TrackSmart Attendance

TrackSmart Attendance

Online Time & Attendance Software for Small Businesses

4.3/5 (240 reviews)

TrackSmart Attendance Overview

With TrackSmart, we created the next generation of employee attendance tracking as a cloud-based solution for managers, owners and HR pros to access anytime and anywhere. Small businesses use the online application to track employee attendance, generate weekly time sheets and approve employee time off requests. Avoid administrative nightmares and ensure accurate attendance records with TrackSmart.

Pricing

Starting from
US$22,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Canada, United States

Supported Languages

English

TrackSmart Attendance Reviews

Overall rating
4.3/5
88% positive reviews
111
Excellent
99
Very good
24
Average
3
Poor
3
Terrible
Miriam C.

An HR Solution for Timesheets and Time Tracking!

Used Daily for 1+ year
Reviewed on 2016/12/02
Review Source: Capterra

I tested TrackSmart for about a year before selecting it from among several others as our HR solution. It was the most fitting to our needs, our users didn't need any formal training in order to be able to use it, the price was within our budget, and we were finally able to do away with unsigned, handwritten timesheets. As a bonus, timesheets would now follow a proper review and approval process, and there is even a free downloadable app for users to be able to complete timesheets and request time off.

However, TrackSmart still has much room to grow, as many items we've been requiring of our ideal HR solution are still missing here. In particular, I have requested a field in each user's time bank to show how many vacation/sick/PTO/etc. they have for the year in total, as the program will only show you what you have accrued/available and what has been used, but no total of how much you will accrue for the year as a whole. It also does not automatically calculate California daily overtime, so our California timesheets must be manually calculated each week. Would also love to have a section on each user's dashboard for links to external websites and where documents may be uploaded to be shared with users upon login. The great thing is, through communication with TrackSmart's customer support team, they have been responsive in listening to their users and implementing changes as they are made aware of user needs.

All in all, with what TrackSmart currently delivers, and the promise of more great features to come, I am super pleased with the application and look forward to the future of our HR needs becoming easier to manage and track. Thanks!

Pros

Timesheet approval, detailed setup of time banks (PTO, Vacation, Sick, etc.), calendar option on the dashboard.

Cons

1 - Does not calculate daily overtime for California timesheets.
2 - No way of knowing how many Vacation/sick/PTO/etc. days in total you are allowed to receive for the year (only able to view what has been accrued/available and what has been used).
3 - Timesheets may only be saved/printed individually, not as a group.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Jo H.

Summertime Scheduler

Used Daily for 2+ years
Reviewed on 2016/12/02
Review Source: Capterra

I have used TrackSmart scheduler for the past 3 years. I am a manager of a pool and use it to schedule my lifeguard staff. The staff loves it because of the mobile app - they can give up shifts, swap shifts and see who is working all from the app. I also use the time clock function. This allows me to check to see who is working and when they started. It also allows our payroll person to access the payroll from anywhere, even when she is on vacation. As soon as I have approved the hours, she can do whatever she needs to. The whole program, from scheduler to mobile app is easy to use and very functional. I love being able to access the information from anywhere, especially when I am off site. Also, the ability to have a monthly contract is also convenient since I am a seasonal employer. I start it in the spring and I turn it off in the fall. I honestly don't know how I would schedule without this program.

Pros

It is so easy to use and set up. It is easy for my lifeguards who are mostly teenagers. It is difficult to get teens to do anything these days, but they love the ability to trade and switch their shift, and the app makes it so easy to do so.

Cons

1. The swap function is not available on the app. That would be so great to have as most of my lifeguards don't want to just give up their hours - they would much rather swap.
2. As the manager, I can't get notifications who is giving up shifts. I get an email when one is taken, but I lose a little bit of scheduling control when I don't know that they shifts are being given up. I would like to get notified just as the guards do.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Sean G.

Great product... could use some improvements

Used Daily for 2+ years
Reviewed on 2016/12/14
Review Source: Capterra

I've loved the TrackSmart product since incorporating into our business. However, the one thing the product is lacking is real-time (database) synchronization with Outlook Calendars. Because we use Outlook so heavily in regards to the different calendars we utilized from an organization standpoint, it would be nice if our TrackSmart attendance data would sync with Outlook in this regard. For example, one of the calendars we use in-house is a field operations calendar. Because there are so many people in the mix when scheduling/planning field operations, the one thing that's always missed is to see who is on vacation. What we have to do is have a separate "vacation" calendar within Outlook so people can overlay this with the field ops calendar so they don't schedule someone who is on vacation. This works, except for when someone forgets to put someone or themselves on the vacation calendar. With TrackSmart being centrally managed, it would be real nice if the attendance data entered into it would sync with our vacation calendar so they match. This would result in us not having those "uh-oh" moments because data was entered into one but not the other... it happens. If you guys could figure this out, you would have a 5-star rating across the board.

Pros

Ease of use and overall look & feel of website/product. Flexible pricing plans.

Cons

No Outlook sync feature so in-house calendars match what is on TrackSmart.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Mark R.

A Life Saver!

Used Daily for 6-12 months
Reviewed on 2016/12/03
Review Source: Capterra

I love TrackSmart. It has been an absolute lifesaver in running my business. I create a work schedule and publish it to my employees and then I am out of the loop. If they have a conflict and can't make or don't want a shift, they offer it up and other employees can grab it if they want the extra hours. The system keeps track to make sure that nobody is taking too many hours and moving into overtime pay situation. I can easily view the work balance between employees with a single click. At the end of the pay period, with just a couple of keystrokes, I get a report of the total number of hours worked by each employee. The employees use the smartphone app to manage their work schedule as well as clocking in and out. It's amazing to me how simple the system is. It's exactly everything I was looking for in a scheduling system.

Pros

Very simple to use. Employees can trade shifts without me being involved. Reporting at the end of the pay period is easy. The mobile app makes it simple for employees to clock in and out.

Cons

I would like to be able to have my "standard schedule" that I can start with when creating a work schedule. The system does allow me to copy the schedule from past weeks but that will always include shifts that have been swapped out. I want to be able to start with my baseline schedule.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Jenny B.

We use TrackSmart to manage our employees time off.

Used Daily for 2+ years
Reviewed on 2017/12/05
Review Source: Capterra

I love that I don't have to manually keep track of our employees' time off. It's easy to make calculation errors when doing it by hand. It's also a great tracking tool because it allows us to see which day an employee submitted a request for time off.

Pros

It's very easy to use. Our employees can look at the calendar to see what days are available to take since we can only have one person per department gone at one time. The reports are very helpful as well.

Cons

The program doesn't link with Outlook so when I approve someone's time off, I have to go to the Executive's calendar and put it there as well. It would be great if they would link. The other problem is that the employees can only see that another employee's name is on a date, not if they're taking the whole day or just two hours for a doctors appointment.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10

TrackSmart Attendance Pricing

Starting from
US$22,00/month
Pricing options
Free Trial
Subscription
Value for money

Choice of Monthly or Annual pricing.

TrackSmart Attendance Features


  • API
  • Activity Dashboard
  • Activity Tracking
  • Applicant Tracking
  • Automatic Notifications
  • Automatic Reminders
  • Customizable Branding
  • Customizable Reporting
  • Data Import/Export
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Self Service
  • Performance Management
  • Real Time Reporting
  • Recruiting Management
  • Reporting & Statistics
  • Self Service Portal
  • Third Party Integration

Additional information for TrackSmart Attendance

Key features of TrackSmart Attendance

  • Customized calendar view
  • Easy, intuitive attendance tracking
  • Email notifications and alerts
  • Employee & Supervisor self-service
  • Mobile App for Android and iPhone
  • Personal customer support
  • Robust reporting
  • Secure paperless recordkeeping
  • Track up to 200 employees
  • Weekly time sheets

Benefits

Save time, money and a lot of headaches with TrackSmart.

You're busy doing a hundred things during the course of your workday. But tracking employee attendance and managing personnel records for even a small staff could take more time than you can spare. Then there's the time and effort it takes to spot trends, keep up with changes in state and federal employee attendance laws and maintain even basic employee information.

And of course, you have to store all that paperwork. Before you know it, you're overwhelmed with attendance forms, calendars and endless files full of notes and other attendance records.

TrackSmart takes the work out of entering and reviewing employee attendance and personnel records. A few simple keystrokes, and it's done.

Best of all, you can access and add to the information from any Internet-connected computer. And your employees can request time off and submit time sheets from their own self-service mobile app.

Try it free, today!

TrackSmart Attendance FAQs

Below are some frequently asked questions for TrackSmart Attendance.

Q. What type of pricing plans does TrackSmart Attendance offer?

TrackSmart Attendance offers the following pricing plans:

Starting from: US$22,00/month

Pricing model: Subscription

Free Trial: Available

Choice of Monthly or Annual pricing.

Q. What are the main features of TrackSmart Attendance?

TrackSmart Attendance offers the following features:

  • Customized calendar view
  • Easy, intuitive attendance tracking
  • Email notifications and alerts
  • Employee & Supervisor self-service
  • Mobile App for Android and iPhone
  • Personal customer support
  • Robust reporting
  • Secure paperless recordkeeping
  • Track up to 200 employees
  • Weekly time sheets

Q. Who are the typical users of TrackSmart Attendance?

TrackSmart Attendance has the following typical customers:

Mid Size Business, Non Profit, Public Administrations, Small Business

Q. What languages does TrackSmart Attendance support?

TrackSmart Attendance supports the following languages:

English

Q. What type of pricing plans does TrackSmart Attendance offer?

TrackSmart Attendance has the following pricing plans:

Subscription

Q. Does TrackSmart Attendance support mobile devices?

TrackSmart Attendance supports the following devices:

Android, iPhone

Q. What other apps does TrackSmart Attendance integrate with?

We do not have any information about what integrations TrackSmart Attendance has

Q. What level of support does TrackSmart Attendance offer?

TrackSmart Attendance offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials