athenaOne
About athenaOne
athenaOne helps doctors deliver high-quality care by organizing the moment of care for maximum clinical productivity, performing administrative and quality services on a doctor's behalf to ensure full payment, and tracking all physician orders to close the loop on results and follow-up care. Doctors benefit from continuous embedded access to the best practices of the nation's largest clinical network, the most up-to-date and extensive quality rules, and industry guidelines.
Key benefits of athenaOne
- The power of networked knowledge
- An efficient and optimized workflow
- The service and support you need
- Low upfront costs, low financial risk
- Free, easy, continuous upgrades
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Reviews
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- Industry: Health, Wellness & Fitness
- Company size: 5,001–10,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
easy to use
Reviewed on 2022/06/03
I am using it in my work and I have not received any complaint of difficulty or malfunction with...
I am using it in my work and I have not received any complaint of difficulty or malfunction with payment from the patient and just this week, I have used athenaone as a patient used when I paid my bill from Banner Health. I can truly say it is a very good and recommendable software to use.
Pros
It is easy to use, fast and transactions are safe. As of today, I did not encounter any patient that complains when it comes to their billing statements with athenaone software. The statement enters through a link sent via SMS and email, in that way the patients will have choices in whatever mode they want to use to access their medical bill.
Cons
The only thing I would suggest for improvement is that once the patient settled the bill, they cannot review back immediately the previous bill posted but from the admin side, if there are any query from the patient, all the details can be accessed and viewed by the health care staff so it is still east to assist the patient.
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Service
Reviewed on 2023/12/21
Pros
We love all the features AthenaOne has to offer.
Cons
Not being able to send faxes without attaching it to a patient.
- Industry: Health, Wellness & Fitness
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
I can't wait to switch to EPIC EHR
Reviewed on 2024/11/04
In a word, poor. Excited for my company's impending move to EPIC EHR, the far superior platform.
In a word, poor. Excited for my company's impending move to EPIC EHR, the far superior platform.
Pros
The name I guess. The purple color them is also pleasing
Cons
The frequent and unpredictable downtimes (including on Monday afternoons during rush hour) and the turtle-speed customer support that may as well not exist.
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Happy MD Review
Reviewed on 2023/12/21
overall outstanding and continues to improve- very smart people!
overall outstanding and continues to improve- very smart people!
Pros
intuitive, easy to use, all features in one product
Cons
format of the medical history sectioon and lack of matching patient self-check in answers with history
- Industry: Mental Health Care
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Excellent product, poor onboarding implementation.
Reviewed on 2023/08/21
AthenaOne allowed our business to consolidate many of our third-party apps into one complete EHR...
AthenaOne allowed our business to consolidate many of our third-party apps into one complete EHR system.
Pros
AthenaOne is an all-in-one EHR system that has most, if not all, the features one could want in their EHR. If you wish to consolidate your softwares into one product, AthenaOne is a good option.
Cons
The worst part of AthenaOne was the lengthy onboarding process. While it is to be expected when switching EHR systems, our original sales representative did not give an accurate impression of just how extensive and lengthy the implementation is. Expect to need several full time employees working only on integration for several months.
Alternatives Considered
TebraReasons for Choosing athenaOne
Valant has poor customer service and is less than satisfactory. It does not have many integrated features, meaning that other third-party applications are needed.Switched From
Valant EHR SuiteReasons for Switching to athenaOne
Athena was faster to reach out and provide a demo. Pricing with athena is a percentage, Kareo is a flat fee.athenaOne FAQs
Below are some frequently asked questions for athenaOne.Q. What type of pricing plans does athenaOne offer?
athenaOne offers the following pricing plans:
- Free Trial: Available
Q. Who are the typical users of athenaOne?
athenaOne has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does athenaOne support?
athenaOne supports the following languages:
English
Q. Does athenaOne support mobile devices?
athenaOne supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does athenaOne integrate with?
We do not have any information about what integrations athenaOne has
Q. What level of support does athenaOne offer?
athenaOne offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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