About Domo

Domo is a cloud-based business management suite that integrates with multiple data sources, including spreadsheets, databases, social media and any existing cloud-based or on-premise software solution. It is suitable for company sizes ranging from small businesses to large enterprises, and is compatible with Windows or Mac platforms, iPad tablets, and also works on mobile devices.

Domo provides both micro- and macro-level visibility and analysis; from cash balances and top-selling product lines to forecasted revenue by region, marketing return on investment (ROI) by channel, and more. It offers real-time dashboards with data pertaining to multiple business areas and performance metrics (e.g., key performance indicators, ROI, etc.). Domo also offers interactive visualization tools and instant access to company-wide data via a centralized dashboard. Users can filter, combine, and personalize the data they want into one or multiple dashboards.

Key benefits of Domo

Connect to any source of data:
- Spreadsheets
- Cloud-based apps
- On premise
- ERP/data warehouses
- Databases
- Social media

Collaborate with the team:
- Use Buzz to send and discuss important data
- Assign projects & tasks to different team members

Devices

Business size

S M L

Markets

Australia, Canada, United Kingdom, United States

Supported Languages

English, Japanese

Images

Sales screen via mobile
Marketing screen via tablet
Sales screen via laptop
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Domo video
Domo screenshot: Sales screen via mobile Domo screenshot: Marketing screen via tablet Domo screenshot: Sales screen via laptop

Features

Total features of Domo: 113

  • "What If" Scenarios
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Ad hoc Analysis
  • Ad hoc Query
  • Ad hoc Reporting
  • Alerts / Escalation
  • Alerts/Notifications
  • Application Development
  • Applications Management
  • Association Discovery
  • Audit Trail
  • Benchmarking
  • Budgeting/Forecasting
  • Cash Management
  • Charting
  • Chat/Messaging
  • Collaboration Tools
  • Compliance Tracking
  • Consolidation/Roll-Up
  • Content Management
  • Customizable Branding
  • Customizable Dashboard
  • Dashboard
  • Dashboard Creation
  • Data Aggregation and Publishing
  • Data Analysis Tools
  • Data Blending
  • Data Connectors
  • Data Extraction
  • Data Import/Export
  • Data Integration
  • Data Management
  • Data Migration
  • Data Quality Control
  • Data Security
  • Data Synchronization
  • Data Transformation
  • Data Visualization
  • Data Warehouse Software
  • Demand Forecasting
  • Drag & Drop
  • ETL - Extract / Transfer / Load
  • ETL Tools
  • Financial Reporting
  • Forecasting
  • Functions/Calculations
  • General Ledger
  • Income & Balance Sheet
  • Integration into Third Party Applications
  • Integrations Management
  • Interactive Reports
  • Job Scheduling
  • KPI Monitoring
  • Key Performance Indicators
  • Live Chat
  • Marketing Reports
  • Match & Merge
  • Metadata Management
  • Mobile Access
  • Mobile Alerts
  • Mobile Dashboards
  • Mobile Reporting
  • Multi-Location
  • Multi-User Collaboration
  • Multiple Data Sources
  • Multivariate Analysis
  • Non-Relational Transformations
  • OLAP
  • Performance Metrics
  • Predictive Analytics
  • Private Dashboards
  • Profitability Analysis
  • Project Management
  • Projections
  • Public Dashboards
  • Publishing / Sharing
  • Purchasing & Receiving
  • Real Time Analytics
  • Real Time Data
  • Real-time Updates
  • Regression Analysis
  • Relational Display
  • Reminders
  • Reporting/Analytics
  • Revenue Recognition
  • Risk Alerts
  • Role-Based Permissions
  • SSL Security
  • Sales Reports
  • Scheduled / Automated Reports
  • Scorecards
  • Search/Filter
  • Self Service Data Preparation
  • Self-service Analytics
  • Sentiment Analysis
  • Simulation
  • Single Page View
  • Single Sign On
  • Statistical Simulation
  • Strategic Planning
  • Streaming Analytics
  • Time Series
  • Trend / Problem Indicators
  • Trend Analysis
  • Visual Analytics
  • Visual Discovery
  • Visual Workflow Management
  • Web Services
  • Widgets
  • Workflow Management

Alternatives

Looker

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Tableau

4,5
#2 Alternative to Domo
Tableau helps people and organizations become more data-driven as the trusted leader in analytics.

Dundas BI

4,5
#3 Alternative to Domo
Dundas BI is an extremely flexible dashboard, reporting and data analytics platform for enterprise organizations and...

ClicData

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Reviews

Overall rating

4,2 /5
(185)
Value for Money
3,9/5
Features
4,2/5
Ease of Use
4/5
Customer Support
4,1/5

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Showing 5 reviews of 185
Cole G.
Overall rating
  • Industry: Business Supplies & Equipment
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The things Domo can do are just astounding

Reviewed on 2018/10/25

We can see analytics we could never see before. We can understand our business in a way we never...

We can see analytics we could never see before. We can understand our business in a way we never could before. We honestly don't know what we'd do without Domo at this point. It's fantastic.

Pros

We were originally looking for dashboard software. Something like Geckoboard, but we wanted something more advanced. We were using multiple tools, and wanted to collect data from them.

We then found Domo. Within days we had integrated our CRM database, Website Analytics, Invoicing database, and Order Processing database. This let us take a look at EVERYTHING. And I mean everything. Things like:

What's the average time between receiving a lead and the rep calling them the first time?
What's the average time between a customer ordering, and reordering?
How many calls have my reps made today? (Updated every 15 minutes!)
What landing pages on my website are receiving the most looks?
How are my google analytic campaigns translating into converted customers?

Cons

It's pricey, but worth it. The biggest thing was the last update they had screwed up some of my reports, and we're still trying to figure out what happened.

Verified Reviewer
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Business Intelligence at the

Reviewed on 2020/05/01

Pros

Domo enables as to give a live 360 degree view on our business and makes data accessible and visible to everyone in the company. It’s not just about visualization of KPIs and other data. You can take the data and turn it into actionable steps. Furthermore, the existing integrations that are available makes it easy to have all our data available in Domo and combine them.
You can still see the start-up mentality and the new features and the speed that they deliver new features and product improvements is amazing.
For us Domo is so much more than just about data - we have it part of our product development process and have a lot of operational processes built on data transformations that we built in Domo.

Cons

DOMO is very costly compared to other BI tools, especially when you want to have separate user accounts for each user and do not share accounts among users. Other than that Domo worked already most of the cons that I had in the beginning.

Verified Reviewer
Overall rating
  • Industry: Management Consulting
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

There are MUCH better options

Reviewed on 2020/04/27

I have personal experience with several of Domo's competitors as an analytics consultant. None of...

I have personal experience with several of Domo's competitors as an analytics consultant. None of the Storage/ETL/BI use cases I can think of would I put domo in my top 3 options. I have found it to be subpar in data warehousing, query editing, and data visualization which from what I can tell is the majority of its functionalities.

Pros

This product provides a web-based hub for your data and visuals that centralizes where your team focuses to interact with their data. The ETL tools provide an easy to use low/no code interface to build simple queries.

Cons

Where Domo has removed complication (I assume to ease the use) they have dramatically limited this software capabilities in comparison to competitors.

limitations include:
- No ability to build visuals based on multiple tables
- No ability to build filtering capabilities across tables
- No ability to build relational models with existing tables
- All "scripting" capabilities are glitchy and limited in their capabilities
- Poor/nonexistent version control options
- Compute resources are not brokered well and during high traffic times we can have dataflows run for up to 2 hours

My worst experience with domo was with their customer service/integration team. One of their prebuilt integrations to a popular Web App, which domo is responsible for maintaining and servicing, has never functioned properly with our domo instance. The support case has been open for nearly a month and has just been escalated to someone that appears to know how to read the code I have been sending them to trouble shoot THEIR integration. They have promised resolution timelines twice and are now 2 weeks behind their initial promise.

Theresa M.
Overall rating
  • Industry: Retail
  • Company size: 1 001-5 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Most user friendly visualization software on the market

Reviewed on 2020/05/01

Domo has provided us the ability to integrate data from multiple systems and business units...

Domo has provided us the ability to integrate data from multiple systems and business units allowing us make more informed decisions. Our client rep is very responsive and always available to help. The Dojo community forum, user groups and annual Domopalooza are all great resources that allow customers to network and share ideas.

Pros

This software is extremely flexible and user friendly. Our users can access data from their phones or anywhere with an internet connection. Users can easily navigate charts and tables. Visualizations are easy to create with drag and drop function. Data from multiple data sources can be easily combined. Built in connectors allow for easy connections to major data sources.

Cons

The standard contract is reasonable but many features and apps are an expensive add-on. Any customization or support not related to performance of standard features is not included with contract.

Victor B.
Overall rating
  • Industry: Public Relations & Communications
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

a good product with the worst customer support

Reviewed on 2020/01/23

Good product with lots of promise let down by the worse customer support I've ever experienced.

Good product with lots of promise let down by the worse customer support I've ever experienced.

Pros

Once you get your head around it, the interface is powerful and intuitive although the learning curve is steep. Good visualisations.

Cons

Domo could not care less about their customers. If you engage with them you will get a hard sell that promises you the world, including a good few blatant lies, but as soon as you sign that contract they wash their hands of you. Most of the connectors that we tried to work with were barely demos - totally unfit for purpose - so unless you have a team of SQL coders to build everything by hand, or are prepared to pay Domo's extortionate professional services fees (which you'll need to book weeks in advance), you should avoid this product as they won't help you.

Showing 5 reviews of 185 Read all reviews

Domo FAQs

Below are some frequently asked questions for Domo.

Domo offers the following pricing plans:

  • Starting from:
  • Pricing model: Subscription
  • Free Trial: Available

Standard: $83 USD user/month Professional: $160 USD user/month Enterprise: $190 USD user/month

We do not have any information about Domo features

Domo has the following typical customers:

51-200, 201-500, 501-1 000, 1 001+

Domo supports the following languages:

English, Japanese

Domo supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Domo integrates with the following applications:

Adaptive Planning, Agilezen, Alchemer, Basecamp, Box, CallRail, DocuSign, Dovetail, Emma, Facebook, FluidSurveys, GitHub, Google Ads, Google Analytics, Google Drive, Harvest, HipChat, HubSpot Marketing Hub, Instagram, Jira, Keap, LinkedIn for Business, Loggly, Magento Commerce, Mailchimp, Marketo Engage, Microsoft Excel, NetBase, NetSuite, New Relic One, Online Campus, Oracle CRM On Demand, Oracle Eloqua, Outbrain, Pardot, Pipedrive, Playbooks, Qualtrics CoreXM, QuickBooks Online Advanced, Quickbase, Quickbooks Online, Sage Intacct, Semrush, Shopify, Smartsheet, Square Payments, Square Point of Sale, SugarCRM, SurveyMonkey, Toggl Track, Trello, Twilio Voice, Twitter, Velocify, Webtrends, Workfront, Xero, Zendesk, Zoho CRM, Zuora

Domo offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

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