Mailchimp Transactional Email

Delivery API for transactional emails

4,5 /5 (58 reviews) Write a Review!

Mailchimp Transactional Email Overview

What is Mailchimp Transactional Email?

Mailchimp Transactional Email (formerly Mandrill) is a reliable, scalable and secure delivery API for transactional emails from websites and applications. Designed for application developers rather than email marketers, Mailchimp Transactional Email uses an API and SMTP server optimized for sending emails as fast as possible.

Be certain that your emails will go through spam filters and into inboxes with Mailchimp Transactional Email's custom SPF and DKIM records and private IP address/IP pool. Mailchimp Transactional Email's webhooks provide notification of bounce rates and spam complaints.

Mailchimp Transactional Email offers a dashboard showing detailed statistics, a 30 day, searchable activity log for information about the emails you've sent. Other analytics features include split-testing, comparative reports and custom metadata. With the first 12,000 emails/month for free, Mailchimp Transactional Email is an ideal solution for smaller apps and a cost-effective one for larger apps.

Mailchimp Transactional Email Overview

Pricing

Starting from
US$20,00/month

Pricing options

Free Trial
Subscription
Value for money

Pricing is based on the number of emails required, and starts from $20/month for up to 25000 emails.
A dedicated IP is available for an additional $29.95/month.


Mailchimp Transactional Email Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico
Supported Languages
English

Media

View sending volumes with Mandrill
Create rules and apply automatic actions with Mandrill's rules engine
Generate comparative reports and carry out split testing with Mandrill's analytics
Create multiple templates with Mandrill
Mailchimp Transactional Email screenshot: View sending volumes with Mandrill Mailchimp Transactional Email screenshot: Create rules and apply automatic actions with Mandrill's rules engine Mailchimp Transactional Email screenshot: Generate comparative reports and carry out split testing with Mandrill's analytics Mailchimp Transactional Email screenshot: Create multiple templates with Mandrill

Mailchimp Transactional Email Reviews

Mailchimp Transactional Email Reviews

Overall rating
4,5
/
5
Excellent
33

Very good
19

Average
6

Poor
0

Terrible
0

Value for Money
4,2
Features
4,3
Ease of Use
4,4
Customer Support
4,2
90% recommended this app
Joshua H.

An excellent, if costly, transactional email service

We were experiencing spikes in bounce and spam rates with AWS's SES. We were able to switch to Mandrill in a single day and immediately saw dramatic improvement. As necessary, we later built out support for bulk sends and black list checking and scrubbing. All in all it was an easy process and a good product.


Gedson S.

Reliable transactional email

We're using Mandrill for all our transactional email needs, as and endpoint in our API concentrator. It's proven to be very robust and reliable over the years.


Umang B.

Great for personalized emails

Mentioned earlier - Mandrill is great to get a high level of reaction via emails. The developers set up customized scripts to send out relevant content to our customers and partners so they are always in the loop.


Verified Reviewer

Great, while we had it!


Jorge M.

Amazing transactional email relay

We've been using Mandrill as our email relay of choice for all our applications and APIs, and it has been working great in every aspect.


Joshua H.
Industry: Furniture
Company size: 11-50 Employees

An excellent, if costly, transactional email service

Used Daily for 2+ years
Reviewed on 2018/12/06
Review Source: Capterra

We were experiencing spikes in bounce and spam rates with AWS's SES. We were able to switch to Mandrill in a single day and immediately saw dramatic improvement. As necessary, we later built out support for bulk sends and black list checking and scrubbing. All in all it was an easy process and a good product.

Pros

Mandrill provides a simple and well documented API and has libraries and integrations available for many major web frameworks and languages. Making use of it for simple email sends is a fast and easy process, and it provides additional functionality for black lists, white lists, bulk sends, static IPs, etc. Their dashboard makes it extremely simple to see all the emails sent to a given address along with full content and reasons why sends failed or were delayed, which is a great for debugging and testing. They also provide analytics and send, receive, open, click, and bounce rates.

Cons

The service used to be much cheaper, but costs went up sharply when it was reabsorbed back into Mailchimp. Still an excellent service, but harder to recommend without reservation.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Gedson S.
Industry: Telecommunications
Company size: 11-50 Employees

Reliable transactional email

Used Daily for 2+ years
Reviewed on 2019/03/12
Review Source: Capterra

We're using Mandrill for all our transactional email needs, as and endpoint in our API concentrator. It's proven to be very robust and reliable over the years.

Pros

Mandrill (now interated inside Mailchimp) has been a solid and reliable transactional email provider, with great delivery rates, very slow spam scores and ultra-fast reception speed. It provides useful and flexible reports and great dashboards too.

Cons

In order to keep it's spam reputation high it takes some effort to set up a new email domain in Mandrill. You have to prove you own the DNS and configure a SPF/DKIM record.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Umang B.
Industry: Nonprofit Organization Management
Company size: 51-200 Employees

Great for personalized emails

Used Other for 2+ years
Reviewed on 2020/10/13
Review Source: Capterra

Mentioned earlier - Mandrill is great to get a high level of reaction via emails. The developers set up customized scripts to send out relevant content to our customers and partners so they are always in the loop.

Pros

Transactional Emails is really necessary in today's world, we get a much better open rate and much better interaction when we use this system rather than a simple mass email message. Totally recommend this set up, and it has the the facilities to set up everything pretty easily.

The API documentation is robust, and their service uptime is great, it does what is advertised.

Cons

The fact that I need to have a mailchimp paid account and to get into Mandrill through Mailchimp is a little weird, but it's minor in the grand scheme of things. I don't use Mailchimp, our marketing department uses an alternative, but our developers use Mandrill.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 10.0/10

Verified Reviewer

Great, while we had it!

Used Daily for 1+ year
Reviewed on 2018/05/09
Review Source: GetApp

Pros

I run a busy social network. Around 6,000 users total, and 300-400 online at any given time. Due to this, I needed a transactional email service that had great deliver-ability for invitations, verifications, password changes, etc. Mandrill was recommended to me, and we were completely happy with the service. Unfortunately, when they bundled Mandrill into Mailchimp, we couldn't afford it anymore.

Cons

Unfortunately, bundling services did no favors. What previously was affordable for us no longer was. While the service is great, the way the change was implemented was sudden, leaving companies little time or recourse to find other options quickly. That solidified my decision to leave- most companies would grandfather in existing members, offer a lower rate, something. They simply provided us with addresses for other services, losing customers in the process.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 6.0/10

Jorge M.
Industry: Telecommunications
Company size: 11-50 Employees

Amazing transactional email relay

Used Daily for 2+ years
Reviewed on 2019/03/13
Review Source: Capterra

We've been using Mandrill as our email relay of choice for all our applications and APIs, and it has been working great in every aspect.

Pros

Very fast delivery with exceptional delivery rates;
Does a great job keeping reputation high;
Very nice dashboards and reporting;
Ability to segregate into sub-accounts;
Very easy to integrate with MTA's and API clients;
Great documentation;

Cons

Domain validation could be made simpler;
Roles and permissions should be more flexible;
Once Mandrill got integrated with Mailchimp the pricing model became less attractive;

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

User recommendation
8,1/10
Based on 58 user ratings
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Mailchimp Transactional Email Pricing

Mailchimp Transactional Email Pricing

Starting from
US$20,00/month
Free Trial
Subscription
Value for money

Pricing is based on the number of emails required, and starts from $20/month for up to 25000 emails.
A dedicated IP is available for an additional $29.95/month.

Pricing is based on the number of emails required, and starts from $20/month for up to 25000 emails.
A dedicated IP is available for an additional $29.95/month.

Value for Money
4,2/5
Based on 58 user ratings
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Mailchimp Transactional Email Features

Mailchimp Transactional Email Features

API
Activity Dashboard
Automatic Notifications
Call Monitoring
Call Recording
Call Routing
Call Transfer
Caller ID
Chat
Collaboration Tools
Communication Management
Conferencing
Contact Management
Customizable Branding
Instant Messaging
Real Time Reporting
Reporting & Statistics
Third Party Integration
Video Conferencing
Voice Mail
Features
4,3/5
Based on 58 user ratings
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Categories

Additional information for Mailchimp Transactional Email

Additional information for Mailchimp Transactional Email

Key features of Mailchimp Transactional Email

  • Automatic CSS inlining
  • Configurable email alerts
  • Custom SPF
  • Custom tracking domains
  • Delivery reports
  • Detailed and searchable activity log
  • Geolocation and email client tracking
  • Globally distributed sending infrastructure
  • Multiple dedicated IPs
  • Multiple sending domains per account
  • Multiple transactional templates per account
  • Real-time analytics
  • Searchable, user-defined metadata
  • Spam filter testing
  • Split testing for transactional emails
  • Webhooks

Benefits

• Running on a globally distributed infrastructure, Mailchimp Transactional Email can deliver data-driven transactional emails in seconds, including personalized one-to-one messages and targeted eCommerce emails.

• Monitor and evaluate the performance of your emails with Mailchimp Transactional Email's detailed delivery reports and real-time analytics.

• Set a variety of options for your emails either per message or by default and white label your tracking URLs and IP addresses.

• Integrate Mailchimp Transactional Email's in-depth analytics data into your own database to keep track of trends. Monitor open rates, unsubscribes, clicks & more before generating comparative reports.

• Create templates and set unique defaults for HTML, subject line, text and more. With Mailchimp Transactional Email's Litmus integration, your templates can be tested with spam filters.

Mailchimp Transactional Email FAQs

Mailchimp Transactional Email FAQs

Below are some frequently asked questions for Mailchimp Transactional Email.

Q. What type of pricing plans does Mailchimp Transactional Email offer?

Mailchimp Transactional Email offers the following pricing plans:

Starting from: US$20,00/month

Pricing model: Subscription

Free Trial: Available

Pricing is based on the number of emails required, and starts from $20/month for up to 25000 emails. A dedicated IP is available for an additional $29.95/month.

Q. What are the main features of Mailchimp Transactional Email?

Mailchimp Transactional Email offers the following features:

  • Automatic CSS inlining
  • Configurable email alerts
  • Custom SPF
  • Custom tracking domains
  • Delivery reports
  • Detailed and searchable activity log
  • Geolocation and email client tracking
  • Globally distributed sending infrastructure
  • Multiple dedicated IPs
  • Multiple sending domains per account
  • Multiple transactional templates per account
  • Real-time analytics
  • Searchable, user-defined metadata
  • Spam filter testing
  • Split testing for transactional emails
  • Webhooks

Q. Who are the typical users of Mailchimp Transactional Email?

Mailchimp Transactional Email has the following typical customers:

Small Business, Large Enterprises, Non Profit, Freelancers, Mid Size Business

Q. What languages does Mailchimp Transactional Email support?

Mailchimp Transactional Email supports the following languages:

English

Q. What type of pricing plans does Mailchimp Transactional Email offer?

Mailchimp Transactional Email has the following pricing plans:

Subscription

Q. Does Mailchimp Transactional Email support mobile devices?

Mailchimp Transactional Email supports the following devices:

iPhone

Q. What other apps does Mailchimp Transactional Email integrate with?

Mailchimp Transactional Email integrates with the following applications:

Bitium, ChargeOver, Little Green Light, LoginRadius, Marketing Creatio, Sales Creatio, Service Creatio, Zapier, amoCRM, ecomdash

Q. What level of support does Mailchimp Transactional Email offer?

Mailchimp Transactional Email offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Video Tutorials