BiznusSoft Field Service

Field Service Software Delivered via the Cloud

4,6 /5 (16 reviews) Write a Review!

BiznusSoft Field Service Overview

What is BiznusSoft Field Service?

BiznusSoft Field Service is the integrative, IoT-based software solution you need to upscale your field service business. With a holistic account view, you can see the relationships you've formed with any business or entity, and access your tasks and contacts through one robust page.

Your dispatchers also receive a complete calendar view and multi-user view. They view with ease the events they've scheduled for team members both in advance and after they've passed, and they assign these events with a drag and drop capability. Our solution integrates seamlessly with the BiznusSoft HR time and expense module to make managing your people even simpler.

A preventive maintenance plan will enable your team members create work orders, service appointments, and designate a window for maintenance. Work order profitability is easily measured with a built-in status indicator, quickly giving you a snapshot of your work order progress. It also sends out an alert for every milestone reached, so you can budget time and materials accordingly.

Book a free demo now to see even more of the functionalities packaged into our solution!

BiznusSoft Field Service Overview

Pricing

Starting from
US$75,00/month

Pricing options

Free Trial
Subscription
Value for money

Subscription based pricing model beginning at $75/user/month inclusive of ongoing support.


BiznusSoft Field Service Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, India and 3 others, Germany, Brazil, Mexico
Supported Languages
Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish and 22 others, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian

Media

Mobile Application Signature Capture
User-Customizable Dashboards
Interactive Routing with MapAnything
Integrates with Google Maps
Integrates with Google Maps
User-Customizable Dashboards
Mobile Application Signature Capture
BiznusSoft Field Service video BiznusSoft Field Service screenshot: Mobile Application Signature Capture BiznusSoft Field Service screenshot: User-Customizable Dashboards BiznusSoft Field Service screenshot: Interactive Routing with MapAnything BiznusSoft Field Service screenshot: Integrates with Google Maps BiznusSoft Field Service screenshot: Integrates with Google Maps BiznusSoft Field Service screenshot: User-Customizable Dashboards BiznusSoft Field Service screenshot: Mobile Application Signature Capture

BiznusSoft Field Service Reviews

BiznusSoft Field Service Reviews

Overall rating
4,6
/
5
Excellent
10

Very good
6

Average
0

Poor
0

Terrible
0

Value for Money
4,8
Features
4,5
Ease of Use
4,5
Customer Support
4,7
100% recommended this app
Mike M.

The team at Biznus Soft did a great job on helping us through the large task of implementation.

The benefits we get is actually a long list - the main ones are all the information we need in one central place up-dated in real time. Each field tech has all the information they need at their fingertips and automatically record information about each transaction for future reference very easily. We can also track the profitability of each customer and the performance of each field tech. It also has eliminated most of the paper we use.


Clint H.

Great product for an excellent price.

We reduced our paper load significantly going from ~400 pages/day to 100 pages/day. We are in the final stages of dropping that to zero/day.


Russ L.

FS360 Performance Review


Kerriann B.

Our Experience with BiznusSoft

The Field Services software we have been able to customize it functionality for our business needs has absolutely changed the way our company is run, has improved our efficiency 10 fold and has allowed us to have the ability to grow our business 150% since we integrated the software. WIthout it we would never be able to support the amount of business we currently have.

The Best part of BiznusSoft is the on demand customer support we receive from our dedicated account managers and support team. They are so responsive and willing to work with me on any task to change and/or improve our workflow within this software.


Greg B.

We love Field-Service 360!! Has greatly improved daily efficiencies.

Better closing rates with professional quotations, automatic follow up, etc. Improved daily efficiencies in the field with mapping, and tablet based communication from techs. Same day invoicing with instant completion notices.


Mike M.

The team at Biznus Soft did a great job on helping us through the large task of implementation.

Used Daily for 2+ years
Reviewed on 2018/07/25
Review Source: Capterra

The benefits we get is actually a long list - the main ones are all the information we need in one central place up-dated in real time. Each field tech has all the information they need at their fingertips and automatically record information about each transaction for future reference very easily. We can also track the profitability of each customer and the performance of each field tech. It also has eliminated most of the paper we use.

Pros

We couldn't live with out it! All our information is at our finger tips in real time where ever we have internet access. The ability to customize to fit our unique needs is the reason we went with Biznus Soft and it been a great choice.

Cons

The Salesforce mobile app is probably our biggest challenge, it occasionally needs to be reloaded, etc. The other issue we have is billing is annual rather than monthly or quarterly but I understand this is going to be addressed soon.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Clint H.
Industry: Utilities
Company size: 11-50 Employees

Great product for an excellent price.

Used Daily for 2+ years
Reviewed on 2018/07/30
Review Source: Capterra

We reduced our paper load significantly going from ~400 pages/day to 100 pages/day. We are in the final stages of dropping that to zero/day.

Pros

Ease of use is the biggest Pro. Customer support is relatively quick to resolve any issues. Overall pricing is great and the company has always been willing to work with us as we grow our business.

Cons

Our company has been somewhat resistant to internal process changes so that has made using all the built in modules a bit problematic for us. BiznusSoft has worked with us to make custom pages for our company and that has required a bit of work on both ends. Overall, even as a "negative", the experience has been a positive in working with them on the custom pages. The challenges are that custom pages require more cost upkeep as they are specific to our company. Moving forward we are finally looking at changing our processes and rolling into the provided modules to lower our overall costs and reduce complexity.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Russ L.
Industry: Banking
Company size: 11-50 Employees

FS360 Performance Review

Used Daily for 2+ years
Reviewed on 2018/08/03
Review Source: Capterra

Pros

Ability to quickly modernize previous service procedures

Cons

Inability to update/edit several FS360 managed package object/controllers

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 5.0/10

Kerriann B.
Industry: Environmental Services
Company size: 11-50 Employees

Our Experience with BiznusSoft

Used Daily for 2+ years
Reviewed on 2018/08/21
Review Source: Capterra

The Field Services software we have been able to customize it functionality for our business needs has absolutely changed the way our company is run, has improved our efficiency 10 fold and has allowed us to have the ability to grow our business 150% since we integrated the software. WIthout it we would never be able to support the amount of business we currently have.

