Google Docs

Google Docs

Online document creation and editing

4.7/5 (16144 reviews)

Google Docs Overview

Google Docs is an online word processor that lets you create and format text documents and collaborate with other people in real time.

Pricing

Starting from
N/A
Pricing options
Free Trial
Free
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Canada, China, Europe and 5 others, Germany, India, Japan, Latin America, Middle-East and Africa

Supported Languages

Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish and 22 others, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian

Google Docs Reviews

Overall rating
4.7/5
97% positive reviews
11743
Excellent
3876
Very good
483
Average
29
Poor
13
Terrible

Google Docs, a great alternative for desktop word processors

Used Daily for 2+ years
Reviewed on 5/7/2019
Review Source: Capterra

Google Docs is a must tool for us in the marketing department. We have a daily need to access the information and edit the same document instead of having multiple copies that are not updated, so it has saved us from a lot of business pain. We store a lot of our databases using the online calculus sheets. Since it has a lot of features for adding filters, categories, etc. it just makes it so much easier to work with a lot of information very quickly and having multiple collaborators accessing and making modifications at the same time.

Pros

Googles Docs is the online solution for Word Processing. Whether you do not have access to a desktop word processor or you want to work in a file that will be reviewed and corrected by multiple collaborators, Google Docs is a great choice. Both for text documents or calculus sheets, you will find that Google Docs offers pretty much the same options as a traditional desktop application, and since the interface is also very similar, you will have no difficulties getting how it works. It is great for quickly sharing information, it allows several users to be active editing at the same time and it has flexible permission settings in case you want to share it without giving editing privileges, which is very useful.

Cons

There is only one thing that I dislike about Google Docs, particularly the calculus sheets. It has a lot of great options, but it does lack some of the functions and tools that you would find in the desktop application. On the other side, it has other great settings and cool features that you do not have in the other platforms, so it compensates very well for it.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

I LOVE Google Docs!

Used Daily for 2+ years
Reviewed on 5/2/2019
Review Source: Capterra

I use it every single day!

Organization of notes, business plans, outlines, task lists, team efforts, and even my utility overview is used on Google Docs and makes my life easier.

Pros

I've been using this software for years now and have migrated ALL of my Microsoft word documents to Google Docs because I can access it from anywhere, on any computer, smartphone or tablet as long as there is an internet connection. This makes my life WAY easier.

I love how it has the same features as MSWord and how I can share it publicly or privately with other email addresses. And I love the "sections" adding by new title sections in the document making it easy to navigate. I also love the template designs which speeds up the process very fast. And it's great other team members can be allowed to edit a document.

It is a complete all inclusive software that makes my life WAY easier and I will continue to use it daily like I have been.

Cons

Two things only, even though I limit members from copying or printing, they still take screenshots of sensitive material. Perhaps adding a "NDA Agreement" section would help so sensitive material is not abused. Also, I have about a dozen different emails but it can be hard to remember or navigate to each docs sometimes, especially after stated "signed into too many accounts" which slows me down and makes matters confusing. If there was a way to make this easier to navigate, that would be awesome. I guess allowing other team members that edit a document to be easily distinguishable to who edited what would be highly beneficial as well.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

I love Google Docs. And it's free!

Used Daily for 2+ years
Reviewed on 5/2/2019
Review Source: Capterra

I love Google Docs. I use it all the time.

Pros

Pros:
+ It's free to use
+free space (up to 15 Gigs).
+Just like using Microsoft Word
+Safety: It automatically saves your document, quite often, too.
+Sharing: 2 ways to share: create a link and send it to others, or invite people to view it.
--> Usually for me, my client will share a document with a link via email. I just click the link and I'm there.
When finished, I reply back to him and he can check it, print it, whatever.
+Collaboration: at least 2 people can look at the same document at the same time (maybe more, I haven't tried more than 2). So we can make edits and communicate at the same time, real time, on the same document, regardless of how far we are from each other.
+Ability to save files in folders for easier organization and search
+Ability to search for files with search cue at top of screen
+With it being online, I can stop and pick up where I left off on any computer
+Easily move files to different folders
+I don't need to wait for a program to load. I just click on it and it opens.
+More fonts are available than what's shown. So no need to download fonts to my computer.

Cons

-The app for iphone is a large file
-The app for iphone doesn't make it easy for me to edit the document (for instance, in the header).
-The app for iphone is a bit slow.
-Extra Fonts: would it be so hard for Google to list them alphabetically?
-Privacy doesn't count with Google. It's good, as long as you don't type sensitive or private information (like court case notes, medical information you don't want others seeing, therapist notes about clients, etc.). Google sent us something some time back disclosing such cautions. You may even notice you're getting ads based on what you typed about (as we do in gmail).
-When I upload a document file to it, I would prefer it make it editable. But instead, it shows up as a picture of the document. With the technology today, it would be preferred if I could upload a document and it Google Docs would just convert it to an editable file.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend

10.0/10

An Office That Follows You Everywhere and Works Consistently Well

Used Daily for 1+ year
Reviewed on 4/30/2019
Review Source: Capterra

Google Docs has been the most reliable option for me to count on in changing work environments because it only works in a web browser. This unifies the experience and since Google Chrome is available on all major operating systems, it's easy to get the exact same look and feel as long as the version of the web browser being used is the same on all machines. It's a portable office suite that is more than enough for most needs and it brings some important advantages that can't be overstated, such as its collaboration capabilities and the fact that you have access remotely to all your files as long as you are logged into your account. There is also no need to keep the software up to date, which can be an additional relief for large or small companies that do not have a particularly strong IT department. Google Docs simplifies the life of beginners and advanced users alike, being easy to use and providing real and measurable benefits.

Pros

For a cloud-based software, Google Docs feels like a full-fledged word processor with added bonuses. Sharing a document couldn't be easier: it suffices to add a list of email addresses or create a link to be inserted into emails or other mediums. Having the ability to have multiple collaborators working on the same document at any given point is a strong feature that makes Google Docs an excellent choice in many different work settings. Because it's all in the cloud and files are stored on Google Drive, it becomes very convenient when you have to open files from new devices in new locations, as you can automatically retrieve all your personal data anywhere you go by simply logging into your Google account, making it a breeze to finish working on a document without depending on the work space being used. It is especially useful since you can also get access to your personal photos, bookmarks, contacts and other details stored in your account so that you don't miss anything you need to get your work done. There is an auto-save feature that's prominently showed while you edit your documents so you always have the tranquility that your changes are being taken into account. Being free is another noteworthy advantage offered by this tool. It's even capable of working offline: changes will be saved to the cloud when you can access Internet again. If you don't like to type, are slow at it or it's not convenient for you at that time, you can also use the voice typing feature.

Cons

Unlike other stand-alone word processors that you can install on your system, Google Docs only integrates with your Google Drive: this can be a great idea for many users, but it limits how you can work with your files because you first have to upload everything to Google Drive and can't work directly from stored files on your computer in the format used by Google Docs. There is the ability to add mathematical expressions which can come in handy, but it's not as easy to use as is the case with other software as it doesn't clearly highlight where the expression needs to be entered and it doesn't skip automatically to the next portion to fill when typing the "Tab" key. When you change some settings in the menus, little pop-ups will appear in the top-right corner and won't disappear until you click on them, which I find annoying. Because Google Drive isn't officially available on the Linux operating system, it is harder to synchronize files to work with inside Google Docs as they first need to be uploaded to Google Drive either manually through the web interface or with external, unofficial tools. On smaller screens, it's useful to toggle the menus at the top to hide them, but any keyboard shortcut that triggers an item in those menus won't work until you toggle them again so they are visible, which shouldn't be a requirement and makes working on smaller screens a little bit of a pain sometimes.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend

10.0/10

It facilitate collaborative work

Used Daily for 2+ years
Reviewed on 4/22/2019
Review Source: Capterra

Google Docs is the tool I use to take notes or write reminders that I need to have available all the time. I also use the spreadsheets with information about my work, which I have to have at my disposal. Something that we do in my work, my colleagues and I is to open a document and start brainstorming for photo sessions or a project that we should do, in this way there is a written record and everyone collaborates. I really like to work online and with the Google Drive cloud because I can create a document with my smartphone and continue it when I get home or work, on the PC or on the tablet. You have to keep in mind that it has certain limitations, but to be a free tool, it's fine.

Pros

What I like most is that I have access to these tools simply with my Gmai account and it's completely free. The documents are stored in Google Drive and are synchronized quickly, so I 've access from any device, I can create and edit them online. It's very useful to save automatically while I create and edit them, so I don't need to be careful to save every 5 minutes. Facilitate collaborative work by allowing other users to edit documents. They can also be shared only through a link.

Cons

When I use spreadsheets and I've many sheets, opening them and editing them becomes slow, the same happens if it's an extensive spreadsheet or with many formulas. It's quite annoying because sometimes it can freeze, so I've to close and open the window again. The good thing is that it always saves the changes, so I don't worry about losing information, but closing and opening the window from time to time is quite annoying. The text editor doesn't have all the visible tools in a simple way, so you should look well in the interface until you find what you want to do.

Rating breakdown

Ease of Use

Likelihood to recommend

8.0/10

Google Docs Pricing

Starting from
N/A
Pricing options
Free Trial
Free
Value for money

Google Docs Features


  • API
  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Automatic Notifications
  • Chat
  • Collaboration Tools
  • Collaborative Workspace
  • Commenting
  • Communication Management
  • Customizable Branding
  • Document Management
  • Document Storage
  • Drag & Drop Interface
  • File Management
  • Permission Management
  • Projections
  • SSL Security
  • Search Functionality
  • Third Party Integration

Additional information for Google Docs

Key features of Google Docs

  • Add flair and formatting to your documents
  • Collaborate online in real time
  • Download as a Word, OpenOffice, RTF, PDF, HTML or zip file
  • Email your documents to other people as attachments
  • Invite other people to collaborate on a document with you
  • Translate a document to a different language
  • Upload a Word document and convert it to a Google document
  • View your document's revision history

Google Docs FAQs

Below are some frequently asked questions for Google Docs.

Q. What type of pricing plans does Google Docs offer?

Google Docs offers the following pricing plans:

Pricing model: Free

Free Trial: Available

Q. What are the main features of Google Docs?

Google Docs offers the following features:

  • Add flair and formatting to your documents
  • Collaborate online in real time
  • Download as a Word, OpenOffice, RTF, PDF, HTML or zip file
  • Email your documents to other people as attachments
  • Invite other people to collaborate on a document with you
  • Translate a document to a different language
  • Upload a Word document and convert it to a Google document
  • View your document's revision history

Q. Who are the typical users of Google Docs?

Google Docs has the following typical customers:

Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

Q. What languages does Google Docs support?

Google Docs supports the following languages:

Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian

Q. What type of pricing plans does Google Docs offer?

Google Docs has the following pricing plans:

Free

Q. Does Google Docs support mobile devices?

Google Docs supports the following devices:

Android, iPhone, iPad

Q. What other apps does Google Docs integrate with?

Google Docs integrates with the following applications:

ActiveCampaign, Benchmark Email, Click2Mail Mailing Online, Customer Thermometer, Email It, Kapost, LiveChat, Lucidchart, PipelineDeals, Zapier

Q. What level of support does Google Docs offer?

Google Docs offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Video Tutorials