VolunteerLocal

VolunteerLocal - effortlessly manage & schedule volunteers

4,8 /5 (104 reviews) Write a Review!

VolunteerLocal Overview

What is VolunteerLocal?

Still using spreadsheets to manage your volunteers? Google Forms and back-and-forth email chains? Perhaps you've even tried an online solution but found it to be more cumbersome and confusing than helpful?

Let us show you another way. VolunteerLocal is the best, simplest and most powerful online solution for volunteer scheduling, coordination, communication and retention. It's easy-to-use, which means no learning curve for your or your fellow staffers - and friendly to your volunteers, too: we don't require them to create usernames/passwords to sign-up.

We care about user experience (that's you!) and volunteer experience. That's why we'll never bother you or your volunteers with ads. In addition, we can custom design your volunteer sign-up pages to match your website, meaning that your volunteers will never even feel like they're using a different software.

We don't believe in a one-size-fits all approach. Let us grow with you - enjoy unlimited volunteers, jobs, and shifts.

VolunteerLocal is incredibly versatile; we work with organizations and events that have even the most complex volunteer programs. Create flagged volunteer lists, generate and save detailed volunteer reports with 'ratings' to help you track your best performers, and publish branded, on-site credentials with one-click. We even offer a mobile app, native to both iPhone and Android devices!

Our customer support is unparalleled. Reach us by phone, email, or live chat!

VolunteerLocal Overview

Pricing

Starting from
US$200,00

Pricing options

Free Trial
One Time License
Subscription
Value for money

Our volunteer scheduling and management software offers 3 plans to fit your needs. Each plan offers the option to pay per event, or annually (unlocking unlimited events). On each plan, you'll enjoy unlimited volunteers, jobs, and shifts. Sign up for a free trial of any preferred plan, and give us a try without any financial commitment - no credit card info required until you're ready to purchase.


VolunteerLocal Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico
Supported Languages
English

Media

Communication feature lets you send an email to everyone or a select group
Color coded reports identifies where you are short on volunteers.
Customize your registration form to ask any question you'd like.
The volunteer signup process is incredibly simple.
VolunteerLocal screenshot: Communication feature lets you send an email to everyone or a select group VolunteerLocal screenshot: Color coded reports identifies where you are short on volunteers. VolunteerLocal screenshot: Customize your registration form to ask any question you'd like. VolunteerLocal screenshot: The volunteer signup process is incredibly simple.

VolunteerLocal Reviews

VolunteerLocal Reviews

Overall rating
4,8
/
5
Excellent
80

Very good
22

Average
2

Poor
0

Terrible
0

Value for Money
4,8
Features
4,7
Ease of Use
4,7
Customer Support
4,9
98% recommended this app
Jana D.

Great service

VolunteerLocal has been an invaluable service for Youth Emergency Services & Shelter (YESS) and our annual special event, the YESS Duck Derby. The site is incredibly easy to use and the communication features make it easy to share shift updates and last-minute details to volunteers all in one place. I highly recommend VolunteerLocal for anyone managing an event that utilizes volunteers.


Tammi M.

Great customer service

Good customer service and quick response. Easy to understand directions but without that I would have given up on using this option for our event to raise money for food banks.


Jennifer W.

Great service to many organizations!

I like the ability to look at the dashboard and see where numbers are at whenever I would like in real time. I think that in the communication program, it should list names along with email addresses when you select who will be receiving information. If I have to log out of the communication area to look this information up, I lose where I am at and have to start over again. Not particularly convenient. Also, there should be a way for us as administrators to print name tags for volunteers for specific jobs. With larger events this is very necessary and requires us to export the information and somehow figure out how to integrate with our own database. Mostly user friendly but with the expense of a paid program I think it should be a bit more sophisticated.


Verified Reviewer

VolunteerLocal meets all our needs

We manage over a thousand volunteers during a 3-day event, recruiting them in the 3 months prior each year. With the help of this software, one volunteer coordinator is able to handle all the needs of our volunteers on a part-time basis. The VolunteerLocal team has always been able to help me get they system set up for the next year quickly and easily. They have resolved any issues I've raised within a day or so. I couldn't ask for better service.


Katie M.

The BEST Volunteer Management Tool

We use VolunteerLocal to sign up volunteers for all our Rose Parade committees, and it allows me to grant permission to the committee leader to reach out to their specific volunteers, which is really great because it gives them some ownership and frees up my time for other projects. I've used it for 5 years now and it fits our needs perfectly.


Jana D.
Industry: Individual & Family Services
Company size: 51-200 Employees

Great service

Used Other for 2+ years
Reviewed on 2018/09/05
Review Source: Capterra

VolunteerLocal has been an invaluable service for Youth Emergency Services & Shelter (YESS) and our annual special event, the YESS Duck Derby. The site is incredibly easy to use and the communication features make it easy to share shift updates and last-minute details to volunteers all in one place. I highly recommend VolunteerLocal for anyone managing an event that utilizes volunteers.

Pros

I love the ease of use, both from the administrative side as well as the general user.

Cons

There can be some clumsiness if you choose to only confirm a volunteer once they have clicked a link in an email to confirm. In the interim the shift does not appear to be filled, so you can end up overfilling a shift pretty easily. It would be nice if it could place a "hold" on the shift for maybe 24 hours or some set amount of time.
There is a simple solution to this, though, which is just to change your settings so that the shift is automatically confirmed.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Tammi M.
Industry: Religious Institutions
Company size: Self Employed

Great customer service

Used Other for 1-5 months
Reviewed on 2020/01/16
Review Source: Capterra

Good customer service and quick response. Easy to understand directions but without that I would have given up on using this option for our event to raise money for food banks.

Pros

The customer service was great, otherwise would not have been successful in setting up

Cons

Delete options were not very visable. Navigating the system to find what I needed or get back to the right page was not easily labeled. As of now, I cannot see who signed up to volunteer, just that the slots are filled.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 5.0/10

Jennifer W.

Great service to many organizations!

Reviewed on 2016/04/28
Review Source: Capterra

I like the ability to look at the dashboard and see where numbers are at whenever I would like in real time. I think that in the communication program, it should list names along with email addresses when you select who will be receiving information. If I have to log out of the communication area to look this information up, I lose where I am at and have to start over again. Not particularly convenient. Also, there should be a way for us as administrators to print name tags for volunteers for specific jobs. With larger events this is very necessary and requires us to export the information and somehow figure out how to integrate with our own database. Mostly user friendly but with the expense of a paid program I think it should be a bit more sophisticated.

Rating breakdown

Ease of Use
Customer Support

Verified Reviewer
Industry: Nonprofit Organization Management
Company size: 51-200 Employees

VolunteerLocal meets all our needs

Used Other for 2+ years
Reviewed on 2018/09/08
Review Source: Capterra

We manage over a thousand volunteers during a 3-day event, recruiting them in the 3 months prior each year. With the help of this software, one volunteer coordinator is able to handle all the needs of our volunteers on a part-time basis. The VolunteerLocal team has always been able to help me get they system set up for the next year quickly and easily. They have resolved any issues I've raised within a day or so. I couldn't ask for better service.

Pros

I like the flexibility of this software to handle unlimited volunteers in many different jobs and shifts. I also like that we can communicate directly with specific groups of volunteers - eg all those in a particular shift or job, and download lists of volunteers for almost any purpose. I also love that each year, we can copy over everything we set up for the previous year, which makes it very quick to get going. I appreciate that the sales and service is handled by just a few key staff who understand the product very well, so I can build a relationship with them and get quick answers to my questions.

Cons

We've been using this software for a few years now, and most of the issues we came across were fixed quickly. The only ongoing issue has been an inconsistency of fonts and sizes of text on the integrated part of our website and in some outgoing emails, and VolunteerLocal has fixed those as needed.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Katie M.
Industry: Events Services
Company size: 11-50 Employees

The BEST Volunteer Management Tool

Used Other for 2+ years
Reviewed on 2018/11/27
Review Source: Capterra

We use VolunteerLocal to sign up volunteers for all our Rose Parade committees, and it allows me to grant permission to the committee leader to reach out to their specific volunteers, which is really great because it gives them some ownership and frees up my time for other projects. I've used it for 5 years now and it fits our needs perfectly.

Pros

So many things:
ability to communicate to all volunteers by job or shift, and to provide that capability to sub-users
flexibility with the registration page, can be sorted by date or by job
ability to add specific details for each job or shift

Cons

I can't think of anything that frustrates me, and they are so responsive when I have a question or suggestion.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9,6/10
Based on 104 user ratings
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VolunteerLocal Pricing

VolunteerLocal Pricing

Starting from
US$200,00
Free Trial
One Time License
Subscription
Value for money

Our volunteer scheduling and management software offers 3 plans to fit your needs. Each plan offers the option to pay per event, or annually (unlocking unlimited events). On each plan, you'll enjoy unlimited volunteers, jobs, and shifts. Sign up for a free trial of any preferred plan, and give us a try without any financial commitment - no credit card info required until you're ready to purchase.

Our volunteer scheduling and management software offers 3 plans to fit your needs. Each plan offers the option to pay per event, or annually (unlocking unlimited events). On each plan, you'll enjoy unlimited volunteers, jobs, and shifts. Sign up for a free trial of any preferred plan, and give us a try without any financial commitment - no credit card info required until you're ready to purchase.

Value for Money
4,8/5
Based on 104 user ratings
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VolunteerLocal Features

VolunteerLocal Features

API
Access Control
Activity Dashboard
Attendance Management
Automatic Notifications
Campaign Management
Communication Management
Contact Database
Contact Management
Credit Card Processing
Custom Fields
Customizable Branding
Customizable Reporting
Data Import/Export
Electronic Payments
Event Management
Registration Management
Reporting & Statistics
Third Party Integration
Volunteer Management
Features
4,7/5
Based on 104 user ratings
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Categories

Additional information for VolunteerLocal

Additional information for VolunteerLocal

Key features of VolunteerLocal

  • Add an online disclaimer/waiver
  • Add hidden fields to keep internal notes/data
  • Broadcast emails to all volunteers
  • Broadcast emails to specific jobs/shifts
  • Create unlimited jobs and shifts
  • Custom URL to keep your branding
  • Custom design to match your site
  • Custom registration questions
  • Drag-and-drop volunteers to new shifts
  • Group registration
  • Multiple admins + permission to control specific jobs
  • Password protect jobs to hide from the public
  • Social sharing tools built in
  • Volunteer check-in and check-out tracking
  • Volunteer export to CSV file
  • Volunteer search
  • Volunteers receive automated follow-up email

Benefits

Time to do the rest of your job: drop the spreadsheet, Google Doc and overflowing inbox. Everything you need is in our system to coordinate your volunteers.

No stress: our service is running around the clock to show volunteers what spots are available. You don't have to deal with the scheduling nightmare - and the spots disappear as they fill online.

Get up and running quickly: just a few clicks and your event can be online in minutes. We provide real-time support to get you started and anytime throughout your recruitment process.

Happy volunteers: our one-page signup will make your volunteers love volunteering for you. That's why we call it Happy Volunteering.

Are you the Executive Director for an event that relies on a volunteer coordinator? If so, this service will keep him/her coming back every year because it simplifies the job so much. We often receive thank-you cards, t-shirts and (once) even dried cherries from our happy customers all over the country!

VolunteerLocal FAQs

VolunteerLocal FAQs

Below are some frequently asked questions for VolunteerLocal.

Q. What type of pricing plans does VolunteerLocal offer?

VolunteerLocal offers the following pricing plans:

Starting from: US$200,00

Pricing model: One Time License, Subscription

Free Trial: Available

Our volunteer scheduling and management software offers 3 plans to fit your needs. Each plan offers the option to pay per event, or annually (unlocking unlimited events). On each plan, you'll enjoy unlimited volunteers, jobs, and shifts. Sign up for a free trial of any preferred plan, and give us a try without any financial commitment - no credit card info required until you're ready to purchase.

Q. What are the main features of VolunteerLocal?

VolunteerLocal offers the following features:

  • Add an online disclaimer/waiver
  • Add hidden fields to keep internal notes/data
  • Broadcast emails to all volunteers
  • Broadcast emails to specific jobs/shifts
  • Create unlimited jobs and shifts
  • Custom URL to keep your branding
  • Custom design to match your site
  • Custom registration questions
  • Drag-and-drop volunteers to new shifts
  • Group registration
  • Multiple admins + permission to control specific jobs
  • Password protect jobs to hide from the public
  • Social sharing tools built in
  • Volunteer check-in and check-out tracking
  • Volunteer export to CSV file
  • Volunteer search
  • Volunteers receive automated follow-up email

Q. Who are the typical users of VolunteerLocal?

VolunteerLocal has the following typical customers:

Small Business, Large Enterprises, Public Administrations, Non Profit, Freelancers, Mid Size Business

Q. What languages does VolunteerLocal support?

VolunteerLocal supports the following languages:

English

Q. What type of pricing plans does VolunteerLocal offer?

VolunteerLocal has the following pricing plans:

One Time License, Subscription

Q. Does VolunteerLocal support mobile devices?

We do not have any information about what devices VolunteerLocal supports

Q. What other apps does VolunteerLocal integrate with?

VolunteerLocal integrates with the following applications:

Blerter, DonorPerfect, DonorPerfect, NeonCRM

Q. What level of support does VolunteerLocal offer?

VolunteerLocal offers the following support options:

FAQs, Online Support, Phone Support, Video Tutorials