RUN Powered by ADP

Run your business better.

4,5 /5 (663 reviews) Write a Review!

RUN Powered by ADP Overview

What is RUN Powered by ADP?

RUN Powered by ADP® ("RUN") manages your payroll, human resources and talent management. It's also mobile device friendly, allowing you to access your user dashboard while on the go to view HR reports, charts, graphs, employee details, sick days, holiday leave and more.

RUN combines a complete small business online platform for managing payroll, as well as human resources and tax compliance challenges with round-the-clock support. It’s a small business solution that can start with payroll and grow with you. RUN also integrates with other available ADP services, such as certain retirement plans, time and attendance tracking, and workers compensation premium payment plans. The result? You’ll have more time to run your business while leaving the administrative details to us.

RUN Powered by ADP Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

Free demo on demand.


RUN Powered by ADP Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English, Spanish

Media

RUN Powered by ADP video RUN Powered by ADP video RUN Powered by ADP video RUN Powered by ADP video RUN Powered by ADP video RUN Powered by ADP screenshot: RUN Powered by ADP screenshot: RUN Powered by ADP screenshot: RUN Powered by ADP screenshot:

RUN Powered by ADP Reviews

RUN Powered by ADP Reviews

Overall rating
4,5
/
5
Excellent
440

Very good
151

Average
47

Poor
16

Terrible
9

Value for Money
4,3
Features
4,4
Ease of Use
4,5
Customer Support
4,4
89% recommended this app
Jeremy C.

Powerful Enough for Large Companies

Paying employees weekly or biweekly has been simplified.


Lynnette D.

Run Powered by ADP

I am glad to see that more attention has been given to the app. I used to have a lot of frustration with the app and have not seen as many problems as in the past. Please continue making improvements to the app!


Ashli A.

Payroll Review

Sales process was very smooth you have a great sales team. after that it felt more like a number they were not as kind hearted sounding. but I fortunately have been able to use very easily.


Melody W.

Quit ADP because of their "security"

So, when I decided to leave ADP, they didn't file my quarter 1 even though I changed right at the end of quarter 1. Thus resulting in my filings being late, late fines, headaches, etc. I would not recommend ADP to anyone I care about.


Cleo S.

Great payroll platform!

Overall, my experience with RUN Powered by ADP has been great. They provide good customer service support, especially if you use the Workers' Compensation services.


Jeremy C.
Industry: Consumer Services
Company size: 201-500 Employees

Powerful Enough for Large Companies

Used Weekly for 1+ year
Reviewed on 2020/07/22
Review Source: Capterra

Paying employees weekly or biweekly has been simplified.

Pros

I've used a few payroll companies during my time but ADP always seems to be the most dependable and reliable.

Cons

With convenience is going to come cost. However, the newer level additions have made programs more customizable and tailored to individual business owners.

Response from ADP

Jeremy,

How wonderful to hear that both our top notch RUN? Service Team and our powerful payroll engine provide you with features tailored to YOU. We appreciate you entrusting us with your partnership on your human capital management needs.

-Your RUN? Service Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Lynnette D.
Industry: Religious Institutions
Company size: 11-50 Employees

Run Powered by ADP

Used Daily for 1+ year
Reviewed on 2019/08/29
Review Source: Capterra

I am glad to see that more attention has been given to the app. I used to have a lot of frustration with the app and have not seen as many problems as in the past. Please continue making improvements to the app!

Pros

It does the work of payroll for you! Storing a template for payroll, paying taxes for our business, easy to use reporting are just a few of the extremely helpful things Run ADP does. Love the app that is available!

Cons

When I to the Time Management area and it comes up in another screen, I find it very annoying that I cannot easily return to the Run program. Once I sign out of Time Management and try to go back to Run, it says I am not authorized to view this page. Would be very nice to return to Run without having to sign back in.

Response from ADP

Lynnette,

Thank you for providing this valuable feedback about your experience with RUN Powered by ADP?!

We are pleased to hear you find RUN Powered by ADP? to be easy and efficient, especially the mobile app that allows for on demand access!

I will relay your login access feedback to our Product Team for further review.

We thank you for your valued partnership and appreciate your insights!

- Your RUN Powered by ADP? Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Ashli A.
Industry: Consumer Services
Company size: 2-10 Employees

Payroll Review

Used Other for 1-5 months
Reviewed on 2020/10/06
Review Source: Capterra

Sales process was very smooth you have a great sales team. after that it felt more like a number they were not as kind hearted sounding. but I fortunately have been able to use very easily.

Pros

This software has made it easy to use and our team loves having direct deposit as it was something not offered by the previous [SENSITIVE CONTENT HIDDEN]

Cons

Customer service once you sign up was a little lower but I haven't had too many questions so that isn't supper horrible

Response from ADP

Ashli,

Thank you for your feedback on RUN Powered by ADP?!

We are happy to hear that RUN? offers you features and functionality that are easy to use and efficient!

We value your partnership on your human capital management needs. We hope on our future interactions we can provide you with a service experience as superior as your experience with RUN.

- Your RUN Powered by ADP? Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Melody W.
Industry: Health, Wellness & Fitness
Company size: 11-50 Employees

Quit ADP because of their "security"

Used Weekly for 1+ year
Reviewed on 2019/08/02
Review Source: Capterra

So, when I decided to leave ADP, they didn't file my quarter 1 even though I changed right at the end of quarter 1. Thus resulting in my filings being late, late fines, headaches, etc. I would not recommend ADP to anyone I care about.

Pros

ADP has some positives. Their customer service is always polite and helpful. Otherwise, hard for me to say much positive.

Cons

ADP must be the only software company in the world that hasn't resolved what is a very simple issue. If one of my employees forgot their password and could not log in to see their paystubs, I, the administrator, had to call ADP to get it resolved. Their is no option for employees to call customer service themselves to fix it. ADP always stated that this was for "security reasons," which I find hard to believe, as every other company has figured this out. I kept ranting at them and finally they gave me a code to give to any employee that was locked out to prove they had permission to see their paystubs. Next time it happened, I gave the code to the employee, and ADP still called me to make sure they had permission. That was the last straw! I am a business owner and administrator, my time is too valuable to be calling them all the time when this is absolutely resolvable.

Response from ADP

Melody,

We apologize for your frustrations with your experience during your time with us. Security is front and center in what we do to ensure the safety of your company and your employee's data.

Your feedback is very important to us here at ADP so we thank you for the review.

The RUN Powered by ADP? Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 1.0/10

Cleo S.
Industry: Human Resources
Company size: 11-50 Employees

Great payroll platform!

Used Weekly for 2+ years
Reviewed on 2020/07/14
Review Source: Capterra

Overall, my experience with RUN Powered by ADP has been great. They provide good customer service support, especially if you use the Workers' Compensation services.

Pros

I've been using ADP for more than two years now. We switched to ADP from Paychex, and I can say it was a smart decision. RUN Powered by ADP is friendly to use. The onboarding process is quick and easy, and the payroll processing feature is complete.

Cons

The only thing that I believe ADP could improve is its pricing for extra features. The basic bundle is complete, but if you want to add features (i.e. child support options for employees) you have to switch to higher bundles.

Response from ADP

Cleo,

We are thrilled to hear of your positive experience beginning at on boarding and on to running payroll with ease! We value your partnership and appreciate your feedback.

-Your RUN? Service Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

User recommendation
8,6/10
Based on 663 user ratings
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RUN Powered by ADP Pricing

RUN Powered by ADP Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

Free demo on demand.

Free demo on demand.

Value for Money
4,3/5
Based on 663 user ratings
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RUN Powered by ADP Features

RUN Powered by ADP Features

API
Activity Dashboard
Activity Tracking
Applicant Tracking
Automatic Notifications
Customizable Branding
Customizable Reporting
Data Import/Export
Employee Database
Employee Management
Employee Onboarding
Employee Portal
Employee Self Service
Performance Management
Real Time Reporting
Recruitment Management
Reminders
Reporting & Statistics
Self Service Portal
Third Party Integration
Features
4,4/5
Based on 663 user ratings
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Categories

Additional information for RUN Powered by ADP

Additional information for RUN Powered by ADP

Key features of RUN Powered by ADP

  • 24/7 support available
  • ADP integrations
  • Android and IOS
  • Backups available
  • Client success cases
  • Cloud-based software
  • Create charts and graphs
  • Custom analytics
  • Custom dashboard
  • Data protection
  • Demo available
  • Employee insights
  • Hosting included
  • Human resources
  • Legal compliance
  • Mobile friendly
  • Real-time reports
  • Small business payroll
  • Talent management
  • Tax filing

Benefits

  • Small business payroll and tax filing - automate your employee payment and tax returns portfolio which in turn can be managed via your dashboard. You can also view transaction histories and carry out tax audits.

  • Human resources and talent management - get complete transparency over your employees success, benefits administration, sick payments, holiday usage as well as recruitment processes and talent acquisition. RUN is tax compliant and you will receive notification of when there is any employment legislation change.

  • Analytics, reports and accessibility - get real-time human resource and talent management data with the option to download and export this information to an array of spreadsheet programs. RUN allows you to create charts and graphs to more easily display data.

  • Support, guidance and tutorials - 24/7 support (telephone and email) from the initial HR software inception to ongoing inquiries. You also have access to whitepapers, client testimonials and numerous video tutorials as well as a demo version.

  • RUN Powered by ADP FAQs

    RUN Powered by ADP FAQs

    Below are some frequently asked questions for RUN Powered by ADP.

    Q. What type of pricing plans does RUN Powered by ADP offer?

    RUN Powered by ADP offers the following pricing plans:

    Pricing model: Subscription

    Free Trial: Not Available

    Free demo on demand.

    Q. What are the main features of RUN Powered by ADP?

    RUN Powered by ADP offers the following features:

    • 24/7 support available
    • ADP integrations
    • Android and IOS
    • Backups available
    • Client success cases
    • Cloud-based software
    • Create charts and graphs
    • Custom analytics
    • Custom dashboard
    • Data protection
    • Demo available
    • Employee insights
    • Hosting included
    • Human resources
    • Legal compliance
    • Mobile friendly
    • Real-time reports
    • Small business payroll
    • Talent management
    • Tax filing

    Q. Who are the typical users of RUN Powered by ADP?

    RUN Powered by ADP has the following typical customers:

    Small Business

    Q. What languages does RUN Powered by ADP support?

    RUN Powered by ADP supports the following languages:

    English, Spanish

    Q. What type of pricing plans does RUN Powered by ADP offer?

    RUN Powered by ADP has the following pricing plans:

    Subscription

    Q. Does RUN Powered by ADP support mobile devices?

    RUN Powered by ADP supports the following devices:

    Android, iPhone

    Q. What other apps does RUN Powered by ADP integrate with?

    RUN Powered by ADP integrates with the following applications:

    ClockShark, JazzHR, JobScore, Sage People, TSheets

    Q. What level of support does RUN Powered by ADP offer?

    RUN Powered by ADP offers the following support options:

    FAQs, Knowledge Base, Online Support, Phone Support