Lodgify
About Lodgify
Lodgify is the #1 All-In-One Vacation Rental Software that simplifies the process of managing a vacation rental business. Easily create a bookable website, synchronize property data and availability across other channels, and manage all tasks, guest reservations, and communications in one place.
Connect to top booking platforms like Google Vacation Rentals, Airbnb, Vrbo, Booking.com, Expedia, and more with our Channel manager. Streamline housekeeping and task management with our intuitive app, and centralize guest communications with our unified inbox, managing all interactions, from a single, user-friendly platform. Automate every aspect of your vacation rental business in one centralized platform.
Whether you own a single vacation rental or manage 500+ properties, Lodgify has the tools for you to increase bookings, save time, and maximize revenue. Experience Lodgify with a free 7-day trial and benefit from free onboarding support, backed by our excellent customer service team, dedicated to your success.
Key benefits of Lodgify
Grow your bookings and scale your vacation rental business with Lodgify's website builder.
Save time and effort by automating your bookings, tasks finances, and more in one centralized platform.
Easily connect with top booking platforms like Google Vacation Rentals, Airbnb, Vrbo, Booking.com, Expedia, and more with our Channel Manager.
Easily take payments with our built-in vacation rental software.
Manage reservations on the go and simplify guest communications.
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Reviews
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- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
A game changer for vacation rentals
Reviewed on 2018/01/04
Pros
Relatively simple to use. I was able to set up my site and reservation system in less than a week. Site works extremely well on mobile devices (which is huge). I am starting to get a lot of direct online bookings which is amazing. The customer service is very good - I have asked several detailed how-to questions. In one case, I wanted to do something that is not part of the Lodgify product. The service rep researched other ways to accomplish the task and integrate into my site. She sent me detailed instructions and even links to assist me. Not many companies will take the time to do that!
Finally, the workflow aspect of the reservation system is a huge time saver. It is so nice to be able to set up automatic payment reminders, send rental agreements and canned emails automatically! Gives me time to worry about running my business and expanding the website instead of doing all the manual processes associated with bookings.
Cons
Some of the widgets are a little restrictive. I have managed to work around most of them.
My only other complaint is that if you respond to an inquiry with a quote, the system automatically blocks the dates with a tentative booking. I sync my HomeAway, VRBO etc calendars with my Lodgify calendar, so the tentative block causes those calendars to show unavailable. In this business, the conversion rate on inquiries is not high enough to block dates simply because someone sent an inquiry.
Response from Lodgify
Hi Deanna, thank you for reviewing your Lodgify experience. We're happy to hear how quickly and easily you were able to get your website up and running.
It's a very positive sign you are already achieving direct bookings on your website, we hope this continues to make up an even larger portion of your reservations this year!
We're glad our agents were able to go above and beyond to help you find the solution to your query. We look forward to seeing you expand your website throughout 2018!
Regarding the tentative booking on inquiries, we have recently updated our system and now, inside your policy settings, you can decide the quote expiry time. The default is one week, but you can change this to suit your properties. If the guest does not accept the quote within this time frame, your calendar will automatically be re-opened. For further details on this matter, please get in touch with your support agent.
Have a great booking-filled year! The Lodgify Team
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
So far, so good
Reviewed on 2024/02/21
[sensitive content hidden] was great with the onboarding and the product looks very robust but easy...
[sensitive content hidden] was great with the onboarding and the product looks very robust but easy to use. Time will tell but things could not have started off any better!
Pros
The ability to consolidate multiple properties across multiple platforms.
Cons
The interface with VRBO was a little more of a challenge than Air BnB but that is very likely the fault of VRBO....
Alternatives Considered
HostawayReasons for Switching to Lodgify
The Lodgify product looked to be a better value.Response from Lodgify
Hi Stephen,
Thank you for sharing your experience with Lodgify! We're thrilled to hear that you find our platform robust yet easy to use, and we appreciate your positive feedback about our team's onboarding assistance.
Regarding the interface with VRBO, we understand that integrating with different platforms can sometimes present challenges. We're constantly working to improve our integrations to ensure a seamless experience for our users.
If you ever have any questions or need further assistance as you continue using our platform, please don't hesitate to reach out. We're here to help!
Best regards,
The Lodgify Team
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Not suitable for professional use
Reviewed on 2023/07/21
After more than 2 years of usage, my opinion is that this product is suitable for personal use with...
After more than 2 years of usage, my opinion is that this product is suitable for personal use with a limited number of listings, but it falls short in terms of reliability for professional purposes. Significant improvements are necessary to make it suitable for professional use. I have encountered numerous critical issues that caused trouble with customers and have yet to be resolved. It is impossible to use it effectively in a team, as no team member is able to manage the inbox. The accounting aspect is also unreliable, with confusing fee discrepancies.
Pros
the good point is that it is easy to use and has a nice design -
Cons
Riddled with bugs, this platform has caused me significant issues with customers, making it quite troublesome. As a team, we are unable to use it effectively since we have to share the same account, and none of us have access to the inbox. Additionally, while I also use Pricelabs, some of its features do not integrate smoothly with Lodgify, rendering it practically unusable.
Response from Lodgify
Hello Fabien,
We apologize for any inconvenience you've experienced and appreciate your feedback. We're continuously working to improve our platform's reliability and functionality. We've noted your concerns regarding notifications and team collaboration, and we're actively addressing them. Our team is also working to resolve the booking.com payment link issue you've encountered.
We value your business and are committed to making your experience with Lodgify more professional and dependable. If you have any further questions or issues, please don't hesitate to reach out to our support team. Your satisfaction is our priority.
Best wishes,
The Lodgify Team.
- Industry: Hospitality
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Infinitely better than Guesty
Reviewed on 2024/03/10
Very impressed. My previous PMS was acquired by Guesty. Rubbish support, terrible UI, didn’t do...
Very impressed. My previous PMS was acquired by Guesty. Rubbish support, terrible UI, didn’t do basic things like send invoices.
Lodgify is light and day better. My only gripe aside 1% stripe fee is migration. It took days as Lodgify automate nothing.
Ho hum. I’m here now and it’s great. Onwards!
Pros
UI is super simple. It’s a joy to use. User centred design.
Cons
1% stripe charge is masked and a bit of a bait and switch.
Response from Lodgify
Hi Robin,
Thank you for taking the time to share your experience with us!
We understand that migration can sometimes be challenging, and we appreciate your patience during this process. Your satisfaction is our priority, and we're here to support you every step of the way as you continue to enjoy the benefits of Lodgify.
If you have any further questions or feedback, please don't hesitate to reach out to us directly. We're here to help!
Best regards,
The Lodgify Team
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great job by Andrew!
Reviewed on 2024/06/20
Pros
It's functionality to connect with Airbnb & Vrbo as well as the integration with our website. All in one platform!
Cons
It's a little difficult to navigate at first, but [sensitive content hidden] my onboarding specialist answered all my questions!
Response from Lodgify
Hi Morgan,
Thank you for your detailed feedback! We're thrilled to hear that Andrew did a great job assisting you. We're glad you're finding the functionality to connect with Airbnb & Vrbo useful, along with the website integration, valuable in our all-in-one platform.
We appreciate your comments on the initial navigation challenge, and we're pleased that your onboarding specialist could address all your questions. If you need further assistance or have any more insights to share, please feel free to reach out.
Best regards,
The Lodgify team
Lodgify FAQs
Below are some frequently asked questions for Lodgify.Q. What type of pricing plans does Lodgify offer?
Lodgify offers the following pricing plans:
- Starting from: US$20.00/month
- Pricing model: Subscription
- Free Trial: Available
Lodgify offers scalable subscription plans based on a monthly fee, for both vacation rental owners and managers with 1 to 500+ properties. No set-up fees and no commissions.
Q. Who are the typical users of Lodgify?
Lodgify has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Lodgify support?
Lodgify supports the following languages:
English, European Portuguese, French, German, Italian, Spanish
Q. Does Lodgify support mobile devices?
Lodgify supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Lodgify integrate with?
Lodgify integrates with the following applications:
Beyond, Booking, Breezeway, CheckIn, Chekin App, DACK, Doinn, Duve, Enso Connect, Folio, Google Analytics 360, Google Calendar, Google Maps, HostAI, Jervis systems, Lynx, Mailchimp, Meta for Business, PayPal, PriceLab, PriceLabs, ResortCleaning, Revyoos, Segment, StayFi, Stripe, Tidy, Touch Stay, Turno, Vikey, Vrbo, Zapier
Q. What level of support does Lodgify offer?
Lodgify offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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