TrackSmart Attendance

Online Time & Attendance Software for Small Businesses

About TrackSmart Attendance

With TrackSmart, we created the next generation of employee attendance tracking as a cloud-based solution for managers, owners and HR pros to access anytime and anywhere. Small businesses use the online application to track employee attendance, generate weekly time sheets and approve employee time off requests. Avoid administrative nightmares and ensure accurate attendance records with TrackSmart.

Key benefits of TrackSmart Attendance

Save time, money and a lot of headaches with TrackSmart.

You're busy doing a hundred things during the course of your workday. But tracking employee attendance and managing personnel records for even a small staff could take more time than you can spare. Then there's the time and effort it takes to spot trends, keep up with changes in state and federal employee attendance laws and maintain even basic employee information.

And of course, you have to store all that paperwork. Before you know it, you're overwhelmed with attendance forms, calendars and endless files full of notes and other attendance records.

TrackSmart takes the work out of entering and reviewing employee attendance and personnel records. A few simple keystrokes, and it's done.

Best of all, you can access and add to the information from any Internet-connected computer. And your employees can request time off and submit time sheets from their own self-service mobile app.

Try it free, today!

Devices

Business size

S M L

Markets

United States, Canada

Supported Languages

English

Images

Dashboard
Employee Self-Service Features
Easy Calendar Tracking
Paperless Peronnel Records
View 5 more
TrackSmart Attendance screenshot: Dashboard TrackSmart Attendance screenshot: Employee Self-Service Features TrackSmart Attendance screenshot: Easy Calendar Tracking TrackSmart Attendance screenshot: Paperless Peronnel Records

Features

Total features of TrackSmart Attendance: 2

  • Attendance Management
  • Job Scheduling

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Reviews

Overall rating

4,3 /5
(174)
Value for Money
4,3/5
Features
4/5
Ease of Use
4,4/5
Customer Support
4,2/5

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Showing 5 reviews of 174
Parul K.
Overall rating
  • Industry: Automotive
  • Company size: 501-1 000 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Keeping tack of employees not that easy

Reviewed on 2018/12/10

Pros

Now when i got responsibility as a shift in-charge, it was very difficult to keep track of every employee as this is not a school. This software has reduced my headache a lot.
Employee can download the app in their phones and complete attendance anywhere and request offs as well.
It can send alerts in email form. You can see the over time shift availability and swap with other employees also.
It has a demo mode so that new person can learn the functions.

Cons

We cannot see that how many leaves are left in you account.
You can get email alerts but not in text message form. It is easier for employees but its administrator part is little complicated.

Miriam C.
Overall rating
  • Industry: Human Resources
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

An HR Solution for Timesheets and Time Tracking!

Reviewed on 2016/12/02

I tested TrackSmart for about a year before selecting it from among several others as our HR...

I tested TrackSmart for about a year before selecting it from among several others as our HR solution. It was the most fitting to our needs, our users didn't need any formal training in order to be able to use it, the price was within our budget, and we were finally able to do away with unsigned, handwritten timesheets. As a bonus, timesheets would now follow a proper review and approval process, and there is even a free downloadable app for users to be able to complete timesheets and request time off.

However, TrackSmart still has much room to grow, as many items we've been requiring of our ideal HR solution are still missing here. In particular, I have requested a field in each user's time bank to show how many vacation/sick/PTO/etc. they have for the year in total, as the program will only show you what you have accrued/available and what has been used, but no total of how much you will accrue for the year as a whole. It also does not automatically calculate California daily overtime, so our California timesheets must be manually calculated each week. Would also love to have a section on each user's dashboard for links to external websites and where documents may be uploaded to be shared with users upon login. The great thing is, through communication with TrackSmart's customer support team, they have been responsive in listening to their users and implementing changes as they are made aware of user needs.

All in all, with what TrackSmart currently delivers, and the promise of more great features to come, I am super pleased with the application and look forward to the future of our HR needs becoming easier to manage and track. Thanks!

Pros

Timesheet approval, detailed setup of time banks (PTO, Vacation, Sick, etc.), calendar option on the dashboard.

Cons

1 - Does not calculate daily overtime for California timesheets.
2 - No way of knowing how many Vacation/sick/PTO/etc. days in total you are allowed to receive for the year (only able to view what has been accrued/available and what has been used).
3 - Timesheets may only be saved/printed individually, not as a group.

Jenny B.
Overall rating
  • Industry: Financial Services
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

No More Attendance Maintenance Struggles

Reviewed on 2021/02/11

We have definitely solved the problem of arguments/disagreements of who can be out when. Our...

We have definitely solved the problem of arguments/disagreements of who can be out when. Our employees can see when someone else is off and they work around it. It has saved so much time!

Pros

I love that our employees can go online to see who is scheduled to be off on which days. This has saved so much grief in our office since only one person can be gone from each department at a time. By allowing the team members to request the time online, we have the email with the date to show who requested the time first.

Cons

I really wish this software had the ability to download time off to an Outlook calendar. I put the time off onto the supervisor's calendar and it would be much easier if it would automatically sync.

Jocelyn K.
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

Convenient and affordable, but unreliable

Reviewed on 2016/12/02

The first couple of years this worked well, which was great since it's considerably less costly...

The first couple of years this worked well, which was great since it's considerably less costly than most systems. However, during the past year an update was made to their system, and several times since, there have been random changes made to the numbers of hours that had been entered. The first time this happened, I thought I had done something. But the second time it happened, I started browsing their Help section, and there was a section saying that this had occurred due to an upgrade they'd done. I give their customer support 2 stars because I think this should have been sent out as an announcement as soon as it happened, rather than keeping this info buried in their help section. Also, the last (third time) this happened, when I contacted their support, I was told the problem had been "all fixed," when of course it had not. We are a small nonprofit so probably cannot afford a different system. Hopefully, they can at some point resolve this bug in their system. If they do, I would recommend the system as efficient and cost-effective. In the meantime, luckily, I always make sure figures in the system are accurate and make a hard copy a couple of days prior to the new year and a couple of days after so I have something solid to check against when these system errors arise.

Pros

It's easy to enter information and generate reports for a cost-effective fee compared to other systems.

Cons

It has been very unreliable due to a bug in the system which periodically causes it to arbitrarily change the number of hours that had been entered.

Verified Reviewer
Overall rating
  • Industry: Religious Institutions
  • Company size: 51-200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Does a great job of streamlining time sheets/calendar/time-off requests.

Reviewed on 2018/01/19

Pros

For a long time, this process was all done on paper in our office. Tracksmart was a game changer for us, allowing us to streamline how we manage time sheets, time off requests, and seeing a up-to-date calendar of who's out of the office.

Cons

I really wish there was a way to get an email notification for when a Time Sheet has been submitted. Also, wish there was a good mobile app to be able to manage entries and requests.

Showing 5 reviews of 174 Read all reviews

TrackSmart Attendance FAQs

Below are some frequently asked questions for TrackSmart Attendance.

TrackSmart Attendance offers the following pricing plans:

  • Starting from: US$21,95/month
  • Pricing model: Subscription
  • Free Trial: Available

Choice of Monthly or Annual pricing.

TrackSmart Attendance offers the following features:

  • Customized calendar view
  • Easy, intuitive attendance tracking
  • Email notifications and alerts
  • Employee & Supervisor self-service
  • Mobile App for Android and iPhone
  • Personal customer support
  • Robust reporting
  • Secure paperless recordkeeping
  • Track up to 200 employees
  • Weekly time sheets

TrackSmart Attendance has the following typical customers:

Small Business, Public Administrations, Non Profit, Mid Size Business

TrackSmart Attendance supports the following languages:

English

TrackSmart Attendance supports the following devices:

Android, iPhone

We do not have any information about what integrations TrackSmart Attendance has

TrackSmart Attendance offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials

Related categories

See all software categories found for TrackSmart Attendance.