About C2CRM

C2CRM is an award-winning Customer Relationship Management (CRM) application based in Texas. A wide variety of bundles offer ultimate flexibility to meet your computing environment needs. Plus, C2CRM is offered in special solutions packages which include modules designed to solve specific business problems. Flexibility is the key to a successful CRM approach. C2CRM makes it easy to implement your CRM solution in stages that fits your business needs.


Key benefits of C2CRM

C2CRM streamlines your sales process by providing real-time information on leads, prospects and customers. It improves your marketing efforts by tracking which marketing initiatives work and which ones do not. It streamlines your customer service by providing comprehensive customer information. Your service team will help customers faster and more efficiently which ultimately improves customer satisfaction and loyalty.


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C2CRM Software - Unlimited Dashboards & Widgets allow you to quick see important customer and prospect information in real-time.
C2CRM Software - Email Marketing with easy to use drag & drop features. Customize each email to your leads and customers.
C2CRM Software - Sales Dashboards track 360 degree view of each step in your sales process. Track sales rep productivity.
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C2CRM Software - Unlimited Dashboards & Widgets allow you to quick see important customer and prospect information in real-time.
C2CRM Software - Email Marketing with easy to use drag & drop features. Customize each email to your leads and customers.
C2CRM Software - Sales Dashboards track 360 degree view of each step in your sales process. Track sales rep productivity.

Not sure about C2CRM? Compare with a popular alternative

C2CRM

5 (4)
VS.
Highly reviewed

Starting Price

US$37,00
month
US$25,00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

126
194

Integrations

No integrations found
26

Ease of Use

4,8 (4)
4,0 (18 308)

Value for Money

5,0 (4)
4,0 (18 308)

Customer Service

5,0 (4)
4,1 (18 308)
Green rating bars show the winning product based on the average rating and number of reviews.

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Reviews

Overall rating

5 /5
(4)
Value for Money
5/5
Features
5/5
Ease of Use
4,8/5
Customer Support
5/5

Already have C2CRM?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 4 reviews of 4
Jill
Overall rating
  • Industry: Oil & Energy
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Simple to implement and tailor to meet our small, niche industry business needs. Excellent...

Reviewed on 2018/05/31

Pros

C2CRM is extremely robust, yet flexible enough to be customized to fit our unique business needs. Our users are not tech-savvy, and are still able to navigate the system to enter or retrieve the information they need to track leads, manage sales activities, track products and provide support for our customers. We use the communication features extensively to send targeted information to one or many contacts in the form of either auto-generated form letters or product announcements. As a small business with limited resources offering 24/7 support, this has improved our ability to keep in touch with our customers both on the sales side as well as with product support. In using functionality included with C2CRM along with some customization, we are notified when customers register to download our products, then through a series of workflow enabled form letters, manage customer set up and authorization to download specific product types.

For us, the key to choosing and retaining a software product is in how well it is supported. We have never had an issue reaching and receiving assistance from the C2CRM support team. They are always professional, courteous and most of all, knowledgeable.

C2CRM has become so tightly integrated with our business process that we cannot imagine how we ever have managed without it.

Cons

There is really very little that we don't like about C2CRM. The only thing that comes to mind is the inability to do a mass delete, which can be both good and bad. We may not be able to quickly delete a list of items that we no longer need, but we also cannot quickly delete items that should NOT be deleted!

Douglas
Overall rating
  • Industry: Chemicals
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

We have a great working relationship with the Clear Team. C2 is core to our business...

Reviewed on 2018/07/27

Allows us to manage large amounts of technical documents required by our Customers, as well as...

Allows us to manage large amounts of technical documents required by our Customers, as well as track the dissemination of the documents to the Customers and conversations associated with that process.

Pros

We have spent a considerable amount of time individually tuning the product to fit our business model, and have gotten superior results. Powerful, flexible, and adaptable to the way our company functions.

Cons

No material issues that come immediately to mind. If we come across an issue the C2 Team corrects it in a timely fashion.

Doug
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

C2CRM - A True Business Partner

Reviewed on 2014/04/22

C2CRM has been a reliable Business Partner of mine for over a decade. Their Team truly understands...

C2CRM has been a reliable Business Partner of mine for over a decade. Their Team truly understands my business and has helped me to provide a reliable and customizable solution for my Sales Force and Internal Support Team. C2CRM provides my Remote Sales Team with real time Leads, Customer Issues and much more.
This is our Killer app!

William
Overall rating
  • Industry: Machinery
  • Company size: 51–200 Employees
  • Used for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Team is the main reason why we are extremely pleased with our decision.

Reviewed on 2018/07/30

Pros

The logic is written in the software to manage our customer base. Team has been extremely helpful to point out the virtues and benefits.

C2CRM FAQs

Below are some frequently asked questions for C2CRM.

C2CRM offers the following pricing plans:

  • Starting from: US$37,00/month
  • Pricing model: Subscription
  • Free Trial: Available

C2CRM can be sold as a web-based (SAAS) model or on-premise. A wide variety of bundles offer ultimate flexibility to meet your computing environment needs. Plus, C2CRM is offered in special solutions packages which include modules designed to solve specific business problems. Flexibility is the key to a successful CRM approach. C2CRM makes it easy to implement your CRM solution in stages that fits your business needs. Our CORE/Relationship Management module starts at $37/per user, per month. Additional modules of Sales, Marketing & Customer Support each can be added as $15/per user, per module.

C2CRM has the following typical customers:

11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

C2CRM supports the following languages:

English

C2CRM supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations C2CRM has

C2CRM offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

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