tracking
  • Billing & invoicing
  • CRM integration
  • Categorization
  • Client management
  • Collaboration tools
  • Collaborative workspace
  • Commenting
  • Communication management
  • Compliance management
  • Configurable workflows
  • Contact management
  • Customer support & ticket management
  • Customizable approvals
  • Dashboard creation
  • Data import
  • Data synchronization
  • Data visualization
  • Document storage
  • Document tracking
  • Drag & drop interface
  • Email integration
  • Employee management
  • Expense Management
  • Expense tracking
  • HR management
  • Help desk management
  • Incoming call tracking
  • Invoice management
  • Leads management
  • Leave tracking
  • Mobile access
  • Multi entity & multi-currency
  • Offline access
  • Opportunities management
  • Overtime tracking
  • Performance management
  • Performance reports
  • Progress tracking
  • Project management
  • Project templates
  • Projections
  • QuickBooks integration
  • Real time data
  • Real-time alerts
  • Real-time messaging
  • Receipt management
  • Records management
  • Reimbursement management
  • Reporting & analytics (dashboards)
  • Reporting & statistics
  • Role-based permissions
  • SAP integration
  • SSL security
  • Sales pipeline management
  • Salesforce integration
  • Search functionality
  • Self-service tools
  • Service level agreement tracking & reporting
  • Single user sign-on for mobile & web apps
  • Support ticket tracking
  • Task management
  • Template management
  • Ticket status tracking
  • Time & attendance tracking
  • Time & expense tracking
  • Time off requests
  • Timesheets
  • VAT supported
  • Vacation tracking
  • Widgets
  • Work history
  • Workflow management

Benefits

  • Fully integrated features accessible via mobile or web.
  • Easy to use and easy to get started with minimal deployment effort and cost.
  • Industry best practices already built in by professional services industry experts.
  • Flexible and customizable for specific businesses.
  • Dedicated customer support representative for every account.

  • iBE.net FAQs

    Below are some frequently asked questions for iBE.net.

    Q. What type of pricing plans does iBE.net offer?

    iBE.net offers the following pricing plans:

    Starting from: $299/month

    Pricing model: Subscription

    Free Trial: Available

    Team: $299/month for 5+ users
    Professional: $499/month for 25+ users
    Enterprise: $749/month for 50+ users

    We have clients up to 1,000 users and offer significant discounts for annual commitments and larger volumes. Contact us for a customized quote.

    Q. What are the main features of iBE.net?

    iBE.net offers the following features:

    • Absence & leave management
    • Access control
    • Accounting integration
    • Accounting management
    • Activity management
    • Activity tracking
    • Application integration
    • Approval process control
    • Assignment management
    • Auditing
    • Bank & credit card integration
    • Billable hours tracking
    • Billing & invoicing
    • CRM integration
    • Categorization
    • Client management
    • Collaboration tools
    • Collaborative workspace
    • Commenting
    • Communication management
    • Compliance management
    • Configurable workflows
    • Contact management
    • Customer support & ticket management
    • Customizable approvals
    • Dashboard creation
    • Data import
    • Data synchronization
    • Data visualization
    • Document storage
    • Document tracking
    • Drag & drop interface
    • Email integration
    • Employee management
    • Expense Management
    • Expense tracking
    • HR management
    • Help desk management
    • Incoming call tracking
    • Invoice management
    • Leads management
    • Leave tracking
    • Mobile access
    • Multi entity & multi-currency
    • Offline access
    • Opportunities management
    • Overtime tracking
    • Performance management
    • Performance reports
    • Progress tracking
    • Project management
    • Project templates
    • Projections
    • QuickBooks integration
    • Real time data
    • Real-time alerts
    • Real-time messaging
    • Receipt management
    • Records management
    • Reimbursement management
    • Reporting & analytics (dashboards)
    • Reporting & statistics
    • Role-based permissions
    • SAP integration
    • SSL security
    • Sales pipeline management
    • Salesforce integration
    • Search functionality
    • Self-service tools
    • Service level agreement tracking & reporting
    • Single user sign-on for mobile & web apps
    • Support ticket tracking
    • Task management
    • Template management
    • Ticket status tracking
    • Time & attendance tracking
    • Time & expense tracking
    • Time off requests
    • Timesheets
    • VAT supported
    • Vacation tracking
    • Widgets
    • Work history
    • Workflow management

    Q. Who are the typical users of iBE.net?

    iBE.net has the following typical customers:

    Large Enterprises, Mid Size Business, Non Profit, Small Business

    Q. What languages does iBE.net support?

    iBE.net supports the following languages:

    English

    Q. What type of pricing plans does iBE.net offer?

    iBE.net has the following pricing plans:

    Subscription

    Q. Does iBE.net support mobile devices?

    iBE.net supports the following devices:

    Android, iPhone

    Q. What other apps does iBE.net integrate with?

    iBE.net integrates with the following applications:

    G Suite, QuickBooks Online, QuickBooks Online, Sage 50 Canada, Salesforce Sales Cloud

    Q. What level of support does iBE.net offer?

    iBE.net offers the following support options:

    FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials