Google Docs

Google Docs

Online document creation and editing

4.7/5 (16914 reviews)

Google Docs Overview

Google Docs is an online word processor that lets you create and format text documents and collaborate with other people in real time.

Pricing

Starting from
N/A
Pricing options
Free Trial
Free
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Canada, China, Europe and 5 others, Germany, India, Japan, Latin America, Middle-East and Africa

Supported Languages

Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish and 22 others, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian

Google Docs Reviews

Overall rating
4.7/5
97% positive reviews
12332
Excellent
4032
Very good
506
Average
30
Poor
14
Terrible

Google Docs Rocks!

Used Daily for 2+ years
Reviewed on 2019/05/28
Review Source: Capterra

Overall there have been many benefits to using this program! I am usually connected to the internet so I have no issues with using Google Docs. It makes it easy to save work and send to other employees. I love that I don't have to worry about losing my work, and that it will always be saved.

Pros

Google offers Google Docs as a free version of what is basically Microsoft Word. What I love most about the software is first off, that its free! To me that is a benefit, not having to pay for the software unlike Microsoft Word.

Every single file that you make changes to in Docs automatically save to Google Drive every time you make a change, so if your computer for some reason crashes or shuts down, you can pick up exactly where you left off! This makes using Google Docs stress free and you don't have to constantly worry about saving your file or that the latest version of your file isn't saved. Google Drive stores each save as a separate revision, which means if you want to go back to a version you previously made you are able to do so. Google does not count Docs files toward your free space on Drive, so you can keep an unlimited number of documents and revisions - I love this feature!!

Unlike Microsoft Word and most other alike software programs, Google Docs runs in a Web browser so you don't need to install software to run the program. Running Docs through the Internet makes it possible to work on any Internet or WIFI connected computer, but this presents a limitation: If you lose your Internet connection, you lose access to the program.

Cons

Like I said previously, Google Docs runs completely from the Internet, which can cause some issues with the availability to access your files, but it also provides a way to save all of your changes so you never lose any of your work! If you are in a pinch and need access to your files and have no way of connecting to the internet it can make the situation stressful - this is my biggest issue with the software.

Rating breakdown

Ease of Use

Likelihood to recommend

9.0/10
Prem V.

Great for Cloud storage and Collaboration

Used Daily for 2+ years
Reviewed on 2019/05/21
Review Source: Capterra

Our overall experience with Google Docs has been great. The action items feature in Google Sheets is easy to assign and keep track of comments and changes.
Having them online saves a lot of time while switching from one laptop to another compared to storing files locally and transferring them manually for each laptop upgrade/switch.

Pros

1. The best feature of Google Docs is online collaboration where multiple users can work together in same Document/Spreadsheet in real time.
2. You can add comment and assign action items to other colleagues.
3. It has version control feature as well, which will allow you to roll back in case something goes wrong.
4. If you purchase premium service from Google, they also provide unlimited storage space option which will allow you to backup all important files in Google Cloud and the data is secure.
5. We can restrict levels of access while sharing Docs (like view only, comment only, Edit)

Cons

1. Compared to Microsoft Office suite, you may find lesser features (like running Macros) in Google Sheet Vs Microsoft excel. Other than few add-ins, you may find most of the other features in Google. But if your work is dependent on those complex Macros and add-ins, then you may have to still purchase MS office either as software (like 2016) or Office 365 online version.
2. Sometimes when you have too many tabs open in Chrome browser, each tab runs as a process in the background (you can see it in Task Manager) and may slow down your pc. There is a Chrome Suspender add-in available which will kill the processes from idle tabs and you can hit 'refresh' whenever you need those tabs back online which can save you from memory being consumed all the time.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Rosa G.

Google Docs, a great alternative for desktop word processors

Used Daily for 2+ years
Reviewed on 2019/05/07
Review Source: Capterra

Google Docs is a must tool for us in the marketing department. We have a daily need to access the information and edit the same document instead of having multiple copies that are not updated, so it has saved us from a lot of business pain. We store a lot of our databases using the online calculus sheets. Since it has a lot of features for adding filters, categories, etc. it just makes it so much easier to work with a lot of information very quickly and having multiple collaborators accessing and making modifications at the same time.

Pros

Googles Docs is the online solution for Word Processing. Whether you do not have access to a desktop word processor or you want to work in a file that will be reviewed and corrected by multiple collaborators, Google Docs is a great choice. Both for text documents or calculus sheets, you will find that Google Docs offers pretty much the same options as a traditional desktop application, and since the interface is also very similar, you will have no difficulties getting how it works. It is great for quickly sharing information, it allows several users to be active editing at the same time and it has flexible permission settings in case you want to share it without giving editing privileges, which is very useful.

Cons

There is only one thing that I dislike about Google Docs, particularly the calculus sheets. It has a lot of great options, but it does lack some of the functions and tools that you would find in the desktop application. On the other side, it has other great settings and cool features that you do not have in the other platforms, so it compensates very well for it.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

I LOVE Google Docs!

Used Daily for 2+ years
Reviewed on 2019/05/02
Review Source: Capterra

I use it every single day!

Organization of notes, business plans, outlines, task lists, team efforts, and even my utility overview is used on Google Docs and makes my life easier.

Pros

I've been using this software for years now and have migrated ALL of my Microsoft word documents to Google Docs because I can access it from anywhere, on any computer, smartphone or tablet as long as there is an internet connection. This makes my life WAY easier.

I love how it has the same features as MSWord and how I can share it publicly or privately with other email addresses. And I love the "sections" adding by new title sections in the document making it easy to navigate. I also love the template designs which speeds up the process very fast. And it's great other team members can be allowed to edit a document.

It is a complete all inclusive software that makes my life WAY easier and I will continue to use it daily like I have been.

Cons

Two things only, even though I limit members from copying or printing, they still take screenshots of sensitive material. Perhaps adding a "NDA Agreement" section would help so sensitive material is not abused. Also, I have about a dozen different emails but it can be hard to remember or navigate to each docs sometimes, especially after stated "signed into too many accounts" which slows me down and makes matters confusing. If there was a way to make this easier to navigate, that would be awesome. I guess allowing other team members that edit a document to be easily distinguishable to who edited what would be highly beneficial as well.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Andy G.

I love Google Docs. And it's free!

Used Daily for 2+ years
Reviewed on 2019/05/02
Review Source: Capterra

I love Google Docs. I use it all the time.

Pros

Pros:
+ It's free to use
+free space (up to 15 Gigs).
+Just like using Microsoft Word
+Safety: It automatically saves your document, quite often, too.
+Sharing: 2 ways to share: create a link and send it to others, or invite people to view it.
--> Usually for me, my client will share a document with a link via email. I just click the link and I'm there.
When finished, I reply back to him and he can check it, print it, whatever.
+Collaboration: at least 2 people can look at the same document at the same time (maybe more, I haven't tried more than 2). So we can make edits and communicate at the same time, real time, on the same document, regardless of how far we are from each other.
+Ability to save files in folders for easier organization and search
+Ability to search for files with search cue at top of screen
+With it being online, I can stop and pick up where I left off on any computer
+Easily move files to different folders
+I don't need to wait for a program to load. I just click on it and it opens.
+More fonts are available than what's shown. So no need to download fonts to my computer.

Cons

-The app for iphone is a large file
-The app for iphone doesn't make it easy for me to edit the document (for instance, in the header).
-The app for iphone is a bit slow.
-Extra Fonts: would it be so hard for Google to list them alphabetically?
-Privacy doesn't count with Google. It's good, as long as you don't type sensitive or private information (like court case notes, medical information you don't want others seeing, therapist notes about clients, etc.). Google sent us something some time back disclosing such cautions. You may even notice you're getting ads based on what you typed about (as we do in gmail).
-When I upload a document file to it, I would prefer it make it editable. But instead, it shows up as a picture of the document. With the technology today, it would be preferred if I could upload a document and it Google Docs would just convert it to an editable file.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend

10.0/10

Google Docs Pricing

Starting from
N/A
Pricing options
Free Trial
Free
Value for money

Google Docs Features


  • API
  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Automatic Notifications
  • Chat
  • Collaboration Tools
  • Collaborative Workspace
  • Commenting
  • Communication Management
  • Customizable Branding
  • Document Management
  • Document Storage
  • Drag & Drop Interface
  • File Management
  • Permission Management
  • Projections
  • SSL Security
  • Search Functionality
  • Third Party Integration

Additional information for Google Docs

Key features of Google Docs

  • Add flair and formatting to your documents
  • Collaborate online in real time
  • Download as a Word, OpenOffice, RTF, PDF, HTML or zip file
  • Email your documents to other people as attachments
  • Invite other people to collaborate on a document with you
  • Translate a document to a different language
  • Upload a Word document and convert it to a Google document
  • View your document's revision history

Google Docs FAQs

Below are some frequently asked questions for Google Docs.

Q. What type of pricing plans does Google Docs offer?

Google Docs offers the following pricing plans:

Pricing model: Free

Free Trial: Available

Q. What are the main features of Google Docs?

Google Docs offers the following features:

  • Add flair and formatting to your documents
  • Collaborate online in real time
  • Download as a Word, OpenOffice, RTF, PDF, HTML or zip file
  • Email your documents to other people as attachments
  • Invite other people to collaborate on a document with you
  • Translate a document to a different language
  • Upload a Word document and convert it to a Google document
  • View your document's revision history

Q. Who are the typical users of Google Docs?

Google Docs has the following typical customers:

Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

Q. What languages does Google Docs support?

Google Docs supports the following languages:

Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian

Q. What type of pricing plans does Google Docs offer?

Google Docs has the following pricing plans:

Free

Q. Does Google Docs support mobile devices?

Google Docs supports the following devices:

Android, iPhone, iPad

Q. What other apps does Google Docs integrate with?

Google Docs integrates with the following applications:

ActiveCampaign, Benchmark Email, Click2Mail Mailing Online, Customer Thermometer, Email It, Kapost, LiveChat, Lucidchart, PipelineDeals, Zapier

Q. What level of support does Google Docs offer?

Google Docs offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Video Tutorials