Microsoft Outlook

Email & calendar software

4,4 /5 (489 reviews) Write a Review!

Microsoft Outlook Overview

What is Microsoft Outlook?

Microsoft Outlook is a personal information manager from Microsoft designed to help users focus on what’s important with a clear view of email, calendars, and contacts. Microsoft Outlook enables users to communicate more effectively by connecting efficiently with others. Available as a native mobile app for iOS, Android, and Windows devices, Microsoft Outlook gives users the flexibility to manage their inbox anytime, anywhere, via tablet and mobile devices.

Mircosoft Outlook allows users to see everything they need to know at a glance. Users can preview messages in the message list, so they'll know which ones to read and act on first, and then reply with just a click by typing a response directly into the reading pane. With Outlook, users can discover groups, quickly find what they need, and share files from the cloud, as well as manage their calendar and inbox. Calendar management tools allow users to share their availability, schedule meetings and receive notices easily.

Through the Outlook mobile app, users can access their unified inbox, schedule emails, and attach files conveniently. The mobile app allows users to share files from OneDrive, Dropbox, and Google Drive accounts while on the go, and without leaving Outlook. With Outlook's focused inbox, users can see what matters most first with the most important messages on top.

Microsoft Outlook Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Free
Subscription
Value for money

Contact Microsoft Office for pricing information.


Microsoft Outlook Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico
Supported Languages
Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish and 22 others, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian

Media

Get a unified view of all emails, calendars, contacts, and files
Manage contact information, and follow social updates
Archive inbox messages
Offers all-in-one calendar management
Schedule meetings and respond to invitations easily
Manage multiple calendars both in side-by-side and in overlay mode
Microsoft Outlook video Microsoft Outlook screenshot: Get a unified view of all emails, calendars, contacts, and files Microsoft Outlook screenshot: Manage contact information, and follow social updates Microsoft Outlook screenshot: Archive inbox messages Microsoft Outlook screenshot: Offers all-in-one calendar management Microsoft Outlook screenshot: Schedule meetings and respond to invitations easily Microsoft Outlook screenshot: Manage multiple calendars both in side-by-side and in overlay mode

Microsoft Outlook Reviews

Microsoft Outlook Reviews

Overall rating
4,4
/
5
Excellent
272

Very good
165

Average
39

Poor
8

Terrible
5

Value for Money
4,3
Features
4,4
Ease of Use
4,3
Customer Support
4,1
89% recommended this app
Sarah U.

Outlook is amazing

I've used it with every company I've ever worked for and also have done support for our clients that use it as well for the last 15 years it's a great product


Verified Reviewer

Solid reliable email and all round task management tool

It's a pity that the version I bought for my Mac doesn't have the full functionality that I enjoyed in the past - Microsoft 365 is too expensive for my usage, but I don't know even if I would get the functionality there


Marcelo C.

a good alternative

Despite the small criticisms that I may have against outlook, I usually take this mail and use it for everything, I register in pages, I give it to my acquaintances and I even use it at work because I can use it directly in my laptop, and that saves me a lot of time.


Jordan D.

Great Product, but could be more stable

Outlook is a great product and becoming more so all the time. It is the productivity application that our business can't live without. The feature updates in Outlook tend to introduce issues unfortunately. The Shared Mailbox experience could be improved, it is common to see Outlook become non-responsive when switching between shared mailboxes, even on high end computers and gigabit internet. The features and ease of use are really what make Outlook great.


Verified Reviewer

My mailbox got a lot more organized

It was easy to use and totally worth it. Would recommend!


Sarah U.
Industry: Information Technology & Services
Company size: 51-200 Employees

Outlook is amazing

Used Daily for 2+ years
Reviewed on 2020/10/01
Review Source: GetApp

I've used it with every company I've ever worked for and also have done support for our clients that use it as well for the last 15 years it's a great product

Pros

I like how organized you can keep your emails and folders also to be able to set up rules to automatically put specific emails into folders and the calendar reminders are fantastic

Cons

Every once in awhile it glitches and you'll have to either update or reinstall it other than that it's a great program to use

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Verified Reviewer
Industry: International Trade & Development
Company size: 2-10 Employees

Solid reliable email and all round task management tool

Used Daily for 2+ years
Reviewed on 2020/06/10
Review Source: GetApp

It's a pity that the version I bought for my Mac doesn't have the full functionality that I enjoyed in the past - Microsoft 365 is too expensive for my usage, but I don't know even if I would get the functionality there

Pros

It offers so many features in combination: email, calendar, tasks, contacts. I can customise my workspace exactly how I need /like to have it for working

Cons

I presently have the version for Mac and it unfortunately doesn't have all the features of say Outlook 2013 that I used in the past in a corporate setting. eg I can't set a mail to automatically file into a specified folder after sending or delay sending until a certain time and because my company email address is on an exchange server I can't use add ins to correct those issues

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 8.0/10

Marcelo C.
Industry: Nonprofit Organization Management
Company size: 11-50 Employees

a good alternative

Used Daily for 2+ years
Reviewed on 2019/05/02
Review Source: GetApp

Despite the small criticisms that I may have against outlook, I usually take this mail and use it for everything, I register in pages, I give it to my acquaintances and I even use it at work because I can use it directly in my laptop, and that saves me a lot of time.

Pros

Microsoft Outlook is a good mail system, which allows you to manage your emails quickly and easily. Among its advantages we have that it presents constant updates, presents integration to skype and one drive, and also thanks to the fact that they belong to Microsoft, allows to use the office tools online.

Cons

Among the elements that I like the least is the environment that is not as nice as in other emails, in addition your security system for spam seems not to be properly configured by default.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Jordan D.
Industry: Retail
Company size: 501-1 000 Employees

Great Product, but could be more stable

Used Daily for 2+ years
Reviewed on 2020/08/26
Review Source: GetApp

Outlook is a great product and becoming more so all the time. It is the productivity application that our business can't live without. The feature updates in Outlook tend to introduce issues unfortunately. The Shared Mailbox experience could be improved, it is common to see Outlook become non-responsive when switching between shared mailboxes, even on high end computers and gigabit internet. The features and ease of use are really what make Outlook great.

Pros

* Constantly Evolving Powerhouse of features and functionality
* Dark Theme = love
* Focused Mailbox
* AI Driven daily summary driven by Cortana
* Hundreds of App integrations via Marketplace or 3rd party
* Robust Rule and Tagging/categorization ability
* Quick Steps help apply multiple actions to messages
* Scheduling of messages
* Devloper and customize templates
* Visual Basic advanced development
* Shared Mailboxes
* Group Mailboxes (Channels) that allow team collaboration and follow up
* Favorite your inbox and often accessed folders
* Team, Planner, and Personal Calendar all in a single overlayed view
* Scheduling and Meeting assistance
* Tasks, Contacts, and Sticky notes
* Search emails using filters and key phrases

Cons

* Microsoft's new release and development schedule is great for the addition of new and useful tools but is causing stability issues. It is common to have to repair Outlook and Office applications after a feature update.

* Adding shared mailboxes often causes Outlook to run slowly.

* Some serious optimizations are needed in the sync process to prevent Outlook hanging. I have to disable Downloading of Shared mailboxes, which is enable by default, on every computer Outlook is installed on

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Verified Reviewer
Industry: Education Management
Company size: 5 001-10 000 Employees

My mailbox got a lot more organized

Used Daily for 6-12 months
Reviewed on 2020/09/07
Review Source: GetApp

It was easy to use and totally worth it. Would recommend!

Pros

The section that separates the focused mail from the others is really helpful. It helps look at the important emails first, before going through the others.

Cons

It was kind of different from Gmail my initial choice, so took time to adjust. The layout was kind of different, but I got used to it in a week.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

User recommendation
8,4/10
Based on 489 user ratings
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Microsoft Outlook Pricing

Microsoft Outlook Pricing

Starting from
N/A
Free Trial
Free
Subscription
Value for money

Contact Microsoft Office for pricing information.

Contact Microsoft Office for pricing information.

Value for Money
4,3/5
Based on 489 user ratings
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Microsoft Outlook Features

Microsoft Outlook Features

API
Activity Dashboard
Automatic Notifications
Call Monitoring
Call Recording
Call Routing
Call Transfer
Caller ID
Chat
Collaboration Tools
Communication Management
Conferencing
Contact Management
Customizable Branding
Instant Messaging
Real Time Reporting
Reporting & Statistics
Third Party Integration
Video Conferencing
Voice Mail
Features
4,4/5
Based on 489 user ratings
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Categories

Additional information for Microsoft Outlook

Additional information for Microsoft Outlook

Key features of Microsoft Outlook

  • Archiving & retention
  • Attachment sharing
  • Automatic reminders
  • Availability sharing
  • Calendar management
  • Collaboration tools
  • Communication management
  • Contact database
  • Contact management
  • Customizable templates
  • Email archiving
  • Email invitations & reminders
  • Email scheduling
  • Email templates
  • Exchange ActiveSync support
  • Fast filters and context commands
  • File management
  • File sharing
  • Filtered views
  • Group management
  • Integration of multiple contacts into a single view
  • Keyword & people suggestions
  • Meeting management
  • Meeting scheduling
  • Microsoft Office integration
  • Navigation bar
  • Note sharing
  • Prioritizing
  • Search functionality
  • Shared calendars
  • Social connectors
  • Task scheduling
  • Template management
  • Unified inbox
  • User management

Benefits

  • Manage calendars, share available meeting times, schedule meetings, and get reminders, all from a centralized platform.
  • Create groups to discuss, collaborate, and share files and notes with others.
  • Outlook provides keyword and people suggestions as users type, in order to surface recent search queries.
  • Shared calendars allow users to schedule meetings and respond to invitations easily.
  • Work with and share Office attachments from a computer or from the cloud.

  • Microsoft Outlook FAQs

    Microsoft Outlook FAQs

    Below are some frequently asked questions for Microsoft Outlook.

    Q. What type of pricing plans does Microsoft Outlook offer?

    Microsoft Outlook offers the following pricing plans:

    Pricing model: Free, Subscription

    Free Trial: Available

    Contact Microsoft Office for pricing information.

    Q. What are the main features of Microsoft Outlook?

    Microsoft Outlook offers the following features:

    • Archiving & retention
    • Attachment sharing
    • Automatic reminders
    • Availability sharing
    • Calendar management
    • Collaboration tools
    • Communication management
    • Contact database
    • Contact management
    • Customizable templates
    • Email archiving
    • Email invitations & reminders
    • Email scheduling
    • Email templates
    • Exchange ActiveSync support
    • Fast filters and context commands
    • File management
    • File sharing
    • Filtered views
    • Group management
    • Integration of multiple contacts into a single view
    • Keyword & people suggestions
    • Meeting management
    • Meeting scheduling
    • Microsoft Office integration
    • Navigation bar
    • Note sharing
    • Prioritizing
    • Search functionality
    • Shared calendars
    • Social connectors
    • Task scheduling
    • Template management
    • Unified inbox
    • User management

    Q. Who are the typical users of Microsoft Outlook?

    Microsoft Outlook has the following typical customers:

    Small Business, Large Enterprises, Public Administrations, Non Profit, Freelancers, Mid Size Business

    Q. What languages does Microsoft Outlook support?

    Microsoft Outlook supports the following languages:

    Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian

    Q. What type of pricing plans does Microsoft Outlook offer?

    Microsoft Outlook has the following pricing plans:

    Free, Subscription

    Q. Does Microsoft Outlook support mobile devices?

    Microsoft Outlook supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does Microsoft Outlook integrate with?

    Microsoft Outlook integrates with the following applications:

    Bitium, Comindware Process, Comindware Project, IT Pro Dashboard, PipelineDeals, Pipeliner CRM, Redbooth, ShareFile, Zendesk Sell, Zurmo CRM

    Q. What level of support does Microsoft Outlook offer?

    Microsoft Outlook offers the following support options:

    FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials