About PayPal

PayPal Commerce Platform is a comprehensive solution designed to serve your business needs and your customers, whether you’re just getting started or already a thriving enterprise or marketplace.

Leveraging our two-sided network, the platform lets you connect with more than 295 million PayPal customers around the world and across many platforms and marketplaces. Now you can find new markets, new channels, new high-value customers. All while giving your customers the freedom to buy how they want—nearly anywhere in the world.

Pricing starting from:

US$0,04/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of PayPal

Accept Payments - PayPal Commerce Platform helps make it easy for your customers to pay any way they want from almost anywhere. Let them pay now, pay later, or offer subscriptions or global and local payment options. It's the kind of flexibility customers demand—the kind that drives loyalty and lets you grow with the market.

Make Payments - Keep your business moving. Simply send payments to contractors or vendors directly from your account with PayPal.

Manage Risk - Our powerful network securely processes more than 1 billion transactions each month. And since our fraud tools get smarter with each transaction, we can help protect your business and your customers against fraud with the unmatched experience, global reach, and advanced fraud protection technology of PayPal.

Accelerate Growth - Now you can access critical funding, drive sales and conversion with shopper insights, and connect easily with new marketplaces. It’s growth, accelerated.

Streamline Operations - With the platform, you have the tools and resources you need to tackle the mundane tasks, freeing you to focus on what you love. Your business will run smoother than ever with reporting, analytics, shipping, and cash management tools—all from a single dashboard.

Devices

Business size

S M L

Markets

Australia, Canada, China, Germany, United Kingdom, India, Japan, United States

Supported Languages

Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian, zh-hant

Pricing starting from:

US$0,04/month

  • Free Version
  • Free Trial
  • Subscription

Images

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Features

Total features of PayPal: 79

  • ACH Payment Processing
  • AI/Machine Learning
  • Access Controls/Permissions
  • Ad hoc Reporting
  • Anomaly Detection
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Billing Portal
  • Cash Management
  • Check Fraud Detection
  • Compliance Management
  • Contact Database
  • Credit Card Processing
  • Customizable Dashboard
  • Customizable Invoices
  • Dashboard
  • Data Import/Export
  • Data Security
  • Debit/Credit Card Processing
  • Deferred Billing
  • Electronic Payments
  • Electronic Signature
  • Financial Reporting
  • For B2B
  • For Retail
  • Fraud Detection
  • In-Person Payments
  • Internal Fraud Monitoring
  • Intrusion Detection System
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Marketing Reports
  • Marketplace Integration
  • Mobile Access
  • Mobile Commerce
  • Mobile Payments
  • Monitoring
  • Multi-Currency
  • Multi-Location
  • Multi-Period Recurring Billing
  • Multi-Store
  • Multiple Payment Options
  • Online Invoicing
  • Online Payments
  • Order Management
  • PCI Assessment
  • PCI Compliance
  • Payment Fraud Prevention
  • Payment Options
  • Payment Processing
  • Payment Processing Services Integration
  • Performance Management
  • Point of Sale (POS)
  • Product Catalog
  • Promotions Management
  • Real Time Monitoring
  • Real-time Alerts
  • Receipt Management
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Refund Management
  • Reporting/Analytics
  • Restaurant POS
  • Returns Management
  • Risk Management
  • Role-Based Permissions
  • Sales Reports
  • Sales Tax Management
  • Scheduled / Automated Reports
  • Self Service Portal
  • Shipping Management
  • Shopping Cart
  • Social Media Integration
  • Transaction History
  • Transaction Monitoring
  • eCommerce Management

Alternatives

Venmo

4,7
#1 Alternative to PayPal
Venmo is a digital wallet and payment gateway that allows customers to send money and make purchases via mobile device,...

Stripe

4,7
#2 Alternative to PayPal
Stripe is an online payment processing tool for internet businesses. Stripe handles everything, including storing...

Square Point of Sale

4,7
#3 Alternative to PayPal
Square Point of Sale is a POS solution for Android and iOS devices which includes tools for managing payments, digital...

Square Payments

4,7
#4 Alternative to PayPal
Square Payments is an online payment processing solution which integrates with Square hardware & POS software to allow...

Reviews

Overall rating

4,7 /5
(21 466)
Value for Money
4,6/5
Features
4,6/5
Ease of Use
4,7/5
Customer Support
4,3/5

Already have PayPal?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 21 466
Ogochukwu O.
Overall rating
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

PayPal Is The Best And The Quickest Digital Wallet Provider For Sending And Receiving Money...

Reviewed on 2021/12/07

If you desire the fastest digital wallet for sending and receiving money online, I'd suggest you...

If you desire the fastest digital wallet for sending and receiving money online, I'd suggest you obtain a PayPal account like I did. Also, I could easily send money to my friends and family, by simply adding-in their PayPal email account and BOOM!

Pros

I have the ability to send and receive money online, from both local and international funding sources, with no limit on my account, meaning that, I can receive any amount of money on my account and as well as withdraw same amount of money to my local bank account.

Cons

PayPal does not support all countries in the world, making it hard for those countries to utilize PayPal for sending and receiving funds online. Also their customer support team is not a good gone, especially during your tough account situation.

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11-50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Market standard as purchasing method - a must for shops

Reviewed on 2021/12/08

Pros

PayPal is a standard payment method for me when it comes to online payment transactions. It's easy, quick, and straightforward. The customer can choose between different payment methods (PayPal account with direct debit, credit card or purchase on account/installments). Dealers immediately get payment confirmation. In addition, all business payments are covered by buyer protection. This makes it a very convenient transaction method.

Cons

Some points are rather negative. For instance, in the past PayPal has frozen higher incoming payments directly (suspicion of money laundering). Verification of your account is a must. I also find the fees that are charged occasionally very questionable. Therefore, as the operator of a digital payment, the amount of the order sums have to be questioned. Not all payments should be managed with Paypal as it can get very expensive.

Alternatives Considered

Klarna and Stripe

Reasons for Switching to PayPal

Paypal is the market standard and has a higher market adoption.
Diane D.
Overall rating
  • Industry: Management Consulting
  • Company size: 2-10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Misrepresentation and misinformation and inconvenience

Reviewed on 2022/01/12

The experience was horrible. I was on hold for a total of 2.5 hours with no solution. The...

The experience was horrible. I was on hold for a total of 2.5 hours with no solution. The conversation was redundant and there was no level of sensitivity to the damage that is being done to me with absolutely no options. I just wasn't a human and felt like all they wanted to do was tell me what was in the terms and conditions. I called 20 people and asked if they were aware of this 21 day delay and all but one said no. The one who knew said they Paypal released their 21 day hold in one day when they called.

Pros

It was not too difficult to set up other than the validating of the bank account

Cons

The 21 day delay for a customer who has been a member since 2008 is totally ridiculous. I am running in a special election and by the time the funds post my election will almost be over. [SENSITIVE CONTENT] in customer service told me it would be 7 days and now it is 21 days which defeats the purpose. Had I had known this I would have selected another way for donors to contribute. These funds are not tax deductible campaign contributions and are needed to run and finance my campaign. I use PayPal for all my ebay and amazon and other retail purchases. Just baffled that there seems to be no solution to release these funds especially since I was told in this circumstance they would release the funds. Second, the customer service agents were like robots who did not understand my situation and were repetitive and redundant and it was as if I was a number. I am so disappointed and frustrated. Even the donors are frustrated and are saying they have not requested that Paypal withhold these funds and they are not understanding this decision by Paypal. The monies raise to manage the campaign will be of little avail when they release this hold. We are not a charity like a 501c3 but a campaign committee

Sal P.
Overall rating
  • Industry: Entertainment
  • Company size: 2-10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

The original and the essential.

Reviewed on 2021/10/27

Safe, secure, and reliable. I trust PayPal with my personal information and as my go-to payment...

Safe, secure, and reliable. I trust PayPal with my personal information and as my go-to payment processor to both send and receive payments. You can't ask for more, and it's easy to pull transaction data as necessary. It hasn't been often that I have needed to contact PayPal, but, when I do, they have always worked with me to resolve my concerns.

Pros

I have been a long-time user of PayPal and have used it since the early 2000s. I have used PayPal for online sales through eBay, which how I was first introduced to the website. It was always a quick and safe way to process online payments. As I began to work on music and needed a method to accept payments, PayPal was my obvious choice.

PayPal is instant and offers great security for both payer and payee. I see the essential information I need to send out merchandise or e-mail files and I can also rest assured that my payments that I both send and receive are secure. In addition, in this age of phishing scams, PayPal's security features help me feel more secure in sending money online. I can trust PayPal with my account and card information and have never had an issue in the nearly 20 years of using the platform.

Cons

Like all payment processing companies, PayPal does charge fees for their services. While I expect and accept that fees are essentially inevitable, it's always nice if fees can be lowered so that creators can keep more of the funds they work so hard to earn. It's unfortunate when prices need to be raised to account for percentages. Generally, though, PayPal's fees are amongst the lowest that I have seen, so this is a very minor complaint.

Alternatives Considered

Venmo, Square Payments and Cash App

Reasons for Switching to PayPal

I have a long relationship as a customer of PayPal and have no reason to change. I have been happy with PayPal's features, level of security, and customer support.
Charlene D.
Overall rating
  • Industry: Retail
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Very Fair When Handling Disputes

Reviewed on 2021/11/25

I had a customer put through a dispute that was totally unfair. What the customer was saying to...

I had a customer put through a dispute that was totally unfair. What the customer was saying to Paypal wasn't true, he basically wanted his product for free and his money back. I was worried they may just favor this customer and not read the evidence I sent it. It took some time to go through it all but they obviously read all the evidence I sent them and the case was in my favor. I was so happy they took the time to do a thorough investigation and didn't just assume a customer is always right because in this case, they were not. PayPal's Customer services overall are great, they are there when you need them and very fair! Thanks PayPal!!!

Pros

Easy integration into my WordPress site and easy setup.

Cons

When I have a sale on my WP Site, the totals never come through showing the fees attached as they do with the Stripe payment system. It makes bookkeeping a little longer as I have to go into PP to see the fees. Maybe there is a setting or something that I'm just not seeing.

Showing 5 reviews of 21 466 Read all reviews

PayPal FAQs

Below are some frequently asked questions for PayPal.

PayPal offers the following pricing plans:

  • Starting from: US$0,04/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Not Available

Pricing is based per transaction. 2.5% + Fixed fee ( $0.041)

PayPal has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

PayPal supports the following languages:

Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian, zh-hant

PayPal supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

PayPal integrates with the following applications:

BigCommerce, Braintree, Quickbooks Online, Shopify, Wix, WooCommerce

PayPal offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for PayPal.