About Wagepoint

Wagepoint is small business payroll software, built especially for people who have better things to do than manually process payroll. You focus on growing your business, we’ll help you ensure that your employees and contractors are paid accurately and on time.

We help you with all the things that go into a paycheck that you never thought about until you had to pay someone. This includes hourly and salary calculations, additional incomes and deductions and direct deposit with convenient online pay stubs.

Wagepoint also simplifies your reporting and the creation of tax and filing documents. No more scrambling to generate year-end tax documents for your business and your employees. When everything’s automated, it so much easier to fill in the blanks. Depending on the type of business or compliance reports you need, we may also be able to file it for you.

Key benefits of Wagepoint

• No setup fees, no year-end fees and definitely no contracts.
• Pay contractor or employees — hourly or salary.
• Let workers access pay stubs and tax documents through an online portal.
• Secure, 256-bit encryption.
• Convenient in-app support.

Devices

Business size

S M L

Markets

Canada, United States

Supported Languages

English

Images

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Wagepoint video
Wagepoint screenshot: Wagepoint screenshot: Wagepoint screenshot:

Features

Total features of Wagepoint: 9

  • Direct Deposit
  • Multi-Country
  • Multi-State
  • Self Service Portal
  • Tax Compliance
  • Time Tracking
  • Vacation/Leave Tracking
  • W-2 Preparation
  • Wage Garnishment

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Reviews

Overall rating

4,6 /5
(178)
Value for Money
4,5/5
Features
4,4/5
Ease of Use
4,5/5
Customer Support
4,7/5

Already have Wagepoint?

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Showing 5 reviews of 178
Tracy L.
Overall rating
  • Industry: Accounting
  • Company size: 2-10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Wagepoint to the rescue

Reviewed on 2020/01/24

Great customer service and easy use of product.

Great customer service and easy use of product.

Pros

As an accounting firm that processes payroll for many clients, it's nice to have a payroll software that is easy to use. Our clients love the online portal and we love that employees can update their own personal information. Wagepoint support is great, and helps us with the set-ups that are less straight forward. Thanks to Wagepoint year ends are a breeze.

Cons

Reporting, I wish list would be that when I find a report that I like that there would be a way to bookmark the report. Also better reporting that shows the remittances made to Quebec and Federal. Right now this all in on report. Also an approval process, so that once I have submitted payroll, that there was a final approval process by the client.

Response from Wagepoint

Hi Tracy,
Thanks for the great review. Your feedback on the reports will be shared with the team.
Michelle

Kaitlen C.
Overall rating
  • Industry: Accounting
  • Company size: 2-10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Must Use Payroll Software

Reviewed on 2019/07/26

Wagepoint is our go-to payroll processor. It is super user-friendly, for both myself as the...

Wagepoint is our go-to payroll processor. It is super user-friendly, for both myself as the administrator and for our client's employees. We have 16 of our clients on Wagepoint, and that number is continuously growing as it's the processor that we recommend if our current/new clients are looking for a change, or haven't even started on payroll yet.

Pros

Wagepoint is extremely user friendly. They make all the functions super easy to find and navigate around the pages.

Their customer support is extremely professional, and I have only ever had wonderfully helpful people.

You are able to integrate to QBO and "push" your payroll journal entries to your payroll clearing account. Super easy to reconcile!

Wagepoint submits ROEs, T4s, source deductions, WSIB, and EHT on your behalf. Never have to worry about manual payments!

Cons

Wagepoint is still growing, and it has some functionalities that are still in the works, such as being able to break out CPP and EI in a journal entry for separate departments, or being able to pull in project codes and times from T-Sheets to classify employee's work times automatically instead of manually. All of the basic+ functionalities work wonderfully though.

The only viable method of customer support is through email, which can take a while if something is super urgent. Calling in can get you an 'urgent' status, but you still have to wait for someone to contact you back instead of being able to talk to someone on the spot.

Farhez L.
Overall rating
  • Industry: E-Learning
  • Company size: 51-200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great customer support

Reviewed on 2021/02/19

I use wagepoint for payroll.. it is wonderful. It pays everyone on time, each staff member gets...

I use wagepoint for payroll.. it is wonderful. It pays everyone on time, each staff member gets their paystubs, annual statements etc. Wagepoint also withholds taxes, CPP, EI and submits to CRA on our behalf.. thank you Wagepoint.
Recently, my company added a pension plan, the wagepoint software allows me to deduct the employees pension portion from their pay and manages all that as well... what more can you ask a software to accomplish?

Pros

The customer support for Wagepoint is absolutely wonderful... while the software is intuitive and easy to use, once in a while I get stuck on how to do something different from the routine tasks and I am so very delighted to say that the support is fantastic. The support team gets back to me promptly, provide instructions on what I need etc. They follow up to make sure everything is working properly; you don't see companies these days extending their help and support I am happy to have chosen Wagepoint as our payroll software for our company

Cons

Small scaling and interface things if I had to choose something to improve upon

Jason M.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Waste of Time and Money

Reviewed on 2019/07/20

Run away!

Run away!

Pros

It had the appearance of functionality. At first, I thought they understood the withholdings and filings that needed to be made.

Cons

We had issues from the moment we started the setup process (which was not as straightforward as the web site led us to believe ). Many things needed to be clarified and corrected after the setup process and Wagepoint was not available for quick contact most of that time. Customer service is nearly non-existent. But the final reason we left was that their ACH processor, NatPay, suggested our business was related to products we have nothing to do with and WITHOUT PROVIDING ANY DATA placed the burden of proof on us. This happened without warning and Wagepoint simply parroted their inquiry. In fact, the evidence they asked from us was our URL, as if that would have proven anything. I could have given them any URL I wanted. This silly request from an already difficult little Canadian company (Yes, based on Nova Scotia) was not worth my time, trust, or effort and we fired them. Now, we pay them nothing to do what we were already half-doing to begin with to support our completely legal and ethical company that has nothing to do with the shady business they suggested. I would disagree with the user whose review stated you get what you pay for with Wagepoint. I did not pay to be irritated by a service company.

Response from Wagepoint

Hi Jason,

I'm sorry to hear that you didn't have a good experience while getting set up with Wagepoint.

As a payroll company, we are required to put all prospective customers through rigorous screening before we can do business with them. While we're attempting to better our processes, there are times when legitimate companies get caught in the risk filters. This might be the case with your company. Unfortunately, as a company policy, we cannot override those decisions. I understand your frustration and I'm sorry that we couldn't work with your business.

Sincerely,
Shrad Rao, Wagepoint CEO

Denise W.
Overall rating
  • Industry: Accounting
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Wagepoint is my go to for payroll

Reviewed on 2021/02/04

Terrific Canadian company - happy to have them in my tech stack!

Terrific Canadian company - happy to have them in my tech stack!

Pros

Wagepoint support is by far my favourite part of using it; the auto run feature and employee portals are also great

Cons

The reports could be much better; sometimes I have a hard time finding what I need to report on specific employees or departments

Showing 5 reviews of 178 Read all reviews

Wagepoint FAQs

Below are some frequently asked questions for Wagepoint.

Wagepoint offers the following pricing plans:

  • Starting from: US$40,00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

Wagepoint is available to small businesses across North America. The plans are priced as follows: US Customers: ($20 base fee + $2 per employee) per payroll CA Customers: ($20 base fee + $2 per employee) per payroll Everything is included - direct deposits, government remittances (CRA & WCB) / reporting (Federal, State and Local taxes), year-end T4s and W2s, online paystubs and everything else a small business needs from a payroll perspective.

We do not have any information about Wagepoint features

Wagepoint has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500

Wagepoint supports the following languages:

English

Wagepoint supports the following devices:

Wagepoint integrates with the following applications:

Deputy, LessAccounting, QuickBooks Time, Quickbooks Online, Xero

Wagepoint offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

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