Guidewire
About Guidewire
Your success drives everything we do at Guidewire
Insurers have long been poorly served by technology vendors who lacked understanding of the P/C industry, underestimated the complex challenges involved, or oversold and under delivered against insurers’ expectation. There had been many vendor failures, and insurers lacked options other than to wrestle with the limitations of their aging legacy systems. Guidewire provides powerful software, but that is only part of the solution. We also provide you with the delivery expertise to successfully implement the system and commit to supporting you in the long run.
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- Industry: Insurance
- Company size: 10,000+ Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Guidewire - An Insurance Management Software
Reviewed on 2021/08/08
It helped to manage all policies in a single dashboard. With it's three components policycenter,...
It helped to manage all policies in a single dashboard. With it's three components policycenter, billingcenter and claimcenter it became easy to process everything automatic. We able to process policies and during claim process it doesn't require bulk documents, it requires all data and all processes digitally.
Pros
This is easy to use with advanced cloud based technology. User freiendly user interface. Best gadget or a manager for a insurance company to manage all the data and process them automatically. It helps to fulfill all reqirements of insurance companies according to market demand. It gives cloud service with low cost operations. It's policycenter feature analyze customer requirements and provide them policies according to that. It helps to come to market with new offers and new peoducts. It helps to interact with customers, agents and service providers easily with digital inituitives. You can easily track the process of an assigned task with your representative. Agents can see the commision details according to policy premium. With digital features now you can send documents to your clients or customers to sign digitally and kyc process also became digitalised. Can process customer's insurance claim from a single place. It stores customer data and their policy details. Provides customers various payment options and informs on every update obver email. On every successful transaction it gives customer payment receipt and invoice with all details.
Cons
During my experience it has given a great success. I haven't found any issue with this software. Nothing to dislike.
- Industry: Computer Software
- Company size: 201–500 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A Great Platform to deploy your Insurance suite in P & C Industry.
Reviewed on 2022/08/30
A Great platform to work and deploy your solution on this platform
A Great platform to work and deploy your solution on this platform
Pros
- Different portals to manage claims, issue policies, and generate bills for customers.
- Easy to integrate with internal as well as external systems
- Manage many claims simultaneously and also gather claims information on a deeper level
Cons
- Rating System can be improved
- UI is not that great
- Business Rules & Validation Rules do not fire up automatically
- Overall performance can be improved
- Industry: Insurance
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Guidewire Struggles
Reviewed on 2024/12/20
I would not recommend this software as it has too many holes out of the box, and extensions are...
I would not recommend this software as it has too many holes out of the box, and extensions are difficult to build and manage.
Pros
GW offers a consistent theme between all of their X-Centers. It is also fairly straightforward to navigate through their OOTB screens.
Cons
Their customer service has been almost nonexistent since our first lines started to convert to their cloud platform. There is no formal data dictionary or data model, meaning data is impossible to sort through or map with legacy detail. As a product owner their product is complicated in many of the wrong ways, in unnecessary rating complexity and deployment difficulties. We regularly have GW-hosted environments go down.
- Industry: Insurance
- Company size: 10,000+ Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Review of Guidewire by an Business Analyst
Reviewed on 2022/06/16
My experience with Guidewire in last 3 years is amazing. Its a great product to work upon and it...
My experience with Guidewire in last 3 years is amazing. Its a great product to work upon and it gives really insightful learning on the functional as well as technical front.
Pros
The Guidewire software is very easy to use. It is very user friendly and covers the functionalities in most efficient way. It doesn't change its user experience drastically as the line of business changes so its easy to work with.
Cons
The complexities of insurance business makes any product which it has in the industry makes it complex. Guidewire is a complex product overall. It requires a basic training of the functionalities of the product to work with.
- Industry: Insurance
- Company size: 10,000+ Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Guidewire products review
Reviewed on 2022/05/20
Claims and policies
Claims and policies
Pros
This product have all integrated functionalities in the application related to claims and policies which helps coustomer to handle claims and policies
Cons
When it is integrated to documents system have faced some issue
Guidewire FAQs
Below are some frequently asked questions for Guidewire.Q. What type of pricing plans does Guidewire offer?
Guidewire offers the following pricing plans:
- Starting from: US$1.00/year
- Pricing model: Subscription
- Free Trial: Not Available
Contact Guidewire Software for pricing details.
Q. Who are the typical users of Guidewire?
Guidewire has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Guidewire support?
Guidewire supports the following languages:
Chinese, English, French, German, Japanese, Polish
Q. Does Guidewire support mobile devices?
Guidewire supports the following devices:
Q. What other apps does Guidewire integrate with?
We do not have any information about what integrations Guidewire has
Q. What level of support does Guidewire offer?
Guidewire offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
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