
About Verizon Connect
Verizon Connect's fleet management software for small to medium-sized businesses can help users uncover hidden costs while revealing the potential for greater efficiency. Users can use the smart dashboards and reporting tools to analyze trends and accurately measure their fleet's performance. With around-the-clock monitoring, users can effectively manage unsafe behavior, unauthorized use or deviations from standard procedure. Users will soon know where they can save, and operate a more efficient fleet.
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Verizon Connect
Key benefits of Verizon Connect
- Increase fleet visibility.
- Streamline processes. Get more done with fewer resources.
- Help your team improve driving habits.
- Increase productivity and improve efficiency.
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Markets
Australia, Canada, United Kingdom, United States
Supported Languages
English, Spanish
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Verizon Connect
Images




Features
Total features of Verizon Connect: 92
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Reviews
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- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
GPS works great and so does the Fleet Service feature that allows us to track maintenance...
Reviewed on 2018/06/20
Pros
The interface is very functional. We now have 8 vehicles on GPS at all times, in our business many times you'll need to drop everything and find help. The GPS allows us to our closet tech in the area. The Geofences also allow us to see how often we visit our favorite vendors which has provided essential info on our decision to begin stocking inventory.
Cons
The alerts are pretty unclear when there is an incident. Our drivers tend to give a bit on push back on their weekly driving score. If there was a bit of definition behind "hard braking or "quick starts" I think that would go a long way.
- Industry: Logistics & Supply Chain
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Fleetmatics Review
Reviewed on 2019/06/19
I hope we are putting safe drivers on the road as we now get speeding alerts.
I hope we are putting safe drivers on the road as we now get speeding alerts.
Pros
It's compliant for the FMCSA ELD rule...
Cons
I have no issues with the software, it's pretty easy to use.
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Customer Service Nonexistent
Reviewed on 2020/01/10
Overall it has been very frustrating to work with VerizonConnect. They seem to have no urgency when...
Overall it has been very frustrating to work with VerizonConnect. They seem to have no urgency when it comes to fixing issues and complaints/concerns from their customers. They tend to not respond to emails and do not value communication with the customer. It has become very obvious that they do not communicate internally between their various departments. It feels as if each of their departments are completely separate companies that don't get on the same page with one another. Maybe this review will finally get someone to respond to our emails. It has been over a month of us not being able to pay our initial invoice because they have not gotten us the proper documentation we need in order to pay. Out billing department consistently has tried to reach out to them to get this information and to connect with they billing department but nobody has responded to any of the requests. I wouldn't be surprised if they now charge us a late fee even though we have been actively trying to pay.
Pros
The actual software seems to be working well with our fleet. My scheduling department has been testing this software out on a handful of our work trucks for the past few months and now want to install it for our entire fleet (30-40 or so trucks) so that would suggest that the software works, and is easy enough to use and worth the money.
Cons
The customer service at VerizonConnect. I can go weeks waiting for an email back from their team. It has been confirmed with their various departments that they do not communicate with each other internally so each of the departments I have had to interact with has had no idea what was going on / what issues were caused by their fellow departments. For example, the sales team got our business and sent us our contract to sign. We signed and paid for the services and sent it back. Over a month goes by of not hearing from them. I sent multiple requests for an update on the process and had no luck hearing back from anyone. Once they finally responded they gave me the contact information for some representative we had never heard of. I immediately reached out and a week goes by and I never heard back. Skip to another MONTH later and the product is finally installed. Apparently, their sales rep stopped being concerned with our contract and his response to our frustration with how long this all took and our disappointment in the lack of communication was to put blame on a different department and say it was all out of his control. Their customer service team / sales team said that this is something that "doesn't happen" (i.e. the lack of responding, the long wait time, the confusion between their departments) but similar situations have happened TWO MORE TIMES since then.
- Industry: Food & Beverages
- Company size: 10 000+ Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Verizon Connect
Reviewed on 2022/12/06
When calling customer service, was always helpful and would let me know when issue was resolved.
When calling customer service, was always helpful and would let me know when issue was resolved.
Pros
Verizon Connect is very user friendly, as I was able to navigate thru system and was self-taught.
Cons
When Verizon connect would be down, was very difficult to manage.
- Industry: Building Materials
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Tracking
Reviewed on 2023/01/26
Pros
The live map, helps track when the trucks are returning to the yard,
Cons
If you don't type in the correct wording in the help box it doesn't except it.
Verizon Connect FAQs
Below are some frequently asked questions for Verizon Connect.Q. What type of pricing plans does Verizon Connect offer?
Verizon Connect offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Not Available
Demo on request.
Q. Who are the typical users of Verizon Connect?
Verizon Connect has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000
Q. What languages does Verizon Connect support?
Verizon Connect supports the following languages:
English, Spanish
Q. Does Verizon Connect support mobile devices?
Verizon Connect supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Verizon Connect integrate with?
Verizon Connect integrates with the following applications:
AssetWorks, Comdata AP Automation, Descartes MacroPoint, ESRI ArcView, Fleetio, FourKites, ProMiles Fuel Management, Quickbooks Online, ServMan, ServiceMax, Shipwell, Whip Around, project44 Freight APIs
Q. What level of support does Verizon Connect offer?
Verizon Connect offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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