About Lodgify
Lodgify is a vacation rental software with an all-in-one solution that allows owners and property managers to easily create their own vacation rental website and accept online bookings. Owners can manage all reservations from one place and synchronize property data with their booking channels. Whether you own a single vacation rental or manage 500+ vacation properties, Lodgify has the right tools for you to increase your online bookings and simplify the management of your business.
Pricing starting from:
US$11,00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Lodgify
Key benefits of Lodgify
Lodgify’s stong, browser-based service enables vacation rental owners and managers to easily create a website for their properties and manage their reservations in real-time, without paying commission.
Devices
Business size
Markets
Argentina, Austria, Australia, Brazil, Canada, Switzerland, China, Cyprus, Germany, Spain, France, United Kingdom, Greece, Croatia, Indonesia, Ireland, India, Italy, Japan, Malta, Mexico, Netherlands, New Zealand, Portugal, Singapore, United States and 21 others
Supported Languages
English, French, German, Italian, Spanish
Pricing starting from:
US$11,00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Lodgify
Images
Features
Total features of Lodgify: 57
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Reviews
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- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
A game changer for vacation rentals
Reviewed on 2018/01/04
Pros
Relatively simple to use. I was able to set up my site and reservation system in less than a week. Site works extremely well on mobile devices (which is huge). I am starting to get a lot of direct online bookings which is amazing. The customer service is very good - I have asked several detailed how-to questions. In one case, I wanted to do something that is not part of the Lodgify product. The service rep researched other ways to accomplish the task and integrate into my site. She sent me detailed instructions and even links to assist me. Not many companies will take the time to do that!
Finally, the workflow aspect of the reservation system is a huge time saver. It is so nice to be able to set up automatic payment reminders, send rental agreements and canned emails automatically! Gives me time to worry about running my business and expanding the website instead of doing all the manual processes associated with bookings.
Cons
Some of the widgets are a little restrictive. I have managed to work around most of them.
My only other complaint is that if you respond to an inquiry with a quote, the system automatically blocks the dates with a tentative booking. I sync my HomeAway, VRBO etc calendars with my Lodgify calendar, so the tentative block causes those calendars to show unavailable. In this business, the conversion rate on inquiries is not high enough to block dates simply because someone sent an inquiry.
Response from Lodgify
Hi Deanna, thank you for reviewing your Lodgify experience. We're happy to hear how quickly and easily you were able to get your website up and running.
It's a very positive sign you are already achieving direct bookings on your website, we hope this continues to make up an even larger portion of your reservations this year!
We're glad our agents were able to go above and beyond to help you find the solution to your query. We look forward to seeing you expand your website throughout 2018!
Regarding the tentative booking on inquiries, we have recently updated our system and now, inside your policy settings, you can decide the quote expiry time. The default is one week, but you can change this to suit your properties. If the guest does not accept the quote within this time frame, your calendar will automatically be re-opened. For further details on this matter, please get in touch with your support agent.
Have a great booking-filled year! The Lodgify Team
- Industry: Hospitality
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Customer Service
Reviewed on 2022/05/03
Very good.
Very good.
Pros
It is relatively easy to use for a person who is only moderately computer literate - myself -
However if we had a problem with anything, then we just emailed or phoned the customer service team who have been brilliant and patient with us. Nothing was too much trouble.
Cons
I have not found anything not to like. The system is straightforward and easy to use.
Response from Lodgify
Hi Olivia,
Thank you for your feedback about our services. We are thrilled that you are loving your experience and that you have found an easy-to-use solution with Lodgify.
Best Wishes,
The Lodgify Team
- Industry: Leisure, Travel & Tourism
- Company size: 2-10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Terrible company
Reviewed on 2020/02/14
Initially (years ago) was good customer service/account managers. Now its possibly the worst...
Initially (years ago) was good customer service/account managers. Now its possibly the worst company ive had to deal with. Completely arrogant, not interested and focused on profits not the product/experience.
Ask for help and expect to be told that they will be increasing the price.. contact senior management and expect your emails to be read and ignored.
Dont get sucked in... plenty of better alternatives! We switched our properties to Tokeet and it is allot cheaper, has more features and amazing customer support. I doubt Lodgify will survive long with their attitude towards their clients.
Pros
Reservation system is okay but does not help if they provide a terrible website that does not convert
Cons
Customer service is horrible! Greedy company only care about increasing their profits (years ago this was not the case) they seem to think and act like they are a large corporation now and dont need to help you.
Alternatives Considered
TokeetReasons for Choosing Lodgify
Tokeet is a far superior product and offers a far superior support and allot cheaper! Its a no brainer to leave Lodgify and goto Tokeet.Switched From
TokeetReasons for Switching to Lodgify
It was a fair price and had good support (4 years ago)Response from Lodgify
Hey Chris, we're sorry to hear you had such a frustrating experience, but we really appreciate you bringing this issue to our attention. We set a high standard for ourselves, and we're sorry that your experience at Lodgify didn't quite match your expectations. We're currently experiencing a higher volume of requests than usual but I can assure you that we're doing our best to get back on track and will always respond between 24-48h. We'd like the opportunity to investigate your feedback further. Please reach out to me at your leisure so we can make it right: [email protected]
- Industry: Hospitality
- Company size: 2-10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Loving Lodgify
Reviewed on 2022/03/21
I love Lodgify. I recently moved over my 2nd property and an 99% sure I'll onboard our 3rd property...
I love Lodgify. I recently moved over my 2nd property and an 99% sure I'll onboard our 3rd property in the summer. [SENSITIVE CONTENT] was a fabulous onboarding specialist.
Pros
Lodgify is very user friendly and I love that you can do a lot yourself.
Cons
Customizing the checkout page and think improving the website builder would be helpful. You can really only change things if you know how to write code.
Reasons for Choosing Lodgify
Loved using Lodgify for Dye House. LH was inaccurate when it comes to pulling reports, $ never tied out correctly. Many limitations to the system.Switched From
Little HotelierReasons for Switching to Lodgify
Ease of using the system, custom and automatic email notifications to clientsResponse from Lodgify
Hello Valerie,
Thank you so much for your wonderful review about our software and our team. We are glad that you found an easy and integrative solution for your vacation rental business. Can't wait for you to onboard your third property!
Best Wishes,
the Lodgify Team
- Industry: Hospitality
- Company size: Self Employed
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Lots of Options
Reviewed on 2022/01/06
My overall experience is positive and I am staying with Lodgify. I just wish their service response...
My overall experience is positive and I am staying with Lodgify. I just wish their service response time was better.
Pros
I like the integration of the reservation system into my website and the API with Airbnb and VRBO.
Cons
I am not very impressed with customer service. No one ever answers the phone which requires that I email them and wait for a response. It's not conducive to getting things resolved immediately. Their email responses are very informative but it's just not a quick method.
Reasons for Switching to Lodgify
I liked their integration for my website better.Response from Lodgify
Hi Don, thanks for your kind feedback about our software! We love that you were easily able to create your own website and sync all your booking channels. We're gutted you feel that we missed the mark with response times. We put customer experience and satisfaction as our priority, and your review pushes us to do better. We'll use your feedback to make us better and to ensure you don't feel that way again! Best regards, The Lodgify Team
Lodgify FAQs
Below are some frequently asked questions for Lodgify.Q. What type of pricing plans does Lodgify offer?
Lodgify offers the following pricing plans:
- Starting from: US$11,00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Lodgify offers scalable subscription plans based on a monthly fee, for both vacation rental owners and managers with 1 to 500+ properties. No set-up fees and no commissions.
Q. Who are the typical users of Lodgify?
Lodgify has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000
Q. What languages does Lodgify support?
Lodgify supports the following languages:
English, French, German, Italian, Spanish
Q. Does Lodgify support mobile devices?
Lodgify supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Lodgify integrate with?
Lodgify integrates with the following applications:
Chekin App, Google Analytics 360, Google Calendar, Google Maps, Lynx, Mailchimp, Meta for Business, PayPal, PriceLab, Revyoos, Segment, Stripe, Zapier, iCalendar
Q. What level of support does Lodgify offer?
Lodgify offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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