About Wagepoint
Wagepoint is simple cloud-based payroll software built just for small businesses of all industries and the accounting and bookkeeping partners who support them. Backed by the world’s friendliest team, Wagepoint is always supportive, never stuffy and refreshingly human. We make payroll magic happen for more than 20,000 small businesses, accountants and bookkeepers across US and Canada.
Our software automates the most time-consuming parts of payroll like calculating wages for employees and contractors, reporting taxes and remitting tax withholdings.
With Wagepoint, you have everything you need to pay your employees and contractors quickly and easily. This includes direct deposit and a secure online employee portal so your workers can access their pay stubs and year-end information. No more reprinting lost pay stubs!
We also play nice with other software, making sure your workflow is as efficient and smooth as possible. Wagepoint integrates with accounting software like Xero, QuickBooks, and time-keeping applications such as QB Time (formerly TSheets), 7shifts, Deputy, Swipeclock and uAttend.
Get back to the reason you started your business — solve payroll with Wagepoint!
Pricing starting from:
US$20,00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Wagepoint
Key benefits of Wagepoint
> Support from the world's friendliest team (seriously!) — Our team of knowledgable and friendly humans who just happen to know a lot about payroll are available to lend a hand whenever you need us.
> No-nonsense pricing — That means no setup fees, no year-end fees and definitely no contracts. We bill per payroll and our pricing depends on which country your company is based in, the number of employees you have and how often you pay them.
> Secure online employee portal — With our online employee portal, employees and contractors can easily view their current and past paystubs, edit their banking and personal information and access their T4s/T4As/RL-1s (Canada) or W2s/1099s (US).
> Make your workflow work for you with seamless integrations — We play nice with accounting software like Xero, QuickBooks, and time-keeping applications such as QB Time (formerly TSheets), 7shifts, Deputy, Swipeclock and uAttend.
> Human-friendly design — It doesn't matter who you are. Our software is easy-to-use and intuitive, even for those with little-to-no payroll experience.
> We're serious about security — Two-factor authentication (2FA) for payroll administrators. Secure 2048-bit encryption using TLS 1.3 or 1.2. Industry- and bank-grade processes. Plus, our team is continuously trained by industry leaders on best practices.
> A trusted friend — We make payroll magic happen for more than 17,000 small businesses, accountants and bookkeepers across US and Canada.
Devices
Business size
Markets
Canada, United States
Supported Languages
English, French
Pricing starting from:
US$20,00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Wagepoint
Images
Features
Total features of Wagepoint: 26
Alternatives
Dayforce HCM
ADP Workforce Now
QuickBooks Online Advanced
QuickBooks Payroll
Reviews
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- Industry: Accounting
- Company size: 2-10 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Wagepoint to the rescue
Reviewed on 2020/01/24
Great customer service and easy use of product.
Great customer service and easy use of product.
Pros
As an accounting firm that processes payroll for many clients, it's nice to have a payroll software that is easy to use. Our clients love the online portal and we love that employees can update their own personal information. Wagepoint support is great, and helps us with the set-ups that are less straight forward. Thanks to Wagepoint year ends are a breeze.
Cons
Reporting, I wish list would be that when I find a report that I like that there would be a way to bookmark the report. Also better reporting that shows the remittances made to Quebec and Federal. Right now this all in on report. Also an approval process, so that once I have submitted payroll, that there was a final approval process by the client.
Response from Wagepoint
Hi Tracy,
Thanks for the great review. Your feedback on the reports will be shared with the team.
Michelle
- Industry: Accounting
- Company size: 2-10 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Must Use Payroll Software
Reviewed on 2019/07/26
Wagepoint is our go-to payroll processor. It is super user-friendly, for both myself as the...
Wagepoint is our go-to payroll processor. It is super user-friendly, for both myself as the administrator and for our client's employees. We have 16 of our clients on Wagepoint, and that number is continuously growing as it's the processor that we recommend if our current/new clients are looking for a change, or haven't even started on payroll yet.
Pros
Wagepoint is extremely user friendly. They make all the functions super easy to find and navigate around the pages.
Their customer support is extremely professional, and I have only ever had wonderfully helpful people.
You are able to integrate to QBO and "push" your payroll journal entries to your payroll clearing account. Super easy to reconcile!
Wagepoint submits ROEs, T4s, source deductions, WSIB, and EHT on your behalf. Never have to worry about manual payments!
Cons
Wagepoint is still growing, and it has some functionalities that are still in the works, such as being able to break out CPP and EI in a journal entry for separate departments, or being able to pull in project codes and times from T-Sheets to classify employee's work times automatically instead of manually. All of the basic+ functionalities work wonderfully though.
The only viable method of customer support is through email, which can take a while if something is super urgent. Calling in can get you an 'urgent' status, but you still have to wait for someone to contact you back instead of being able to talk to someone on the spot.
Alternatives Considered
Payment EvolutionReasons for Choosing Wagepoint
More user-friendly and better functionality.Switched From
Quickbooks OnlineReasons for Switching to Wagepoint
Payment Evolution doesn't have the ability to remit ROEs on your behalf or T4s.- Industry: Oil & Energy
- Company size: Self Employed
- Used Monthly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
The epitome of getting what you pay for
Reviewed on 2020/11/04
The customer service is atrocious; I have an email chain documenting unimaginable buffoonery. The...
The customer service is atrocious; I have an email chain documenting unimaginable buffoonery. The height of their incompetence would be hilarious on a show like The Office:
I emailed to confirm they weren't making tax filings for a quarter (as I was in the process of transitioning to a competent service). They left me a voicemail that unfortunately the filing had already been made because apparently I hadn't clicked the proper toggle on the website, even though I'd requested from customer service several months earlier that the filings be suspended. I asked to have the filings emailed to me immediately to confirm what was filed. They refused, saying it would be posted to my account within a few days (but after the filing deadline, of course).
When the filings still weren't posted by then, I asked where they were. Another rep responded that they were under the impression I didn't want the filings made, so they hadn't been done. If I'd like the filing done, they would - but charge me $75 since it was a $0-filing.
I called and reached a receptionist who claimed he could only take a message and was unable to transfer me to a human being. Roughly a day later, a 3rd company rep emailed to report they'd made the filing (for free bc of the "confusion" but w/o actually consulting me on how I wanted to handle the situation). When asked how they planned to address the late-filing penalties, they warned that the responsibility for timely filings was "ultimately" mine. Are you kidding me?
Pros
I was initially attracted to (and eventually chose) this payroll provider for its simplistic cost structure: $22/payroll with all tax filings included. That turned out to be false - if you don't run any payrolls in a quarter, the cost for literally filing a bunch of $0s more than triples to $75.
Additionally, I initially liked what I thought was a straightforward and user-friendly interface. That also ended up being false, with the clunky functionality not allowing for granularity such specifying which filings to make in a quarter or personalizing reports.
Cons
It's incredibly clunky, unable to be personalized and reports seem designed to be confusing and not align with each other.
Want to specify that a tax filing not be made with one agency this quarter? Too bad; it's all or nothing.
Want to compare quarterly tax filings with payroll reports? Sorry; they're formatted completely differently and unable to be modified.
Want just a comprehensive year-end report? Sure, but that'll cost you upwards of $100.
Additionally, the reports failed to indicate my corporate FICA contributions, so I almost missed taking that substantial deduction.
- Industry: Information Technology & Services
- Company size: 11-50 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Best Payroll processor for Canadian integrated SME
Reviewed on 2022/03/25
Easy to setup, easy to use (if integrated and hell if you're manually entering payroll data).
Easy to setup, easy to use (if integrated and hell if you're manually entering payroll data).
Pros
Takes care of all fiscal matters, ROE, and integrates with Collage & Quickbooks Online.
Cons
Importing data is ridiculously badly implemented. Logic around hours worked should be improved (defaults to expected work week - holiday or vacation hours). Obscure vacation hour impact leading to potential double pay if not careful. Absolutely requires holding a payroll auxiliary to sanity check Wagepoint.
Reasons for Switching to Wagepoint
Desire to automate ROE, deductions, and fiscal reporting.- Industry: Food & Beverages
- Company size: 2-10 Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Love the ease of use
Reviewed on 2021/10/03
Very easy to enrol at the beginning, they make it easy to use.
Very easy to enrol at the beginning, they make it easy to use.
Pros
I love that all all need to do is to enter everyone's hours and the rest gets calculated for me. No need anymore to calculate holiday pay, it's all populated.
Cons
nothing I can think of at this point in time.
Alternatives Considered
ADP Workforce NowReasons for Choosing Wagepoint
Too expensive for a small company and not as easy to use.Switched From
ADP Workforce NowReasons for Switching to Wagepoint
Easy of use and less expensive.Wagepoint FAQs
Below are some frequently asked questions for Wagepoint.Q. What type of pricing plans does Wagepoint offer?
Wagepoint offers the following pricing plans:
- Starting from: US$20,00/month
- Pricing model: Subscription
- Free Trial: Available
Wagepoint bills per payroll. Our pricing depends on which country your company is based in, the number of employees you have and how often you pay them. (Base fee + $2 USD/CAD per employee) per payroll. — US base fees — Weekly: $10 USD Bi-weekly, semi-monthly, monthly: $20 USD Quarterly: $75 USD — CA base fees — Weekly: $10 CAD Bi-weekly, semi-monthly, monthly: $20 CAD
Q. Who are the typical users of Wagepoint?
Wagepoint has the following typical customers:
Self Employed, 2-10, 11-50, 51-200
Q. What languages does Wagepoint support?
Wagepoint supports the following languages:
English, French
Q. Does Wagepoint support mobile devices?
Wagepoint supports the following devices:
Q. What other apps does Wagepoint integrate with?
Wagepoint integrates with the following applications:
7shifts, Deputy, LessAccounting, QuickBooks Time, Quickbooks Online, Xero, uAttend
Q. What level of support does Wagepoint offer?
Wagepoint offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
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