About Microsoft Outlook

Microsoft Outlook is a personal information manager from Microsoft designed to help users focus on what’s important with a clear view of email, calendars, and contacts. Microsoft Outlook enables users to communicate more effectively by connecting efficiently with others. Available as a native mobile app for iOS, Android, and Windows devices, Microsoft Outlook gives users the flexibility to manage their inbox anytime, anywhere, via tablet and mobile devices.

Mircosoft Outlook allows users to see everything they need to know at a glance. Users can preview messages in the message list, so they'll know which ones to read and act on first, and then reply with just a click by typing a response directly into the reading pane. With Outlook, users can discover groups, quickly find what they need, and share files from the cloud, as well as manage their calendar and inbox. Calendar management tools allow users to share their availability, schedule meetings and receive notices easily.

Through the Outlook mobile app, users can access their unified inbox, schedule emails, and attach files conveniently. The mobile app allows users to share files from OneDrive, Dropbox, and Google Drive accounts while on the go, and without leaving Outlook. With Outlook's focused inbox, users can see what matters most first with the most important messages on top.

Key benefits of Microsoft Outlook

  • Manage calendars, share available meeting times, schedule meetings, and get reminders, all from a centralized platform.
  • Create groups to discuss, collaborate, and share files and notes with others.
  • Outlook provides keyword and people suggestions as users type, in order to surface recent search queries.
  • Shared calendars allow users to schedule meetings and respond to invitations easily.
  • Work with and share Office attachments from a computer or from the cloud.

  • Devices

    Business size

    S M L

    Markets

    Australia, Brazil, Canada, China, Germany and 5 others, United Kingdom, India, Japan, Mexico, United States

    Supported Languages

    Arabic, Chinese, Czech, Danish, Dutch and 21 others, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian

    Images

    Get a unified view of all emails, calendars, contacts, and files
    Manage contact information, and follow social updates
    Archive inbox messages
    Offers all-in-one calendar management
    Schedule meetings and respond to invitations easily
    Manage multiple calendars both in side-by-side and in overlay mode
    View 7 more
    Microsoft Outlook video
    Microsoft Outlook screenshot: Get a unified view of all emails, calendars, contacts, and files Microsoft Outlook screenshot: Manage contact information, and follow social updates Microsoft Outlook screenshot: Archive inbox messages Microsoft Outlook screenshot: Offers all-in-one calendar management Microsoft Outlook screenshot: Schedule meetings and respond to invitations easily Microsoft Outlook screenshot: Manage multiple calendars both in side-by-side and in overlay mode

    Features

    Total features of Microsoft Outlook: 20

    • Archiving & Retention
    • Automated Scheduling
    • Availability Management
    • Calendar Management
    • Collaboration Tools
    • Communication Management
    • Contact Database
    • Contact Management
    • Customizable Templates
    • Email Invitations & Reminders
    • Email Templates
    • File Management
    • Inbox Management
    • Meeting Management
    • Prioritization
    • Reminders
    • Search/Filter
    • Task Scheduling
    • Template Management
    • User Management

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    Reviews

    Overall rating

    4,4 /5
    (577)
    Value for Money
    4,4/5
    Features
    4,4/5
    Ease of Use
    4,3/5
    Customer Support
    4,1/5

    Already have Microsoft Outlook?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 577
    Sarah U.
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 51-200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Outlook is amazing

    Reviewed on 2020/10/01

    I've used it with every company I've ever worked for and also have done support for our clients...

    I've used it with every company I've ever worked for and also have done support for our clients that use it as well for the last 15 years it's a great product

    Pros

    I like how organized you can keep your emails and folders also to be able to set up rules to automatically put specific emails into folders and the calendar reminders are fantastic

    Cons

    Every once in awhile it glitches and you'll have to either update or reinstall it other than that it's a great program to use

    Jordan D.
    Overall rating
    • Industry: Retail
    • Company size: 501-1 000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Great Product, but could be more stable

    Reviewed on 2020/08/26

    Outlook is a great product and becoming more so all the time. It is the productivity application...

    Outlook is a great product and becoming more so all the time. It is the productivity application that our business can't live without. The feature updates in Outlook tend to introduce issues unfortunately. The Shared Mailbox experience could be improved, it is common to see Outlook become non-responsive when switching between shared mailboxes, even on high end computers and gigabit internet. The features and ease of use are really what make Outlook great.

