Facebook

Facebook

Online social media & social networking service

4.2/5 (357 reviews)

Facebook Overview

Facebook's mission is to give people the power to share and make the world more open and connected.

Pricing

Starting from
N/A
Pricing options
Free Trial
Free
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Canada, China, Europe and 5 others, Germany, India, Japan, Latin America, Middle-East and Africa

Supported Languages

Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish and 22 others, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian

Facebook Reviews

Overall rating
4.2/5
82% positive reviews
167
Excellent
126
Very good
47
Average
9
Poor
8
Terrible
Brittney C.

Facebook for Businesses has always been great, but it's declining for personal use.

Used Daily for 2+ years
Reviewed on 2018/08/03
Review Source

Pros

I managed social media as a marketing intern in 2016 and I loved using Facebook for longer posts and feature stories. Since there's no character limit like there is on twitter, Facebook is my go-to when we have a little more information to share than usual. I also love the event page feature on Facebook. We had a large annual event and every time we used a Facebook event page to promote it, there was a line outside the venue because we were over capacity. There's no other large social media platform that has a feature comparable to Facebook's event pages. I also love it that Facebook provides analytical reports for free. On other social media platforms like Twitter, we had to purchase an outside integration like Hootsuite to be able to get monthly reports.

Cons

Most of the cons of Facebook show themselves when you log in for personal use. The app has gradually become very "junky" with cheap/scam-looking advertisements and the new interface has way too much going on along the sides of your timeline so, it's hard to focus. The latest Facebook update that bothered me was the change in notifications. Instead of only receiving notifications when someone tags me in something or mentions me directly in a comment (you know, things relevant to me), I get endless notifications that say things like, "Did you see Jessica Jones' comment on Luke Cage's post?". There may be a way to customize my notifications and stop Facebook from doing that, but it still bothers me that they automatically changed my notifications without asking and I feel uncomfortable knowing that other people have the option to be notified when I comment on someone else's status. It's way too intrusive.

Rating breakdown

Ease of Use

Likelihood to recommend

9.0/10
India P.

The Face of the Social Internet with all your friends in 1 book.

Used Weekly for 2+ years
Reviewed on 2018/03/29
Review Source

Pros

It allows you to have the option to connect with other people on one social platform. You can use your facebook information to login to other online applications without having to create a login or user id. You can also choose to login by just clicking your photo and inserting your password. You have the options to send money and receive money via Facebook. You can make friend suggestions, decided if you want to show up in a online search preformed by a major search engine. You can determine the access others have to your photos, posts, friends, and even customize lists. You can create groups that are private, or public, and create personal pages. You can advertise to target specific people. You can intergrate your instagram or twitter feed to your Facebook. You can sell and buy things through the Facebook Marketplace. You can send audio messages via Facebook. Download photos from others' pages. You can block people via their FB page or email. If you die you can have a memorial for your page, you can also have trusted people in the event you are locked out or hacked to regain account access. They allow you to go live. You can easily find people. You can create your own FB domain to get to your profile to be found. They are always adding more features and capabilities for users to access and is a steadily growing social platform.

Cons

You have to download messenger seperately from Facebook to message others. You can never truly delete your account to start from scratch. If you lose email access to your account anyone can eventually reactivate your account. It takes a few complaints for Facebook to perm. delete an account that someone makes that is fake. You can only use your real name and not alias, which is understandable but too many name changes is not allowed. They want you to have only one FB account but if you can't delete your old account to start new it can be fustrating. Facebook is the main site harrassment and bullying occurs and some posts should not take so long to be removed as embarrassing and humiliating things can be posted about someone. It seems like they have so many features I forgot how to get to some of them as far as what screen i need to be on to access that feature. It can be confusing because a social media platform is virtually attempting to be a walmart online for social networks which is too much for one platform to have information about you when you can not perm. delete your account. Who wants a social network to keep that much information on them forever? That is quesitonable to even having a facebook account and knowing that.

Rating breakdown

Ease of Use

Likelihood to recommend

9.0/10
Dana R.

Fan of Facebook

Used Daily for 2+ years
Reviewed on 2018/09/17
Review Source

Pros

I really enjoy Facebook because it is good for many aspects. I get to befriend and network with people all over the world and the USA. I can instantly communicate with someone who lives far and get answers in seconds. I enjoy that no matter what time of the day or night you are on Facebook someone else is on also. I like Instant Messenger too. That helps me to comminicate with my affiliates for my online company and helps me to keep tabs on my children's whereabouts. I like how we can store pictures and Facebook shows me what I posted in previous years. It has been instrumental in my expansion of my business and advertising on social media with just a mouse click. I enjoy the business groups and also the faith based groups I have found. I like the fact that you can have up to 5000 friends also.

Cons

What I like least about Facebook is Facebook Jail. I understand there are rules against spam and I do not personally spam anyone but I posted in some groups and was banned for days. I feel like every site asking for your Facebook information is connecting a bit too many of our details together. The latest scandal was the cause of many of my friends to leave Facebook which saddened me because it was so much easier to just message them. Facebook for business is an area I will be utilizing more often as my needs grow but I heard it will be changing in the future. I am hoping all scandals are over. I will be watching for further developments.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Kelly D.

Facebook for business is a useful tool but can be challenging

Used Daily for 2+ years
Reviewed on 2018/12/22
Review Source

Pros

I enjoy being able to schedule posts and plan events. I like being visible to my clients daily and able to connect with them via tablet, phone or computer depending on where I am currently. Gives me a quick way to respond and work with people one one. Being able to connect a group to the page gives me a better setting to work with groups of people and gives them a more private place to post other than directly on a public Facebook post.

Cons

My biggest complaint is with the security of business pages. If you keep your email open to clients you are VERY vulnerable to hackers taking over your page. I've know multiple business page owners who have lost all of their content, and the hard work they put in to develop relationships with their clients. Most of the time Facebook will "eventually" shut down the page after multiple reports of hacking, but by then the creator or business owner has lost their following or the people who are under the impression that the page is still being run by the owner have been spammed or are open to viruses or hacking of their personal accounts.
If Facebook can demand a "legal" name for your personal page they can do much more for businesses pages to make them secure.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend

7.0/10
Alisha S.

Personal and Business Facebook User

Used Daily for 2+ years
Reviewed on 2018/07/02
Review Source

Pros

Facebook has become the king of the social platform, even my mother uses it and she is nearly computer illiterate but you better believe she knows how to navigate her Facebook. You can find groups and support for just about anything from really important topics to people just trolling each other. The marketplace is a super powerful and from what I have seen FREE selling tool for anyone and seems less confusing than Craigslist. Games galore, most free, available from point and click to time management. You can build a business account separate from your personal account, but you can manage it with your personal account, and you have an entire hub dedicated to building your business and even your catalog and ads that you want to run, for a fee of course. Most features are free.

Cons

Try updating anything about yourself on your Facebook profile without EVERYONE making some sort of fanfare about it! Kinda funny and annoying all wrapped into one. You will get hit with tons of those chain letters in some form or another and organizing your pictures can be tedious as it has to be done ONE by ONE.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Facebook Pricing

Starting from
N/A
Pricing options
Free Trial
Free
Value for money

Facebook Features


  • API
  • Access Control
  • Activity Dashboard
  • Automatic Notifications
  • Content Management
  • Custom Forms
  • Customizable Branding
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Drag & Drop Interface
  • Electronic Payments
  • Product Catalog
  • Reporting & Statistics
  • SSL Security
  • Search Functionality
  • Social Media Integration
  • Third Party Integration
  • eCommerce Integration
  • eCommerce Management

Additional information for Facebook

Key features of Facebook

  • Ad Serving Platform
  • Chat
  • Timeline
  • Upload Pictures

Facebook FAQs

Below are some frequently asked questions for Facebook.

Q. What type of pricing plans does Facebook offer?

Facebook offers the following pricing plans:

Pricing model: Free

Free Trial: Not Available

Q. What are the main features of Facebook?

Facebook offers the following features:

  • Ad Serving Platform
  • Chat
  • Timeline
  • Upload Pictures

Q. Who are the typical users of Facebook?

Facebook has the following typical customers:

Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

Q. What languages does Facebook support?

Facebook supports the following languages:

Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian

Q. What type of pricing plans does Facebook offer?

Facebook has the following pricing plans:

Free

Q. Does Facebook support mobile devices?

Facebook supports the following devices:

Android, iPhone, iPad

Q. What other apps does Facebook integrate with?

Facebook integrates with the following applications:

1CRM, ActiveCampaign, Bitium, HappyFox, HelpOnClick Live Chat Software, LiveChat, SeamlessGov, TeamSupport, Vision Helpdesk, When I Work

Q. What level of support does Facebook offer?

We do not have any information about what support options Facebook has