VolunteerLocal

VolunteerLocal

VolunteerLocal is the easiest way to organize, manage, schedule and communicate with volunteers.

4.8/5 (96 reviews)

VolunteerLocal Overview

Still using spreadsheets to manage your volunteers? Google Forms and back-and-forth email chains? Perhaps you've even tried an online solution but found it to be more cumbersome and confusing than helpful?

Let us show you another way. VolunteerLocal is the best, simplest and most powerful online solution for volunteer scheduling, coordination, communication and retention. It's easy-to-use, which means no learning curve for your or your fellow staffers - and friendly to your volunteers, too: we don't require them to create usernames/passwords to sign-up.

No budget? No problem. Try our free version. It never expires and doesn't contain ads. Our paid versions come with added benefits - like SMS text messaging, custom designed sign-up pages (to match your website), name badges and more.

Our customer support is unparalleled. Even our free customers can call our support desk anytime to speak with a real person here at VolunteerLocal.

We don't believe in a one-size-fits all approach. VolunteerLocal is incredibly versatile; we work with events that have even the most complex volunteer programs. Create flagged volunteer lists, generate and save detailed volunteer reports with 'ratings' to help you track your best performers, and publish branded, on-site credentials with one-click. We even offer a mobile app, native to both iPhone and Android devices!

Pricing

Starting from
US$200,00
Pricing options
Free Trial
Free
One Time License
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Canada, China, Europe and 5 others, Germany, India, Japan, Latin America, Middle-East and Africa

Supported Languages

English

VolunteerLocal Reviews

Overall rating
4.8/5
98% positive reviews
75
Excellent
19
Very good
2
Average
0
Poor
0
Terrible
Verified Reviewer

VolunteerLocal meets all our needs

Used Other for 2+ years
Reviewed on 2018/09/08
Review Source: Capterra

We manage over a thousand volunteers during a 3-day event, recruiting them in the 3 months prior each year. With the help of this software, one volunteer coordinator is able to handle all the needs of our volunteers on a part-time basis. The VolunteerLocal team has always been able to help me get they system set up for the next year quickly and easily. They have resolved any issues I've raised within a day or so. I couldn't ask for better service.

Pros

I like the flexibility of this software to handle unlimited volunteers in many different jobs and shifts. I also like that we can communicate directly with specific groups of volunteers - eg all those in a particular shift or job, and download lists of volunteers for almost any purpose. I also love that each year, we can copy over everything we set up for the previous year, which makes it very quick to get going. I appreciate that the sales and service is handled by just a few key staff who understand the product very well, so I can build a relationship with them and get quick answers to my questions.

Cons

We've been using this software for a few years now, and most of the issues we came across were fixed quickly. The only ongoing issue has been an inconsistency of fonts and sizes of text on the integrated part of our website and in some outgoing emails, and VolunteerLocal has fixed those as needed.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Nadine L.

Office Manager

Used Other for 2+ years
Reviewed on 2019/06/12
Review Source: Capterra

This will be our 3 year using this program and the experience has been essential in helping us maintain our volunteer needs. We can identify the positions to be filled, the tasks and responsibilities associated with those positions, the shifts and times we need to fill and at a glance can tell where we have holes in each position that need to be filled. Historically, it has helped us identified activity patterns and this allows us to use our volunteers more effectively.

Pros

The site is really easy to use and captures the amount of detail we need for our 200 + volunteers and the individual jobs that we need filled during the Rally. Since we have been using Volunteer Local there has never been a downtime for accessing the system which spells reliability to us and that is important. On the rare occasion I need assistance, the support staff a Volunteer Local have always been extremely responsive, understand the issue almost immediately and take corrective action or provide assistance the same day. I highly recommend this program to any organization who utilizes volunteers to get the work done.

Cons

I can't really offer a con - every time I have come upon a challenge that I can't resolve, the support staff are a phone call or email away to resolve the issue.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Tara P.

Why I recommend Volunteerlocal.com

Used Daily for 2+ years
Reviewed on 2018/11/13
Review Source: Capterra

I recommend this service whenever I can. It's very helpful when collecting volunteers and communicating instructions and details. We use the program for more than just events - we sign up staff members and volunteers for training and have used it to schedule staff interviews too. It's an effective way to decrease the number of times you have to say or email a detail or instruction.

Pros

Ease of use and support. Volunteer Programmers hear from 100's of volunteers a day, especially when recruiting for an event. Sending the link with instructions and confirmation has significantly reduced the number of calls and emails I have to send with the same message. The communication tool is my favorite feature - that and the password protection for certain volunteers roles.

Cons

Would be nice to have an easier way to archive. There a few too many steps.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Carol C.

VolunteerLocal helps us manage an annual 2-week event with 24 hour shifts of 100+ volunteers

Used Other for 1+ year
Reviewed on 2019/04/04
Review Source: Capterra

This is the best online signup app I found. Key is that it is EASY for the volunteer and there is no need for remembering Yet Another Password. Our volunteers just use their email. And there's a nice smartphone app for the volunteers. The backend is pretty intuitive and powerful. I have managed a large church event that runs 2 weeks with 24 hour shifts for the last 10 years. I have used google forms & spreadsheets to manage most of the years. The past 2 years I have used VolunteerLocal and decreased my workload at least 75%! I would highly recommend this useful app.

Pros

Once I developed the over 400+ event jobs/shifts for our annual church event, I could simple *COPY* the whole event the next year and update the START and END times...Voila! We were ready to go again

I loved the export ability so I could create custom reports for different job coordinators as their teams filled out.

Cons

We could only afford the first tier subscription so I could not SAVE reports, but had to create them each time I wanted to run them. (Not difficult, just time consuming)

All jobs are shift centric. There isn't a position-type job (ex: Job Planner/Coordinator) that has no explicit start/stop shift. We need that for volunteers who signup to help plan/coordinate the other volunteers in general.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Marcey T.

Volunteer Local a.k.a. Volunteer PERSONAL

Used Daily for 2+ years
Reviewed on 2018/09/14
Review Source: Capterra

Personable service (although sometimes it takes time for a response). Especially nice to feel you actually know me, my organization, my specific quirks. I love all the things the VL program can do to stream-line my job. This year my working hours decreased while my volunteer roster increased!

Pros

Fairly logical program, stream-lines my job immeasurably. I especially like the automated (pre-scheduled) responses to volunteers. What a load off my desk!

Cons

Sometimes I work from home, late at night. Wish I could call customer support when the spirit strikes me!!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

VolunteerLocal Pricing

Starting from
US$200,00
Pricing options
Free Trial
Free
One Time License
Subscription
Value for money

Our volunteer registration software is offered in a free version and three paid versions which include additional features. We won't ask for your credit card unless you upgrade to a paid version, so sign up and give us a try without any financial commitment.

VolunteerLocal Features


  • API
  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Attendance Management
  • Automatic Reminders
  • Communication Management
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Custom Fields
  • Customizable Branding
  • Customizable Reporting
  • Data Import/Export
  • Electronic Payments
  • Email Integration
  • Event Management
  • Registration Management
  • Reporting & Statistics
  • Third Party Integration

Additional information for VolunteerLocal

Key features of VolunteerLocal

  • Add an online disclaimer/waiver
  • Add hidden fields to keep internal notes/data
  • Broadcast emails to all volunteers
  • Broadcast emails to specific jobs/shifts
  • Create unlimited jobs and shifts
  • Custom URL to keep your branding
  • Custom design to match your site
  • Custom registration questions
  • Drag-and-drop volunteers to new shifts
  • Group registration
  • Multiple admins + permission to control specific jobs
  • Password protect jobs to hide from the public
  • Social sharing tools built in
  • Volunteer check-in and check-out tracking
  • Volunteer export to CSV file
  • Volunteer search
  • Volunteers receive automated follow-up email

Benefits

Time to do the rest of your job: drop the spreadsheet, Google Doc and overflowing inbox. Everything you need is in our system to coordinate your volunteers.

No stress: our service is running around the clock to show volunteers what spots are available. You don't have to deal with the scheduling nightmare - and the spots disappear as they fill online.

Get up and running quickly: just a few clicks and your event can be online in minutes. We provide real-time support to get you started and anytime throughout your recruitment process.

Happy volunteers: our one-page signup will make your volunteers love volunteering for you. That's why we call it Happy Volunteering.

Are you the Executive Director for an event that relies on a volunteer coordinator? If so, this service will keep him/her coming back every year because it simplifies the job so much. We often receive thank-you cards, t-shirts and (once) even dried cherries from our happy customers all over the country!

VolunteerLocal FAQs

Below are some frequently asked questions for VolunteerLocal.

Q. What type of pricing plans does VolunteerLocal offer?

VolunteerLocal offers the following pricing plans:

Starting from: US$200,00

Pricing model: Free, One Time License, Subscription

Free Trial: Available

Our volunteer registration software is offered in a free version and three paid versions which include additional features. We won't ask for your credit card unless you upgrade to a paid version, so sign up and give us a try without any financial commitment.

Q. What are the main features of VolunteerLocal?

VolunteerLocal offers the following features:

  • Add an online disclaimer/waiver
  • Add hidden fields to keep internal notes/data
  • Broadcast emails to all volunteers
  • Broadcast emails to specific jobs/shifts
  • Create unlimited jobs and shifts
  • Custom URL to keep your branding
  • Custom design to match your site
  • Custom registration questions
  • Drag-and-drop volunteers to new shifts
  • Group registration
  • Multiple admins + permission to control specific jobs
  • Password protect jobs to hide from the public
  • Social sharing tools built in
  • Volunteer check-in and check-out tracking
  • Volunteer export to CSV file
  • Volunteer search
  • Volunteers receive automated follow-up email

Q. Who are the typical users of VolunteerLocal?

VolunteerLocal has the following typical customers:

Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

Q. What languages does VolunteerLocal support?

VolunteerLocal supports the following languages:

English

Q. What type of pricing plans does VolunteerLocal offer?

VolunteerLocal has the following pricing plans:

Free, One Time License, Subscription

Q. Does VolunteerLocal support mobile devices?

We do not have any information about what devices VolunteerLocal supports

Q. What other apps does VolunteerLocal integrate with?

VolunteerLocal integrates with the following applications:

DonorPerfect, Neon One

Q. What level of support does VolunteerLocal offer?

VolunteerLocal offers the following support options:

FAQs, Online Support, Phone Support