About RazorSync

RazorSync's Field Service Software allows service professionals to schedule and track jobs, manage workers, estimate, quote, process payments and update customer records from job site or in-office, online or offline. With RazorSync Field Management Software customers reduce wasted time, cut operational costs, gain business, shorten their billing cycles and improve customer satisfaction.

RazorSync’s affordable software is the easiest way to organize your business allowing our customers to manage their customers and field workers, schedule and dispatch workers, optimize routes with Google Maps integration, and eliminating double entry and excess paperwork with the incorporation of Quickbooks. With RazorSync it’s easy to estimate, quote, invoice, and accept mobile payments in the field for a more efficient billing cycle that cuts out paperwork saving you hours every week. RazorSync helps increase productivity and efficiency as well as helping to reduce errors to improve cash flow and eliminate paperwork.

RazorSync is the #1 rated mobile service software on the iTunes App Store and on Google Play. RazorSync's Field Service software was the Silver Prize Winner in the 12th annual Dealer Design Awards Program in the Contractor Services and Software category. RazorSync also received top honors at the 11th annual American Business Awards. RazorSync was recognized among 3,200 nominations for optimal in-field use, robust functionality, ongoing enhancements, exceptional customer support, and affordability for every size of company.

About RazorSync, LLC
RazorSync is a leading software/app publisher for the field service industry headquartered in Minneapolis, Minnesota. Our mission is to provide affordable solutions that allow customers to increase both their productivity and profitability.


Key benefits of RazorSync

Save time, reduce paperwork and grow your service business with our award winning field service software.

Powerful, but easy to use scheduling, estimating and invoicing features help increase productivity.

Integrated with QuickBooks, accounting records are automatically updated. Say goodbye to paperwork.

Perfect for small to medium service businesses including: HVAC, plumbing, electrical contractors, IT & computer repair, lawn care, pest control, security, appliance repair, property management and more.

RazorSync's award winning software allows our customers to manage their customers and field workers, schedule and dispatch workers, estimate and so much more, all from a smartphone, tablet, or desktop computer, onsite or in office, online or offline.


Images

RazorSync Software - iPhone Application
RazorSync Software - Signature Capture and Photos Update Customer Account
RazorSync Software - Work Order Detail with Tax
RazorSync Software - Parts
RazorSync Software - Filter Schedule View by Status
RazorSync Software - Color-Coded Techs and Jobs
RazorSync Software - Unassigned Service Requests
RazorSync Software - Search Customer Records
RazorSync Software - Update Customer Records to QuickBooks
RazorSync Software - Manage and Track Technicians
RazorSync Software - Service Items
RazorSync Software - Highest Rated Field Service App - Google Play Store
RazorSync Software - Highest Rated Field Service App - Apple iTunes App Store
View 14 more
RazorSync video
RazorSync Software - iPhone Application
RazorSync Software - Signature Capture and Photos Update Customer Account
RazorSync Software - Work Order Detail with Tax
RazorSync Software - Parts
RazorSync Software - Filter Schedule View by Status
RazorSync Software - Color-Coded Techs and Jobs
RazorSync Software - Unassigned Service Requests
RazorSync Software - Search Customer Records
RazorSync Software - Update Customer Records to QuickBooks
RazorSync Software - Manage and Track Technicians
RazorSync Software - Service Items
RazorSync Software - Highest Rated Field Service App - Google Play Store
RazorSync Software - Highest Rated Field Service App - Apple iTunes App Store

Not sure about RazorSync? Compare with a popular alternative

RazorSync

4,3 (497)
VS.
Highly reviewed

Starting Price

US$85,00
month
US$6,00
month

Pricing Options

Free version
Free trial
Free version
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Features

104
12

Integrations

6
8

Ease of Use

4,1 (497)
4,6 (12 961)

Value for Money

4,3 (497)
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Customer Service

4,5 (497)
4,4 (12 961)
Green rating bars show the winning product based on the average rating and number of reviews.

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Reviews

Overall rating

4,3 /5
(497)
Value for Money
4,3/5
Features
4,0/5
Ease of Use
4,1/5
Customer Support
4,5/5

Already have RazorSync?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 497
Lucine
Lucine
Overall rating
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

RazorSync is a life saver!

Reviewed on 2016/06/10

RazorSync is a very cohesive product that helps me coordinate my plumbers on all their work orders,...

RazorSync is a very cohesive product that helps me coordinate my plumbers on all their work orders, tasks, my customer database, allows files & pictures to be attached to specific jobs or the customer.

Pros

The map page allows me to coordinate the incoming jobs according to location and also to track my plumbers off their smart phone GPS so I can estimate ETAs for the customers. The Reports tab is also very versatile and I am able to obtain the necessary data I need with just a few clicks!

