Ascentis

Organize. Humanize. Maximize.

4,3 /5 (47 reviews) Write a Review!

Ascentis Overview

What is Ascentis?

Start Anywhere. Add Anytime. Ascentis’ industry-leading a-la carte full suite human capital management (HCM) technology platform and workforce management solutions are supported by an ongoing commitment to delivering an unsurpassed client experience. Ascentis’ technology modules work independently or together to meet the needs of each client, wherever they are in the HCM journey.

Ascentis Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

On request


Ascentis Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

Ascentis screenshot: Ascentis screenshot: Ascentis screenshot:

Ascentis Reviews

Ascentis Reviews

Overall rating
4,3
/
5
Excellent
22

Very good
18

Average
6

Poor
1

Terrible
0

Value for Money
4,1
Features
4,2
Ease of Use
4,1
Customer Support
4,1
85% recommended this app
Omikka C.

Performance Management


Connie H.

Long-term user of HR Office

We've used HR Office for about 20 years now -- started out with the in-house Access version and have used the .asp version since about 2001/2002.


Kyle K.

Ascentis fills a niche that has a vacuum but is not complete

What took it over the top with poor satisfaction is that they tried to be good partners but as of late they just throw in the towel and want money.


Lora M.

I have now had Ascentis HR for 2 months, and Payroll for a month, and I can sum my experience up in 4 words:
Thank goodness for Ascentis.
We are a small to medium company with the unique feature of being made up of multiple FEINs. We are also on an aggressive growth plan in terms of expansion. Although the company has been around for more than 30 years, it's only been in the last 5 it's gone from a small family business to a regional (soon to be national) distributor.
When I took on the position with this company to build a HR department and functions, one of the task requirements/ requests from the owner was to bring payroll inhouse within the first year. Payroll was being managed by the accountants, and it was neither cost-effective or timely; corrections were always a challenge. The existing HR software, Sage, was full of bugs and not managing tasks effectively. Much of the historical data was inaccurate, as well.
Literally, I was printing out time punch reports, manually entering onto a spreadsheet, and at the end of the paycycle emailing it to the accountant with all changes/corrections the very next business day. And then sending someone an hour away to pick up checks. And same for corrections. Not anymore.
I did quite a bit of research early on for the right system. The multiple FEINs made some systems much more expensive. And even though I'm in a culture that has been embracing change, I knew doing everything at once would create shock waves. Additionally, the projected growth made it so easy, expandability was a absolute necessity. Finally, the system would need to be easy enough and intuitive enough to teach a Vice President to be an emergency backup.
Selection of Ascentis was easy, actually. I asked lots of questions, and the response was usually either "oh, yes, of course, this is how we do that...." or "that does sound a little different, let me check" followed by "ok, this is how we can do that for you...". Things fit nicely.
The implementation team has been wonderful. They made it easy, making sure I knew what they needed and when, and kept me updated on their statuses as well. I unexpectedly had to move up one of my timelines as my previous system had a different renewal date than I was originally told. It took two months to implement HR, and 3 to do Payroll, which in terms of transition is lightning speed. This is particularly true as I had other major projects going at the same time. Christy, Jean, Kimberly and the rest have been great about letting me mess around with it before going live, and been there to answer the phone as my safety net as I spend time double and triple checking things when I went live. We have had a few minor tech problems, and Jack solved them quickly and easily.
Training was almost too much. There are videos, live demo, handbooks, and the team calls. They have been great about letting me do that part at my own pace.
Once piece of advice: if you have more than one location, use the tax service. Payroll does not print coupons and is a little less helpful with the who-when part (although the related reports are awesome.)
I have now had two zero-error payrolls; I had to make up mistakes to learn how to do that piece! We are likely adding Tax very soon, and anticipate adding Time later this year. We are eventually going to add self service.
Ascentis has wonderful reports, and has cut the time involved significantly. It's less expensive, and just so easy to use. Even the Payroll person at the accountant who did it before is jealous.


Gwen H.

Ascentis Review

We have used the system for multiple business functions from open enrollment to employee reviews, etc. Each module has its own support, and once our employees learned the system, we don't field many questions. The system is reliable, and our employees trust the components (Timekeeper, LMS, Payroll, etc.).

The reporting aspect is easy to use, and uploading documents is simple. We've built many customized "employee tabs" to be able to run customized reports, and are always working to improve our way of using the system to make our lives easier.


Omikka C.
Industry: Accounting
Company size: 51-200 Employees

Performance Management

Used Daily for 6-12 months
Reviewed on 2019/05/07
Review Source: Capterra

Pros

My light in to this software was one of the very first things I received as a new hire. Helps keep me on track, as far as work performance goes.

Cons

Everything is pretty simple so far. Very user friendly and easy to navigate.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Connie H.
Company size: 11-50 Employees

Long-term user of HR Office

Used Weekly for 2+ years
Reviewed on 2017/09/27
Review Source: SoftwareAdvice

We've used HR Office for about 20 years now -- started out with the in-house Access version and have used the .asp version since about 2001/2002.

Pros

I like that it's cloud-based, but most importantly for us, it offers employee self-service for PTO requests and information updates. The key reason we've stayed with this system is that it provides automatic calculations of paid time off based on a formula we set up, automatically changing accruals on employee anniversary dates. It also allows us to easily calculate PTO that will be earned through the end of the fiscal year since we allow staff to schedule (and generally use) PTO in advance of accrual. The calculations take into consideration any accrual rate changes and adjusts out any dates already scheduled. There are other HR solutions with a simpler interface, but this feature was a deal-breaker for us. The PTO request workflows can allow for more than one approval level and sends email alerts. Support has generally been very good in all the years I've used it.

Cons

We only have 30 staff members, but years ago, they implemented a rate based on a minimum of 50 users. We recently implemented the self service to manage PTO requests and overall, we're thrilled to have made that move (we have multi-tiered approvals, which they didn't have in the past). I would really like to have more customizable fields in the request form to prompt the user for key information the supervisor needs to make an approval decision. The interface is sometimes very slow to load for the HR admin (it's a remote desktop configuration). Some of it's not intuitive -- when setting up a new employee and their PTO accrual, we get a prompt that the person is not employed 40 hours (part of our PTO calculation criteria), but rather than the person's hours worked being in the main employee tabs, you have to click out and go to a completely separate area to indicate that they are full time.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 6.0/10

Kyle K.
Industry: Construction
Company size: 1 001-5 000 Employees

Ascentis fills a niche that has a vacuum but is not complete

Used Daily for 2+ years
Reviewed on 2018/01/22
Review Source: SoftwareAdvice

What took it over the top with poor satisfaction is that they tried to be good partners but as of late they just throw in the towel and want money.

Pros

Ascentis does the benefits, applicants and other HR functions on a basic level. Let me stress basic level.

Cons

If you want any integrations or some of the complexities when have beyond 100 employees, would suggest not utilizing Ascentis. Coupled with the added burden of the 1095-c and the need to manually update various records because Ascentis has software issues, it is disappointing.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 3.0/10

Lora M.

Reviewed on 2013/03/27
Review Source: SoftwareAdvice

I have now had Ascentis HR for 2 months, and Payroll for a month, and I can sum my experience up in 4 words:
Thank goodness for Ascentis.
We are a small to medium company with the unique feature of being made up of multiple FEINs. We are also on an aggressive growth plan in terms of expansion. Although the company has been around for more than 30 years, it's only been in the last 5 it's gone from a small family business to a regional (soon to be national) distributor.
When I took on the position with this company to build a HR department and functions, one of the task requirements/ requests from the owner was to bring payroll inhouse within the first year. Payroll was being managed by the accountants, and it was neither cost-effective or timely; corrections were always a challenge. The existing HR software, Sage, was full of bugs and not managing tasks effectively. Much of the historical data was inaccurate, as well.
Literally, I was printing out time punch reports, manually entering onto a spreadsheet, and at the end of the paycycle emailing it to the accountant with all changes/corrections the very next business day. And then sending someone an hour away to pick up checks. And same for corrections. Not anymore.
I did quite a bit of research early on for the right system. The multiple FEINs made some systems much more expensive. And even though I'm in a culture that has been embracing change, I knew doing everything at once would create shock waves. Additionally, the projected growth made it so easy, expandability was a absolute necessity. Finally, the system would need to be easy enough and intuitive enough to teach a Vice President to be an emergency backup.
Selection of Ascentis was easy, actually. I asked lots of questions, and the response was usually either "oh, yes, of course, this is how we do that...." or "that does sound a little different, let me check" followed by "ok, this is how we can do that for you...". Things fit nicely.
The implementation team has been wonderful. They made it easy, making sure I knew what they needed and when, and kept me updated on their statuses as well. I unexpectedly had to move up one of my timelines as my previous system had a different renewal date than I was originally told. It took two months to implement HR, and 3 to do Payroll, which in terms of transition is lightning speed. This is particularly true as I had other major projects going at the same time. Christy, Jean, Kimberly and the rest have been great about letting me mess around with it before going live, and been there to answer the phone as my safety net as I spend time double and triple checking things when I went live. We have had a few minor tech problems, and Jack solved them quickly and easily.
Training was almost too much. There are videos, live demo, handbooks, and the team calls. They have been great about letting me do that part at my own pace.
Once piece of advice: if you have more than one location, use the tax service. Payroll does not print coupons and is a little less helpful with the who-when part (although the related reports are awesome.)
I have now had two zero-error payrolls; I had to make up mistakes to learn how to do that piece! We are likely adding Tax very soon, and anticipate adding Time later this year. We are eventually going to add self service.
Ascentis has wonderful reports, and has cut the time involved significantly. It's less expensive, and just so easy to use. Even the Payroll person at the accountant who did it before is jealous.

