PayPal

4.7 (25,376)
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Comprehensive solution to serve your business needs.

About PayPal

PayPal Commerce Platform is a comprehensive solution designed to serve your business needs and your customers, whether you’re just getting started or already a thriving enterprise or marketplace.

Leveraging our two-sided network, the platform lets you connect with more than 295 million PayPal customers around the world and across many platforms and marketplaces. Now you can find new markets, new channels, new high-value customers. All while giving your customers the freedom to buy how they want—nearly anywhere in the world.


Key benefits of PayPal

Accept Payments - PayPal Commerce Platform helps make it easy for your customers to pay any way they want from almost anywhere. Let them pay now, pay later, or offer subscriptions or global and local payment options. It's the kind of flexibility customers demand—the kind that drives loyalty and lets you grow with the market.

Make Payments - Keep your business moving. Simply send payments to contractors or vendors directly from your account with PayPal.

Manage Risk - Our powerful network securely processes more than 1 billion transactions each month. And since our fraud tools get smarter with each transaction, we can help protect your business and your customers against fraud with the unmatched experience, global reach, and advanced fraud protection technology of PayPal.

Accelerate Growth - Now you can access critical funding, drive sales and conversion with shopper insights, and connect easily with new marketplaces. It’s growth, accelerated.

Streamline Operations - With the platform, you have the tools and resources you need to tackle the mundane tasks, freeing you to focus on what you love. Your business will run smoother than ever with reporting, analytics, shipping, and cash management tools—all from a single dashboard.


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Not sure about PayPal? Compare with a popular alternative

PayPal

4.7 (25,376)
VS.

Starting Price

US$0.49
US$9.99
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

76
14

Integrations

6
7

Ease of Use

4.6 (25,376)
4.1 (33)

Value for Money

4.5 (25,376)
4.4 (33)

Customer Service

4.3 (25,376)
4.1 (33)
Green rating bars show the winning product based on the average rating and number of reviews.

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Reviews

Overall rating

4.7 /5
(25,376)
Value for Money
4.5/5
Features
4.6/5
Ease of Use
4.6/5
Customer Support
4.3/5

Already have PayPal?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 25,376
mohamed
mohamed
Overall rating
  • Industry: Maritime
  • Company size: 10,000+ Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Convenient and Reliable, But Fees Can Add Up

Reviewed on 2024/09/16

My overall experience with PayPal has been positive. It’s a reliable and widely accepted platform...

My overall experience with PayPal has been positive. It’s a reliable and widely accepted platform for online payments, though occasional fees and account holds can be a drawback for frequent users.

Pros

I like PayPal’s convenience and wide acceptance. It offers secure transactions, quick payments, and seamless integration with many online stores, making it easy to manage finances globally.

Cons

PayPal’s fees for certain transactions can be high, especially for international transfers. Additionally, account holds or disputes can be frustrating and take time to resolve.

Alternatives Considered

Payoneer

Reasons for Switching to PayPal

I chose PayPal over Payoneer for its broader acceptance and ease of use. PayPal’s user-friendly interface, extensive integration with online merchants, and strong fraud protection features make it a more convenient choice for everyday transactions.
Nicholas
Overall rating
  • Industry: Automotive
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

PayPal-A++

Reviewed on 2025/01/03

Mostly good. Any time I’ve had to get in touch with customer service they have been able to answer...

Mostly good. Any time I’ve had to get in touch with customer service they have been able to answer any questions I’ve had or rectify any issues I was facing.

Pros

It’s widely accepted by most every retailer, app, website or private person needing to make a transaction for whatever reason. It’s easy to get started and they don’t charge you for an account.

Cons

Sometimes waiting on a transaction to clear can be a pain but this doesn’t happen very often

Grace
Overall rating
  • Industry: Religious Institutions
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

PayPal Review by G.Njoroge

Reviewed on 2024/11/13

I send and receive small bunches of payments online.

I send and receive small bunches of payments online.

Pros

Four years ago my account was limited and it had some balance which I received via F&F. Luckily, the only thing I like is that last year I created another account which is working fine, although I use Payoneer more than PP.

Cons

Limiting account without a notice was one of the downsides which I experienced on PP.

Troy
Overall rating
  • Industry: Religious Institutions
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy, Versatile, Multi-Faceted, and Reliable

Reviewed on 2024/11/01

Overall, PayPal is easy to set-up, and can be used over a multitude of distribution channels, on...

Overall, PayPal is easy to set-up, and can be used over a multitude of distribution channels, on websites, phone apps, in e-mail campaigns, and in person, too. The functionality is intuitive, and PayPal requires minimal orientation/training for people to use. I highly recommend it.

Pros

There are a number of ways that an organization can use PayPal, from using it as a tool to collect money for a specific purpose, to being able to collect money on site in a retail sale, to fundraising and soliciting donations for an organization, etc. It's varied, versatile, and easy-to-use.

Cons

The back-end reporting that PayPal offers has improved, but it could be improved a bit further, helping an organization know more about who is interacting with it, etc.

Alternatives Considered

Shopify

Reasons for Choosing PayPal

PayPal was able to offer better back-end reporting data that suited our needs better.

Switched From

Square Payments

Reasons for Switching to PayPal

PayPal was less expensive and trusted by more people.
Verified Reviewer
Overall rating
  • Industry: Apparel & Fashion
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Quickest Payment Method

Reviewed on 2024/12/21

My experience with PayPal is five star. I played mobile games and get instant payment. No hastle of

My experience with PayPal is five star. I played mobile games and get instant payment. No hastle of

Pros

It's the best, quickest and safest payment option.I like ease of getting payments , no hastle of writing bank details for getting payments.

Cons

I wish it was available worldwide PayPal is not available in many countries.

Showing 5 reviews of 25,376 Read all reviews

PayPal FAQs

Below are some frequently asked questions for PayPal.

PayPal offers the following pricing plans:

  • Starting from: US$0.49
  • Pricing model: Free Version
  • Free Trial: Not Available

Pricing is based per transaction. 2.5% + Fixed fee ( $0.041)

PayPal has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

PayPal supports the following languages:

Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian

PayPal supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

PayPal integrates with the following applications:

BigCommerce, Braintree, QuickBooks Online, Shopify, Wix, WooCommerce

PayPal offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for PayPal.