The Support Staff are all professional and knowledgeable. I usually get answers to questions right away or in a reasonable timeframe.

I love that if RazorSync is down, I still have access to the appointments via our gmail account!

Cons

Support hours are too short - It would be great if they were available so business in all the time zones had access during typical business hours (M-F, 8-5) or longer.

rachel
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Comprehensive Software for Service Providers

Reviewed on 2021/03/16

Pros

From customer leads to payments, this software covers everything you can think of. One of my favorite features is the customer interactions you can set up, by letting them know when we are on our way or onsite.

Cons

My biggest complaint is customization. To be Fair Even since we first purchased the software, they have implemented new customizations. So keep on adding customizable fields, RazorSync!

Response from RazorSync

Thank you Rachel We look forward to serving you.

Alissa
Overall rating
  • Industry: Retail
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Service Issues

Reviewed on 2019/11/01

RazorSync has been fairly easy for my non tech savvy employees to use. Though trouble shooting when...

RazorSync has been fairly easy for my non tech savvy employees to use. Though trouble shooting when there are issues is a bit of a nightmare. This has stream lined my payroll processes and increased the speed to invoice clients, though the way the software works, I can't use the invoice functionality. I also find it hard to trust that things will work properly after the experiences we've had.

Pros

The reporting capability and ability to cut out paper were huge reasons we purchased. Those continue to be positive.

Cons

The customer service is extremely subpar, and there are constantly tech glitches and issues that the company cant explain, doesn't take accountability for and don't seem very concerned about resolving. Getting a call back or follow through on issue resolution is non existent. When I sold the product I was told things could be customized and that the company could be paid to do some customizations. But once I purchased and looked towards getting some things changed, that wasn't actually true. Additionally the training on the front end was worthless which caused more work for me having to train my own people and create my own user manuals. The fact that the software looks different if you are using Android vs Apple is also not ideal.

Alternatives Considered

Movista and Jobber

Response from RazorSync

Thank you Alissa for your review and your feedback, we appreciate it. Thank you for bringing these issues to our attention. Please feel free to email me directly [email protected] or call us directly at 877-675-4395 to see if there's an issue we can help resolve.

Denise
Overall rating
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Far and beyond our previous solution

Reviewed on 2019/11/01

We have had a great experience. Support is responsive and helpful. They have helped us with the...

We have had a great experience. Support is responsive and helpful. They have helped us with the development of customizations and have come up with unique ideas to work with our business model.

Pros

Intuitive and user friendly. It is also integrated with Quickbooks for financial statement generation

Cons

Invoice printing, we would prefer batch printing. Work order templates, currently you only have an option to create a template at the service request level.

Response from RazorSync

Thank you very much for that great review Denise! We truly appreciate the opportunity to serve you. If you ever need anything, please feel free to reach out to us!

Erica
Overall rating
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

RazorSync is great for home service industries

Reviewed on 2019/11/01

We have better communication from our on-site technicians to our office personnel. We are able to...

We have better communication from our on-site technicians to our office personnel. We are able to keep better track of jobs, reducing the amount of work orders that are lost as well as increasing customer satisfaction.

Pros

It is easy to use, training took just a few days. The route optimization greatly improves efficiency. Working as a database; it works great to maintain customer information and work orders.

Cons

It would be helpful if the technicians could upload PDF attachments to the mobile app. Would also like to be able to include PDF attachments to invoices.

Response from RazorSync

Thank you Erica! I'm so glad we've been able to assist!! Please reach out if you have any questions, our team is always happy to help!!

Showing 5 reviews of 497 Read all reviews

RazorSync FAQs

Below are some frequently asked questions for RazorSync.

RazorSync offers the following pricing plans:

  • Starting from: US$85,00/month
  • Pricing model: Subscription
  • Free Trial: Available

Pricing Package Plans: • Solo, up to 2 users, $85/month (annual plan) • Team, up to 7 users, $175/month (annual plan) • Pro, up to 15 users, $360/month (annual plan) • Enterprise, unlimited users, reach out for pricing All plans start with a 14-day FREE trial with all the features of the Enterprise package. RazorSync recommends you sign up for a Live Demo before beginning your trial. RazorSync offers training and technical support via phone, email, and GoToMeeting to help support your business.

RazorSync has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

RazorSync supports the following languages:

English

RazorSync supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

RazorSync integrates with the following applications:

Google Calendar, Google Maps, Microsoft Outlook, PayPal, QuickBooks Online Advanced, Quickbooks Online

RazorSync offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for RazorSync.