Rating breakdown

Ease of Use
Customer Support

Gwen H.
Industry: Mechanical or Industrial Engineering
Company size: 201-500 Employees

Ascentis Review

Used Daily for 2+ years
Reviewed on 2019/10/22
Review Source: Capterra

We have used the system for multiple business functions from open enrollment to employee reviews, etc. Each module has its own support, and once our employees learned the system, we don't field many questions. The system is reliable, and our employees trust the components (Timekeeper, LMS, Payroll, etc.).

The reporting aspect is easy to use, and uploading documents is simple. We've built many customized "employee tabs" to be able to run customized reports, and are always working to improve our way of using the system to make our lives easier.

Pros

User friendly, from both a User and an Admin. point of view. The level of customer service is amazing, and the system is easy to customize!

Cons

We haven't had any "issues", but as I need to report what we like least about the system is required, I would say that we liked the "Performance Management" function the least. We used it for several years, but moved to creating a customized section where we could govern the questions and simplify the performance appraisal process. The Ascentis function offered wasn't "bad", but we wanted to minimize the process, so we were able to do so.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
7,8/10
Based on 47 user ratings
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Ascentis Pricing

Ascentis Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

On request

On request

Value for Money
4,1/5
Based on 47 user ratings
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Ascentis Features

Ascentis Features

API
Activity Dashboard
Activity Tracking
Applicant Tracking
Automatic Notifications
Customizable Branding
Customizable Reporting
Data Import/Export
Employee Database
Employee Management
Employee Onboarding
Employee Portal
Employee Self Service
Performance Management
Real Time Reporting
Recruitment Management
Reminders
Reporting & Statistics
Self Service Portal
Third Party Integration
Features
4,2/5
Based on 47 user ratings
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Categories

Additional information for Ascentis

Additional information for Ascentis

Key features of Ascentis

  • Applicant tracking and onboarding
  • Benchmarking
  • Easy-to-use HR software
  • HR and payroll compliance management
  • Manager and employee self-service
  • Powerful talent management suite
  • Real-time payroll processing
  • Time and attendance system, and time-clocks

Benefits

- Simplify and automate the management of employee data and benefits, reducing costs and streamlining complex HR administrative processes with Ascentis HRIS.

- Capture and report on critical data for your unique organizational needs with Ascentis HRIS. Do you need to track specific professional licensing? Hardware or company assets? Memberships or parking permissions? Whatever you need to track, Ascentis HRIS can easily do it for you.

- An ACA Dashboard that will help you determine if you’re in compliance with the ACA through Ascentis HRIS (with Self-Service).

- Annual reviews can be optional or even a thing of the past with Ascentis Performance Tuning due to real-time performance and learning integration through an intuitive mobile interface, allowing managers to fine tune performance on-demand.

- Process payroll in real-time, ensuring accuracy, flexibility, and complete control with Ascentis Payroll. Payroll also allows synchronization with Ascentis HR, interfacing capabilities with your general ledger and time and attendance systems, and robust reporting addresses critical payroll processing challenges.

Ascentis FAQs

Ascentis FAQs

Below are some frequently asked questions for Ascentis.

Q. What type of pricing plans does Ascentis offer?

Ascentis offers the following pricing plans:

Pricing model: Subscription

Free Trial: Not Available

On request

Q. What are the main features of Ascentis?

Ascentis offers the following features:

  • Applicant tracking and onboarding
  • Benchmarking
  • Easy-to-use HR software
  • HR and payroll compliance management
  • Manager and employee self-service
  • Powerful talent management suite
  • Real-time payroll processing
  • Time and attendance system, and time-clocks

Q. Who are the typical users of Ascentis?

Ascentis has the following typical customers:

Small Business, Mid Size Business

Q. What languages does Ascentis support?

Ascentis supports the following languages:

English

Q. What type of pricing plans does Ascentis offer?

Ascentis has the following pricing plans:

Subscription

Q. Does Ascentis support mobile devices?

We do not have any information about what devices Ascentis supports

Q. What other apps does Ascentis integrate with?

Ascentis integrates with the following applications:

Bucketlist, Clairiti, HireSelect, NetSuite, Olivia, Pacific Timesheet, SwiftCheck, TimeClock Plus, Wisetail LMS, stratustime

Q. What level of support does Ascentis offer?

Ascentis offers the following support options:

FAQs, Online Support, Video Tutorials, Phone Support