Rydoo

Business travel booking & expenses management platform

4,4 /5 (183 reviews) Write a Review!

Rydoo Overview

What is Rydoo?

Rydoo is a leading corporate business travel and expense solution that automates and streamlines processes for high-growth companies and enterprises. At Rydoo we save you a lifetime. We free companies and their employees from travel and expense friction. From searching flights and hotels, booking a seat on a train or expensing a cab from the airport. Our end-to-end solution covers your whole journey. Period.

Thousands of companies including Deloitte, Pernod Ricard and Henkel use Rydoo to reduce time and costs significantly. Headquartered in Belgium, Rydoo has offices in Amsterdam, London, New York and São Paulo and customers across 62 countries.

Rydoo Overview

Pricing

Starting from
US$5,00/month

Pricing options

Free Trial
Subscription
Value for money

From $5 per month


Rydoo Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, India and 3 others, Germany, Brazil, Mexico
Supported Languages
Dutch, English, French, German, Italian, Portuguese, Spanish

Media

Rydoo video Rydoo video Rydoo video Rydoo screenshot: Rydoo screenshot: Rydoo screenshot: Rydoo screenshot: Rydoo screenshot:

Rydoo Reviews

Rydoo Reviews

Overall rating
4,4
/
5
Excellent
106

Very good
59

Average
8

Poor
4

Terrible
6

Value for Money
4,4
Features
4,2
Ease of Use
4,3
Customer Support
4,4
90% recommended this app
Phillip I.

Making Expense Reports A Breeze

I'm in the entertainment industry as well as I have a business that I run from home. I need to differentiate the different parts of my life and make the reporting of my expenses easy for my accountant. I travel around the world performing and so there's various expenses, or write-offs, that I need to keep track of.

I was using another company for a few years and they're going out of business. I searched for a company that could handle my expenses the way that I was already used to. In my search, I found Xpenditure. They have literally made 'expense reporting a breeze'.

Even in my trial period, I needed some help in setting up my different expense reports and the customer service is GREAT!. I was a POTENTIAL customer, and the customer service treated me as if I was already a customer. Once I was helped with my setup, I haven't looked back. I've already recommended Xpenditure to some of my colleagues and will continue to do so. They have a customer for life.


Shaluu B.

OMG THIS IS THE BEST THING EVER

I was so tired of working with bills and excel sheets. I cant explain how much time is wasted every single day doing this crap. After all, time = money right?
Then I found this gem. I contacted Charlotte on the website and asked a whole buncha questions and tested how the website works, and WOAH was I amazed! Its as simple as clicking a picture from your smartphone. Got a problem? Ask someone in the chat and they'll respond within 15 mins. Where else is the customer service so fast? Exactly, nowhere else. Would I recommend it to my colleagues? Oh hell yeah. Would I get subscription for year two? Definitely. This is my life long companion now. Really good job guys, kudos to you.


Tiffany D.

Customer Service is Important for a product like this -- Rydoo Doesn't Offer That.

I had to cancel my subscription to Rydoo because my bookkeeper required me to use another software. I go to cancel and realize it's one day past the day they had renewed my subscription for a year. Not thinking it was a big deal I wrote to them and asked them to cancel my subscription and refund me since I was moving to another software. They took TWO WEEKS to return my message (after a few more from me) and then said no, they had told their manager and it couldn't be done.
Obviously annoyed I went into the software to cancel the annual subscription so I wouldn't forget this.

A month later, my accountant asked that I download all the receipts I had from Rydoo. So I pop in to export my files and to my disappointment I couldn't because I had cancelled the subscription. (it was now read only..) The only way to do so was to RENEW MY SUBSCRIPTION AGAIN. Now, I wrote them explaining the issue and I get 1 email a week that basically just asks me over and over "what's the issue?" which I cannot BEGIN to explain how annoying that is.

The worst part is if I renew even for a month just to export my files, I have to renew for 3 users because that's what I cancelled on. No one will help me correct this on their side so I have to pay 3x the amount for 1 minute of use.

So in short, The customer service is obviously brutal, the payment structure is broken and when you need them most, they are nowhere to be found. Do not waste your time.


Steven T.

