Wodify

Pros

Customer service is probably number one or two, right behind just the overall system itself! It's amazing just how "complete" the whole Wodify software is! It is literally everything we use at CrossFit Simplicity to run our business. Not to mention its everything we use to run and distribute our programming to members. Wodify is really the whole package. In the past I utilized the most basic features like the coachboard, whiteboard, and memberships. However, in the past 2 years I have really explored the software and it's taken our gym to the next level. We now use the online sales portal to sell memberships online and we use all the backend systems and reports to keep an eye on the health of the gym and make better business decisions. I also LOVE the customer service! I love that I can just schedule call on my time and I am not waiting on hold. It's also great that all the Wodify employees are kind, respectful, and very helpful! Wodify is WORTH THE MONEY! Its the all-in-on gym software!

Cons

I hate to be over the top, but to be honest I can't think of any "cons" to Wodify. All I can say is that I am not that great at computers so it's taken me a little time to really get the most our of it BUT...That's where the amazing support team comes in...I have called the Wodify crew as often as I need to and everyone is pleasant and helpful! No complaints here!

Pros

The software is structured very well, making it easy to run a small business without being overly time-consuming. It's an all in one package deal allowing small business owners to process sales, athlete checking-in, programming, integration with Wordpress (website), tracking revenue & athlete performance, scheduling, and even laying out competitions, with ease. I enjoy how user-friendly it is and make it so convenient that everything is run in one place.

Cons

I personally least like dealing with the WordPress & coding. However, once set up it's a great feature to have. I did need help to get my WordPress linked to Wodify in order to post my daily WOD on my website. However, the WODIFY Team is amazing, and they have been so pleasant to work with, helping me every step of the way to get it all set up. Technology is constantly changing, so once in a while, I have to schedule a meeting for some help. But I am very confident the issue will be resolved once I submit a help ticket.

Pros

It does offer a lot of features. many of which may or may not actually be useful. They are always looking to improve and add value to their services, which is generally a good thing, however putting some of that focus going to make sure their basics ran well would be advisable.

Cons

No customer support, at all. If there is an issue, you have to email the company and hope for a response back. All of our monthly payments were processed through Wodify, and the final straw with them was when those payments did not go through, and we were unable to get any response from the company beyond an automated 'we got your message and someone will get back to you' for nearly 24 hours. No apologies, no adjustments, and although they messed up getting our payments into our account on their end, you can bet they didn't hesitate to take theirs out.

Pros

I have a lot of likes about this software. I love the professionalism of the company, the customer service is top notch. I always hear back from the company when there are issues, and they respond quickly through email or we can schedule a call.

The software itself manages everything from workouts, programming, invoicing, merch and swag sales, memberships, waivers, etc. It has cut down my paperwork to zero and allowed me to focus on more important things.

1,000 High fives to Wodify. I'm thrilled to be here.

Cons

I have two minor complaints. The first is the integration between the merchant is a bit cumbersome, if the payment merchant refuses a payment or if I wish to reverse a payment, it takes some time for Wodify to clear the invoice and allow it to be reversed or voided.

The second is it would be nice to get live customer service instead of calling in. But not at a trade off, when I do reach someone or they call me, they are always super knowledgeable and keen on solving the problem. So if the solution is a call center that has lost touch with the culture of the current team, then I prefer to wait.

Pros

The app/software is simple and very intuitive to use and navigate through. Daily workouts and past workouts are all available for you to access, but the best part is that it records and track subsequent workouts or lifts that you've already done which is a great motivator. A build in percentage calculator to ease your mind when you're mentally unable to do the math for maxes, and even useful tools such as their extensive exercise database. Simple, to the point, and then some extra icing on top.
It also has a nutrition category in which you're able to access, but I haven't had much need or use for that. I'm sure it's great just like the other components of the software though.

Cons

I would say that a visual face-lift for the interface wouldn't hurt. As of now it's a pretty standard looking platform but could be enhanced a little so that it doesn't look like a program from the early 2000's. Other than that, nothing that really sticks out in regards to the actual use of the program.