    Pros

    * Constantly Evolving Powerhouse of features and functionality
    * Dark Theme = love
    * Focused Mailbox
    * AI Driven daily summary driven by Cortana
    * Hundreds of App integrations via Marketplace or 3rd party
    * Robust Rule and Tagging/categorization ability
    * Quick Steps help apply multiple actions to messages
    * Scheduling of messages
    * Devloper and customize templates
    * Visual Basic advanced development
    * Shared Mailboxes
    * Group Mailboxes (Channels) that allow team collaboration and follow up
    * Favorite your inbox and often accessed folders
    * Team, Planner, and Personal Calendar all in a single overlayed view
    * Scheduling and Meeting assistance
    * Tasks, Contacts, and Sticky notes
    * Search emails using filters and key phrases

    Cons

    * Microsoft's new release and development schedule is great for the addition of new and useful tools but is causing stability issues. It is common to have to repair Outlook and Office applications after a feature update.

    * Adding shared mailboxes often causes Outlook to run slowly.

    * Some serious optimizations are needed in the sync process to prevent Outlook hanging. I have to disable Downloading of Shared mailboxes, which is enable by default, on every computer Outlook is installed on

    Verified Reviewer
    Overall rating
    • Industry: Computer Networking
    • Company size: 51-200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 6.0 /10

    A look at Outlook

    Reviewed on 2021/02/23

    When we're all experience is I would have to say on the positive side I use it daily and I have...

    When we're all experience is I would have to say on the positive side I use it daily and I have faith and it has never let me down and I believe in its security

    Pros

    The thing I liked most is the security that comes with Microsoft Outlook. They keep your email very secure and help with identity theft and also encrypt your email. Sometimes that can be a hassle but security is better than not having it just so you can get into your email faster.

    Cons

    What I like least is using Microsoft on an Android or Chromebook platform. You have to be signed in to your outlook and integrate it through your Chromebook to be in order to be able to send emails.

    Marcelo C.
    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    a good alternative

    Reviewed on 2019/05/02

    Despite the small criticisms that I may have against outlook, I usually take this mail and use it...

    Despite the small criticisms that I may have against outlook, I usually take this mail and use it for everything, I register in pages, I give it to my acquaintances and I even use it at work because I can use it directly in my laptop, and that saves me a lot of time.

    Pros

    Microsoft Outlook is a good mail system, which allows you to manage your emails quickly and easily. Among its advantages we have that it presents constant updates, presents integration to skype and one drive, and also thanks to the fact that they belong to Microsoft, allows to use the office tools online.

    Cons

    Among the elements that I like the least is the environment that is not as nice as in other emails, in addition your security system for spam seems not to be properly configured by default.

    Tia G.
    Overall rating
    • Industry: Mental Health Care
    • Company size: 5 001-10 000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Easy interface, reliable and our company's email system used for private healthcare...

    Reviewed on 2021/02/09

    As mentioned, Outlook is our main line of communication for our whole agency that is 5,000 plus...

    As mentioned, Outlook is our main line of communication for our whole agency that is 5,000 plus employees and thats not counting the numerous outside providers we communicate with, with confidence that our communications are secure and private, there are many features we use in combination with this program. It has been sufficient and reliable for our entire agency.

    Pros

    Outlook is the trusted software our agency uses to communicate very sensitive information about our individuals and their care, knowing it is safe and private. There are many features of Microsoft software that we use such as Teams, Calendar, SharePoint, One Drive to coordinate meetings and care for our individuals served as well as share many documents agency wide in one place for all to access. The interface is easy to navigate and learn, there are many little features to customize your profile, emails etc.

    Cons

    On some occasions we have had little difficulty setting our automatic response messaging when going on vacation or will be out of the office, it will say that the feature is on but when you send a test email from a co-worker's email it doesn't always work. Probably a glitch as it doesn't always happen, just on occasion. Other than that I have had no other difficulties using Outlook.

    Showing 5 reviews of 577 Read all reviews

    Microsoft Outlook FAQs

    Below are some frequently asked questions for Microsoft Outlook.

    Microsoft Outlook offers the following pricing plans:

    • Pricing model: Free
    • Free Trial: Not Available

    Contact Microsoft Office for pricing information.

    We do not have any information about Microsoft Outlook features

    Microsoft Outlook has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    Microsoft Outlook supports the following languages:

    Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian

    Microsoft Outlook supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Microsoft Outlook integrates with the following applications:

    Microsoft 365

    Microsoft Outlook offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

    Related categories

    See all software categories found for Microsoft Outlook.