Google Docs

Google Docs

Online document creation and editing

4.7/5 (17389 reviews)

Google Docs Overview

Google Docs is an online word processor that lets you create and format text documents and collaborate with other people in real time.

Pricing

Starting from
N/A
Pricing options
Free Trial
Free
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Canada, China, Europe and 5 others, Germany, India, Japan, Latin America, Middle-East and Africa

Supported Languages

Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish and 22 others, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian

Google Docs Reviews

Overall rating
4.7/5
97% positive reviews
12703
Excellent
4123
Very good
518
Average
31
Poor
14
Terrible
Verified Reviewer

Google docs will be a perfect tool if there are more advance formatting tools

Used Daily for 2+ years
Reviewed on 2019/10/17
Review Source: Capterra

As a research students of my university, I used to co-operate with my mates on writting journals. With Google Docs, we can share our link with each others, and with the history and avatar, we could recognised the ealier version and its aurthor. This feature has benefits most of the researchers in which we can create and correct our peers' content directly and then combine them together. Therefore, we have higher productivity as we are not require to send our docs file to each other repeatedly.

Pros

What I like the most about this software is the feature - autosave. This feature has enabled users to save their documents file in drive or even offline. Hence, this feature has reduced the risks where documents will be unsaved when the browser is either on the offline condition or even sudden shutdown.

Cons

The formatting style of other docs files created by offline software like WPS or Word is difficult to duplicate in Google Docs. This has affected the performance as it takes a long time for readjusting the format again. In other words, we make the formatting job redundantly, from adjusting in WPS or Word and then readjust in Google Docs for Team Work.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Lokesh C.

Google Docs Review

Used Daily for 2+ years
Reviewed on 2019/09/28
Review Source: Capterra

Overall, it is pretty much perfect simplest document app/program. It crashed only one time in more than three years of use. Well integrated with all other Google apps. We receive a lot of improved updates and add ons. it is fast reliable and easy to use. It is perfect for my needs and I highly recommend it.

Pros

The best thing I liked about this software is the seamless collaboration. I can start a blank tab in the android app, and continue the work on chrome device/ laptop. We can work in a group if my colleague shares something I would know it immediately and can edit it if I want.
It is also very useful for making notes, as if I get an idea at a random moment, I can easily share it with Google Docs, and it is automatically shared realtime in Drive. Genius! There are so many styles of texts, tables; we can highlight words and phrases, and hit explore to research; we can even upload an image to convey information better. The ease of access, particularly the spell check is extraordinary. Voice typing is the best thing in the world, I can speak matter worth one hour of typing in ten to fifteen minutes. Great google assistant enabled in-app.
Overall, it is pretty much perfect simplest document app/program. It crashed only one time in more than three years of use. Well integrated with all other Google apps. We receive a lot of improved updates and add ons. it is fast reliable and easy to use. It is perfect for my needs and I highly recommend it.

Cons

The app version has very less features than the web version. I would love if there was a choice of background, dark mode is everywhere. There should have an option to add documents to home screen. Another option, "pick up where I left off" is missing, it is boring it always starts in the beginning. My friend has Chromebook, and it is terrible in that operating system. Sometimes it randomly makes documents available offline even after I turn off this feature.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Malinda S.

The best alternative for any word editing software

Used Daily for 1+ year
Reviewed on 2019/10/05
Review Source: Capterra

Google docs is a great choice for me. Office stuff such as train schedules, team efforts, financial records and personal stuff like plans and proposals are managed using google docs. I cannot think about an alternative with the benefits that google docs offers me. So I would like o recommend google docs everyone and I'm pretty sure that it will make your life easier.

Pros

Google docs is on of my favorite software which I have been using for 2 years. I am using it on a daily basis mainly as a text editor. Railway stations are spread-ed all over the country so that employees work in different stations. As a station master google docs really helps me since it reduces the lag time to email documents to the other station masters. That corporate communication feature allows myself and my co-employees to work together in the very same document at the real time so that we can contribute our ideas to the same document. Unexpected computer shutdowns happens due to various reasons, but I don't need to worry about losing my data since all the changes I have done in google docs save instantly. There are many add-ons available and I'm using spellright to check my grammar mistakes. Using google docs, I can access and edit my documents even though I'm on leave and away from office because I can access the cloud database 24/7. These are the major reasons why I'm using google docs.

Cons

Google docs works with a proper internet connection. I have experienced some situations where there is no way of connecting to the internet and then I won't be able to access the program. This is the biggest issue for me with google docs so far. Normally I work with documents that are not too large in size but rarely I have experienced that when I try to edit larger documents, google docs becomes slow.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Aaron L.

Options are Endless with Google Docs!

Used Daily for 2+ years
Reviewed on 2019/09/28
Review Source: Capterra

My overall experience is very positive. We wanted our students to be able to engage with educational technology and collaborate with each other. Google Docs has allowed this to happen. If you have teachers who are willing to learn something new and take the time to work out the kinks with their students, this is definitely a product that will help to achieve many goals.

Pros

What I like most about Google Docs is the ease of use and the functionality. I use Google Docs with my 3rd grade students. After a few lessons, they are off and running! Writing used to be a chore for many students, but with all the different options in Google Docs, they love writing! Just simple things like bold, italics, adding pictures and links, makes things so much more fun. In recent years, Google has updated the Docs system, making it so easy to insert images. Students are making organized and engaging paragraphs on their own.

Another nice feature is the ability to "share" documents. Students can easily share the documents so that two or more users are actually working on the same document. This makes collaboration so much easier. There are also times when I link the Google Doc on to my Google website and allow all students to edit it. This works nicely if there is something that I want all of them to contribute to. Maybe they are posting a link to a favorite website or typing in their current project idea.

There really are so many positives. And the ease of use with Google Docs is far superior to any other similar product that I have used.

Cons

There is very little that I don't like about Google Docs. One thing that can be challenging is that Google has a habit of changing menus or features and not informing the user. So sometimes I have had a poster or something similar with directions on how to do something and then suddenly it has been changed. That can occasionally throw things off course!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Cullen M.

Everything for Individuals to Small Businesses and Fast to Learn

Used Daily for 2+ years
Reviewed on 2019/08/06
Review Source: Capterra

Overall Google Docs covers all the necessities and far more for even the most advanced users. Its been my go to document editor for a few years now and will remain at the top. Most competitors are only note taking software or of course Microsoft Word or Microsoft Office 365, which invites a new level of confusion between the two for users I may share documents with unlike Google Docs. I've seen Google Docs used by both large enterprises and legal businesses which shows just how widely accepted its easy to use approach is. As an entrepreneur I have to think about my clients and colleagues whom I communicate with, making certain we can communicate and access shared files without any hiccups 24/7.

Pros

Google Docs brings all the tools and features of a AAA desktop text editor to the cloud at no cost. It's really easy to learn how to use because Google maintains a clean interface with intuitive controls/navigation. Saving all your documents to the cloud is a huge bonus you don't always realize until you have it. I found myself opening documents on my mobile device and sharing them to work colleagues, which made things so much smoother countless times! Over the past year especially google has really grown with plugins, allowing third party apps/software interact with Docs. For example I'm able to export reports from other software directly into the Google Doc i'm editing without leaving the text editor interface. Google is so widely used that sharing a document as a google doc is almost necessary. When I do some freelance work It's a must to share docs as a Google Doc, because my clients understand how to open and interact with documents without my teaching. Google stays on top of things with frequent new content/features which don't require any downloads to keep up to date. If your using google docs for work, documents can be shared or only accessed by fellow employees or departments etc. Very helpful when creating drafts and prototyping.

Cons

There are some advanced features that you may find in Microsoft Word missing from Google Doc, however its a tradeoff for easy of use. It would be nice if the navigation through documents was more customized. For example a left side navigation bar that broke down categories and subcategories for faster browsing. Google Docs doesn't have the same file explorer view as in Google Drive which creates a bit of a mess of files.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
User Recommendation
9.2/10
Based on 17389 reviews
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Google Docs Pricing

Starting from
N/A
Pricing options
Free Trial
Free
Value for money
Value for Money
4.8/5
Based on 17389 reviews
Compare value for money rating with alternatives

Google Docs Features


  • API
  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Automatic Notifications
  • Chat
  • Collaboration Tools
  • Collaborative Workspace
  • Commenting
  • Communication Management
  • Customizable Branding
  • Document Management
  • Document Storage
  • Drag & Drop Interface
  • File Management
  • Permission Management
  • Projections
  • SSL Security
  • Search Functionality
  • Third Party Integration
Features
4.5/5
Based on 17389 reviews
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Additional information for Google Docs

Key features of Google Docs

  • Add flair and formatting to your documents
  • Collaborate online in real time
  • Download as a Word, OpenOffice, RTF, PDF, HTML or zip file
  • Email your documents to other people as attachments
  • Invite other people to collaborate on a document with you
  • Translate a document to a different language
  • Upload a Word document and convert it to a Google document
  • View your document's revision history

Google Docs FAQs

Below are some frequently asked questions for Google Docs.

Q. What type of pricing plans does Google Docs offer?

Google Docs offers the following pricing plans:

Pricing model: Free

Free Trial: Available

Q. What are the main features of Google Docs?

Google Docs offers the following features:

  • Add flair and formatting to your documents
  • Collaborate online in real time
  • Download as a Word, OpenOffice, RTF, PDF, HTML or zip file
  • Email your documents to other people as attachments
  • Invite other people to collaborate on a document with you
  • Translate a document to a different language
  • Upload a Word document and convert it to a Google document
  • View your document's revision history

Q. Who are the typical users of Google Docs?

Google Docs has the following typical customers:

Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

Q. What languages does Google Docs support?

Google Docs supports the following languages:

Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian

Q. What type of pricing plans does Google Docs offer?

Google Docs has the following pricing plans:

Free

Q. Does Google Docs support mobile devices?

Google Docs supports the following devices:

Android, iPhone, iPad

Q. What other apps does Google Docs integrate with?

Google Docs integrates with the following applications:

ActiveCampaign, Benchmark Email, Click2Mail, Customer Thermometer, Email It, Kapost, LiveChat, Lucidchart, PipelineDeals, Zapier

Q. What level of support does Google Docs offer?

Google Docs offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Video Tutorials