About Rocket Matter
Rocket Matter is the leading legal practice management platform that enables law firms to organize matters quickly, capture more time, improve billing efficiency, measure performance, and offer better client service. Customers have reported that after after using Rocket Matter—the first cloud-based product of its type—their revenues increased dramatically thanks to the fact that it has the easiest and most powerful time and billing software in the industry.
Rocket Matter also has a more powerful integration with Office 365 and QuickBooks Online than other other online legal practice management software. It also integrates with QuickBooks Online, Evernote, ScanSnap Cloud, Ruby Receptionists, Box, Dropbox, LexCharge, and many other popular applications.
Bottom line: Rocket Matter helps law firms make more money and truly makes the lives of lawyers a whole lot easier. With U.S.-based customer service that has won multiple awards, it’s no surprise that thousands of law firms swear by Rocket Matter. As Carmelous G. Aloupas, Esq. of Aloupas Law in Virginia has said, "I have used many legal practice management solutions such as PC Law, Abacus, and Clio, but Rocket Matter is the best. It is the most user-friendly, the customer service is excellent, and it is very affordable."
Pricing starting from:
US$39,00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Rocket Matter
Key benefits of Rocket Matter
• Ability to configure your dashboard’s settings, manage your calendar, and add matters, contacts, and events with just a click.
• Bill-as-you-Work technology that offers nine ways to bill as well as multiple timers
• Smooth, intuitive batch billing with pre-bills that accurately mimic invoices
• Comprehensive trust accounting with an evergreen retainer feature
• Ability to add interest, discounts, and convenience fees to your fully customizable invoices
• Unlimited document and file storage, and document assembly
• Easy electronic payments, tightly-integrated payment processing with set-and-forget recurring billing and payment plans
• Integrations with applications you use every day such as QuickBooks Online, Office 365, Evernote, and ScanSnap Cloud
• Award-winning customer service
• Mobile access on any device, including iPhone, iPad and Android apps
• Comprehensive matter templates for workflow customization
• True conflict checking that searches your entire database for potential conflicts
• Superior individual and firm-wide financial and productivity reporting
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Markets
United States
Supported Languages
English
Pricing starting from:
US$39,00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Rocket Matter
Images
Features
Total features of Rocket Matter: 97
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Reviews
Already have Rocket Matter?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Legal Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Awesome in the cloud practice management service!!!
Reviewed on 2016/07/28
Our law firm has been using Rocket Matter since 2012. Moving to the cloud was a bit of a learning...
Our law firm has been using Rocket Matter since 2012. Moving to the cloud was a bit of a learning curve for some of our staff, but they quickly caught on. Since then we have continued to grow in our overall usage of Rocket Matter features and functionality. As a result our firm productivity has increased greatly - particularly in the areas of capturing time and expenses. This in turn has improved our billing and relatedly impacted our profitability. Being able to quickly capture information and bill our clients translates into faster payment receipt because if the invoices don't go out timely, the less likely you are to receive payment anytime soon!
Overall I can't see the firm ever moving away from in-the-cloud practice management software as it allows our staff to access and enter key information from anywhere - office, home, while traveling.
Pros
Ease of use. Available across numerous platforms. Accessible anywhere there is internet connectivity. UI appearance (aesthetics). "Spotlight" search and Advanced Search functionality. Customizable invoices (MS Word document format). Responsiveness of app/software. Friendly customer service reps who assist us with questions or issues that may arise.
Cons
Initially the reporting capabilities were rather limited in Rocket Matter, but have only improved steadily. Recent additions such as the advanced analytical reports are proving to be very useful tools for the firm owners to monitor the practice's "metrics".
- Industry: Law Practice
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Perfect for the Sole Practioner
Reviewed on 2021/04/12
Rocke Mmatter streamlined our billing process so that what used to take 4-5 days per month (I kid...
Rocke Mmatter streamlined our billing process so that what used to take 4-5 days per month (I kid you not) with Quickbooks Professional for law offices , now takes a few hours.
Pros
1. Keeping track of time I think is the bane of all attorneys no matter how large the firm. I love that I can open a timer and save the work and come back to the same time if I get interrupted - which is always!
2. I love the client portal component and so do my clients, well with the exception that they frequently forget their log in information and have to obtain that from me.
3. Billing and payments are super easy.
4. The reports are easy to use.
Cons
1. That there is no email component that integrates the calendar with email. I wish the new text feature wasn't so expensive. For solo practitioners I just can't see that there is a good cost/need or want ratio.
2. I imagine if I wanted to get the most out of Rocket Matter it would take hours of me going through tutorials to fully understand all the functions. I really need to explore the document prep section.
3. Kanban - what is it for?
- Industry: Law Practice
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 5.0 /10
Adequate but not spectacular. Could use more flexibility.
Reviewed on 2021/04/19
Pros
Convenient to check billing on individual matters to make sure projects are staying on budget.
Cons
There is no much dashboard customization available to users of the software. The options under dashboard settings are limited to "Calendar Centric" or "Task Centric." My firm does not use either of the calendar or task functions of Rocketmatter, so this is all wasted space on the dashboard. I would prefer the ability to use some of this space to show more information about my running timers.
Also, when you open the list of running timers, not enough of the matter name is displayed. It becomes difficult to differentiate between different matters without opening up the individual timers.
Response from Rocket Matter
Jason,
Thank you for taking the time to leave us a review. We are sorry to hear that you have experienced some frustration with Rocket Matter and would love the opportunity to make it right! Our matter dashboard widgets can be rearranged however you like, giving you the ability to prioritize your information for each matter. We will also pass along your feedback regarding the timers to our engineering team since we're always looking for ways to improve our product.
If you ever need assistance in the future, please don't hesitate to reach out to us at [email protected] or call us at 888-432-1529.
Thanks again!
- Industry: Law Practice
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Not just for Mac Users
Reviewed on 2021/04/20
This software does all it claims to do and does it well.
This software does all it claims to do and does it well.
Pros
Many years ago Rocket matter was brought to my attention as a billing, time management and accounting tool for Mac users. Since then it has grown and has outgrown its reputation as a Mac program while not outgrowing its utility for Mac Users. My assistant uses a PC running Windows. My accountant works on Linux and everyone communicates flawlessly.
I spend 80 percent of my work time on my iPad Pro and the remained In a MacBook Pro. The RM app which works with my iPad and iPhone enables me to log time from anywhere.
The[SENSITIVE CONTENT HIDDEN] of RM, [SENSITIVE CONTENT HIDDEN], came out of Ultimate Software which is the leader in Human Resources software.[SENSITIVE CONTENT HIDDEN] has hired world-class people to make RM the go-to case and time manager for lawyers and probably others.
Cons
Every now and then I make suggestions to Rocket Matter and its features. I would like to complain but RM in fact listens to its clients.
Response from Rocket Matter
Thank you for the kind review! We are thrilled to hear you have been happy with Rocket Matter and look forward to our continued partnership!
- Industry: Law Practice
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Rocket Matter makes my and my clients' lives easier
Reviewed on 2017/02/15
I love that I or my staff can look up anything we need to know about any case whenever we need to...
I love that I or my staff can look up anything we need to know about any case whenever we need to when a client calls; when we are on the go; or when working from home or on a trip. Uploaded documents and linking emails to a case on Rocketmatter makes every case file easy to find and use no matter where I am. It's like my whole filing cabinet is with me wherever I need it. And notes make digging through files for information or case status a thing of the past. I cannot tell you how much easier my life is since our firm has switched (and got my whole firm to switch) to Rocketmatter. Timekeeping woes are a thing of the past as I can enter time in my phone right from the courthouse. And billing takes 2 minutes instead of a whole day, with bills ready to be emailed or mailed to clients at a moment's notice. Clients really like the detailed, itemized statements Rocketmatter produces. The staff is responsive and ready to help.
Pros
Easy to use, keep everything organized, keeps me on track, increase communications between staff and attorneys, mobile.
Cons
The iPad app is very glitchy; two-way calendar syncing with iCal has long been difficult if not impossible; Syncing calendars with Google cal is glitchy; billing for large insurance companies (LEDES for example) is difficult; and the software can be slow at times depending on your access to high speed internet.
Rocket Matter FAQs
Below are some frequently asked questions for Rocket Matter.Q. What type of pricing plans does Rocket Matter offer?
Rocket Matter offers the following pricing plans:
- Starting from: US$39,00/month
- Pricing model: Subscription
- Free Trial: Available
It offers a 10-day free trial. No Credit Card Required. Subscription Discounts Available for Long Term Commitments.
Q. Who are the typical users of Rocket Matter?
Rocket Matter has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000
Q. What languages does Rocket Matter support?
Rocket Matter supports the following languages:
English
Q. Does Rocket Matter support mobile devices?
Rocket Matter supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Rocket Matter integrate with?
Rocket Matter integrates with the following applications:
Birdeye, Box, Dropbox Business, Evernote Teams, Gmail, Google Calendar, Kenect, LawToolBox, Lawmatics, Microsoft Outlook, Microsoft Word, NetDocuments, QuickBooks Online Advanced, Ruby Receptionists, Smith.ai, Tracers, Woodpecker
Q. What level of support does Rocket Matter offer?
Rocket Matter offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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