Targetprocess is a visual project management software to manage agile projects and scale agile across the entire organization. From Kanban and Scrum to SAFe, SoS, LeSS and NEXUS, Targetprocess flexibly adapts to your management approach. Through enhanced visualization functionality, Targetprocess gives the visibility and transparency you need across teams, projects, and the entire organization.
Recognized in Gartner’s first-ever Magic Quadrant for Agile Enterprise Tools. Modern & slick user interface. Amazing customer support. Try it free!
We were a MS Project Pro shop for several years in our internal IT support organization . . . and were leveraging various features of MS Project Pro in phases. While there were "good things" about the product, it just turned out to be "too cumbersome" and "time-consuming" to get data in . . . in order to get anything out in a timely fashion.
When the decision was made to find something else, we would end up selecting "Targetprocess" - a true visual software management application. There were several key things that got us excited from the start: ease-of-use, quick implementation, ability to import content from external apps, conceptual simplicity, ability to customize various types of views to support our Agile teams (Kanban and Scrum), ability to tweak workflows for various entity types (e.g. Projects, Epics, Features, User Stories, etc.)
In many ways, Targetprocess reminds me of my toy box when my brother and I were growing up. We would reach in and be surprised by the toy we would bring out to play with . . . and like our toy box, Targetprocess will surprise you in what you'll find when reaching in . . . to locate / leverage various features and functionalities that constantly surprises you.
Besides the extensive flexibility of Targetprocess, the company has developed a decent set of user guides and training videos. I would recommend viewing the training videos, first, in order to get a first-hand look-and-feel of the capabilities of the product. And realize, you are just scratching the surface, when viewing them. The videos only begin to "hint at" what you can do with this visual software management tool.
Give it a test drive today . . . as Targetprocess offers a free access license to see for yourself!
Besides the flexibility and robustness of the features and functionalities found in the product, Targetprocess has a great support group found when using their "Live Chat". Their Live Chat personnel who respond to our inquiries and issues are extremely responsive and knowledgeable. And the same can be said for their Targetprocess Support team. Many times when we have discovered an issue or had a technical question, their Support team have provide abridged videos and write-ups that demonstrate the how-to's for resolving or leveraging the functionality of the tool.
What is Targetprocess' strengths is also its' weakness -- its' extensive flexibility / functionality . . . which is overcome over time by using the tool. Sometimes, you are not certain which approach to use when creating a board / view / list, or wanting to use a report, or creating a dashboard, or exporting the content out as a CSV file for Excel manipulation. But as we have worked with the tool, our various departments have developed SME's (aka Subject Matter Experts) to work with their end-users of the product. This has helped significantly for us, and we have monthly TP user community session to discuss-and-share how various groups are using the tool, and providing each other with tips-n-tricks.
My team have used TargetProcess for around 6 years. Those years have seen a lot of change for my team and for TargetProcess, although I think the core of what attracted me to TargetProcess is still the same, namely the separation of data from presentation. It's a simple and common concept to developers of many types, but it's very rare to see in tools, even complex project management tools. Most have 'our way' or more likely 'the way' and allow for minor tweaks to that approach, but rarely let you build limitless ways to view the data.
Over the years with TargetProcess my team and our processes have changed considerably, but thanks to the flexibility of TP we've been able to iterate the various presentations of our work data without needing to move to another tool (User Stories, Bugs, Features and Epics, across boards, reports and dashboards).
The support at TP is second only to the inherent flexibility of the product, but it's also a big part of what's kept us with TP all this time. On the rare (5-10 times a year) occasions I need to ask a question, I pop onto live chat, upload a screenshot or video and get an answer, typically within minutes, typically a full solution that allows me to carry on with what I'm doing straight away. In the rare cases it isn't possible, support create a suggestion ticket for me or upvote an existing one if it's there and I've seen several of them appear in the product.
My 4s and 3s in the ratings are only because I deem 5 to be almost perfect and there's almost always room for improvement. I gave Support a 5 as there honestly isn't much more that could be improved there.
I regularly evangelise TargetProcess to other companies and wouldn't hesitate to recommend it.
Flexibility (abstraction of data from presentation).
When I started using TargetProcess I didn't pay much attention to its slogan: "Visualize everything". But that is really its strength.
Let's say you have 500 items (bugs, user stories, whatever) represented as cards and want to review them. Wouldn't it be nice to be able to spread them out graphically using two axes of your choice. Let's say you want Severity as rows and Priority as columns. What if you could also zoom out to see the big picture of where most of the items are concentrated. Or what if you want to spread them out over Project as rows and Estimated Effort as columns? What if you could also drag/drop items in this view to actually set estimated effort by dragging an item to the wanted column? What if you could introduce a third dimension by color code the cards? Perhaps you want to let all cards that are already assigned to a release have a green color and let all cards that are already assigned to an iteration have a yellow color? Or let all items that are already assigned to a sprint OR release but have no estimated effort yet be colored red? All of this (and much more) is easily accomplished in TargetProcess and this is why I like it. These features in TargetProcess are in my opinion unbeatable and I have evaluated many, many tools before I finally found this piece of gold.
+ Its focus on visualization.
+ The integrated testing module.
+ The feature voting system where you can wish fro completely new features or upvote others ideas. (I've had one feature released that I upvoted.)
- It can look a little complicated/frightening at first with so many views setup by default.
- The pricing model. It is almost linear with the number of users, although half of the users at most just use it move a couple of cards on a board per week.
Our organization creates safety critical systems and software and has to comply to EC regulations and guidelines with rigid objectives for software safety assurance. Targetprocess help's us with planning and following work through as an visual aid. Our customers are directed to the help desk provided and use of the email integration which aids to the need to record and trace all requests down to a detail task. The ability to tailor Targetprocess to our software development process to meet rigid software assurance level objectives is an advantage and helps with streamlining the daily work. Our organization is ISO 9001 certified and we use Targetprocess to accommodate necessary functions as Suggestions and Improvements, Internal Audits, Review and Audit Checklists, Purchase Orders, Billing process, and HR process which makes Targetprocess more than just a project management tool. The plugins and integration possibilities are of huge advantage and we have used many. Currently we are integrating time-registration to our accounting system to eliminate double registration and our engineers can't wait for that improvement. When needing answers to possibilities or other support the online chat with Targetprocess support is excellent and also that you can file a suggestion and democratic vote will help your suggestion to be realized.
Meets any basic need for project management and planing
Handles customer relationship
Provides customisation to some extend
Excellent support channels
The solution is constantly under improvement
Takes time to understand the concept of the views and entities but when you have been opened you are flying
We have one team with scarce number of developers but we have a lot of projects and tickets. Our main problem was filtering and prioritizing the tickets so that we don't have to go through the list of not important tickets too often. TargetProcess enables that and also provides the views to see all the tickets of many projects on one board and also enables filtering out or inactivating a project.
Secondly, Kanban boards are of great importance for us. Thanks to them we can easily change a property of a ticket or relocate a user story between features. That is an irreplaceable help when you have a lot of tickets.
Thirdly, we know it too well that tickets times estimates are prone to mistakes and thus team sprints time boundaries change. In TargetProcess it is very easy to edit a team sprint start and end time, no need to tediously go through all the tickets of a team sprint.
The best things in TargetProcess are visibility and customization. TargetProcess provides many examples of tickets views for planning, being up to date with daily tasks or for retrospective purposes. There are different levels to look at tickets: you can easily prioritize all the tickets on a backlog and you can plan each ticket separately. We needed customization, because our workflow is always a work in progress. TargetProcess enables customization of both: views and tickets.
Besides that, the UI is very intuitive. Tickets can be written with Markdown.
At first I missed retrospection views, but then reports were introduced and now you can e.g. make a chart of how many tickets were closed each month.
The only thing that bothers me now is the time needed to first open the TargetProcess in a new tab in a web browser. Apart from that, I see nothing to dislike.
For onsite / private cloud and enterprise version quotes, please get in touch with [email protected]
In the latest customer survey Targetprocess' customers stressed the following differentiators of this project management software:
Having the ability to visualize and manage Agile projects has nearly become a requirement for companies with both IT and non-IT projects. Targetprocess is a customizable web-based solution that provides organizations with tools for visualizing Agile projects with natural and out-of-the box support for Scrum and Kanban. The software can be customized to support other Agile approaches, traditional project management methods, and custom processes.
Targetprocess is remarkable for the degree to which it can adapt to its users’ approach to management, organizational structure and workflows. The software offers novel concepts and interesting capabilities for (agile) project portfolio management; users benefit from the visibility it gives into priorities, dependencies and bottlenecks across teams, projects and programs.
Many users report a high level of satisfaction with Targetprocess’ functionality for quality assurance, test management, and bug tracking, which makes Targetprocess also highly suitable for Agile testing and quality-centered teams.
Targetprocess is an Agile project management solution that is accessible via modern web-browsers and mobile applications on the iPhone, iPad, and Android devices. The software facilitates the visualization of project data through pre-defined views and reports, along with an almost infinite number of possibilities for creating custom views of data, custom cards, custom reports, and dashboards.
With an ultimate goal of enabling people to create things together and work on projects of infinite complexity and scale, Targetprocess is viewed as a cross-departmental tool that’s often used by both IT and non-IT departments (including marketing, recruiting, and education groups). The cloud-based software delivers flexibility and freedom in the choice of project management approaches and workflows, even at the team level. For example, some teams can use Scrum while others in the same organization work with Kanban. Within the same project, both functional and cross-functional teams can also have their own individual team workflows while the big picture at the project level (for tracking real-time status and progress) remains clear and up-to-date.
Targetprocess was designed to increase visibility and transparency across teams, projects, and entire organizations.
Targetprocess uses boards as a tool for planning and progress tracking. Users can see anything they want as a board, and they can use filter, zoom, collapse, and focus tools to seamlessly handle large amounts of cards.
Open your Kanban board, then drag-and-drop the elements into place on your screen. If traditional boards aren’t working for you, Targetprocess allows you to create custom boards by selecting the card type, swimlanes, default sorting, and card content. You also can work by person and design product roadmaps or sprint plans. Advanced tools offer a way to quickly share boards with any person to broadcast information to people outside your team.
The best way to view project hierarchy and manage backlogs is in Targetprocess’ List View mode. Lists include full customization and inline editing, and they’re designed in a way to allows users to see entity details in a well structured table.
To select List View, click on the List icon in the view mode selector. Lists are especially beneficial when you’d like to see more properties for an entity than can be reflected on a single card. They’re also useful in times when you’d like to see the hierarchy of your data or when you need to review a specific property across all cards.
Targetprocess uses graphical reports to visualize company processes from unique perspectives. Users can track the progress of their teams on all levels. They can also monitor the metrics most important to their unique project goals with graphical reports.
Targetprocess differentiates itself from competing project management tools by providing you with flexible visualizations. These visualizations merge project management and business intelligence, making it possible to visualize project planning, product roadmapping and development, portfolio management, testing process and people allocation at different levels. E.g. Targetprocess will help to get immediate answers to questions like “Who is overloaded?”, “How did the team productivity change last quarter?”, “Has the product quality improved?”, “Where do we have bottlenecks?”, “What priorities need urgent attention?” You will get this information at the team, project and company level. As a result, smarter decisions are made, problems are spotted earlier and solved faster.
When the time comes to plan for the future, visualize, and track activities, Targetprocess’ Timelines module is the place to be. Timelines offer users a high-level overview of how their work is progressing over hours, days, weeks, months, and years.
Use Timelines to create your own road maps. Targetprocess uses drag-and-drop functionality to help you quickly switch between Timeline and Board views. In addition to tracking your own workload, you can also track your team’s. Or, you can create company-wide project portfolios with calculated forecasts and planned dates of completion.
Targetprocess has built-in integrations with Git, Subversion, Perforce, Tableau, JIRA, Bugzilla, NUnit, JUnit, Selenium Jenkins, MS Team Foundation Server, MS Visual Studio, Eclipse and Zapier. The cloud-based software also offers integration with other applications via REST API, Plugins SDK and Mashups.
Unlimited users can register to use Targetprocess free of charge, with no credit card required. Users with Free Edition accounts are limited to 1,000 entities—user stories, tasks, requests, and bugs. Users should be able to decide whether the product fits their needs by the time this limitation is reached.
Paid editions start at $20 per user, per month. A flexible Enterprise pricing plan is available for large companies, as well.
Below are some frequently asked questions for Targetprocess.
Targetprocess offers the following pricing plans:
Starting from: $20/month
Pricing model: Free, One Time License, Subscription
Free Trial: Available
For onsite / private cloud and enterprise version quotes, please get in touch with [email protected]
Targetprocess offers the following features:
Targetprocess has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit
Targetprocess supports the following languages:
English, French, German, Portuguese, Russian, Spanish
Targetprocess has the following pricing plans:
Free, One Time License, Subscription
Targetprocess supports the following devices:
Android, iPhone, iPad
Targetprocess integrates with the following applications:
APIANT, Bugsnag, Cyfe, JIRA Software, LeadMaster, Retently, Teamwork Projects, VisitorTrack, Zapier, craft
Targetprocess offers the following support options:
FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials