ClubExpress

ClubExpress

Where the Best Run Clubs Run the Best

4.6/5 (37 reviews)

ClubExpress Overview

ClubExpress includes more than 22 modules to help manage every aspect of your organization's operations, including members and non-members, the website itself, money, communications, and the organization as a whole. ClubExpress websites are fully responsive to mobile devices and we also offer a mobile app for each organization.

Our platform includes unparalleled documentation and training tools, such as comprehensive manuals for administrators and users, a context-sensitive online help system for every screen, and almost 100 video tutorials.

And our fees include unlimited toll-free support for admins and members! If members have a problem logging in, registering for an event, renewing their membership, making a payment, updating their Profile, etc., they can call us and we'll help them.

Pricing

Starting from
$24/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Australia, Canada, Europe, United Kingdom, United States

Supported Languages

English

ClubExpress Reviews

Overall rating
4.6/5
95% positive reviews
26
Excellent
9
Very good
1
Average
0
Poor
1
Terrible
Matthew H.

End Board Member Burnout

Used Daily for 2+ years
Reviewed on 2018/07/03
Review Source: Capterra

More members, easier event planning, and marketing. We were recognized by our Global leadership for doubling our membership 2 years after implementation. Other chapters have asked for our help in implementing the same software and procedures.

Pros

We used free tools like Gmail, MailChimp, Weebly and Paypal. Nothing spoke to each other and our membership database was a nightmare. Membership, programming, and treasurer each kept separate databases and our records were a mess. Our committee did an exhaustive review of 5 software packages before deciding on Club Express. Now everything is in one place. We have doubled our membership and cut the workload for board members in half. 2 years after implementation our chapter was recognized for our leadership. Club Express was the reason. Simply automating renewals and dues reminders was huge. Tracking attendance and collecting satisfaction polls helped up to create programs that better serve our membership. The integration with the website keeps everyone informed. New events show up on the calendar. New members show up in our searchable member database from the homepage.

Cons

Software this powerful also requires some learning. Many of the functions have small "icons" instead of drop-down menus. It has taken me a while to learn the iconography and I often click the wrong option before finding the one I really want. I wish it was more intuitive, but that is a very subjective statement. Intuitive to me may not be that way for you. We have 3 board members that have become experts on Club Express and we have not had any issues training the next generation as they take over our chapter.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Reiff L.

Solved all the problems of running an organization

Used Daily for 2+ years
Reviewed on 2018/01/23
Review Source: SoftwareAdvice

With ClubExpress, we can run a large organization in just a few hours a month.

Pros

Total integration of web site, membership services, email capabilities, forums, blogs, committees, photo albums, and events. Organizations can designate people to be administrators of one or more of these functions, or even subsets of them (like an individual blog, or photo album.) The recent addition of the "collectables" module lets organizations track items as well as people (ie: car clubs can keep track of cars.) Customer service is terrific. That's not something you can say about many service companies these days! They have better prices than competing services, and updates to the service don't cost extra.

Cons

You cannot choose the URL to use on most pages. You have to use something like yourclubname.ClubExpress.com

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Judy T.

Terrific Platform for clubs

Used Daily for 1+ year
Reviewed on 2018/09/14
Review Source: Capterra

We are a garden club of about 200 members and needed a website that would allow us to have a central database for members, documents, and photos; manage events; manage emailings; and be relatively easy to update quickly and be very cost-effective. Plus we were looking for good customer support. Club Express has delivered on all aspects of this. In particular, their customer support (which I don't need very much because the platform is very easy to use), is fantastic. And they constantly improve the software too, taking lots of input from users. Overall, a great product, specifically built for Clubs and Associations. They really understand their target audience.

Pros

Centralized database for our membership and club documents that makes creating emails with newsletters (that are then available on the website) so easy.

Cons

Creating a graphical user interface based on templates is a little clumsy to use, but is certainly serviceable.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Chad P.

A Lot of Features in One Place

Used Daily for 2+ years
Reviewed on 2018/12/13
Review Source: Capterra

Pros

As a club with over 400 members, ClubExpress has made it easy to maintain current memberships and automate membership renewals. This software provides much of the needed features we need to maintain our club and provide the best benefits for our members.

Cons

Sometimes the software can be confusing for non-technical users. Sometimes our members have issues signing up for events because it appears confusing to them. I would like the option to allow members to renew memberships whenever they request instead of just a month before expiration.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

7.0/10
Richard S.

Great membership management tool for clubs and organizations

Used Daily for 1+ year
Reviewed on 2018/09/10
Review Source: Capterra

Our club has had an excellent overall experience this this management tool. It has cut our membership management time down drastically and allows easy access to the records anytime anyplace. Great investment for our club.

Pros

This online membership management tool has it all; from managing members, communicating with members, to great website design. An all inclusive suite at a great reasonable cost based off of number of users (members).

Cons

Not too many. Sending emails to members was a bit cumbersome, but the company has been updating their email module lately (I have not fully reviewed it yet).

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

ClubExpress Pricing

Starting from
$24/month
Pricing options
Free Trial
Subscription
Value for money

ClubExpress pricing is based on the number of active members in the database. The minimum monthly fee is $24, equivalent to 60 members. Then $0.40 per member per month up to 100 members, and then discounts kick in for larger and larger groups. Our pricing is all inclusive; these fees cover all functionality, unlimited pages, documents, disk space, traffic, blast emails, etc., as well as unlimited toll-free support for admins and members!

ClubExpress Features

  • Accounting Integration
  • Data Import/Export
  • Document Storage
  • Electronic Payments
  • Invoice Management
  • Reporting & Statistics

  • API
  • Activity Dashboard
  • Activity Tracking
  • Automatic Notifications
  • Automatic Reminders
  • Billing & Invoicing
  • Calendar Management
  • Client Portal
  • Customizable Reporting
  • Inventory Management
  • Inventory Tracking
  • Real Time Data
  • Search Functionality
  • Third Party Integration

Additional information for ClubExpress

Key features of ClubExpress

  • 20+ built in modules; 15+ optional modules
  • 350+ reports and 50+ data exports, including filtering
  • Associations in the US, Canada, Australia, and UK.
  • At the club, member, and user levels. Both push and pull.
  • Available for specific club needs.
  • Built-in FAQ module with fully formatted answers.
  • Built-in Storefront module for clubs to sell products.
  • ClubExpress is fully PCI Compliant. AoC Available.
  • Credit card processing for memberships, events, & donations
  • Custom mobile app for each club or association
  • For every member and non-member transaction.
  • For members and 7 levels of admins.
  • For membership dues, event registrations, donations, etc.
  • For the eCommerce Storefront Module.
  • For website content. Many wizards and custom tools/widgets.
  • Fully integrated blast Emailing with templates & dist. lists
  • Fully integrated website and member database
  • Fully supported. Additional one-time setup fee.
  • Includes more than 300 reports and 50+ data exports.
  • Integrated non-member database
  • Integration with QuickBooks
  • Members and non-member mailing list
  • Members login to update their Profile
  • Modules for documents, committees, interests, photos, etc.
  • Multi-page, multi-question, answers in 25+ formats.
  • Multiple levels of security
  • No advertising!
  • Online member signup, renewals and expirations
  • Optional Resource Scheduling module for club assets.
  • Optional branded mobile app for each association
  • Optional module for members to post available positions.
  • Optional module for members to post stuff for sale.
  • Optional modules for continuing education and certification.
  • Part of our Mobile App
  • Powerful E-Commerce Storefront module
  • Powerful discussion forums and listserver module.
  • Powerful discussion forums and listserver module.
  • Powerful discussion forums and listserver module.
  • Powerful discussion forums, including listserver support
  • Powerful integrated event calendar with online registration
  • Powerful support for chapters, districts, and regions.
  • Powerful tools to control the look and feel of your website
  • Supports chapters, districts, and regions
  • Supports memberships that include multiple people
  • Surveys can be configured to run elections.
  • Unlimited contacts separate from the member database.
  • Unlimited documents/files stored in unlimited folders.
  • Unlimited emails to members & non-members. Filtering options
  • Unlimited fields; answers in 25+ different formats.
  • Unlimited photos and photo albums
  • Unlimited photos stored in 3 resolutions with folders/tags
  • Unlimited website pages for the public and members-only
  • Using our powerful Surveys module; multi-page multi-question

Benefits

ClubExpress provides exceptional integration between its various modules, and a powerful set of features in each module. For example, everyone can claim that they have an event calendar with online registration. But the ClubExpress Event Calendar is powerful enough to handle a multi-day, multi-track event, with different price points for members, non-members, and guests, as well as dozens of other options to configure any type of event. And every module is like this.

ClubExpress FAQs

Below are some frequently asked questions for ClubExpress.

Q. What type of pricing plans does ClubExpress offer?

ClubExpress offers the following pricing plans:

Starting from: $24/month

Pricing model: Subscription

Free Trial: Available

ClubExpress pricing is based on the number of active members in the database. The minimum monthly fee is $24, equivalent to 60 members. Then $0.40 per member per month up to 100 members, and then discounts kick in for larger and larger groups. Our pricing is all inclusive; these fees cover all functionality, unlimited pages, documents, disk space, traffic, blast emails, etc., as well as unlimited toll-free support for admins and members!

Q. What are the main features of ClubExpress?

ClubExpress offers the following features:

  • 20+ built in modules; 15+ optional modules
  • 350+ reports and 50+ data exports, including filtering
  • Associations in the US, Canada, Australia, and UK.
  • At the club, member, and user levels. Both push and pull.
  • Available for specific club needs.
  • Built-in FAQ module with fully formatted answers.
  • Built-in Storefront module for clubs to sell products.
  • ClubExpress is fully PCI Compliant. AoC Available.
  • Credit card processing for memberships, events, & donations
  • Custom mobile app for each club or association
  • For every member and non-member transaction.
  • For members and 7 levels of admins.
  • For membership dues, event registrations, donations, etc.
  • For the eCommerce Storefront Module.
  • For website content. Many wizards and custom tools/widgets.
  • Fully integrated blast Emailing with templates & dist. lists
  • Fully integrated website and member database
  • Fully supported. Additional one-time setup fee.
  • Includes more than 300 reports and 50+ data exports.
  • Integrated non-member database
  • Integration with QuickBooks
  • Members and non-member mailing list
  • Members login to update their Profile
  • Modules for documents, committees, interests, photos, etc.
  • Multi-page, multi-question, answers in 25+ formats.
  • Multiple levels of security
  • No advertising!
  • Online member signup, renewals and expirations
  • Optional Resource Scheduling module for club assets.
  • Optional branded mobile app for each association
  • Optional module for members to post available positions.
  • Optional module for members to post stuff for sale.
  • Optional modules for continuing education and certification.
  • Part of our Mobile App
  • Powerful E-Commerce Storefront module
  • Powerful discussion forums and listserver module.
  • Powerful discussion forums and listserver module.
  • Powerful discussion forums and listserver module.
  • Powerful discussion forums, including listserver support
  • Powerful integrated event calendar with online registration
  • Powerful support for chapters, districts, and regions.
  • Powerful tools to control the look and feel of your website
  • Supports chapters, districts, and regions
  • Supports memberships that include multiple people
  • Surveys can be configured to run elections.
  • Unlimited contacts separate from the member database.
  • Unlimited documents/files stored in unlimited folders.
  • Unlimited emails to members & non-members. Filtering options
  • Unlimited fields; answers in 25+ different formats.
  • Unlimited photos and photo albums
  • Unlimited photos stored in 3 resolutions with folders/tags
  • Unlimited website pages for the public and members-only
  • Using our powerful Surveys module; multi-page multi-question

Q. Who are the typical users of ClubExpress?

ClubExpress has the following typical customers:

Non Profit

Q. What languages does ClubExpress support?

ClubExpress supports the following languages:

English

Q. What type of pricing plans does ClubExpress offer?

ClubExpress has the following pricing plans:

Subscription

Q. Does ClubExpress support mobile devices?

ClubExpress supports the following devices:

iPhone, iPad

Q. What other apps does ClubExpress integrate with?

ClubExpress integrates with the following applications:

Authorize.net, Facebook, Google Calendar, Google Maps, LinkedIn, PayPal, QuickBooks, QuickBooks Online, Twitter

Q. What level of support does ClubExpress offer?

ClubExpress offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials

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