Easy Way to Track Expenses

I have used Xpenditure for almost year. Most of that time was at a company that used it, and the pdf expense reports were extremely convenient. Now, as a 1099 employee, it has made tracking my expenses and saving them in pdf the best possible solution to providing secondary way to confirm my expenditures. Oh by the way, the price is right too.

Steven


Kye G.

Lets you power through a big stack or pick them off one at a time on the go

I have used this both to catch up on a huge stack of receipts or add them on the go when travelling.

Painfully I had a stack of over 100 receipts that got dumped on me. Clearly going to have to teach some employees the basics of travel and expense reports. ;-)

Anyways, so far so good. All of them are uploaded and I am just going through to tidy them up. It gets the names, dates and amounts right 95% of the time. When it didn't the receipts were faded etc.

You can separate the taxes out by adding the tax rate for the various jurisdiction you were in.

Did up a PDF report and it was pretty slick. First time I've tried one of these apps and actually can tell I will stick with it.

Entering them on the go is pretty awesome. Snap and pic and then clean up the details. Perfect way to pass the time in a cab or at the airport. Instead of on the couch at 10pm like I am now...never again.


Phillip I.
Industry: Internet
Company size: 1 001-5 000 Employees

Making Expense Reports A Breeze

Reviewed on 2016/03/08
Review Source: GetApp

I'm in the entertainment industry as well as I have a business that I run from home. I need to differentiate the different parts of my life and make the reporting of my expenses easy for my accountant. I travel around the world performing and so there's various expenses, or write-offs, that I need to keep track of.

I was using another company for a few years and they're going out of business. I searched for a company that could handle my expenses the way that I was already used to. In my search, I found Xpenditure. They have literally made 'expense reporting a breeze'.

Even in my trial period, I needed some help in setting up my different expense reports and the customer service is GREAT!. I was a POTENTIAL customer, and the customer service treated me as if I was already a customer. Once I was helped with my setup, I haven't looked back. I've already recommended Xpenditure to some of my colleagues and will continue to do so. They have a customer for life.

Pros

As I mentioned in the review section, the customer support is phenomenal. In my trial period, I was treated like a customer that had already been with the company for a while. That's very attractive to potential customers. Also the ease of use, the mobile apps they have, so you can report your expenses on the go. If you need different types of expense reports, such as I do, they can accommodate that with no problems. Also, in traveling around the world they have a dropdown box for the different types of currency that you're using in a particular company.

The pricing is very reasonable and you get a lot of bang for your bucks. Whether you're a big company or a self-employed person, it doesn't matter, they can accommodate your needs. I would say that they're a company that definitely over delivers but is very unassuming. I'd never heard of them until I did a search. I read a little bit about them, while I was checking out other companies, and Xpenditure won!

Xpenditure treats people the way they want to be treated!

Cons

At this point, I'm in my third month and I currently don't have any complaints. If I need any help, I contact customer support and they help me. No cons!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Shaluu B.

OMG THIS IS THE BEST THING EVER

Used Daily for 1-5 months
Reviewed on 2016/11/30
Review Source: GetApp

I was so tired of working with bills and excel sheets. I cant explain how much time is wasted every single day doing this crap. After all, time = money right?
Then I found this gem. I contacted Charlotte on the website and asked a whole buncha questions and tested how the website works, and WOAH was I amazed! Its as simple as clicking a picture from your smartphone. Got a problem? Ask someone in the chat and they'll respond within 15 mins. Where else is the customer service so fast? Exactly, nowhere else. Would I recommend it to my colleagues? Oh hell yeah. Would I get subscription for year two? Definitely. This is my life long companion now. Really good job guys, kudos to you.

Pros

Easy to use
Prompt Response from the staff and they are kind :)
Nice UI
Comes with an App that you can use to click pictures and upload
Export to PDF and Excel sheet.
The invoices are numbered and the pictures are attached in the PDF, this feature got me.

Cons

In the app you manually have to turn off Reimburse every time you click a picture. (I could be wrong)
Cannot upload PDFs of the scanned bills from CAMSCANNER.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Tiffany D.
Industry: Management Consulting
Company size: 2-10 Employees

Customer Service is Important for a product like this -- Rydoo Doesn't Offer That.

Used Weekly for 2+ years
Reviewed on 2020/07/16
Review Source: SoftwareAdvice

I had to cancel my subscription to Rydoo because my bookkeeper required me to use another software. I go to cancel and realize it's one day past the day they had renewed my subscription for a year. Not thinking it was a big deal I wrote to them and asked them to cancel my subscription and refund me since I was moving to another software. They took TWO WEEKS to return my message (after a few more from me) and then said no, they had told their manager and it couldn't be done.
Obviously annoyed I went into the software to cancel the annual subscription so I wouldn't forget this.

A month later, my accountant asked that I download all the receipts I had from Rydoo. So I pop in to export my files and to my disappointment I couldn't because I had cancelled the subscription. (it was now read only..) The only way to do so was to RENEW MY SUBSCRIPTION AGAIN. Now, I wrote them explaining the issue and I get 1 email a week that basically just asks me over and over "what's the issue?" which I cannot BEGIN to explain how annoying that is.

The worst part is if I renew even for a month just to export my files, I have to renew for 3 users because that's what I cancelled on. No one will help me correct this on their side so I have to pay 3x the amount for 1 minute of use.

So in short, The customer service is obviously brutal, the payment structure is broken and when you need them most, they are nowhere to be found. Do not waste your time.

Pros

The ease of sending receipts to my email was great - but receipt bank could do that PLUS they have great customer service.

Cons

- Their payment structure is awful. I tried to change users/permissions to pay less per month and they wouldn't allow me.
- They charged me for a full year and would not let me be refunded (even though it was the day I was charged on my VISA) and when I tried to export after I cancelled I had no access (even though I paid for the year).
- The customer service is absolutely terrible - I've had to wait weeks for answers to simple questions.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Steven T.
Industry: Oil & Energy
Company size: 51-200 Employees

Easy Way to Track Expenses

Used Weekly for 6-12 months
Reviewed on 2016/09/23
Review Source: GetApp

I have used Xpenditure for almost year. Most of that time was at a company that used it, and the pdf expense reports were extremely convenient. Now, as a 1099 employee, it has made tracking my expenses and saving them in pdf the best possible solution to providing secondary way to confirm my expenditures. Oh by the way, the price is right too.

Steven

Pros

-PDF reporting with pictures
-App
-Website w/expenditures graph
-Price

Cons

-It does take a while for the pictures to load...not too long...but in the inpatient world of today it does take some time.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Kye G.
Industry: Real Estate
Company size: 11-50 Employees

Lets you power through a big stack or pick them off one at a time on the go

Reviewed on 2016/01/15
Review Source: GetApp

I have used this both to catch up on a huge stack of receipts or add them on the go when travelling.

Painfully I had a stack of over 100 receipts that got dumped on me. Clearly going to have to teach some employees the basics of travel and expense reports. ;-)

Anyways, so far so good. All of them are uploaded and I am just going through to tidy them up. It gets the names, dates and amounts right 95% of the time. When it didn't the receipts were faded etc.

You can separate the taxes out by adding the tax rate for the various jurisdiction you were in.

Did up a PDF report and it was pretty slick. First time I've tried one of these apps and actually can tell I will stick with it.

Entering them on the go is pretty awesome. Snap and pic and then clean up the details. Perfect way to pass the time in a cab or at the airport. Instead of on the couch at 10pm like I am now...never again.

Pros

Accurate, efficient, simple, sales taxes easy to add, reports seem great

Cons

Support area of the website is kinda lame. Parts of it require you to log in but it doesn't recognize your password.

Rating breakdown

Value for Money
Ease of Use
Customer Support

User recommendation
8,6/10
Based on 183 user ratings
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Rydoo Pricing

Rydoo Pricing

Starting from
US$5,00/month
Free Trial
Subscription
Value for money

From $5 per month

From $5 per month

Value for Money
4,4/5
Based on 183 user ratings
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Rydoo Features

Rydoo Features

API
Accounting Integration
Accounting Management
Activity Dashboard
Audit Trail
Automatic Notifications
Billing & Invoicing
Compliance Management
Customizable Reporting
Data Import/Export
Electronic Payments
Expense Tracking
Financial Analysis
Invoice Management
Invoice Processing
Multi-Currency
Real Time Data
Reporting & Statistics
Third Party Integration
Workflow Management
Features
4,2/5
Based on 183 user ratings
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Categories

Additional information for Rydoo

Additional information for Rydoo

Key features of Rydoo

  • API Access
  • Accounting and ERP Integration
  • Add Custom Fields to Your Expenses
  • Auto VAT Calculation
  • Cash advances
  • Controlling module
  • Detection of duplicate expenses
  • Detection of duplicate expenses and other policy rules
  • Direct Bank Transactions Feed
  • ERP Integrations
  • Easy tax reports
  • Expense Policy Rules
  • Expense Rules and Alerts
  • Expense reporting without paper receipts
  • Fetch Credit Card Statements and Match with Expenses
  • Generate Expense Claims in Seconds
  • Manage Cash Advances
  • Mileage Tracking
  • Mobile Approval or Rejection
  • Multi-Currency
  • Multi-languages
  • OCR Receipt scanning
  • Per Diem Expenses
  • Stored safely for over 10 years
  • Time tracking by Project or Client
  • Trip allocation
  • World Class Support

Benefits

The full value chain
No one covers the full customer journey. Not like we do...

What we do best: Rydoo integrates all your needs with travel and expenses. From searching flights and hotels, booking a seat on a train or expensing a cab from the airport, we go with you all the way.
Late dinner with the team in Singapore? We kill the expense report reducing workload every month allowing business travelers to submit their expenses on the go in real-time.

Globally present, locally relevant:
With 10 offices around the world, Rydoo serves more than 3,000 enterprises in more than 60 countries. As a true global company, we understand the complexity of all local regulations and can cater to each country individually.
From complex German per diems, HMRC mileage rules, Spanish paperless certifications... Rydoo helps you be compliant wherever you operate.

Automated controls to save you time:
Rydoo integrates all your travel and expense policies automating control and saving your approvers and finance team's time. All bookings and expenses are checked against the activated policies and non-compliant receipts are highlighted throughout the funnel. No more manual checks or faulty expenses.Book flights, hotels from a gigantic inventory, trains, cabs and whatever in between.

Rydoo FAQs

Rydoo FAQs

Below are some frequently asked questions for Rydoo.

Q. What type of pricing plans does Rydoo offer?

Rydoo offers the following pricing plans:

Starting from: US$5,00/month

Pricing model: Subscription

Free Trial: Available

From $5 per month

Q. What are the main features of Rydoo?

Rydoo offers the following features:

  • API Access
  • Accounting and ERP Integration
  • Add Custom Fields to Your Expenses
  • Auto VAT Calculation
  • Cash advances
  • Controlling module
  • Detection of duplicate expenses
  • Detection of duplicate expenses and other policy rules
  • Direct Bank Transactions Feed
  • ERP Integrations
  • Easy tax reports
  • Expense Policy Rules
  • Expense Rules and Alerts
  • Expense reporting without paper receipts
  • Fetch Credit Card Statements and Match with Expenses
  • Generate Expense Claims in Seconds
  • Manage Cash Advances
  • Mileage Tracking
  • Mobile Approval or Rejection
  • Multi-Currency
  • Multi-languages
  • OCR Receipt scanning
  • Per Diem Expenses
  • Stored safely for over 10 years
  • Time tracking by Project or Client
  • Trip allocation
  • World Class Support

Q. Who are the typical users of Rydoo?

Rydoo has the following typical customers:

Large Enterprises, Public Administrations, Non Profit, Mid Size Business

Q. What languages does Rydoo support?

Rydoo supports the following languages:

Dutch, English, French, German, Italian, Portuguese, Spanish

Q. What type of pricing plans does Rydoo offer?

Rydoo has the following pricing plans:

Subscription

Q. Does Rydoo support mobile devices?

Rydoo supports the following devices:

Android, iPhone

Q. What other apps does Rydoo integrate with?

Rydoo integrates with the following applications:

Dropbox Business, FreeAgent, FreeAgent, FreshBooks, FreshBooks, NetSuite, QuickBooks Online, QuickBooks Online Advanced, Xero, Xero

Q. What level of support does Rydoo offer?

Rydoo offers the following support options:

FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials