Gluu.biz

Gluu.biz

Succeed with your Business Processes.

4.6/5 (18 reviews)

Gluu.biz Overview

One, integrated platform that connects with Office 365 and G Suite: Enable your teams to assign roles, create and collaborate around visual process flows, work instructions, cases and recurring tasks.

Unlike other BPM tools, Gluu combines all the moving parts of process management. Within minutes you can map a flow and have it executed by frontline staff via native Android and iOS apps. This saves time, avoid errors, rework and eases employee onboarding.

Pricing

Starting from
€5,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Brazil, Canada, China and 5 others, Europe, Germany, India, Japan, Latin America

Supported Languages

Danish, English, German

Gluu.biz Reviews

Overall rating
4.6/5
100% positive reviews
10
Excellent
8
Very good
0
Average
0
Poor
0
Terrible

Amazing platform for process optimization!

Used Daily for 6-12 months
Reviewed on 2018/12/21
Review Source: Capterra

I have used Gluu to digitalize workflows for several of our customers. The overall benefits we gained by using Gluu has been the reduced turnaround time. Generally caused by the decreasing number of mistakes and especially the smooth hand-over of tasks between different roles in the organization.

Pros

The ease of use and how it provided our organization with a platform that could map processes, clearly made a difference. Although, the biggest argument in favour of Gluu might be its ability to streamline workflows and hence reducing defects. By designing your own standard processes in Gluu, where you can add different instructions, checklists and roles, Gluu thereby enables you to ensure high quality processes.
All the above combined with a great user interface - provide you with a strong platform!

Cons

My experience with Gluu so far, has entailed limited cons. Since most of the features that I missed in the beginning, were later released. The only minor thing is that Gluu builds upon a process understanding which you then need to establish at your organization. An element which I also perceive as an advantage for Gluu, since a common language can then be established.

Response from gluu

Thanks for this review. We're happy that you're seeing value from your company's implementation.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Maiken B.

Great process platform!

Used Weekly for 2+ years
Reviewed on 2019/01/07
Review Source: Capterra

We now have one place, where all employees enter all internal and to some extend external processes, and both new employees and people taking over new task areas can go in and read everything through. It saves us for a lot of time when running in new employees, and we can answer many questions from colleagues with "it's in Gluu", which helps bringing down our administration costs also.

Gluu has to some extend helped us in our GDPR compliance also. Documenting the internal processes helped us visualise where to make improvements, which where easier to do afterwards.

The support team is doing a great job in helping us, and they mostly answer right after writing them via their chat.

Pros

The option to standardise processes and get an easy overview per department, business area and role. The role division of each process really helps us to make a clear overview of tasks and responsibilities of each employee.

Cons

The drawing tool is not fully automated, and we are missing a lot of features there. Luckily, the support team us super helpful and good at suggesting workarounds and entering our suggestions as product ideas.

Response from gluu

Thanks for this review!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Rasmus steen M.

Intelligent way to drive business processes in our daily operation

Used Daily for 6-12 months
Reviewed on 2018/12/29
Review Source: Capterra

We have been able to Re-Design, optimize and standardize our core processes with less failure and a uniform performance based on the same great fundament. This allows our employees to focus on the task and skip several non-value creating activities.

Pros

Core processes are about to be standardized - and as our organization execute our tasks and projects on the Gluu platform, we are about to skip manual and slow cooperation and gain an easy, documented, high-level performance within our processes and tasks. Thanks to Gluu to bring life into our processes.

Cons

The software is a generic tool. Therefore you can't ask for very individual adaptions. On the other hand, if we could, it would never be available for such a low price. However, the Gluu Team are helpful to develop elements that fit the generic philosophy.

Response from gluu

Really happy to hear when consulting partners are succeeding with using Gluuu.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Rod U.

Gluu is a Must Try Paperless Process Application

Reviewed on 2014/06/17
Review Source

I really like Gluu's elegant simplicity. It is precisely what I thought it would be and that is great.

In my mind, it almost seems crazy to say, because it is so self evident. However, since the late 80s, I have spent considerable amounts of time simply educating decision makers about why and how process mapping can improve the organisation.

Gluu takes this notion to the next level and provides a vehicle for organisations to reflect on their processes in a dynamic way. However, if people don't get why process mapping is important, (or are defensive or fearful of it), to begin with, they won't get the significance of Gluu as an organisational tool.

I highly recommend trying it out. Why not, the first four processes are free so it is an app you can play around with. For any 'start up' or small business this is a must have process solution to help you turbo charge process improvement into the future.

Rod Upward
Organisational Development / Biz Transformation Consultant

Pros

Elegant simplicity
Makes reflecting upon and updating organisational processes a breeze
Makes collaborating on, reviewing and enhancing organisational processes a pleasure
Able to access and use one to four processes for free without a time limit.

Cons

None, unless your organisation is of the 'command and control' variety - that does not want to engage its people and process owners heads and hearts - in continuously improving.

Response from Gluu

Much appreciated. Since this review was posted we have enhanced our rights management as well as the ability to review change logs and roll back. A few treats for those that do want and need control with formal work instructions

A Starting Point for Managing your Business Processes

Used Daily for 1-5 months
Reviewed on 2018/04/28
Review Source

Pros

Gluu is an easy to use and still actively developed business process management tool with a reasonable pricing. After comparing many tools in the market, we choose Gluu for mapping and documenting our business processes. 
This tool is easy to use which enhanced the productivity of mapping, documenting and editing the processes we put into this system. It encourages the whole team to take part and contribute to the whole process mapping tasks. 

The business development team from Gluu is also helpful at each stage of our process management project. They understand what we need, sharing their insights, and answering our queries in timely bases. They even collaborate with us when they are developing new features.

I'm excited that I have found Gluu for managing our processes, and I would recommend this tool for anyone who starts to manage their internal processes.

Cons

The tool is more internal based, it would be good if it has a portal for external users' participation.

I'm looking forward to seeing Gluu has more integration options with other business systems.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Gluu.biz Pricing

Starting from
€5,00/month
Pricing options
Free Trial
Subscription
Value for money

Significant discounts with volume:
Users 51-200 get 30% discount
Users 200+ get 50% discount

Further discounts for larger volumes.

Gluu.biz Features

  • API
  • Activity Dashboard
  • Activity Tracking
  • Audit Trail
  • Auditing
  • Automatic Notifications
  • Compliance Management
  • Data Import/Export
  • Document Storage
  • Real Time Data
  • Real Time Reporting
  • Reporting & Statistics
  • Third Party Integration
  • Workflow Management

  • Custom Fields
  • Customizable Reporting
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Monitoring

Additional information for Gluu.biz

Key features of Gluu.biz

  • Add automatic tasks to any activity
  • Add task calendar to G Suite
  • Add videos and learning material to each process.
  • Advanced Rights Management
  • Automatic scheduling
  • Built-in Process Mapping
  • Built-in reporting
  • Case Management
  • Change Control
  • Clone processes between accounts
  • Comments & Labels
  • Complete process audit in one place.
  • Compliance Dashboard
  • Get an email if a task is not done in time.
  • Get notified if a task is not done
  • Hourly, daily or weekly
  • Hourly, daily or weekly
  • Include colleagues to answer questions.
  • Integrate with any web based application.
  • Manage recurring and occassional tasks
  • Native Android and iOS Apps
  • Office 365
  • Organisational Role Library
  • Recurring tasks that show in calendar, personal page or app.
  • Run cases from any process
  • Simple Azure AD integration.
  • Single overview of all processes ranked by compliance.
  • Task calendar by role
  • Tasks & Checklists
  • Webform Builder
  • Work Instructions - in-page editor

Benefits

- Give role-based access to the right processes and work instructions from any place. When process flows are clear to people, then demands for system changes are reduced. Gluu eases the strain on all business systems and support desks across your value chain.
- Enable managers to digitalize and manage their own process flows. Proven to reduce coordination and delegation time by up to 90%.
- Business users let Gluu send recurring tasks with forms to the right role at the right time. Data is saved directly through Microsoft Graph. This leads to higher data quality and full traceability.
- Ensure compliance with IT Security, QHSE, GDPR and more. This lets auditors go from sampling to full understanding of compliance.

Gluu.biz FAQs

Below are some frequently asked questions for Gluu.biz.

Q. What type of pricing plans does Gluu.biz offer?

Gluu.biz offers the following pricing plans:

Starting from: €5,00/month

Pricing model: Subscription

Free Trial: Available

Significant discounts with volume:
Users 51-200 get 30% discount
Users 200+ get 50% discount

Further discounts for larger volumes.

Q. What are the main features of Gluu.biz?

Gluu.biz offers the following features:

  • Add automatic tasks to any activity
  • Add task calendar to G Suite
  • Add videos and learning material to each process.
  • Advanced Rights Management
  • Automatic scheduling
  • Built-in Process Mapping
  • Built-in reporting
  • Case Management
  • Change Control
  • Clone processes between accounts
  • Comments & Labels
  • Complete process audit in one place.
  • Compliance Dashboard
  • Get an email if a task is not done in time.
  • Get notified if a task is not done
  • Hourly, daily or weekly
  • Hourly, daily or weekly
  • Include colleagues to answer questions.
  • Integrate with any web based application.
  • Manage recurring and occassional tasks
  • Native Android and iOS Apps
  • Office 365
  • Organisational Role Library
  • Recurring tasks that show in calendar, personal page or app.
  • Run cases from any process
  • Simple Azure AD integration.
  • Single overview of all processes ranked by compliance.
  • Task calendar by role
  • Tasks & Checklists
  • Webform Builder
  • Work Instructions - in-page editor

Q. Who are the typical users of Gluu.biz?

Gluu.biz has the following typical customers:

Mid Size Business, Public Administrations

Q. What languages does Gluu.biz support?

Gluu.biz supports the following languages:

Danish, English, German

Q. What type of pricing plans does Gluu.biz offer?

Gluu.biz has the following pricing plans:

Subscription

Q. Does Gluu.biz support mobile devices?

Gluu.biz supports the following devices:

Android, iPhone, iPad

Q. What other apps does Gluu.biz integrate with?

Gluu.biz integrates with the following applications:

G Suite, Microsoft Azure, Microsoft Dynamics NAV in the Cloud, Microsoft Teams, Office 365, SharePoint, Yammer

Q. What level of support does Gluu.biz offer?

Gluu.biz offers the following support options:

FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials