Verizon Connect

Fleet tracking intelligence

3,3 /5 (666 reviews) Write a Review!

Verizon Connect Overview

What is Verizon Connect?

Verizon Connect's fleet management software for small to medium-sized businesses can help you uncover hidden costs while revealing the potential for greater efficiency. Use our smart dashboards and reporting tools to analyze trends and accurately measure your fleet's performance. With around-the-clock monitoring, you can effectively manage unsafe behavior, unauthorized use or deviations from standard procedure. Youll soon know where you can save, and operate a more efficient fleet.

Verizon Connect Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

Demo on request.


Verizon Connect Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia
Supported Languages
English, Spanish

Media

Verizon Connect video Verizon Connect screenshot: Verizon Connect screenshot: Verizon Connect screenshot: Verizon Connect screenshot:

Verizon Connect Reviews

Verizon Connect Reviews

Overall rating
3,3
/
5
Excellent
198

Very good
159

Average
90

Poor
63

Terrible
156

Value for Money
2,9
Features
3,3
Ease of Use
3,5
Customer Support
2,9
54% recommended this app
Cindy B.

It's one of the best purchases our company ever made.

We love this software, and we have cut down on employees unapproved use of company vehicles and improved employee driving safety by using it.


Buz P.

Verizon Connect is a good product

In the construction business we are able to see where our trucks are located at all times. We are able to monitor any type of speeding and also unauthorized use of vehicles. Also we are able to see where our vehicles are and not waste a phone call.


Keith E.

customer service sucks!

The product works but if you need service pray and that doesn’t help! let’s attempt to get it fixed then we’re looking for another provider!


Shawn G.

We Cried out for Help a Long Time

Since we switched to ELD, absolute kaaos and mayhem. Sold us a product that wouldn't work with 2019 Kenworth. Our tablets were outdated, salesman never checked. We had to purchase $$$ tablets. The HOS violations report didn't work for 8 months. Vehicles we asked to be removed stayed in since 2016 (3 years). Could not provide a cable for a 2019 Kenworth for over 6 months. We were literally forced to go to a competitor. Our account rep was absolutely horrible. The fellow we got at the end was nice, but it was too late by then.


Heather M.

amazing!

It has been very good, overall it was easy to use and have not had a problem with the service so far.


Cindy B.
Industry: Telecommunications
Company size: 11-50 Employees

It's one of the best purchases our company ever made.

Used Daily for 2+ years
Reviewed on 2018/05/21
Review Source: Capterra

We love this software, and we have cut down on employees unapproved use of company vehicles and improved employee driving safety by using it.

Pros

We've been using Fleetmatics, now Verizon Reveal, for years. We initially signed up with them because we wanted to keep track of what employees were doing in our company vehicles, but this software is capable of so much more. From tracking our oil changes to sending us alerts when employees are speeding, we use this every day. The customer service is amazing also, and there's a pretty nice referral program.

Cons

It recently went through a revamp, and we did a training for the new system about a year before it was actually released. It was a little bit of a messy transition, but once we downloaded the new apps to our phones and got over the hump of getting everyone back on the same page, it's been amazing. The upgraded graphical user interface and new features are great.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Buz P.
Industry: Construction
Company size: 11-50 Employees

Verizon Connect is a good product

Used Daily for 1+ year
Reviewed on 2019/06/25
Review Source: Capterra

In the construction business we are able to see where our trucks are located at all times. We are able to monitor any type of speeding and also unauthorized use of vehicles. Also we are able to see where our vehicles are and not waste a phone call.

Pros

Verizon installed the trackers and helped us set them up. Verizon was very professional throughout this whole process and stuck to their commitments and appointments. When we have issues cutomer service is always a phone call away.

Cons

Even though the trackers were installed for free ... I feel that the monthly service is too expensive. It seems maybe you could get incentives or price breaks.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Keith E.
Industry: Security & Investigations
Company size: 11-50 Employees

customer service sucks!

Used Daily for 2+ years
Reviewed on 2020/12/27
Review Source: Capterra

The product works but if you need service pray and that doesn’t help! let’s attempt to get it fixed then we’re looking for another provider!

