Duda

Duda is the web design platform for scaling your agency.

4,6 /5 (157 reviews) Write a Review!

Duda Overview

What is Duda?

Duda is a leading web design platform for web professionals and agencies of all sizes, with powerful team collaboration and client management tools for building and managing websites at scale. Our platform enables you to build feature-rich websites that are perfectly suited to desktop, tablet and mobile, and automatically optimized for Google PageSpeed.

Duda has partnered with some of the biggest players in the industry, including Hibu, Italiaonline, 1&1, UOL, Sensis, and Publicar. The company has won multiple awards over the years and was ranked 224 in Deloitte’s Fast 500 list for 2016. In 2017, Duda was named PCMag’s Editors’ Choice website builder.

Duda was founded by Itai Sadan and Amir Glatt in 2009. Based in Palo Alto, California, it currently hosts more than 12 million websites.

Duda Overview

Pricing

Starting from
US$14,00/month

Pricing options

Free Trial
Subscription
Value for money

Duda Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, Brazil
Supported Languages
English

Media

Wide Selection of Templates
Slick Drag and Drop Editor
Responsive Editing
Powerful Personalization Tools
Team Reusable Sections
Duda video Duda screenshot: Wide Selection of Templates Duda screenshot: Slick Drag and Drop Editor Duda screenshot: Responsive Editing Duda screenshot: Powerful Personalization Tools Duda screenshot: Team Reusable Sections

Duda Reviews

Duda Reviews

Overall rating
4,6
/
5
Excellent
103

Very good
45

Average
3

Poor
6

Terrible
0

Value for Money
4,4
Features
4,3
Ease of Use
4,6
Customer Support
4,4
94% recommended this app
Livvy N.

Best Software for Digital Media Agencies

I have enjoyed every part of it and geek out talking about it to clients or friends.


Art S.

Finally!

We're a small branding and marketing company and we don't usually have super large budgets to design, develop and deliver websites. Duda helps us do that with very little complexity. It's a streamlined platform that delivers the punch and impact of more complex environments but without all of the junk that no one really needs or wants. The ease of implementation makes it possible for us to be more efficient and cost-effective on website builds.


Lee W.

Easy to Cancel Online & Even Refunded - Wow

I only stopped using it because I upgraded from a static HTML site to responsive Wordpress site. I actually forgot that I had a paid subscription & just noticed when the annual payment went through my credit card. Totally my fault but I was disappointed that I had wasted $80 odd dollars. I immediately went online & cancelled which was a nice surprise because other companies make it hard to cancel by making you ring tech support then they do the hard sell but not Duda. I was then pleasantly surprised that they actually refunded my subscription! Much appreciated. Most companies would just keep it.


Verified Reviewer

Used the platform for over 4 years, and still being disappointed with every update.

Awful. But I'm honestly just not sure of viable alternatives. After using the platform for the past 4 years as an end user for my own, and for my partner's businesses, I'd really like to expand and provide a full web and digital agency offering. In terms of websites, this is totally duda's thing.

Custom and white-labelled branding for the editor and site stat reports is a very nice touch and makes Duda a very appealing option for fully fledged agencies. Managing user roles is a breeze too. But the thing is, little bells and whistles are fine - but only if the platform is built on a solid foundation. At the moment, it's not. It hasn't been for the past 4 years.

Support isn't great either. I currently have an open support ticket for a basic issue, which is still open after 5 days. It's now weekend so I don't expect a reply until next week. The issue should be a simple one to rectify and I have suggested a fix but it is up to their dev team to implement. Luckily this isn't a client's website, but imagine if it was? How rediculous this would look to the client. Over a week to fix a simple issue?

Would you really want to build an agency with this level of support? Perhaps they reserve and prioritise their support team to the bigger agencies - I don't know. So if you're a freelancer or small agency maybe stick with the good old reliable CMS that most of the web is built on (you know the one) or fully research your alternatives before you dive into the Duda nightmare.


Verified Reviewer

Most flexible for custom layouts

It's a pretty quick process to get started. Pick a plan, preview designs in desktop/tablet/mobile views to your heart's content, and go. I look forward to trying their phone support, as when I signed up there was only e-mail support, which has variable responsiveness. Having said that, they do want to help and usually come up with a solution. I liked the platform enough, I started another website with it and will probably have yet another one soon. The user interface is pretty simple, considering how complex the tasks are.


Livvy N.
Industry: Online Media
Company size: 2-10 Employees

Best Software for Digital Media Agencies

Used Daily for 6-12 months
Reviewed on 2020/01/10
Review Source: Capterra

I have enjoyed every part of it and geek out talking about it to clients or friends.

Pros

I love everything about it, it can be a very simple platform that you can give it to your customers for drag and drop and as complicated as completely hard code the website for it to do whatever you want.
Saves on time, loads faster, love the load balancing aspect of it. Takes out so many things that I used to worry about building it in a Wordpress, PHP environment.

Cons

I have not run into it yet. Even though there might be some, the team has been very efficient to handle them .

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Art S.
Industry: Marketing & Advertising
Company size: 2-10 Employees

Finally!

Used Daily for 1+ year
Reviewed on 2019/06/20
Review Source: Capterra

We're a small branding and marketing company and we don't usually have super large budgets to design, develop and deliver websites. Duda helps us do that with very little complexity. It's a streamlined platform that delivers the punch and impact of more complex environments but without all of the junk that no one really needs or wants. The ease of implementation makes it possible for us to be more efficient and cost-effective on website builds.

Pros

Duda is an incredibly easy platform to work with and produce really solid websites and engaging experiences. I've worked on Wordpress (always hated it), Joomla, Drupal, Kentico, DotNet Nuke, and other platforms, but Duda is the ONLY platform I have found that makes it incredibly easy to go from design to live site with so little friction. The WYSIWYG ease of implementation has increased our profitability and productivity. It's an awesome platform and I highly recommend you check it out. You will be glad you did.

Cons

The toughest thing about using Duda is that clients and prospective clients these days ask what platform you're going to build in and since so many have heard of Wordpress it take a lot to get them to feel comfortable with the switch to Duda. Once I walk them through the back end to demonstrate the CMS they usually have an "Aha!" moment and get on board.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Lee W.
Industry: Entertainment
Company size: 2-10 Employees

Easy to Cancel Online & Even Refunded - Wow

Used Daily for 2+ years
Reviewed on 2020/10/18
Review Source: Capterra

I only stopped using it because I upgraded from a static HTML site to responsive Wordpress site. I actually forgot that I had a paid subscription & just noticed when the annual payment went through my credit card. Totally my fault but I was disappointed that I had wasted $80 odd dollars. I immediately went online & cancelled which was a nice surprise because other companies make it hard to cancel by making you ring tech support then they do the hard sell but not Duda. I was then pleasantly surprised that they actually refunded my subscription! Much appreciated. Most companies would just keep it.

Pros

It was very easy to import my non-mobile site into a mobile friendly version.

Cons

It still needed a bit of formatting but that's to be expected.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Verified Reviewer
Industry: Graphic Design
Company size: 2-10 Employees

Used the platform for over 4 years, and still being disappointed with every update.

Used Daily for 2+ years
Reviewed on 2019/04/06
Review Source: Capterra

Awful. But I'm honestly just not sure of viable alternatives. After using the platform for the past 4 years as an end user for my own, and for my partner's businesses, I'd really like to expand and provide a full web and digital agency offering. In terms of websites, this is totally duda's thing.

Custom and white-labelled branding for the editor and site stat reports is a very nice touch and makes Duda a very appealing option for fully fledged agencies. Managing user roles is a breeze too. But the thing is, little bells and whistles are fine - but only if the platform is built on a solid foundation. At the moment, it's not. It hasn't been for the past 4 years.

Support isn't great either. I currently have an open support ticket for a basic issue, which is still open after 5 days. It's now weekend so I don't expect a reply until next week. The issue should be a simple one to rectify and I have suggested a fix but it is up to their dev team to implement. Luckily this isn't a client's website, but imagine if it was? How rediculous this would look to the client. Over a week to fix a simple issue?

Would you really want to build an agency with this level of support? Perhaps they reserve and prioritise their support team to the bigger agencies - I don't know. So if you're a freelancer or small agency maybe stick with the good old reliable CMS that most of the web is built on (you know the one) or fully research your alternatives before you dive into the Duda nightmare.

Pros

[Quick note before I start - I've used the platform since February 2015].

There are absolutely some pros to using duda. This isn't going to be a totally negative review. But this needs to be a massive eye opener for the team so they can understand in what areas they are failing their customers.

First up, as a simple WYSIWYG editor, Duda isn't doing a bad job. Trouble is, in today's market this is more of a minimum expectation, rather than a unique or coveted feature. Back in 2015 when I first subscribed, Duda was aimed more at the end user - fast forward to the present and they have marketed themselves more towards agencies and freelancers. In terms of websites built per annum, they're certainly doing a
lot better than in 2015.

They do listen to the community, they do ask for feedback and act on it, and they do work on useful updates. They just do it all... really slowly. Duda isn't an open source platform and unlike other platforms they don't have a strong community of developers behind them. They do however have 'duda pro' developers, but their catalogue of work (like custom widgets) is small, uncomprehensive, and unreasonably expensive. Sure, you can absolutely code widgets and write custom code for your website, but we'll cover what a horror show that is in the 'cons' section.

