About Braintree

The Braintree Payments platform is a complete online payment gateway for transactions of all sizes, without the necessity to pay regular subscription fees. Braintree users can create custom payment plugins for their customers to process recurring payments, once off payments and donations/payment requests.

Braintree Payments acquire a small percentage of successfully processed transactions and provide payment security and fraud assessments for users. The payment application is free to setup and is ideal for vendors of all sizes.

The dashboard can also be view on a mobile application, free to download, on both IOS and Android. The application allows users to view reports, process transactions, manage billing and receive instant push notifications for payments - in order to ensure timely delivery.


Key benefits of Braintree

- Geographical payments and availability: The Braintree Payment platform is available in more than 40 countries and accommodates 130 currencies along with all major credit cards.

- Platforms and notifications: Braintree Payments can be managed on a free to download mobile application available on Apple and Android so you can quickly update pricing and receive instant payment notifications.

- Create custom plugin: Braintree lets you create and modify payment plugins in order to suite the contemporary feel of your website and/or application though basic codding.

- Technical support and sales: Online chat is available 24 hours a day, every day of the year and is accessible in 7 different languages through the website - telephone, email and ticketing.

- Payment types: Braintree allows you to create once of payments for products, recurring payments for subscriptions and software, donation payments for charitable organizations and shipping payments.

- Scalable customer plans: You can modify user payments within a matter of seconds to alter both irregular payments and recurring billing.


Images

Braintree Software - Braintree-PaymentGateway-BuildApp
Braintree Software - Braintree-PaymentGateway-Dashboard
Braintree Software - Braintree-PaymentGateway-IOS
Braintree Software - Braintree-PaymentGateway-Login
Braintree Software - Braintree-PaymentGateway-Merchants
Braintree Software - Braintree-PaymentGateway-MobileApp
Braintree Software - Braintree-PaymentGateway-Venmo
Braintree Software - Braintree-PaymentGateway-Workplace
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Braintree video
Braintree Software - Braintree-PaymentGateway-BuildApp
Braintree Software - Braintree-PaymentGateway-Dashboard
Braintree Software - Braintree-PaymentGateway-IOS
Braintree Software - Braintree-PaymentGateway-Login
Braintree Software - Braintree-PaymentGateway-Merchants
Braintree Software - Braintree-PaymentGateway-MobileApp
Braintree Software - Braintree-PaymentGateway-Venmo
Braintree Software - Braintree-PaymentGateway-Workplace

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3,9 (67)
VS.

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US$0,30
US$0,00
month

Pricing Options

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Free trial
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Features

15
80

Integrations

9
54

Ease of Use

3,7 (67)
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Value for Money

3,7 (67)
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Customer Service

3,5 (67)
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Reviews

Overall rating

3,9 /5
(67)
Value for Money
3,7/5
Features
3,8/5
Ease of Use
3,7/5
Customer Support
3,5/5

Already have Braintree?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 67
Azizah
Azizah
Overall rating
  • Industry: Telecommunications
  • Company size: 5 001–10 000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Good solutions for payment processor

Reviewed on 2022/09/11

Pros

Braintree is a trustworthy and straightforward online payment service. PayPal's accreditation bolsters the software's stature for safety and dependability. Membership invoicing solution that is both convenient and unrestricted on an international scale.

Cons

No in-house technical specialists control system implementation choices like Shopify integration. Hence, you must rely on 3rd party developers to install new elements or manage client connectivity circumstances.

Maegan
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Pretty Good Software With Some Minor Quirks

Reviewed on 2021/10/26

Pros

Finding certain transactions is pretty easy, so it taking credit card payments. It does what it needs to.

Cons

This is a very minor issue in the grand scheme of it all, but you wouldn't believe how annoying and inconvenient it is. When taking a credit card payment, if you put a comma in the amount of the transaction (ie: $1,000 rather than $1000), it will not accept the transaction, and brings you back to the same page without the credit card number. It is the most infuriating thing I have ever encountered, and when you have a customer on the phone, asking them to repeat the CC number it is quite frustrating. We also can't connect BT to Netsuite so we have to manually enter credit card transactions.

Lorenzo
Overall rating
  • Industry: Civic & Social Organization
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Proficient Payment processing Program

Reviewed on 2024/03/27

Braintree has increased the value for every payment made, and this ensure there is quality...

Braintree has increased the value for every payment made, and this ensure there is quality operational support.

Pros

Braintree helps us manage all the payments, and this gives more revenue to the firm.

Cons

The focus from Braintree is authentic and flawless.

Matyas
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

It's alright if you don't have a better available option

Reviewed on 2022/05/14

Quite frustrating.
We didn't have any other viable option available in our region for years so we...

Quite frustrating.
We didn't have any other viable option available in our region for years so we had to work with Braintree, but from early on we were awaiting the day we could break free. This finally happened a few weeks ago. Thank you for helping our business accept online card payments in the last few years, but there are simply better options out there at this point.

Pros

When we started using Braintree in early 2019, it was the only available payment solution in our region that was integrated with the online reservation system we are using. So what we liked most was its availability to us, and we weren't too picky about the other aspects as long as it was usable, which it was. We recently discontinued the use of Braintree since another, better option became available in our region.

Cons

The software itself works okay but the security / anti-fraud settings that we had to apply were determined by Braintree based on the account activity. A year or two ago, we had one instance when someone was trying to use multiple cards during 1-2 days (possibly with crooked intentions) and as a result, we were obligated to change our security settings which are still in force today, and which resulted in that a number of honest customers weren't able to finish their booking since then: if they make 3 of any tpye of mistakes during the payment process, the card and/or email address are blocked for the transaction. Meanwhile, no suspicios activity has been seen on our account ever since the one incident.

Our billing address changed in 2020 (!) and support was still not able to update it on the statements, it had something to do with a different intermediary partner that we had to use through Braintree because of our region (Hungary). We just gave up writing emails about it at some point.

Being able to accept Amex cards through the software was also a painful process that took several weeks at the very least.

Customer support is friendly but really slow in dealing with issues. We had numerous issues that took months (!) of emails to resolve, but I should also note that was during COVID times.

Alternatives Considered

PayPal and Stripe

Reasons for Switching to Braintree

Paypal's outrageous fees is like straight up larceny and this was the only available option (also a PayPal company).
Verified Reviewer
Overall rating
  • Industry: Business Supplies & Equipment
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Great Processor and works with WooCommerce

Reviewed on 2023/12/16

Pros

I could accept multiple different payment methods. Customers could pay with PayPal, credit or debit, Zelle, and I could connect Stripe. It was just versatile and extremely easy to use.

Cons

I couldn't really figure out how to set up ACH, but I also couldn't figure out how to find support for it. Maybe there was options but that was hard for me to find so I spent a lot of time googling to figure stuff out for myself.

Showing 5 reviews of 67 Read all reviews

Braintree FAQs

Below are some frequently asked questions for Braintree.

Braintree offers the following pricing plans:

  • Starting from: US$0,30
  • Free Trial: Not Available

- United States: 1.9% + $0.30 per transaction. - Additional 1% fee applies to transactions issued outside EU / EEA. - American Express transactions charged 2,9% + €0,30. No monthly/subscription fees

Braintree has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

Braintree supports the following languages:

English

Braintree supports the following devices:

Android (Mobile)

Braintree integrates with the following applications:

Adobe Commerce, Chargify, CoreCommerce, Drupal, FreshBooks, Recurly, Shopify, TaxCloud, Wufoo

Braintree offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

Related categories

See all software categories found for Braintree.