About athenaOne

athenaOne helps doctors deliver high quality care by organizing the moment of care for maximum clinical productivity, performing administrative and quality services on a doctors behalf to ensure full payment, and tracking all physician orders to close the loop on results and follow-up care. Doctors benefit from continuous embedded access to the best practices of the nations largest clinical network, the most up-to-date and extensive quality rules and industry guidelines.

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Key benefits of athenaOne

- The power of networked knowledge
- An efficient and optimized workflow
- The service and support you need
- Low upfront costs, low financial risk
- Free, easy, continuous upgrades

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Images

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athenaOne video

Features

Total features of athenaOne: 45

  • Accounting Integration
  • Admissions Management
  • Appointment Scheduling
  • Bed Management
  • Billing & Invoicing
  • Charge Capture
  • Charting
  • Claims Management
  • Claims Scrubbing
  • Clinical Notes
  • Code & Charge Entry
  • Code Processing
  • Coding Assistance
  • Compliance Tracking
  • Customizable Dashboard
  • Customization
  • Decision Support Software
  • Dunning Management
  • E-Prescribing
  • EMR/EHR
  • For Medical Purposes
  • HIPAA Compliant
  • In-Patient Management
  • Insurance Eligibility Verification
  • Inventory Management
  • Invoice History
  • Meaningful Use Certified
  • Medical Billing
  • ONC-ATCB Certified
  • Out-Patient Management
  • Patient Intake
  • Patient Records Management
  • Patient Scheduling
  • Physician Management
  • Physician Scheduling
  • Policy Management
  • Practice Management
  • Quotes/Estimates
  • Remittance Advice
  • SMS Messaging
  • Scheduling
  • Self Service Portal
  • Vaccine Management
  • Video Conferencing
  • Voice Recognition

Alternatives

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4,3
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Prime Suite

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#2 Alternative to athenaOne
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NextGen Healthcare

4,0
#3 Alternative to athenaOne
Achieve better clinical outcomes by using NextGen Healthcare EHR/EMR solutions. Our goal is to empower you to deliver...

eClinicalWorks

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Reviews

Overall rating

3,7 /5
(719)
Value for Money
3,5/5
Features
3,7/5
Ease of Use
3,7/5
Customer Support
3,6/5

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Showing 5 reviews of 719
Jarred J.
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Very easy to pick up and get going.

Reviewed on 2018/12/09

Pros

The user interface is very friendly and everything is set up to guide you through easily while entering patient information.

Cons

Sometimes the add on software like the label printer and document printer would stop working, but that is rare.

Colleen K.
Overall rating
  • Industry: Medical Practice
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Athena review

Reviewed on 2019/10/18

For the most part excellent. Upgrades and updates seem to have slowed down and I think Athena has...

For the most part excellent. Upgrades and updates seem to have slowed down and I think Athena has leaned more on the Market Place Vendors and less on enhancing included offers. I have made suggestions over the years and have given up as I do not feel the suggestions postings are something that Athena has been able to keep up with.

Pros

Claims scrubbing software. Our claims go out clean and are paid quickly. Support with MIPS. Reporting capability. Athena Text messaging. Versatility, software runs on any device. Athena text messaging. Monthly account manager calls and metrics. Partnership. Ease of creating order sets and working in clinicals. Market place partnerships are great and enhance the software and functions. Not afraid to be disruptive and things up looking for best and innovative practices.

Cons

Collector and Communicator insurance card copy do not communicate. Hoping one day soon you will be able to interface with EPIC. The reporting is so good that sometimes I need more support to ensure I am selecting the correct criteria.

Alternatives Considered

Prime Suite

Reasons for Switching to athenaOne

User friendly, partnership, and overall program functions. Collector (claims scrubbing software), reporting, training, training/test site and learning portal. I had an on boarding team with Athena and my practice. The support and time we took to on board were invaluable. I loved Athena's Mission, values and vision. The MV&V was once on business cards, I really liked that, not sure what happened and haven't checked to see if it changed.
Andrea C.
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 501-1 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Able to be modified

Reviewed on 2021/12/24

Pros

I have been using Athena as the EMR for over 2 years. I’ve used a few different EMR’s at different facilities and like that Athena templates can be easily modified to meet the documentation needs of our varied staff.

Cons

Sometimes, it can be difficult to navigate with a lot of different options.

John C.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Athena is the worst

Reviewed on 2021/11/19

Terrible flow, e-scripts always have issues. Closing charts is nearly impossible to do in less than...

Terrible flow, e-scripts always have issues. Closing charts is nearly impossible to do in less than 5 mins

Pros

Nothing at all. It lacks everything an EHR should have

Cons

Everything. Nothing I like about it to be honest.

Mindy D.
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Athena EMR

Reviewed on 2021/10/29

Overall, very good EMR. Great price. Poor support and improvements on hospital platform

Overall, very good EMR. Great price. Poor support and improvements on hospital platform

Pros

Lots of billing intelligence and assistance.

Cons

They focus heavily on the ambulatory side, and not as much on the hospital side.
Also- long wait times for customer support.

Showing 5 reviews of 719 Read all reviews

athenaOne FAQs

Below are some frequently asked questions for athenaOne.

athenaOne offers the following pricing plans:

  • Starting from:
  • Free Trial: Not Available

Free demo on request.

athenaOne has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

athenaOne supports the following languages:

English

athenaOne supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations athenaOne has

athenaOne offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for athenaOne.