About Verizon Connect

Verizon Connect's fleet management software for small to medium-sized businesses can help users uncover hidden costs while revealing the potential for greater efficiency. Users can use the smart dashboards and reporting tools to analyze trends and accurately measure their fleet's performance. With around-the-clock monitoring, users can effectively manage unsafe behavior, unauthorized use or deviations from standard procedure. Users will soon know where they can save, and operate a more efficient fleet.

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Verizon Connect

- Increase fleet visibility.
- Streamline processes. Get more done with fewer resources.
- Help your team improve driving habits.
- Increase productivity and improve efficiency.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Australia, Canada, United Kingdom, United States

Supported Languages

English, Spanish

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Images

Verizon Connect Software - Fleet reports
Verizon Connect Software - Verizon Connect dashboard
Verizon Connect Software - Verizon Connect map
Verizon Connect Software - Verizon Connect timeline view
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Verizon Connect Software - Fleet reports
Verizon Connect Software - Verizon Connect dashboard
Verizon Connect Software - Verizon Connect map
Verizon Connect Software - Verizon Connect timeline view

Features

Total features of Verizon Connect: 92

  • API
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Appointment Scheduling
  • Asset Tracking
  • Billing & Invoicing
  • Billing Portal
  • Calendar Management
  • Compliance Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Contact Database
  • Contract/License Management
  • Cost Tracking
  • Customer Database
  • Customer Management
  • Customizable Invoices
  • Customizable Reports
  • Data Visualization
  • Dispatch Management
  • Document Imaging
  • Driver Management
  • Driver Settlements
  • Electronic Signature
  • Email Alerts
  • Employee Management
  • Employee Scheduling
  • Equipment Maintenance
  • Equipment Tracking
  • Facility Scheduling
  • Fleet Management
  • For Drivers
  • Fuel Cost Management
  • Fuel Management
  • Fuel Tracking
  • GPS
  • Geographic Maps
  • Geolocation
  • Group Scheduling
  • Historical Reporting
  • Hourly Billing
  • IFTA Reporting
  • Inventory Control
  • Inventory Management
  • Invoice History
  • Job Costing
  • Job Management
  • Lead Management
  • Live Driver Tracking
  • Location Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Mileage Tracking
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Monitoring
  • Multi-Location
  • Online Booking
  • Online Time Clock
  • Order Management
  • Payment Collection in the Field
  • Personnel Management
  • Preventive Maintenance
  • Project Billing
  • Quotes/Estimates
  • Real Time Monitoring
  • Real Time Notifications
  • Recurring Appointments
  • Repair Tracking
  • Reporting/Analytics
  • Resource Scheduling
  • Routing
  • Scheduling
  • Self Service Portal
  • Service History
  • Shipping Management
  • Technician Management
  • Third Party Integrations
  • Timesheet Management
  • Tire Management
  • Trip Logs
  • VIN Lookup
  • Variables Monitoring
  • Vehicle Information
  • Vehicle Management
  • Vehicle Tracking
  • Violation Tracking
  • Work Order Creation
  • Work Order Management

Alternatives

GPS Trackit

4,6
#1 Alternative to Verizon Connect
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Teletrac Navman DIRECTOR

2,8
#2 Alternative to Verizon Connect
Teletrac Navman DIRECTOR is a GPS vehicle tracking software which helps businesses monitor the position and operations...

ClearPathGPS

4,9
#3 Alternative to Verizon Connect
ClearPathGPS is the top-rated GPS tracking and management system for businesses looking to eliminate any business...

Cro Software Solutions

4,2
#4 Alternative to Verizon Connect
CRO Software is a cloud-based transportation dispatch solution which helps small to large enterprises manage routing,...

Reviews

Overall rating

3,2 /5
(810)
Value for Money
2,8/5
Features
3,2/5
Ease of Use
3,4/5
Customer Support
2,7/5

Already have Verizon Connect?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 810
Montana
Overall rating
  • Industry: Real Estate
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

GPS works great and so does the Fleet Service feature that allows us to track maintenance...

Reviewed on 2018/06/20

Pros

The interface is very functional. We now have 8 vehicles on GPS at all times, in our business many times you'll need to drop everything and find help. The GPS allows us to our closet tech in the area. The Geofences also allow us to see how often we visit our favorite vendors which has provided essential info on our decision to begin stocking inventory.

Cons

The alerts are pretty unclear when there is an incident. Our drivers tend to give a bit on push back on their weekly driving score. If there was a bit of definition behind "hard braking or "quick starts" I think that would go a long way.

William
Overall rating
  • Industry: Logistics & Supply Chain
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Fleetmatics Review

Reviewed on 2019/06/19

I hope we are putting safe drivers on the road as we now get speeding alerts.

I hope we are putting safe drivers on the road as we now get speeding alerts.

Pros

It's compliant for the FMCSA ELD rule...

Cons

I have no issues with the software, it's pretty easy to use.

Caity
Overall rating
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Customer Service Nonexistent

Reviewed on 2020/01/10

Overall it has been very frustrating to work with VerizonConnect. They seem to have no urgency when...

Overall it has been very frustrating to work with VerizonConnect. They seem to have no urgency when it comes to fixing issues and complaints/concerns from their customers. They tend to not respond to emails and do not value communication with the customer. It has become very obvious that they do not communicate internally between their various departments. It feels as if each of their departments are completely separate companies that don't get on the same page with one another. Maybe this review will finally get someone to respond to our emails. It has been over a month of us not being able to pay our initial invoice because they have not gotten us the proper documentation we need in order to pay. Out billing department consistently has tried to reach out to them to get this information and to connect with they billing department but nobody has responded to any of the requests. I wouldn't be surprised if they now charge us a late fee even though we have been actively trying to pay.

Pros

The actual software seems to be working well with our fleet. My scheduling department has been testing this software out on a handful of our work trucks for the past few months and now want to install it for our entire fleet (30-40 or so trucks) so that would suggest that the software works, and is easy enough to use and worth the money.

Cons

The customer service at VerizonConnect. I can go weeks waiting for an email back from their team. It has been confirmed with their various departments that they do not communicate with each other internally so each of the departments I have had to interact with has had no idea what was going on / what issues were caused by their fellow departments. For example, the sales team got our business and sent us our contract to sign. We signed and paid for the services and sent it back. Over a month goes by of not hearing from them. I sent multiple requests for an update on the process and had no luck hearing back from anyone. Once they finally responded they gave me the contact information for some representative we had never heard of. I immediately reached out and a week goes by and I never heard back. Skip to another MONTH later and the product is finally installed. Apparently, their sales rep stopped being concerned with our contract and his response to our frustration with how long this all took and our disappointment in the lack of communication was to put blame on a different department and say it was all out of his control. Their customer service team / sales team said that this is something that "doesn't happen" (i.e. the lack of responding, the long wait time, the confusion between their departments) but similar situations have happened TWO MORE TIMES since then.

Kali
Overall rating
  • Industry: Food & Beverages
  • Company size: 10 000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Verizon Connect

Reviewed on 2022/12/06

When calling customer service, was always helpful and would let me know when issue was resolved.

When calling customer service, was always helpful and would let me know when issue was resolved.

Pros

Verizon Connect is very user friendly, as I was able to navigate thru system and was self-taught.

Cons

When Verizon connect would be down, was very difficult to manage.

Danny
Overall rating
  • Industry: Building Materials
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Tracking

Reviewed on 2023/01/26

Pros

The live map, helps track when the trucks are returning to the yard,

Cons

If you don't type in the correct wording in the help box it doesn't except it.

Showing 5 reviews of 810 Read all reviews

Verizon Connect FAQs

Below are some frequently asked questions for Verizon Connect.

Verizon Connect offers the following pricing plans:

  • Pricing model: Subscription
  • Free Trial: Not Available

Demo on request.

Verizon Connect has the following typical customers:

2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

Verizon Connect supports the following languages:

English, Spanish

Verizon Connect supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Verizon Connect integrates with the following applications:

AssetWorks, Comdata AP Automation, Descartes MacroPoint, ESRI ArcView, Fleetio, FourKites, ProMiles Fuel Management, Quickbooks Online, ServMan, ServiceMax, Shipwell, Whip Around, project44 Freight APIs

Verizon Connect offers the following support options:

Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Verizon Connect.