---
description: Learn how PayPal can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: PayPal Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Payment Processing Software](/directory/23/payment-management/software) > [PayPal](/software/91263/paypal)

# PayPal

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> PayPal provides an end-to-end suite of tools that can integrate with a business's existing systems and service providers. Its network of shoppers and businesses provides AI-driven data insights to help businesses reach new customers and drive results.
> 
> Verdict: Rated **4.6/5** by 26301 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of PayPal

• PayPal helps customers pay any way they want from anywhere. Let users pay now, pay later, or offer subscriptions or global and local payment options.&#10;&#10;• Send payments to contractors or vendors directly from the account with PayPal. &#10;&#10;• The network securely processes multiple transactions each month. It helps protect business and customers against fraud with global reach and fraud protection technology of PayPal.&#10;&#10;• Users can access funding, drive sales and conversion with shopper insights, and connect with new marketplaces.&#10;&#10;• With the platform, users have tools and resources required for reporting, analytics, shipping, and cash management tools from a single dashboard.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 26301 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.2/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: PayPal
- **Location**: San Jose, US
- **Founded**: 1998

## Commercial Context

- **Starting Price**: US$0,29
- **Pricing model**: Other (Free version available)
- **Pricing Details**: Pricing is based per transaction.&#10;2.5% + Fixed fee ( $0.041)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian
- **Available Countries**: Australia, Canada, China, France, Germany, India, Japan, United Kingdom, United States

## Features

- ACH Payment Processing
- AI/Machine Learning
- API
- Access Controls/Permissions
- Accounting
- Activity Dashboard
- Ad hoc Reporting
- Alerts/Notifications
- Anomaly Detection
- Authentication
- Barcode/Ticket Scanning
- Billing & Invoicing
- Billing Portal
- CRM
- Cash Management
- Check Fraud Detection
- Compliance Management
- Contact Database
- Credit Card Processing
- Customizable Dashboard

## Integrations (53 total)

- 123FormBuilder
- 17hats
- Acuity Scheduling
- AthletaDesk
- BetterUnite
- BigCommerce
- Cash App
- ChargePay
- Chargebee
- Cognito Forms
- Constant Contact
- Donorbox
- Ecwid
- Formsite
- Fundraise Up

... and 38 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Payment Processing Software](https://www.getapp.za.com/directory/23/payment-management/software)

## Related Categories

- [Payment Processing Software](https://www.getapp.za.com/directory/23/payment-management/software)
- [Fraud Management Software](https://www.getapp.za.com/directory/13/financial-fraud-detection/software)
- [Retail Management Software](https://www.getapp.za.com/directory/198/retail-management/software)
- [Analytics Reporting Software](https://www.getapp.za.com/directory/931/analytics-reporting/software)
- [Recurring Billing Software](https://www.getapp.za.com/directory/1591/recurring-billing/software)

## Alternatives

1. [Stripe](https://www.getapp.za.com/software/91015/stripe) — 4.6/5 (3309 reviews)
2. [Square Point of Sale](https://www.getapp.za.com/software/91016/square-point-of-sale) — 4.6/5 (3021 reviews)
3. [QuickBooks Online](https://www.getapp.za.com/software/20428/quickbooks-online-edition) — 4.3/5 (8393 reviews)
4. [NetSuite](https://www.getapp.za.com/software/9137/netsuite) — 4.2/5 (2003 reviews)
5. [Epos Now](https://www.getapp.za.com/software/106871/epos-now) — 3.8/5 (713 reviews)

## Reviews

### "A Convenient and Trustworthy Payment Solution" — 5.0/5

> **Susana** | *13 February 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: What I like most about PayPal is how easy and secure it makes online transactions. The platform is user-friendly, widely accepted, and provides an added layer of protection for purchases, which gives me peace of mind when shopping or sending payments.
> 
> **Cons**: What I liked least about PayPal is that sometimes the fees can feel high, especially for small transactions or currency conversions.
> 
> My overall experience with PayPal has been very positive. It’s extremely convenient and easy to use, especially for managing payments

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### "PayPal user" — 5.0/5

> **Tuan** | *05 March 2026* | Mechanical or Industrial Engineering | Recommendation rating: 10.0/10
> 
> **Pros**: Using Pay pal is the best way to protect one money. No fee, no surcharge for using Paypal. Whether purchasing online or send money to someone, Paypal can ensure your money reaches intended recipient. Instant notification from PayPal to let me know where my dollars went or receive by whom. On top of that, every month, I get monthly statements from PayPal for book keeping purposes, which is the best way to manage, auditing my money, and to avoid overspending over charging or over drafting by vendors. PayPal customer support is top of the lines, and they are very helpful, knowledgeable people to help resolve any issues I may have. Fraudsters and scammers are everywhere where, one can easily become victim for a lifetime before he even realizes it. That is why I am using Paypal.
> 
> **Cons**: PayPal is a well rounded developed, so far , I don’t have any issues. But if I do, most time I found out after the hard way before I didn’t read throughly and used PayPal correctly as I should.
> 
> So far, I am very happy with the product, and I intend to continue to using PayPal as long as I am alive.

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### "Ridiculous and poor customer service" — 1.0/5

> **Jaquelyn** | *21 March 2026* | Health, Wellness & Fitness | Recommendation rating: 0.0/10
> 
> **Pros**: Nothing after my experience trying to resolve an issue they caused after my account was hacked and I filed a dispute.
> 
> **Cons**: After being a customer for years since the early 2000s, PayPal customer service severely let me down and I’m furious with my experience. My account information was hacked and I’ve gone a month fighting back-and-forth without any resolution or updates from the dispute after catching it and trying to resolve it. My account was limited and was not accessible has taken five months of fighting just to fix it out of my time and disputing them the ridiculous amount of my personal time and frustration is not worth being a customer or dealing with this company anymore. It’s severely gone downhill and not trustworthy as a consumer. I can’t speak enough about how poorly the company has become the terrible customer service to resolve any issues.
> 
> Poor and not worth anyone’s business with the way, their customer service is handled now. This company has really gone downhill and extremely unhelpful that will waste lots of your personal time

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### "PayPal: The Web’s Most Reliable Safety Net" — 5.0/5

> **NAGESH** | *03 February 2026* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: The most loved feature is that you never have to share your credit card or bank details with a merchant. When you check out, you only log into PayPal. This is a massive relief when shopping on smaller or less familiar websites where you might otherwise be hesitant to enter your card info.
> 
> **Cons**: This is arguably the biggest complaint. PayPal’s automated security systems are notoriously aggressive. If they detect a "spike" in your sales or a "suspicious" login, they can freeze your balance for 21 to 180 days. For small businesses or freelancers, this can be devastating for cash flow.
> 
> There’s an undeniable psychological comfort in knowing that if a random online store scams you, you can simply "open a case." For most, this makes PayPal the "default" for any site they don't 100% trust.

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### "The OG Online Money Transfer System" — 4.0/5

> **Evan** | *07 March 2026* | Pharmaceuticals | Recommendation rating: 10.0/10
> 
> **Pros**: Great value for the money, ease of use and transferring funds, and gives you the option for quicker payment for a low, low fee.
> 
> **Cons**: It could just be me, but I've never had it added to my GooglePay where it would've come in handy in the past.
> 
> I've used PayPal since it was just "a part of eBay's" ecosphere into its own incredible standalone product.

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## Links

- [View on GetApp](https://www.getapp.za.com/software/91263/paypal)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/91263/paypal> |
| de-AT | <https://www.getapp.at/software/91263/paypal> |
| en | <https://www.getapp.com/website-ecommerce-software/a/paypal/> |
| en-AE | <https://www.getapp.ae/software/91263/paypal> |
| en-AU | <https://www.getapp.com.au/software/91263/paypal> |
| en-CA | <https://www.getapp.ca/software/91263/paypal> |
| en-GB | <https://www.getapp.co.uk/software/91263/paypal> |
| en-IE | <https://www.getapp.ie/software/91263/paypal> |
| en-NZ | <https://www.getapp.co.nz/software/91263/paypal> |
| en-SG | <https://www.getapp.sg/software/91263/paypal> |
| en-ZA | <https://www.getapp.za.com/software/91263/paypal> |
| es | <https://www.getapp.es/software/91263/paypal> |
| es-CL | <https://www.getapp.cl/software/91263/paypal> |
| es-CO | <https://www.getapp.com.co/software/91263/paypal> |
| es-MX | <https://www.getapp.com.mx/software/91263/paypal> |
| fr | <https://www.getapp.fr/software/91263/paypal> |
| fr-BE | <https://fr.getapp.be/software/91263/paypal> |
| fr-CA | <https://fr.getapp.ca/software/91263/paypal> |
| nl | <https://www.getapp.nl/software/91263/paypal> |
| nl-BE | <https://www.getapp.be/software/91263/paypal> |
| pt | <https://www.getapp.com.br/software/91263/paypal> |
| pt-PT | <https://www.getapp.pt/software/91263/paypal> |

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