Pros

The software works and it’s easy to use but God for bid if you have a problem with the equipment

Cons

no matter what you try emailing her phone the people seem to be brain dead promises and nothing happens. schedule an appointment and they never showed up. i’m going for over a month.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Shawn G.
Industry: Paper & Forest Products
Company size: 1 001-5 000 Employees

We Cried out for Help a Long Time

Used Daily for 2+ years
Reviewed on 2019/06/24
Review Source: Capterra

Since we switched to ELD, absolute kaaos and mayhem. Sold us a product that wouldn't work with 2019 Kenworth. Our tablets were outdated, salesman never checked. We had to purchase $$$ tablets. The HOS violations report didn't work for 8 months. Vehicles we asked to be removed stayed in since 2016 (3 years). Could not provide a cable for a 2019 Kenworth for over 6 months. We were literally forced to go to a competitor. Our account rep was absolutely horrible. The fellow we got at the end was nice, but it was too late by then.

Pros

We liked Fleetmatics. We liked that power units and trailers could go on one page. We liked the reports the program offered. The Irish were friendly, and easy to work with. They were always knowledgeable, and helpful.

Cons

The tablets lost connection with the truck in no cell service areas. Verizon never announced updates. When updates occurred, they would interfere (take presidence) over the logbook in use, blocking drivers from logging in/out from breaks, and creating excessive unassigned miles. The gps would say 195 miles when we travelled 12 miles, not accurate. A vehicle we did not own showed up in our fleet. Vin numbers and vehicle data came up missing. Very unpredictable and inaccurate data. Portions of the program were inop for long periods of time. Notifications for events occurring in the future, how does that happen? Techs support not all on the same page as far as procedure when we called in. Some fixed things, others said there was no fix. Clearly not all trained, and the gap is huge. Some were argumentative.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Heather M.
Industry: Construction
Company size: 51-200 Employees

amazing!

Used Weekly for 6-12 months
Reviewed on 2020/09/24
Review Source: Capterra

It has been very good, overall it was easy to use and have not had a problem with the service so far.

Pros

Extremely easy to use, Granular functionality for alerts personalizable dashboards, Great monitoring features.

Cons

Long contract periods, this service is actually quite expensive. I wish there was some type of price break, Must install system yourself.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
7,2/10
Based on 666 user ratings
Compare user recommendation rating with alternatives
Compare with alternatives

Verizon Connect Pricing

Verizon Connect Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

Demo on request.

Demo on request.

Value for Money
2,9/5
Based on 666 user ratings
Compare value for money rating with alternatives
Compare with alternatives

Verizon Connect Features

Verizon Connect Features

API
Activity Dashboard
Activity Tracking
Audit Trail
Auditing
Automatic Notifications
Billing & Invoicing
Compliance Management
Customizable Reporting
Data Import/Export
Document Management
Document Storage
Inventory Management
Inventory Tracking
Monitoring
Real Time Data
Real Time Reporting
Reporting & Statistics
Third Party Integration
Workflow Management
Features
3,3/5
Based on 666 user ratings
Compare features rating with alternatives
Compare with alternatives

Categories

Additional information for Verizon Connect

Additional information for Verizon Connect

Key features of Verizon Connect

  • Preventative maintenance information
  • The historical status of each vehicle
  • The location of your fleet vehicles in real time

Benefits

Increase fleet visibility.
Streamline processes. Get more done with fewer resources.
Help your team improve driving habits.
Increase productivity and improve efficiency.

Verizon Connect FAQs

Verizon Connect FAQs

Below are some frequently asked questions for Verizon Connect.

Q. What type of pricing plans does Verizon Connect offer?

Verizon Connect offers the following pricing plans:

Pricing model: Subscription

Free Trial: Not Available

Demo on request.

Q. What are the main features of Verizon Connect?

Verizon Connect offers the following features:

  • Preventative maintenance information
  • The historical status of each vehicle
  • The location of your fleet vehicles in real time

Q. Who are the typical users of Verizon Connect?

Verizon Connect has the following typical customers:

Small Business, Large Enterprises, Public Administrations, Non Profit, Freelancers, Mid Size Business

Q. What languages does Verizon Connect support?

Verizon Connect supports the following languages:

English, Spanish

Q. Does Verizon Connect support mobile devices?

Verizon Connect supports the following devices:

iPhone

Q. What other apps does Verizon Connect integrate with?

Verizon Connect integrates with the following applications:

Fleetio, MCS-rm, Whip Around

Q. What level of support does Verizon Connect offer?

Verizon Connect offers the following support options:

Knowledge Base, Online Support, Phone Support, Video Tutorials