Look, I begrudge writing negative feedback, especially when I see the hard work being done by the Duda team, but there's just no point beating around the bush, Duda is just a troubled platform.

Cons

As mentioned above, I've used Duda for over 4 years, since February 2015, so make no mistake - I know this platform inside and out.

First of all... eCommerce. This is by far and away probably the worst part of the platform. Duda has a longstanding integration with eCommerce platform Ecwid. On the whole, the Ecwid platform is very good - the issue is, is that the integration you get with Duda, is not fully featured Ecwid. It has a limited feature set, and is, quite honestly, terrible. In addition, many eCommerce platforms require 'apps' or 'add-ons' to expand their functionality, whereas, duda's catalogue of apps for their eCommerce integration is pathetically small. Unless your needs (or your client's needs) are very simple, just don't bother with it.

Next up, custom code. When I first signed up to Duda, it was marketed to me in such a fashion where you expected adding custom code to be a breeze. And, of course, I'm not naive - I totally get that when adding custom code to a WYSIWYG editor there is going to be multiple cases of conflicting lines of code. But the functionality of Duda is quite basic, and sometimes you do need to augment that functionality with custom code, which is, well... an absolute nightmare. Don't expect support to help either - they'll just suggest you pay a 'duda pro' to fix it for you. Get to grips with not writing clean code - official support advice for CSS was to just bang !important on everything and bang it in the site wide stylesheet.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Verified Reviewer
Industry: Design
Company size: Self Employed

Most flexible for custom layouts

Used Weekly for 1+ year
Reviewed on 2019/12/09
Review Source: Capterra

It's a pretty quick process to get started. Pick a plan, preview designs in desktop/tablet/mobile views to your heart's content, and go. I look forward to trying their phone support, as when I signed up there was only e-mail support, which has variable responsiveness. Having said that, they do want to help and usually come up with a solution. I liked the platform enough, I started another website with it and will probably have yet another one soon. The user interface is pretty simple, considering how complex the tasks are.

Pros

Duda has a broad set of tools and templates, which are quite easy to customize. The editing tools, publishing updates, and finished websites load quickly. Newly available phone support is a nice addition. You can also save complex groups of laid-out components (called "sections") for easy repetition (and then customization) across your sites.

Cons

Some options for fine-tuning design details are left out or not available in certain views (mobile versus desktop).

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

User recommendation
8,9/10
Based on 157 user ratings
Compare user recommendation rating with alternatives
Compare with alternatives

Duda Pricing

Duda Pricing

Starting from
US$14,00/month
Free Trial
Subscription
Value for money
Value for Money
4,4/5
Based on 157 user ratings
Compare value for money rating with alternatives
Compare with alternatives

Duda Features

Duda Features

API
Access Control
Activity Dashboard
Activity Tracking
Alerts / Escalation
Auditing
Automatic Notifications
Collaboration Tools
Compliance Management
Data Import/Export
Data Visualization
Drag & Drop Interface
Monitoring
Real Time Data
Real Time Monitoring
Reporting & Statistics
Search Functionality
Third Party Integration
User Management
Workflow Management
Features
4,3/5
Based on 157 user ratings
Compare features rating with alternatives
Compare with alternatives

Categories

Additional information for Duda

Additional information for Duda

Key features of Duda

  • Content Library
  • Drag-and-drop Site Builder
  • Edit from Mobile
  • Site Comments
  • Social Sahring
  • Stats Dashboard
  • Team & Client Permissions
  • Team Sections
  • Website Personalization
  • White Label
  • Widget Builder

Duda FAQs

Duda FAQs

Below are some frequently asked questions for Duda.

Q. What type of pricing plans does Duda offer?

Duda offers the following pricing plans:

Starting from: US$14,00/month

Pricing model: Subscription

Free Trial: Available

Q. What are the main features of Duda?

Duda offers the following features:

  • Content Library
  • Drag-and-drop Site Builder
  • Edit from Mobile
  • Site Comments
  • Social Sahring
  • Stats Dashboard
  • Team & Client Permissions
  • Team Sections
  • Website Personalization
  • White Label
  • Widget Builder

Q. Who are the typical users of Duda?

Duda has the following typical customers:

Large Enterprises, Freelancers, Mid Size Business

Q. What languages does Duda support?

Duda supports the following languages:

English

Q. What type of pricing plans does Duda offer?

Duda has the following pricing plans:

Subscription

Q. Does Duda support mobile devices?

We do not have any information about what devices Duda supports

Q. What other apps does Duda integrate with?

Duda integrates with the following applications:

Constant Contact, Ecwid, Facebook, OptiMonk, PayPal, TapClicks, Twitter, Website Toolbox, Yext, vcita

Q. What level of support does Duda offer?

Duda offers the following support options:

FAQs, Online Support, Knowledge Base