Lodgify

Vacation Rental Software with a Website Builder

4,3 /5 (292 reviews) Write a Review!

Lodgify Overview

What is Lodgify?

Lodgify is a vacation rental software with an all-in-one solution that allows owners and property managers to easily create their own vacation rental website and accept online bookings. Owners can manage all reservations from one place and synchronize property data with their booking channels. Whether you own a single vacation rental or manage 500+ vacation properties, Lodgify has the right tools for you to increase your online bookings and simplify the management of your business.

Lodgify Overview

Pricing

Starting from
US$11,00/month

Pricing options

Free Trial
Subscription
Value for money

Lodgify offers scalable subscription plans based on a monthly fee, for both vacation rental owners and managers with 1 to 500+ properties. No set-up fees and no commissions.


Lodgify Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico
Supported Languages
English, French, German, Italian, Spanish

Media

Vacation rental website template
Booking engine
Booking Engine
Vacation rental website template
Vacation rental website template
Vacation rental website template
Lodgify video Lodgify screenshot: Vacation rental website template Lodgify screenshot: Booking engine Lodgify screenshot: Booking Engine Lodgify screenshot: Vacation rental website template Lodgify screenshot: Vacation rental website template Lodgify screenshot: Vacation rental website template

Lodgify Reviews

Lodgify Reviews

Overall rating
4,3
/
5
Excellent
165

Very good
89

Average
21

Poor
7

Terrible
10

Value for Money
4,4
Features
4,1
Ease of Use
4,3
Customer Support
4,3
87% recommended this app
Deanna Q.

A game changer for vacation rentals


Linda H.

Great for taking direct bookings and great integration with multiple channels and pricing...

Have received quite a few direct bookings for which I charge more but still save the guests money since the AirBnB guest fee is very high.


Guillermo R.

Very good software compared with others!

Overall it is a good software for what they charged. There are other software with more features but they killed you in regards of pricing. Lodgify it is very good for the price and it works , something important because there are many other softwares that are a disaster like Ciirus for example.


Verified Reviewer

The Most Clunky Support System Possible

I am not sure why I even need this software.
You can list your properties with VRBO and airbnb and synch them via ical.
You can buy your own web domain and pay for a hosting/website builder service.
You can then link that to Stripe for payment.
I have a couple of months more paid for, but so far I am not seeing enough of a benefit to warrant all the complications with tech and the instability of synching.


Jessica G.

Incredible Vacation Rental Software

I am so happy with my investment in Lodgify. It costs a bit more than other booking software - but it's worth it. If you are looking at your options - buy this!

This is a progressive, caring company that is working daily to provide a great product and service. My husband and I bought Lodgify to manage our vacation rental ourselves and we are up 40% this year. Amazing.


Deanna Q.

A game changer for vacation rentals

Used Daily for 1+ year
Reviewed on 2018/01/04
Review Source: Capterra

Pros

Relatively simple to use. I was able to set up my site and reservation system in less than a week. Site works extremely well on mobile devices (which is huge). I am starting to get a lot of direct online bookings which is amazing. The customer service is very good - I have asked several detailed how-to questions. In one case, I wanted to do something that is not part of the Lodgify product. The service rep researched other ways to accomplish the task and integrate into my site. She sent me detailed instructions and even links to assist me. Not many companies will take the time to do that!

Finally, the workflow aspect of the reservation system is a huge time saver. It is so nice to be able to set up automatic payment reminders, send rental agreements and canned emails automatically! Gives me time to worry about running my business and expanding the website instead of doing all the manual processes associated with bookings.

Cons

Some of the widgets are a little restrictive. I have managed to work around most of them.

My only other complaint is that if you respond to an inquiry with a quote, the system automatically blocks the dates with a tentative booking. I sync my HomeAway, VRBO etc calendars with my Lodgify calendar, so the tentative block causes those calendars to show unavailable. In this business, the conversion rate on inquiries is not high enough to block dates simply because someone sent an inquiry.

Response from Lodgify

Hi Deanna, thank you for reviewing your Lodgify experience. We're happy to hear how quickly and easily you were able to get your website up and running.

It's a very positive sign you are already achieving direct bookings on your website, we hope this continues to make up an even larger portion of your reservations this year!

We're glad our agents were able to go above and beyond to help you find the solution to your query. We look forward to seeing you expand your website throughout 2018!

Regarding the tentative booking on inquiries, we have recently updated our system and now, inside your policy settings, you can decide the quote expiry time. The default is one week, but you can change this to suit your properties. If the guest does not accept the quote within this time frame, your calendar will automatically be re-opened. For further details on this matter, please get in touch with your support agent.

Have a great booking-filled year! The Lodgify Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Linda H.
Industry: Real Estate
Company size: 2-10 Employees

Great for taking direct bookings and great integration with multiple channels and pricing software.

Used Daily for 1+ year
Reviewed on 2020/02/07
Review Source: Capterra

Have received quite a few direct bookings for which I charge more but still save the guests money since the AirBnB guest fee is very high.

Pros

• Website was really easy to set up to take direct bookings and allows customization. I set it up on my own and had it ready to go in just a couple of days.
• Great blogs with tips on set up and other ways to improve your business.
• Integration with Pricelabs, AirBnB, VRBO, and booking.com are great - Lodgify takes prices from pricelabs and moves those to VRBO since VRBO and pricelabs do not have integration
• Payment processing is expensive but works well
• New integrations and features happen quite often
• Customer support is very responsive
I first tried Tokeet, then Beds24 and then switched to Lodgify which has been much better.

Cons

• Software doesn't allow monthly automatic charging for guests who book for a few months at a time which is something AirBnB does so makes it hard to convert these types of guests to direct bookings. Contractors get paid monthly from their company so want to be able to pay monthly also so I need to manage these payments manually.
• There is an ability to create canned messages but no way to schedule these to send automatically. There should be a way to send messages automatically when a booking is made, before and after check-in for example. I use SmartBnB for this now which works great for AirBnB and VRBO but doesn't help for direct bookings.

Response from Lodgify

Hey Linda, Thanks for your kind feedback about our software and our team. We're so pleased that even after a year, your business still directly benefits from the regular updates we carry out. It's also great to hear you enjoy our free content!
Thank you for remaining a loyal Lodgify user, we'll keep working hard to improve our software. Best wishes, The Lodgify Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Guillermo R.
Industry: Hospitality
Company size: 2-10 Employees

Very good software compared with others!

Used Daily for 1-5 months
Reviewed on 2020/10/20
Review Source: Capterra

Overall it is a good software for what they charged. There are other software with more features but they killed you in regards of pricing. Lodgify it is very good for the price and it works , something important because there are many other softwares that are a disaster like Ciirus for example.

Pros

Everything it is synchronized with main channels ( airbnb, booking, expedia , homeaway) . It is very easy to use it , the app works very good too and the implementation was easy

Cons

It has a few errors, especially once you make an accounting statement . Then the notifications you can synchronized it but you don’t receive what the system it is sending to the clients . You can’t move reservations from one apartment to the other one.

Response from Lodgify

Hey Guillermo, thanks for your kind feedback about our software! We love that you were easily able to sync all your booking channels. We also love that you're enjoying our product overall. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We'll continue to improve our product to maintain our position as the best solution out there for vacation rental owners. All the best, the Lodgify Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Verified Reviewer
Industry: Leisure, Travel & Tourism
Company size: Self Employed

The Most Clunky Support System Possible

Used Daily for 1-5 months
Reviewed on 2020/06/09
Review Source: GetApp

I am not sure why I even need this software.
You can list your properties with VRBO and airbnb and synch them via ical.
You can buy your own web domain and pay for a hosting/website builder service.
You can then link that to Stripe for payment.
I have a couple of months more paid for, but so far I am not seeing enough of a benefit to warrant all the complications with tech and the instability of synching.

Pros

The onboarding process was very professional and responsive. I was given tons of information in a short time, but the person helping me was nice and efficient.

Cons

After the onboarding process, you are left to figure it out on your own. The phone number to support rings three times and then hangs up on you. I tried multiple times over many days. I finally was able to call sales and get them to connect me. Email support is lacking. You send them an email. For example, I had double bookings - something I was told could not happen - and so that was a bit of an emergency for me. I had no choice but to send an email. The next day I received an email letting me know they had received and would get back to me. The following day I received an email giving me a short response that did not help my issue. And then I've gone through that infuriating process over and over. When I've asked if they have any property manager support people, they have not replied. They do not. The software itself is ok but so far doesn't synch well. Also, I lost having VRBO pay taxes by adding Lodgify into the equation.

Response from Lodgify

Hi, we're sorry to hear you had such a frustrating experience, but we really appreciate you bringing this issue to our attention. We pride ourselves on great customer service and will therefore be looking into this case and hope to resolve it promptly and accurately. All the best, the Lodgify Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 2.0/10

Jessica G.
Industry: Leisure, Travel & Tourism
Company size: 2-10 Employees

Incredible Vacation Rental Software

Used Daily for 6-12 months
Reviewed on 2020/09/16
Review Source: Capterra

I am so happy with my investment in Lodgify. It costs a bit more than other booking software - but it's worth it. If you are looking at your options - buy this!

This is a progressive, caring company that is working daily to provide a great product and service. My husband and I bought Lodgify to manage our vacation rental ourselves and we are up 40% this year. Amazing.

Pros

I am super impressed with Lodgify. I purchased it to start managing our vacation rental home ourselves and it has been so impressive from the start. The automated payment feature is a standout - people book and the system collects split payments for you before they arrive. The automated email and Guest App is also radically reducing the time spent answering emails and phone calls. It also automatically synchs with Airbnb wonderfully so there's no double bookings - and you can manage your airbnb bookings though Lodgify too. And the knowledge base and help centre is full of answers to help you navigate around.

Cons

I can't say there is anything I haven't liked. There's been a couple of little bugs and the support team always fix it or answer my queries in 24 hours. The support team is so efficient and helpful.

Response from Lodgify

Hey Jessica, thank you for your kind review! Our staff will definitely be happy to read what you wrote. It's great to know that you've had a positive experience using Lodgify, from the features we offer to the customer service. Comments like yours reaffirm the hard work we put in every day and we appreciate it. Best wishes, the Lodgify Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

User recommendation
8,7/10
Based on 292 user ratings
Compare user recommendation rating with alternatives
Compare with alternatives

Lodgify Pricing

Lodgify Pricing

Starting from
US$11,00/month
Free Trial
Subscription
Value for money

Lodgify offers scalable subscription plans based on a monthly fee, for both vacation rental owners and managers with 1 to 500+ properties. No set-up fees and no commissions.

Lodgify offers scalable subscription plans based on a monthly fee, for both vacation rental owners and managers with 1 to 500+ properties. No set-up fees and no commissions.

Value for Money
4,4/5
Based on 292 user ratings
Compare value for money rating with alternatives
Compare with alternatives

Lodgify Features

Lodgify Features

API
Accounting Integration
Activity Dashboard
Activity Tracking
Automatic Notifications
Billing & Invoicing
Calendar Management
Customer Database
Customizable Reporting
Data Import/Export
Document Management
Document Storage
Electronic Payments
Inventory Management
Inventory Tracking
Invoice Management
Reminders
Reporting & Statistics
Search Functionality
Third Party Integration
Features
4,1/5
Based on 292 user ratings
Compare features rating with alternatives
Compare with alternatives

Categories

Additional information for Lodgify

Additional information for Lodgify

Key features of Lodgify

  • Activity Dashboard
  • Application Integration
  • Automatic Notifications
  • Availability Management
  • Booking System
  • Calendar Management
  • Calendar Sync with Google
  • Channel Manager
  • Credit Card Integration
  • Credit Card Processing
  • Customizable Templates
  • Drag & Drop Interface
  • Drip Email Marketing
  • Electronic Payments
  • Email Templates
  • Event Triggered Email
  • Marketing & SEO
  • Multi-Channel Management
  • Multi-Currency
  • Online Booking Integration
  • Real Time Notifications
  • Reservation System
  • Reservations Management
  • Room Booking
  • SEO Management
  • Scheduled Emails
  • Support & Hosting
  • Template Management
  • Third Party Integration
  • Tracking Features
  • Web Analytics
  • Web Design
  • Website Builder
  • Website Integration

Benefits

Lodgify’s stong, browser-based service enables vacation rental owners and managers to easily create a website for their properties and manage their reservations in real-time, without paying commission.

Lodgify FAQs

Lodgify FAQs

Below are some frequently asked questions for Lodgify.

Q. What type of pricing plans does Lodgify offer?

Lodgify offers the following pricing plans:

Starting from: US$11,00/month

Pricing model: Subscription

Free Trial: Available

Lodgify offers scalable subscription plans based on a monthly fee, for both vacation rental owners and managers with 1 to 500+ properties. No set-up fees and no commissions.

Q. What are the main features of Lodgify?

Lodgify offers the following features:

  • Activity Dashboard
  • Application Integration
  • Automatic Notifications
  • Availability Management
  • Booking System
  • Calendar Management
  • Calendar Sync with Google
  • Channel Manager
  • Credit Card Integration
  • Credit Card Processing
  • Customizable Templates
  • Drag & Drop Interface
  • Drip Email Marketing
  • Electronic Payments
  • Email Templates
  • Event Triggered Email
  • Marketing & SEO
  • Multi-Channel Management
  • Multi-Currency
  • Online Booking Integration
  • Real Time Notifications
  • Reservation System
  • Reservations Management
  • Room Booking
  • SEO Management
  • Scheduled Emails
  • Support & Hosting
  • Template Management
  • Third Party Integration
  • Tracking Features
  • Web Analytics
  • Web Design
  • Website Builder
  • Website Integration

Q. Who are the typical users of Lodgify?

Lodgify has the following typical customers:

Small Business, Large Enterprises, Freelancers, Mid Size Business

Q. What languages does Lodgify support?

Lodgify supports the following languages:

English, French, German, Italian, Spanish

Q. What type of pricing plans does Lodgify offer?

Lodgify has the following pricing plans:

Subscription

Q. Does Lodgify support mobile devices?

Lodgify supports the following devices:

Android, iPhone, iPad

Q. What other apps does Lodgify integrate with?

Lodgify integrates with the following applications:

Facebook, Google Analytics, Google Calendar, Google Maps, Mailchimp, PayPal, Segment, Stripe, Wishbox, Zapier

Q. What level of support does Lodgify offer?

Lodgify offers the following support options:

FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials