Domo

4.3 (296)
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Domo puts data to work for everyone

About Domo

Domo puts data to work for everyone so they can multiply their impact on the business. Our cloud-native data experience platform goes beyond traditional business intelligence and analytics, making data visible and actionable with user-friendly dashboards and apps. Underpinned by a secure data foundation that connects with existing cloud and legacy systems, Domo helps companies optimize critical business processes at scale and in record time to spark the bold curiosity that powers exponential business results.


Key benefits of Domo

Connect to any source of data:
- Spreadsheets
- Cloud-based apps
- On premise
- ERP/data warehouses
- Databases
- Social media

Collaborate with the team:
- Use Buzz to send and discuss important data
- Assign projects & tasks to different team members


Images

Domo Software - Sales screen via laptop
Domo Software - Domo revenue
Domo Software - Domo playbooks
Domo Software - Domo scorecard
Domo Software - Domo sales dashboard
Domo Software - Domo admin settings
Domo Software - Sales screen via mobile
Domo Software - Marketing screen via tablet
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Domo Software - Sales screen via laptop
Domo Software - Domo revenue
Domo Software - Domo playbooks
Domo Software - Domo scorecard
Domo Software - Domo sales dashboard
Domo Software - Domo admin settings
Domo Software - Sales screen via mobile
Domo Software - Marketing screen via tablet

Not sure about Domo? Compare with a popular alternative

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4.3 (296)
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Pricing Options

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Features

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Integrations

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Ease of Use

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Value for Money

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Customer Service

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Reviews

Overall rating

4.3 /5
(296)
Value for Money
3.9/5
Features
4.3/5
Ease of Use
4.1/5
Customer Support
4.0/5

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Showing 5 reviews of 296
Toni
Toni
Overall rating
  • Industry: Insurance
  • Company size: 501–1,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Domo - a great data workhorse

Reviewed on 2022/11/29

Pros

The best thing about Domo is the people who work there! I've always had the best interactions when contacting them for help, or working with them in training or onboarding. The dashboards are really nice once you've got them setup, and it's easy to log in and view the data in the program. Mobile works pretty great too. I also really like the workbench that allows you to setup recurring uploads.

Cons

I took a weeklong training at Domo a couple years ago, and I still struggle to keep up with calculations inside the cards. I think their language could be easier to use. Also I would like to see easier and smoother filtering and searching within the dashboards.

Frank
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Better and Smarter BI Tool

Reviewed on 2022/11/29

easy to use, offers great visualization for data analysis. I really like how easy it is to connect...

easy to use, offers great visualization for data analysis. I really like how easy it is to connect to other systems by offering out of box connectors.

Pros

DOMO can easily connect with most all other systems and bring their data into DOMO warehouse. It also offers beast mode in data visualization, this feature is a terrific way to create a dynamic field within a dataset that references other columns.

Cons

Data permissions setup are sometime bid confusion: publication groups vs PDP

Alternatives Considered

Vena and Microsoft Power BI

Reasons for Choosing Domo

As our organization grows, we needs a cloud based and more powerful BI tool to meet our company goal.
Chen
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

Domo is nice, but has too many problems with loading datasets.

Reviewed on 2022/11/30

Pros

visualizations, ddx.

Cons

Limitations with connectors and datasets, lacking an easy out of the box options to create incremental data loads into domo. the datasets loading can be super slow and take many hours, with no solution given by the tool or by the support agents. lots of bugs with loading data, processes suddenly stop working for no reason. too often domo can load very slow so its impossible to use. support is very bad most of the time.

Austin
Austin
Overall rating
  • Industry: Medical Devices
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Domo Provides Critical BI Functions at Lower Cost

Reviewed on 2024/02/12

Overall Domo provided all the functions needed out of our BI software and allowed for the connection...

Overall Domo provided all the functions needed out of our BI software and allowed for the connections needed and provided excellent customer service when needed.

Pros

Domo provides all of the essential functions of other products including data connectors, data visualization, data ingestion and exports, as well as dashboard creation. Domo does have a learning curve to learn the difference in how the back end functions are different, but anyone with previous experience should be able to pick it up.

Cons

At times Domo can be slower than other products, and does sometimes crash when ingesting large amounts of data. We also used a browser based UI which could cause trouble if their were browser issues, etc.

Laura
Overall rating
  • Industry: Religious Institutions
  • Company size: 10,000+ Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Domo is the best tool for companies who don't have the resources to have their own database

Reviewed on 2022/12/07

They have been great, and I had a great experience with their tools. Very intuitive and flexible....

They have been great, and I had a great experience with their tools. Very intuitive and flexible. The pricing is understandable, considering how many different features you get. You're basically paying for a database as well. I'm not a fan of the way the data is stored though, but it makes sense that they chose to do it that way to get the most $$ from their clients.

Pros

It's pretty intuitive, and there is plenty of resources available (Domo University + Customer Service) for the parts that aren't as intuitive. Implementation was seamless because they offered us as much help as possible to set it all up the way it needed to be for our business structure. We also liked that this tool had many connectors that are relatively easy to use.

Cons

It's a bit more on the expensive side. And it can get more expensive than originally planned, because of the cap they have on rows. I wasn't a fan of having to be charged for the original rows coming through and then being charged for the same rows after being transformed. There is a way to not have to create a second dataset and be charged, but for the most part, it's a needed step.

Alternatives Considered

Microsoft Power BI

Reasons for Choosing Domo

Tableau was getting slow because we had bigger datasets to analyze. We also needed more connectors.

Switched From

Tableau

Reasons for Switching to Domo

It offered more features (connectors, data storage)
Showing 5 reviews of 296 Read all reviews

Domo FAQs

Below are some frequently asked questions for Domo.

Domo offers the following pricing plans:

  • Free Trial: Available

Growth-friendly pricing. With us, you pay for the credits you think you'll need, and we'll help you make the most of them without going over—so you can scale with confidence.

Domo has the following typical customers:

51–200, 201–500, 501–1,000, 1,001–5,000

Domo supports the following languages:

English, Japanese

Domo supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Domo integrates with the following applications:

Adobe Commerce, Adobe Workfront, Agilezen, Alchemer, Basecamp, Box, CallRail, Docusign, Dovetail, Emma by Marigold, FluidSurveys, GitHub, Google Ads, Google Analytics 360, Google Drive, Harvest, HipChat, HubSpot Marketing Hub, Instagram, Jira, Keap, LinkedIn for Business, Loggly, Mailchimp, Marketo Engage, Meta for Business, Microsoft Excel, NetSuite, New Relic, Online Campus, Oracle CRM On Demand, Oracle Eloqua Marketing Automation, Outbrain, Pipedrive, Playbooks, QuickBooks Online, QuickBooks Online Advanced, Quickbase, Quid, Sage Intacct, Salesforce Marketing Cloud Account Engagement, Semrush, Shopify, Smartsheet, Square Payments, Square Point of Sale, Strategy & Research, SugarCRM, SurveyMonkey, Toggl Track, Trello, Twilio, Twitter/X, Velocify, Webtrends, Workday Adaptive Planning, Xero, Zendesk Suite, Zoho CRM, Zuora

Domo offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

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