The Best part of BiznusSoft is the on demand customer support we receive from our dedicated account managers and support team. They are so responsive and willing to work with me on any task to change and/or improve our workflow within this software.

Pros

What we have benefited the most from with this software is the customization we have been able to do to tailor it to our very specific business and work flow needs

Cons

There are very few things I dislike. They are Minuscule compared to the things we like about this software

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Greg B.
Industry: Design

We love Field-Service 360!! Has greatly improved daily efficiencies.

Used Daily for 2+ years
Reviewed on 2018/07/30
Review Source: Capterra

Better closing rates with professional quotations, automatic follow up, etc. Improved daily efficiencies in the field with mapping, and tablet based communication from techs. Same day invoicing with instant completion notices.

Pros

FS360 has helped our business tremendously by converting a very manual and paper-driven process to completely digital system. Based on real-time data we make more rapid and better decisions . Biznusoft took our wants, needs and processes and developed a very customised application for our daily work flow.

Cons

Some limitations to customising within Salesforce but Biznusoft found us work-arounds. Otherwise very accommodating and knowledgeable development group.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8,2/10
Based on 16 user ratings
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BiznusSoft Field Service Pricing

BiznusSoft Field Service Pricing

Starting from
US$75,00/month
Free Trial
Subscription
Value for money

Subscription based pricing model beginning at $75/user/month inclusive of ongoing support.

Subscription based pricing model beginning at $75/user/month inclusive of ongoing support.

Value for Money
4,8/5
Based on 16 user ratings
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BiznusSoft Field Service Features

BiznusSoft Field Service Features

API
Activity Dashboard
Activity Tracking
Audit Trail
Auditing
Automatic Notifications
Billing & Invoicing
Compliance Management
Customizable Reporting
Data Import/Export
Document Management
Document Storage
Inventory Management
Inventory Tracking
Monitoring
Real Time Data
Real Time Reporting
Reporting & Statistics
Third Party Integration
Workflow Management
Features
4,5/5
Based on 16 user ratings
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Categories

Additional information for BiznusSoft Field Service

Additional information for BiznusSoft Field Service

Key features of BiznusSoft Field Service

  • 360-Degree Account Management
  • Adaptable to Requirements
  • Agreement/Warranty Management
  • Click & Drag Resource Scheduling
  • Contact Management
  • Dispatch Management
  • Electronic Forms/Checklists
  • Google Maps Integration
  • Installed Products Management
  • Inventory Management
  • Mobile Bluetooth Scanner
  • Mobile Device
  • Office & Field Personnel
  • Paypal/Authorize.net Integration
  • Sales & Field Personnel
  • Service Order Management
  • Workflow Management
  • Workforce Management

Benefits

• Save the time that's spent managing clunky hardware.
• Eliminate the cost that comes with maintaining a neat network infrastructure.
• Receive a full account view from one cohesive platform.
• Reduce the investment and time associated with implementation.
• Monitor key performance indicators through our robust reports & dashboards.

BiznusSoft Field Service FAQs

BiznusSoft Field Service FAQs

Below are some frequently asked questions for BiznusSoft Field Service.

Q. What type of pricing plans does BiznusSoft Field Service offer?

BiznusSoft Field Service offers the following pricing plans:

Starting from: US$75,00/month

Pricing model: Subscription

Free Trial: Available

Subscription based pricing model beginning at $75/user/month inclusive of ongoing support.

Q. What are the main features of BiznusSoft Field Service?

BiznusSoft Field Service offers the following features:

  • 360-Degree Account Management
  • Adaptable to Requirements
  • Agreement/Warranty Management
  • Click & Drag Resource Scheduling
  • Contact Management
  • Dispatch Management
  • Electronic Forms/Checklists
  • Google Maps Integration
  • Installed Products Management
  • Inventory Management
  • Mobile Bluetooth Scanner
  • Mobile Device
  • Office & Field Personnel
  • Paypal/Authorize.net Integration
  • Sales & Field Personnel
  • Service Order Management
  • Workflow Management
  • Workforce Management

Q. Who are the typical users of BiznusSoft Field Service?

BiznusSoft Field Service has the following typical customers:

Small Business, Large Enterprises, Public Administrations, Non Profit, Freelancers, Mid Size Business

Q. What languages does BiznusSoft Field Service support?

BiznusSoft Field Service supports the following languages:

Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian

Q. What type of pricing plans does BiznusSoft Field Service offer?

BiznusSoft Field Service has the following pricing plans:

Subscription

Q. Does BiznusSoft Field Service support mobile devices?

BiznusSoft Field Service supports the following devices:

iPhone, iPad

Q. What other apps does BiznusSoft Field Service integrate with?

BiznusSoft Field Service integrates with the following applications:

DocuSign, Dynamics 365, Microsoft 365, Microsoft Dynamics GP, QuickBooks Online, QuickBooks Online Advanced, SAP Business One, Sage 500, Salesforce Sales Cloud, Twilio

Q. What level of support does BiznusSoft Field Service offer?

BiznusSoft Field Service offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials