TrackSmart Attendance

Online Time & Attendance Software for Small Businesses

4,3 /5 (174 reviews) Write a Review!

TrackSmart Attendance Overview

What is TrackSmart Attendance?

With TrackSmart, we created the next generation of employee attendance tracking as a cloud-based solution for managers, owners and HR pros to access anytime and anywhere. Small businesses use the online application to track employee attendance, generate weekly time sheets and approve employee time off requests. Avoid administrative nightmares and ensure accurate attendance records with TrackSmart.

TrackSmart Attendance Overview

Pricing

Starting from
US$21,95/month

Pricing options

Free Trial
Subscription
Value for money

Choice of Monthly or Annual pricing.


TrackSmart Attendance Features

Devices
Business size
S M L
Markets
United States, Canada
Supported Languages
English

Media

Paperless Peronnel Records
Dashboard
Employee Self-Service Features
Easy Calendar Tracking
TrackSmart Attendance screenshot: Paperless Peronnel Records TrackSmart Attendance screenshot: Dashboard TrackSmart Attendance screenshot: Employee Self-Service Features TrackSmart Attendance screenshot: Easy Calendar Tracking

TrackSmart Attendance Reviews

TrackSmart Attendance Reviews

Overall rating
4,3
/
5
Excellent
75

Very good
76

Average
19

Poor
1

Terrible
3

Value for Money
4,3
Features
4
Ease of Use
4,4
Customer Support
4,2
87% recommended this app
Parul K.

Keeping tack of employees not that easy


Ben M.

Very simple to use and a great way to track approvals for time off


Verified Reviewer

Don't Waste Your Time; Time means Value

Its awesome; it could not be described in words; just try it; your Expense seems Best Returns


Jocelyn K.

Convenient and affordable, but unreliable

The first couple of years this worked well, which was great since it's considerably less costly than most systems. However, during the past year an update was made to their system, and several times since, there have been random changes made to the numbers of hours that had been entered. The first time this happened, I thought I had done something. But the second time it happened, I started browsing their Help section, and there was a section saying that this had occurred due to an upgrade they'd done. I give their customer support 2 stars because I think this should have been sent out as an announcement as soon as it happened, rather than keeping this info buried in their help section. Also, the last (third time) this happened, when I contacted their support, I was told the problem had been "all fixed," when of course it had not. We are a small nonprofit so probably cannot afford a different system. Hopefully, they can at some point resolve this bug in their system. If they do, I would recommend the system as efficient and cost-effective. In the meantime, luckily, I always make sure figures in the system are accurate and make a hard copy a couple of days prior to the new year and a couple of days after so I have something solid to check against when these system errors arise.


Jenny B.

Easy Way to Keep Track of Attendance

We know longer have a paper system for time off or the problem of who asked for time off first. TrackSmart sends an email when time is requested so there is a digital record of when it was done.


Parul K.
Industry: Automotive
Company size: 501-1 000 Employees

Keeping tack of employees not that easy

Used Weekly for 6-12 months
Reviewed on 2018/12/10
Review Source: Capterra

Pros

Now when i got responsibility as a shift in-charge, it was very difficult to keep track of every employee as this is not a school. This software has reduced my headache a lot.
Employee can download the app in their phones and complete attendance anywhere and request offs as well.
It can send alerts in email form. You can see the over time shift availability and swap with other employees also.
It has a demo mode so that new person can learn the functions.

Cons

We cannot see that how many leaves are left in you account.
You can get email alerts but not in text message form. It is easier for employees but its administrator part is little complicated.

Rating breakdown

Ease of Use

Likelihood to recommend: 8.0/10

Ben M.
Industry: Internet
Company size: 11-50 Employees

Very simple to use and a great way to track approvals for time off

Used Weekly for 2+ years
Reviewed on 2018/03/31
Review Source: GetApp

Pros

Simple interface, an end user really only needs to use a single screen with a basic form on it which creates a new request. On the same screen, you can see your existing requests and whether they're approved or not. The ability to notify another email address about time off requests is handy (for a spouse for instance).

Cons

The feature set is basic (though this may be all that most people need). The interface is functional, but not very pretty.

Rating breakdown

Ease of Use

Likelihood to recommend: 8.0/10

Verified Reviewer
Industry: Transportation/Trucking/Railroad
Company size: 11-50 Employees

Don't Waste Your Time; Time means Value

Used Daily for Free Trial
Reviewed on 2020/09/03
Review Source: GetApp

Its awesome; it could not be described in words; just try it; your Expense seems Best Returns

Pros

you should take care of your business but for the Valuable Clients.
Believe me you will be best in market

Cons

Easy to Use and Convenient to Your Valued Clients. it is one time investment to take next step for you business Development.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Jocelyn K.
Industry: Nonprofit Organization Management
Company size: 11-50 Employees

Convenient and affordable, but unreliable

Used Daily for 2+ years
Reviewed on 2016/12/02
Review Source: Capterra

The first couple of years this worked well, which was great since it's considerably less costly than most systems. However, during the past year an update was made to their system, and several times since, there have been random changes made to the numbers of hours that had been entered. The first time this happened, I thought I had done something. But the second time it happened, I started browsing their Help section, and there was a section saying that this had occurred due to an upgrade they'd done. I give their customer support 2 stars because I think this should have been sent out as an announcement as soon as it happened, rather than keeping this info buried in their help section. Also, the last (third time) this happened, when I contacted their support, I was told the problem had been "all fixed," when of course it had not. We are a small nonprofit so probably cannot afford a different system. Hopefully, they can at some point resolve this bug in their system. If they do, I would recommend the system as efficient and cost-effective. In the meantime, luckily, I always make sure figures in the system are accurate and make a hard copy a couple of days prior to the new year and a couple of days after so I have something solid to check against when these system errors arise.

Pros

It's easy to enter information and generate reports for a cost-effective fee compared to other systems.

Cons

It has been very unreliable due to a bug in the system which periodically causes it to arbitrarily change the number of hours that had been entered.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 4.0/10

Jenny B.
Industry: Financial Services
Company size: 11-50 Employees

Easy Way to Keep Track of Attendance

Used Daily for 2+ years
Reviewed on 2020/07/16
Review Source: Capterra

We know longer have a paper system for time off or the problem of who asked for time off first. TrackSmart sends an email when time is requested so there is a digital record of when it was done.

Pros

I love that our employees can see the company calendar and see who is going to be gone on certain days so they'll know if they can be gone or not. I also really like that everyone can see how much time they've used and how much time they have left to use.

Cons

I really wish there was a feature to put approved time to an Outlook calendar. I approve time off and have to put it on the Executive's calendar, so I'm basically putting the information in two places. Although he also has access to TrackSmart, it's easier for him just to check his Outlook.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8,5/10
Based on 174 user ratings
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TrackSmart Attendance Pricing

TrackSmart Attendance Pricing

Starting from
US$21,95/month
Free Trial
Subscription
Value for money

Choice of Monthly or Annual pricing.

Choice of Monthly or Annual pricing.

Value for Money
4,3/5
Based on 174 user ratings
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TrackSmart Attendance Features

TrackSmart Attendance Features

API
Activity Dashboard
Activity Tracking
Applicant Tracking
Automatic Notifications
Customizable Branding
Customizable Reporting
Data Import/Export
Employee Database
Employee Management
Employee Onboarding
Employee Portal
Employee Self Service
Performance Management
Real Time Reporting
Recruitment Management
Reminders
Reporting & Statistics
Self Service Portal
Third Party Integration
Features
4/5
Based on 174 user ratings
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Categories

Additional information for TrackSmart Attendance

Additional information for TrackSmart Attendance

Key features of TrackSmart Attendance

  • Customized calendar view
  • Easy, intuitive attendance tracking
  • Email notifications and alerts
  • Employee & Supervisor self-service
  • Mobile App for Android and iPhone
  • Personal customer support
  • Robust reporting
  • Secure paperless recordkeeping
  • Track up to 200 employees
  • Weekly time sheets

Benefits

Save time, money and a lot of headaches with TrackSmart.

You're busy doing a hundred things during the course of your workday. But tracking employee attendance and managing personnel records for even a small staff could take more time than you can spare. Then there's the time and effort it takes to spot trends, keep up with changes in state and federal employee attendance laws and maintain even basic employee information.

And of course, you have to store all that paperwork. Before you know it, you're overwhelmed with attendance forms, calendars and endless files full of notes and other attendance records.

TrackSmart takes the work out of entering and reviewing employee attendance and personnel records. A few simple keystrokes, and it's done.

Best of all, you can access and add to the information from any Internet-connected computer. And your employees can request time off and submit time sheets from their own self-service mobile app.

Try it free, today!

TrackSmart Attendance FAQs

TrackSmart Attendance FAQs

Below are some frequently asked questions for TrackSmart Attendance.

Q. What type of pricing plans does TrackSmart Attendance offer?

TrackSmart Attendance offers the following pricing plans:

Starting from: US$21,95/month

Pricing model: Subscription

Free Trial: Available

Choice of Monthly or Annual pricing.

Q. What are the main features of TrackSmart Attendance?

TrackSmart Attendance offers the following features:

  • Customized calendar view
  • Easy, intuitive attendance tracking
  • Email notifications and alerts
  • Employee & Supervisor self-service
  • Mobile App for Android and iPhone
  • Personal customer support
  • Robust reporting
  • Secure paperless recordkeeping
  • Track up to 200 employees
  • Weekly time sheets

Q. Who are the typical users of TrackSmart Attendance?

TrackSmart Attendance has the following typical customers:

Small Business, Public Administrations, Non Profit, Mid Size Business

Q. What languages does TrackSmart Attendance support?

TrackSmart Attendance supports the following languages:

English

Q. What type of pricing plans does TrackSmart Attendance offer?

TrackSmart Attendance has the following pricing plans:

Subscription

Q. Does TrackSmart Attendance support mobile devices?

TrackSmart Attendance supports the following devices:

Android, iPhone

Q. What other apps does TrackSmart Attendance integrate with?

We do not have any information about what integrations TrackSmart Attendance has

Q. What level of support does TrackSmart Attendance offer?

TrackSmart Attendance offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials