About Rocket Matter
Rocket Matter is the leading legal practice management platform that enables law firms to organize matters quickly, capture more time, improve billing efficiency, measure performance, and offer better client service. Customers have reported that after after using Rocket Matter—the first cloud-based product of its type—their revenues increased dramatically thanks to the fact that it has the easiest and most powerful time and billing software in the industry.
Rocket Matter also has a more powerful integration with Office 365 and QuickBooks Online than other other online legal practice management software. It also integrates with QuickBooks Online, Evernote, ScanSnap Cloud, Ruby Receptionists, Box, Dropbox, LexCharge, and many other popular applications.
Bottom line: Rocket Matter helps law firms make more money and truly makes the lives of lawyers a whole lot easier. With U.S.-based customer service that has won multiple awards, it’s no surprise that thousands of law firms swear by Rocket Matter. As Carmelous G. Aloupas, Esq. of Aloupas Law in Virginia has said, "I have used many legal practice management solutions such as PC Law, Abacus, and Clio, but Rocket Matter is the best. It is the most user-friendly, the customer service is excellent, and it is very affordable."
Pricing starting from:
US$39,00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Rocket Matter
Key benefits of Rocket Matter
• Ability to configure your dashboard’s settings, manage your calendar, and add matters, contacts, and events with just a click.
• Bill-as-you-Work™ technology that offers nine ways to bill as well as multiple timers
• Smooth, intuitive batch billing with pre-bills that accurately mimic invoices
• Comprehensive trust accounting with an evergreen retainer feature
• Ability to add interest, discounts, and convenience fees to your fully customizable invoices
• Unlimited document and file storage, and document assembly
• Easy electronic payments, tightly-integrated payment processing with set-and-forget recurring billing and payment plans
• Integrations with applications you use every day such as QuickBooks Online, Office 365, Evernote, and ScanSnap Cloud
• Award-winning customer service
• Mobile access on any device, including iPhone, iPad and Android apps
• Comprehensive matter templates for workflow customization
• True conflict checking that searches your entire database for potential conflicts
• Superior individual and firm-wide financial and productivity reporting
Devices
Business size
Markets
United States
Supported Languages
English
Pricing starting from:
US$39,00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Rocket Matter
Images
Features
Total features of Rocket Matter: 95
Alternatives
Clio
Cleo Integration Cloud
PracticePanther Legal Software
CosmoLex
Reviews
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- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
GREAT software to keep track of your cases and bill hours. A bit expensive.
Reviewed on 2017/11/01
BILLABLE HOURS! Keep track of them. TEMPLATES! Based on the kind of law you practice. CONTACTS!...
BILLABLE HOURS! Keep track of them. TEMPLATES! Based on the kind of law you practice. CONTACTS! Let's say you have an adjuster saved as a contact, he calls to settle a case, then you're able to see all cases with him and discuss all.
Pros
When set up properly you can just open new case and auto assign tasks to your staff by templates. We are an Injury Law and this software has made our practice a heck of a lot easier.
Cons
PRICE. Every user is billed separately. Would be nice to have have packages based on the size of the law firm.
- Industry: Legal Services
- Company size: 2-10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Easy to use and full of features
Reviewed on 2021/04/15
Pros
Ease of use and setup. Customer service has been great and responsive. Also the cost for what it does is reasonable.
Cons
There a ton of integrations that RocketMatter has, but most require their own subscription. So the cost of this is only the start. From my research, all of the practice management software requires other software and most of that software requires a subscription.
Reasons for Choosing Rocket Matter
Tabs3 was Windows based and I wanted to move towards a Mac operating system. The Windows server environment became expensive to maintain and costly when things did not work. I was looking at various cloud based systems so it would not matter what computer operating system was being used.Switched From
Tabs3Reasons for Switching to Rocket Matter
Ease of use. It was recommended by other attorneys who had experience with other practice management systems.
- Industry: Law Practice
- Company size: 2-10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Super Helpful
Reviewed on 2022/06/20
Pros
The thing I like most about Rocket is the people that help. Rocket's customer service is fantastic. They are helpful, knowledgeable, and professional. Thank you Rocket Gurus and Wizards!
Cons
To get the most out of Rocket, one needs to be patient. There is a lot you can customize, so it just takes time to get the most out of Rocket. Be patient and curious!
Alternatives Considered
ClioReasons for Switching to Rocket Matter
At first, it was a financial decision. But after we saw what Rocket could do, we decided to stay with Rocket because of the features.- Industry: Law Practice
- Company size: 2-10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Dated Product, clunky interface.
Reviewed on 2021/04/12
Their support desk employees are responsive when you call them for support, but their development...
Their support desk employees are responsive when you call them for support, but their development side is sorely lacking.
Overall, how good is it? My old firm developed our own in-house software in the late 1990s that still out performs Rocketmatter.
Pros
RocketMatter was a good value for the money when it first came out. It has fallen well behind other software now.
Cons
When we signed up for RocketMatter is was being praised as a modern platform. Unfortunately it is not modern. It is now like driving an old used car held together with duct tape. RocketMatter is not updating the platform at all. It seems like all they do is release APIs to allow other programs to link to it. Many of those links are clunky, ill conceived and generally a nuisance. I defy anyone to use, for example, the Fujitsu ScanSnap integration, or their mobile apps. Both are so ill conceived and executed that they are essentially worthless. If you ask questions about improvements, RocketMatter refers you to another site called Receptive where they ask you to identify potential improvements. They don't appear to be updating it, as they have "planned upgrades" listed as upcoming in the future (more API connections) that they released a year or more ago. They also don't appear to be reviewing suggestions on the site, as noted by people posting there.
Response from Rocket Matter
James,
Thank you for taking the time to leave us a review. We are sorry to hear that you have experienced some frustration with Rocket Matter. We have recently updated our mobile application and are hard at work to ensure that other customer-requested improvements and features are added to our software on a monthly basis. We would really love the opportunity to speak to you regarding your personal experience with Rocket Matter so that we can make it right. Please be on the lookout for an email from our support team so we may discuss how we can help work toward a solution. Thanks!
- Industry: Law Practice
- Company size: 2-10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Rocket Matter is great case management software
Reviewed on 2021/04/08
It has been very good which is why we have stuck with them for 7 years now. It is especially...
It has been very good which is why we have stuck with them for 7 years now. It is especially highlighted for me now that we also have a CRM software. We have had 2 different CRMs and neither one of them had the easy standard reporting features of Rocket Matter. I would consider using RM if they had a CRM.
Pros
I love the reporting features that are built in. It makes it easy for me to find data about the operation of the business. It is very easy to run invoices and track time.
Cons
It is difficult to pull reports that are not standard part of RM package. The RM team has helped us device a way to do so but it is still clunky. It also took approx 20 hours of my staff time working with RM team to make it possible to add interest to client invoices. It something that should be standard in any case management software that does billing.
Alternatives Considered
ClioReasons for Choosing Rocket Matter
Time Matters was software not cloud based and it was getting difficult to maintain. Also their customer service was not helpful.Reasons for Switching to Rocket Matter
Rocket Matter was able to be more flexible with our team and develop a contract that worked for us. That was the selling point and is why I will not go to Clio.Rocket Matter FAQs
Below are some frequently asked questions for Rocket Matter.Q. What type of pricing plans does Rocket Matter offer?
Rocket Matter offers the following pricing plans:
- Starting from: US$39,00/month
- Pricing model: Subscription
- Free Trial: Available
It offers a 10-day free trial. No Credit Card Required. Subscription Discounts Available for Long Term Commitments.
Q. Who are the typical users of Rocket Matter?
Rocket Matter has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000
Q. What languages does Rocket Matter support?
Rocket Matter supports the following languages:
English
Q. Does Rocket Matter support mobile devices?
Rocket Matter supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Rocket Matter integrate with?
Rocket Matter integrates with the following applications:
Birdeye, Box, Dropbox Business, Evernote Teams, Gmail, Google Calendar, Kenect, LawToolBox, Lawmatics, Microsoft Outlook, Microsoft Word, NetDocuments, QuickBooks Online Advanced, Ruby Receptionists, Smith.ai, Tracers, Woodpecker
Q. What level of support does Rocket Matter offer?
Rocket Matter offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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